HP/Compaq :: Tx2000- After Restoration FromDiscs, Fingerprint And Memory Card Reader Not Detected
Mar 9, 2009
I have an HP Pavilion tx2000...
About a week ago I had to do a full restore from the restoration discs HP had sent me, something was causing Windows Explorer to be incredibly unstable and I couldnt even make a set of backup discs...
BUT thats not the problem, after the installation, I realized that my laptop no longer detects the built it fingerprint reader and memory card slots... I figured, ok maybe I just need to go back and manually install the drivers... So I did from the HP website and still nothing worked... So I contacted HP support and naturally they gave me the links to the exact same pages I got the drivers off of, then they had me update my BIOS... still nothing... then they had me reinstall my fingerprint reader software... Still nothing... So then they told me to just send it into them under warrenty to have it fixed, except I'm a full time student and I depend on my laptop.
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Sep 16, 2008
I just received my laptop a few days ago. And today I turned my laptop on, the fingerprint reader wasn't working. It says the reader is not detected. I restarted, the same thing happened.
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Oct 6, 2014
I just received a Elitebook 1040 G1 running win7 64-bit and have been installing all the necessary things that i'm going to need for everyday use. Out of curiosity i wanted to get the fingerprint reader set up just to have that as an option if i wanted. After installing Digital persona and the validity driver numerous times to try and troubleshoot this, my laptop still will not recognize the fingerprint reader.
Steps taken:
Uninstalled and reinstalled validity drivers multiple times
Uninstalled and reinstalled digital persona(plus updates)
Checked to see if the biometrics are in device manager and recognized by the machine;which they are
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Aug 7, 2012
I just bought a Dell Vostro 3400, and i am having a nightmare with this Fingerprint Reader. I tried installing the Digital Persona Fingerprint Reader [URL] .... and it worked, but the program kept telling me that there was no Fingerprint reader detected. Then i tried to uninstall and reinstall the program, but when I did, the program said that a previous version was not found to update, so it couldn't be installed. I don't have a recovery CD either.
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Oct 26, 2014
I currently have a thinkpad T400 2767 and up until a few weeks ago it was working fine, but then I got a device not recognised error in windows and the fingerprint reader stopped working. I rebooted and it was gone. Not in device manager or even in BIOS options.
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Nov 14, 2009
Anyone use Sony's Memory Stick Pro in the card reader? Seems too small, I assume I need an adapter of some sort? Just hoping someone can confirm with a pic.
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Dec 13, 2008
My memory card reader was fine, however after reinstalling Vista Ultimate it won't work.
It shows up as "Texas Instruments PCIxx21 Integrated FlashMedia Controller" in Device Manager. However I've tried multiple SD cards and it just won't recognize that anything has been inserted. The computer doesn't pause or show any indication that it's doing something when I insert a memory card.
I have a Ferrari 4006WLMi with Windows Vista Ultimate.
I have tried uninstalling and reinstalling the drivers several times already. I have also upgraded to the latest BIOS
I need to use a 4GB SDHC card as RAM via Readyboost...
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Mar 9, 2009
Whenever I insert an SD card or Sony Memory Stick in the memory card reader (VGP-MCA20) of my SZ, the computer doesn't recognize it. If I double click on the removable drive, it hangs the computer. I tried 16MB and 512MB SD Cards and 16MB Sony Memory Stick. All of them don't work. I tried them with my FW notebook and they work fine. So, it is not the media problem.
I tried to restore from Recovery DVD with Windows XP, install with Windows Vista and I still have the same problem.
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Feb 8, 2013
I upgraded my daughters Inspiron 1520 to Windows 8 and everything works well. The only problem we are having is the memory card reader does not work. Windows 8 recognizes it and shows the action center flag and advises us to install a new driver.. We install the driver R188776.exe, install it, and re-boot, but the memory card reader still doesn't work.. Is there another driver we can install?
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Feb 18, 2009
having trouble with the video as well . ATI control panel will not load , HP 8510-p.
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Apr 25, 2009
I just did a clean install of vista on my new HDX 16 and although the driver for the fingerprint reader is installed, I still need the software for it. I've searched and searched, and the fine members of this board are my last resort.
