HP Envy 17-j070ca :: Fingerprint Reader Not Working

Jan 12, 2015

I have a HP ENVY 17-j070ca, and a few months ago my fingerprint reader stopped working. I have tried running the program multiple times, but it too refuses to launch. I have reinstalled all the drivers, and have used task manager to close out of everything that might cause the program to not launch.

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HP J070CA OS/Software :: Windows 8.1 - Validity Fingerprint Reader

Oct 17, 2013

I just upgraded to Windows 8.1, and now the fingerprint reader doesn't work anymore.
I know that Win 8.1 has built-in biometrics support, so I tried uninstalling HP SimplePass, without success. I updated the drivers to the latest I found (, I tried uninstalling/reinstalling the drivers, I started the "Windows Biometrics" service, I basically tried everything I could think of.
Right now, the Fingerprint reader drivers are installed correctly and it's detected by the system, but in Control Panel, the "Biometrics" category is not there. Also, in PC Settings => Accounts => SIgn-on, the Fingerprint option is disabled.
What I can do more? Or wait for newer drivers?

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HP Envy M6 1125dx OS/Software :: Running Windows 8.1 And Fingerprint Reader / Simple Pass Isn't Working

Feb 19, 2014

I'm not able to use my finger print reader/simple pass now that I've downloaded windows 8.1 Been reading some of the other questions and difficulties people are having but haven't been able to still get it to work.
I have an HP Envy M6 1125dx
64-bit Intel Core i5
Running Windows 8.1

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HP Envy 15-k064nd OS/Software :: How To Disable Fingerprint Reader

Oct 22, 2014

I just bought and Im the proud owner of a  HP Envy 15-k064nd laptop.
I would like to disable the fingerprint reader because it keeps asking for codes while I'm typing on the keyboard. How I can disable the fingerprint reader?

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HP OS/Software :: SimplePass Fingerprint Reader Not Prompting At Login On Envy 15-j140na

Jan 21, 2015

I have just bought the HP Envy 15-j140na directly from HP. The laptop is fantastic, however I am having a problem with the fingerprint reader. The computer comes with the simplepass software version 8.00.57 already installed.
The problem I have is that once I have set up the fingerprint reader with simple pass, it doesn't prompt me to scan my print during the windows login and i have to log in normally. I have checked all of the settings and it should be set up, however there is no prompt. Just to note that everything else works fine. I can sign into websites on IE no problem at all using the fingerprint reader. It can be slightly frustrating as this defeats the point of having a fingerprint reader.

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Sony :: Fingerprint Reader Not Working On Z

May 20, 2010

I did a fresh install of Windows and managed to get everything working but the fingerprint reader. When I try to get it to work with Window's login using protector suite 09 I get this error message: A biometric sensor has filed".

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HP Envy Dv6t-7200 :: CTO Quad Edition Notebook / Fingerprint Reader Not Connected

Sep 29, 2014

I have an HP ENVY dv6t-7200 CTO Quad Edition Notebook.  I recently had a complete system failure and had to reinstall the Windows 8.1 operating system.  Naturally, I lost most of my programs (which I have reinstalled).  However, I can't seem to get mt fingerprint scanner to work.  I've re-installed the SimplePass software as well as the divers.  I tried a hard reset and reinstalled the current validity sensor drive.  I still can't seem to get the fingerprint reader to come alive.

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Sony :: Z Fingerprint Reader Working With FireFox 3

Apr 13, 2009

after being annoyed with sony not having an updated upek security suite software I found a compatible version that works with firefox 3. here is the url to the file


After you install it, it will ask you if you want to install the firefox patch.

Now my fingerprint reader works perfectly with firefox 3.

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HP/Compaq :: DV5-1104TX Fingerprint Reader Not Working

Mar 27, 2009

i have HP Pavilion DV5-1104TX which i bought few weeks ago.it originally came with Windows Vista Home Premium(32 bit). But i then upgraded to Windows Vista Ultimate(32 bit). now my finger print reader is not working.

i downloaded all the drivers available for my laptop from HP including verisoft fingerprint driver.Then i installed digitalpersona software too.But it says cannot detect my fingerprint driver when i use digitalpersona logon manager.

when i go to device manager,still there are some unknown devices.I tried to update the drivers using vista driver finding service.