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Mar 27, 2009
i have HP Pavilion DV5-1104TX which i bought few weeks ago.it originally came with Windows Vista Home Premium(32 bit). But i then upgraded to Windows Vista Ultimate(32 bit). now my finger print reader is not working.
i downloaded all the drivers available for my laptop from HP including verisoft fingerprint driver.Then i installed digitalpersona software too.But it says cannot detect my fingerprint driver when i use digitalpersona logon manager.
when i go to device manager,still there are some unknown devices.I tried to update the drivers using vista driver finding service.
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Jan 12, 2009
Just the other day, I was using the fingerprint reader in my EliteBook, when it suddenly refused to log me into the pre-boot authentication; I had to use a password, instead. Now, it seems my fingerprint reader has (electrically) ceased to exist -- it doesn't appear in device manager under Windows or in lsusb under Linux, and the option to "Swipe Finger or Choose Token" at the preboot authentication screen. Does anyone know what would cause this? The first candidate I can think of is the motherboard.
In addition, my system has started behaving oddly when resuming from suspend -- most of the time, resuming from suspend results in the laptop hard-rebooting about 1/2 second later, and then loop back to the BIOS logo a couple of times before going on and booting.
My question: do I just have to send it in for repair, or is there something else I can do?
When I bought the laptop customized, HP did not offer the option for a webcam; ideally, I'd really like to just pay them the difference and have them add a webcam while they're taking the thing apart, anyway. Is there any way to get HP to do this? If anything, they could probably just swap the GPU with another laptop (a preconfigured one with same specs, but nvidia), so I'd have the same specs with ATI, and now a webcam.
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Jan 28, 2010
just got my dv8t back from hp after the recent bios update bricked it. reinstalled windows 7. Im trying to get my fingerprint reader to work. I installed the validity driver and the digital persona software. During the Digital Persona software, it said it cant confirm my fingerprint reader.
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Mar 25, 2010
I got my dv8t about a week ago, and the fingerprint reader that was pre-installed kinda worked, though it would drop out from time to time. I tried downloading an updated driver, but it flat-out refused to install. I didn't think much of it, but when I tried to do Windows Anytime Upgrade, it destroyed everything on the hard drive, including access to the recovery partition. It's just gone.
Now, I've rebuilt the system from a Win7 OEM DVD, and everything works perfectly... except the fingerprint reader. The program that is causing the problem is Validity Sensors DDK. It gets to "Please wait while Windows configures Validity Sensors DDK."
After about 10 seconds of that, the box disappears. The hard drive stops, and there is no longer any trace of the setup program in the Task Manager. I have the latyest version of Digital Persona, and it says no fingerprint reader is installed. However, Validity Sensor shows up in the device manager (VFS301, 2.1.0.2) and Validity Sensors DDK shows up in Add/Remove programs. I can uninstall it (really, i think it just removes it from the list) but the "repair" option does nothing. I have tried different versions of it that I've found in various places.
SP42724
SP43934
SP44089
SP45020
SP45021
SP45995
SP47224
Of the above SP's, I have tried installing them in regular mode, Admin, Compatibility mode, XP mode, and Safe Mode. None of them will get any farther than I have described above. One time, and only one time, I got the following error message:..........
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Oct 21, 2009
Its kind of like going back in technology. Once these fingerprint readers have become a standard on notebooks, why did hp take them off from all new series notebooks?
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May 13, 2010
I performed a windows 7 clean install on my vaio (VPCEB11FX).
After that i installed the drivers properly.In Device manager i am able to see the MMC card reader and SD reader with respective path letters.
But in when i open my computer only dvd drive showing there
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Feb 15, 2010
all of a sudden my ONBOARD SOUND CARD is not detected.
all i see is an X mark on the speaker icon.
i cant really pinpoint the culprit but i do remembering doing the latest updates (this is a windows 7 ultimate system btw) and installing WINXP as a VM.
the SOUND BUTTON seems to be stuck. it just stays lit and i cant turn it off.
what i have done so far:
- tried to install vista drivers from hp.com, but obviously am unable to install it since its a win7 system. link to a win7 64 bit driver for a CONEXANT HIGH DEFINITION AUDIO 221.