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HP Pavilion Dv6 :: Fingerprint Reader Stopped Working

Feb 5, 2011

My fingerprint reader stopped working. I can open the Simple Pass ID program but when I click on fingerprints, it indicates "verifying identity" with an hourglass on top of the fingerprint icon and no matter how long I wait, that's all that happens.

Pavilion dv6t 3100 notebook, Win 7 Home Premium 64-bit, 8GB RAM, i5 processor.

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Dell :: Studio 1535 Fingerprint Reader Software Not Working Help!!

Mar 25, 2009

recently i bought a dell studio 1535 running C2D 2.0 3GB ram replaced the HDD with a 320gb 7200rpm Western Digital and the lapy comes with a 256mb video card...ETC.

the fingerprint reader that comes installed with the computer is a Authentec aes2810.

The software off dells support (driver web site) and the supplied driver CD install fine but then thats where the trouble starts.

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HP ProBook 450 G1 OS/Software :: (core-i5) Fingerprint Reader S Not Working In Win 7 64bit

Nov 26, 2014

My new Probook 450 G1 (core-i5) Fingerprint reader is not working in win7-64bit. The problem is that there is a "Validity..." software on the laptop's drivers DVD and it says the fingerprint reader is not available or configured properly but when I remove the original hp fingerprint reader driver and let windows to find a driver for it, the "Validity..." software works but it hangs on the "fingerprint enrolling" step.

Both drivers (hp's and win7's) seems fine in the "device manager" but non of them seems to be working with the "Validity..." software, Do I have to use the "simple pass" software instead of the "Validity..." software?

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Lenovo T400 / T500 :: Fingerprint Reader Stopped Working - Windows 8.1

Jan 26, 2015

I can no longer use or enroll finger prints on my T430s laptop running Windows 8.1!

ThinkVantage Fingerprint Software is

Sensor: TouchChip Fingerprint Coprocessor (WBF advanced mode). Driver version: 
Symptom: when trying to enroll a fingerprint, I get the message: 'Use a longer stroke when scanning your fingerprint,' the sensor light turns from green to blinking orange (3 times), then back to green. Same happens when when trying to enroll from Windows PC Setting/ Sign-in Options/ Fingerprint (Add).
What I tried: uninstalling ThinkVantage Fingerprint Software and Driver (to include selecting 'Delete the driver software for this device'), rebooting, using Lenovo System Update to re-install ThinkVantage Fingerprint Software, rebooting. Have also tried to manually install previous versions of the Fingerprint Software to no avail. 
I had this similar problem in the past, since upgrading from Windows 8 to 8.1, but the steps above usually resolved it.

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Lenovo ThinkPad W Series :: W530 Fingerprint Reader Stopped Working

Oct 28, 2012

For whatever reason my ringerprint reader stopped working. I've uninstalled and re-installed the driver, software and done just about everything I can find online.
In the device manager it usually shows up, but sometimes doesnt. In the control panel>biometric devices, it shows up less often, usually only after i've clicked "Scan for hardware changes."

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Lenovo T400 / T500 :: T420 / Fingerprint Reader Is Not Working On Windows 8.1

Apr 18, 2012

The Lenovo fingerprint reader software isn`t running on windows 8.1?

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Lenovo ThinkPad T440s T400 / T500 :: Fingerprint Reader Is No Longer Working?

Dec 16, 2014

I installed the most recent ThinkVantage Password Manager software yesterday through the Lenovo Solution Software.  It is version 4.70.20.  Today, when I booted my computer, my fingerprint reader is no longer working (it worked yesterday before the installation and all day yesterday after the installation).  I cannot find a fingerprint reader in Device Manager, but there is one "Unknown USB Device (device Descriptor Request Failed)" which is listed as not working in device manager.
I feel like the software update killed the fingerprint driver as it is no longer available in any application (windows logon, website logon, etc.).  
I've installed no other software recently and have uninstalled and reinstalled both the ThinkVantage Password Manager and Lenovo Fingerprint Manager Pro (version 8.01.26(x64) today to try to resolve the issue.

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HP M6-1045dx OS/Software :: Fingerprint Reader Not Working After Clean Install Of Windows 7 Ultimate 64 Bit

Sep 8, 2012

I wanted to do a clean install on my new laptop and this is the only thing I can't seem to get working so far. The Validity driver from the HP website is installed but, there's no security software listed for this device. I tried Protecttools and it said it wasn't supported on this device, I also tried Simple Pass and it wouldn't start without crashing. I'm not even sure I'm installing the correct software.

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HP Pavilion Dv6-6145dx :: Fingerprint Reader Often Stops Working After Laptop Wakes Up From Sleep

Nov 2, 2009

I am convinced that the fingerprint reader is fine. There must be some issue with the driver perhaps, something incompatible with a recent Windows 7 software update?
Laptop working fine.  I put it to sleep when I'm done and use the mousepad to wake it up.  The fingerprint reader LED will blink, and I can swipe my finger to log on.At some point, after a few times of putting laptop to sleep and waking up, the fingerprint reader does not respond.  No blinking LED.  I swipe my finger and the reader does not respond at all -- doesn't even tell me that there was a bad read.If I log off and log back on again, no change. However, if I do a reboot, everything is fine--the fingerprint reader is working again.   

My system is an HP dv6-6145dx.  I am running Windows 7, with latest updates.  The built-in fingerprint reader is running on HP Simple Pass 2011 v5.1 and Validity Sensor driver version  When I attempt to launch the Simple Pass interface, it loads the database but then the application vanishes.  I tried uninstalling and then reinstalling the software, but this does not make any difference with the issue I noted.

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Lenovo T400 / T500 :: T540p - Fingerprint Reader Not Working Upon Waking From Sleep For Windows Login

Mar 11, 2014

I have a brand new T540P with a Validity fingerprint reader. 
Rougly 80% of the time, the Fingerprint reader is unresponsive at the windows login screen after waking the computer from sleep. It works 100% of the time when booting from an off position, however. Once logged in, it also works 100% of the time. The issue only arises when logging into windows.
Things I have tried

-uninstalling/installing device in device manager and finger print manager pro software
-setting fingerprints through both fingerprint manager pro software (lenovo) OR through the built in windows fingerprint control panel options
-disabling "allow windows to turn off this device to save power" in device manager.
I should note as well that I have another T540P that I ordered as a replacement. Both models experience the same issue.
Is this a platform wide issue affecting all T540P models?

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HP Envy 15t-j100 :: Card Reader Not Working?

Oct 2, 2014

I have an HP ENVY 15t-j100 Quad Edition running Windows 7. Its card reader is not working. When I insert an SD card, I get a message that the device is not installed properly. Windows prompts me to update the driver, so I have let it, but it cannot find the driver. In the Device Manager, with the SD card inserted, it shows under "Other devices" a "Disk drive" with a yellow "!" symbol.  The device status reads:
"The drivers for this device are not installed. (Code 28)
To find a driver for this device, click Update Driver."
I have tried to update the driver from there, but again no driver is reported to be found.
By the way, the Device Manager says that the Realtek PCIE CardReader is working properly. I have updated its driver using sp66065.exe, but there is no difference. The card reader is still not reading, nor is there a drive letter showing up for the inserted card.
If I disable the Realtek PCIE CardReader, then the "Other devices," "Disk drive" in the Device Manager goes away. But the card reader is not functioning all the same. If I enable the card reader, the same error returns with a yellow '!"  under the "Other devices," "Disk drive" in the Device Manager,

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HP OS/Software :: Digital Persona Fingerprint Reader Software Is Not Working In Pavilion Dv4-1235ee

Dec 16, 2012

After upgrading from vista home premium to Windows 8 32bit. the Digital Persona Fingerprint reader software is not working .