- tried to do a system restore but fails.
- tried having win7 detect what the problem is and i come with a .reg file which supposedly contains the audio settings but i am unable to install it..
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Jan 13, 2010
My girlfriends tx2000 is always running with the fan on high so I decided to check out the temps, they were in the 90s and she was just browsing the web! I took it apart cleaned all the dust and it still does this. I know it's a small laptop so it will be harder to cool but it shouldn't be this high!
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Aug 15, 2009
I've an HP 6510B and I don't know which is the sd/mmc card reader driver to download.
Actually the card readibility is not available under my system. I' ve installed win xp professional.
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Dec 22, 2009
i have on my HP TX2000 laptop is that the wifi switch stays in the amber color , and no matter how much i play with the switch , doesn't change . i tried to initiate the " diagnose & repair " on it , but it keeps saying that a " plug is disconnected ".
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Mar 4, 2010
I've got an issue with the card reader on my hp.
It just won't hold the SD cards in place.
If i hold it with my finger it reads the card, but it won't fixate in there.
If i release the finger the card comes out. On my m1730 i put the card inside, it locks in, i press it, it goes out. So i assume it's a problem with the reader.
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Dec 4, 2013
I used to use fingerprint basically every day and now it stopped working. Not sure if it was after any sw update because it happens automatically. Sometimes it requires computer reboot that I am forced to do but if there is no restart required I guess I have no notification that there was any sw update.
I downloaded latest Fingerprint driver from lenovo site.I am on Windows7 64 bit.
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Oct 14, 2014
compaq tc 4200 sd card reader doesn't work, purchased with windows 8 already installed, bu the card reader doesn't work.
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Feb 28, 2009
I just finished installing Windows 7 on my new dv7-1285dx and while everything works just fine after a Windows update (audio/video/touchpad/sd card reader), when I run device manager there are three devices with no drivers and a small yellow exclamation mark on their icon. These three devices are all listed as "Base System Device" and when I tried searching for a driver update online it didn't find anything. I visited HP's drivers page for my model and I think I have everything listed there already working... It's just these three devices which I don't even know what they are.
In the original Vista install that came with the laptop there are no such errors in Device Manager. I already have my recovery discs if these might help in this situation.
Here my laptops full specs, you can find them here:
[url] (that's the exact one I bought)
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Oct 9, 2009
Does it still bog down the system and take forever to use?
If it worth installing, I need to install both Dell Security Manager and the driver?
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Oct 30, 2008
I highly recommend the standalone desktop version by Upek.
The cheapest I could find was buy.com ($41.08 with 5% off coupon available everywhere).
[url]
Mine came with the 5.8.2 version of their software, but the build date of the one posted in the "Upek" thread was a bit higher, so I used that one... ((not so) New Upek Fingerprint Reader Driver)
The reader operates exactly the same way as the one in the laptop (duh? same brand and same software).
If you have encrypted files from your laptop, you can open them on your desktop and vice versa...
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Apr 30, 2009
i have been trying to figure this out for a week with no luck and even no luck through dell.
I have a new latitude e6400, i originally set my fingerprint, then decided to clean install vista 64 bit, after tons of problems, i then abandoned the effort. Went back to the original vista business 32 bit, however, everytime i turn on my computer, during pre-boot it asks me to scan my finger to get access to my computer, i just want to disable it, but it will not let me, i went into security setting in dell control point, and in that funky embassy software, i cannot find a way to disable the finger print reader, i dont want to uninstall just disable, any insights?
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Jul 1, 2009
I just received my E6400 from Dell today and setup the fingerprint reader. I noticed it only works when I boot up the notebook and then I scan to get to the windows login screen.
I was wondering If I can set it up so that I scan to login to windows rather than typing in a password. I was also wondering If I could configure it to login to websites for things such as email since I know you can do that with Windows Fingerprint Reader.
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Jun 25, 2009
I got an E4300 through work and set up the fingerprint reader at the request of my IT department, but I hate this stupid thing. It never works and I always have to manually override it.
I asked them to take it off, but it's "firm policy" for our laptops to have the reader turned on.
Anyone know how to turn it off? It's controlled through Dell ControlPoint and maybe a proprietary program we have.
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