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HP Envy Dv6 7300ex OS/Software :: Windows 8.1 - Fingerprint Sensor Driver Not Working

Oct 18, 2013

After i did update to Windows 8.1  my Fingerprint Sensor Driver not working anymore ! My laptop is Envy-Dv6 7300 ex 
I tried to download last update Driver for Envy-Dv6 7300 ex  Validity Fingerprint Sensor Driver "sp58900.exe" file but not working !!

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HP Envy Dv7 OS/Software :: Validity Fingerprint Sensor Not Working After Hard Drive Replacement

Jun 21, 2014

I'm currently having issues with a HP Envy dv7, I'm currently running windows 8.1.
I had a little of trouble with my original hard drive (physical damage) and had to replace it, obviously I lost my HP recovery partition and all the extra drivers that come with it,is there any way to get them? And also i can't seem to use my Biometric device since I don't have HP simeple pass , I tried downloading one from other post but it didn't work.

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Dell :: Do You Use Your Fingerprint Reader

Oct 9, 2009

Does it still bog down the system and take forever to use?

If it worth installing, I need to install both Dell Security Manager and the driver?

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Dell :: If You Like The Fingerprint Reader On Your XPS

Oct 30, 2008

I highly recommend the standalone desktop version by Upek.

The cheapest I could find was buy.com ($41.08 with 5% off coupon available everywhere).

Mine came with the 5.8.2 version of their software, but the build date of the one posted in the "Upek" thread was a bit higher, so I used that one... ((not so) New Upek Fingerprint Reader Driver)

The reader operates exactly the same way as the one in the laptop (duh? same brand and same software).

If you have encrypted files from your laptop, you can open them on your desktop and vice versa...

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Dell :: Fingerprint Reader During Boot

Apr 30, 2009

i have been trying to figure this out for a week with no luck and even no luck through dell.

I have a new latitude e6400, i originally set my fingerprint, then decided to clean install vista 64 bit, after tons of problems, i then abandoned the effort. Went back to the original vista business 32 bit, however, everytime i turn on my computer, during pre-boot it asks me to scan my finger to get access to my computer, i just want to disable it, but it will not let me, i went into security setting in dell control point, and in that funky embassy software, i cannot find a way to disable the finger print reader, i dont want to uninstall just disable, any insights?

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Dell :: E6400 Fingerprint Reader

Jul 1, 2009

I just received my E6400 from Dell today and setup the fingerprint reader. I noticed it only works when I boot up the notebook and then I scan to get to the windows login screen.

I was wondering If I can set it up so that I scan to login to windows rather than typing in a password. I was also wondering If I could configure it to login to websites for things such as email since I know you can do that with Windows Fingerprint Reader.

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Dell :: How To Turn Off Fingerprint Reader

Jun 25, 2009

I got an E4300 through work and set up the fingerprint reader at the request of my IT department, but I hate this stupid thing. It never works and I always have to manually override it.

I asked them to take it off, but it's "firm policy" for our laptops to have the reader turned on.

Anyone know how to turn it off? It's controlled through Dell ControlPoint and maybe a proprietary program we have.

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Dell :: Fingerprint Reader Add-on For Use With Firefox 3.5?

Jun 30, 2009

I just updated to Firefox 3.5 today and much to my dismay it has disabled the add-on for my fingerprint reader to log into things in Firefox on my XPS M1530.

Anyone have any idea on a workaround or an updated add-on?

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Dell :: FingerPrint Reader Driver

Jun 5, 2009

I have tried enrolling many different fingers but the same message is returned. When I installled the driver R173506, I was presented with 4 folders ie x.86vista and x.64vista.

Plus two XP folders. I tried to install from the 64 but an error message was returned.

I eventually installed the drivers from the 86 folder. Just wondering if this is correct? The call centre said I should not be presented with these folder options.

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