HP Dv7t-6c00 OS/Software :: Validity Sensor Not Working Using Windows 8.1 Pro 64Bit
Jul 25, 2014
I have a Pavilion dv7 (dv7t-6c00) CTO Quad Edition (Product # A1L77AV) that I cannot get the Validity fingerprint sensor to work after installing Windows 8.1 Pro 64-Bit from scratch.
The Windows 8 drivers that are available for this model do not seem to work. Other Windows 8.1 drivers available in HP site do not seem to work either.
The device shows in Computer Management as working, I guess using a Microsoft Driver. The device shows as 'Validity Sensors (WBF) (PID=0018)' under Biometric devices.
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Apr 14, 2011
Just purchased a Pavilion dm4 notebook that came with the Validity Fingerpring scanner. As soon as I bought the laptop, I was quick to install Windows 7 Pro 64 bit as my work requires the extra features in Win 7 Pro. The stock OS that was pre-installed was Win 7 Home Prem.
So here is my issue, the fingerpring scanner wont work. I have the proper driver installed from hp's website (found here) and after rebooting, it still does not work. I have installed the hp Support application that scans my notebook for the latest drivers and found no updates needed. I have not tried rolling back the driver as the option is not available (only one driver was ever installed anyways) and I have also tried uninstalling the driver, rebooting, reinstalling the driver, rebooting, and it still will not work. I have also tried doing the same just previously mention but this time running the installation as an admin (right click, "run as administrator"). Still nothing.... I also tried navigating to the driver folder on C: and then runing the application as an admin, but still come up short handed....
Sometimes the light will come on like its working, but when I go to use it to enroll my fingerprint it just won't do anything.
Is there another piece of software besides the drvier that I need to install to get this work?
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Jun 21, 2014
I'm currently having issues with a HP Envy dv7, I'm currently running windows 8.1.
I had a little of trouble with my original hard drive (physical damage) and had to replace it, obviously I lost my HP recovery partition and all the extra drivers that come with it,is there any way to get them? And also i can't seem to use my Biometric device since I don't have HP simeple pass , I tried downloading one from other post but it didn't work.
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Aug 17, 2014
Product Name and Number - DV7t-6c00 / A1L83AV
I've had this laptop for a little over a year. It was having issues after getting malware, so we reformatted it and reinstalled WIndows 7. At some point, the battery stopped working (it would only turn on without the battery), so we bought a replacement battery. A week or so later, the power cord stopped working, so we bought a replacement power cord. Now the laptop won't turn on unless the power cord is unplugged - and sometimes, in order to turn the computer on, the battery must be taken out and put back in. When the laptop is on, it will randomly shut off (but has no problem turning on again). I have run all the HP Diagnostic tools. I have updated everything to its current state. What can I do to stop this from happening?
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Aug 18, 2014
I am having problems with the Validity sensor drivers. It appears to not install correctly.
I've HP simple pass installed and working, I've also tried to install validity sensor drivers (from HP drivers store) but it appears to never install correctly since then it doesn't work. When I go under biometric device, in control pannel, it says that there is no biometric device installed on the computer.
In my devices manager, every drivers show like it has been installed.
I have a HP Envy 15-k067nz with Windows Seven (64 bits) installed on it. Except the validity sensor drivers, every other drivers work without problem.
Originaly there was Windows 8.1 installed on it with Validity sensor drivers working on it.
I also tried to install the windows 8.1 drivers version in compatibility mode, which didn't work.
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Jul 14, 2014
The SSD in my laptop (HP Pavilion dv7t-6c00 CTO Quad Edition) recently died, so I got a new 120GB SSD and installed a non-OEM version of Windows 7 Home Premium 64-bit (this is because my SSD apparently isn't large enough for the Recovery Disks HP sent me -- long story). The past few days I've been installing all the necessary drivers, and just about everything is working like it did weeks ago. However, there is one problem: my TouchPad can no longer be turned off by double-tapping in the top-left corner.
I've tried three different Synaptics TouchPad drivers. The one found on HP's website (v. 15.3.11.0), the one I get when I click "update driver software" in Device Manager (v. 15.3.29.0), and the one found on Synaptics' own website (v. 17.0.19). I've checked out "TouchPad Properties" for all of them, and they've not been of any support.
For my current driver, however, when I click on "settings" under "Tapping," there's an area called "TouchPad Disable Zone Settings," that has a checkbox that says: "Double Tap to Enable or Disable TouchPad". However, the entire area is grayed out, and I can't check or uncheck the box (though, for what it's worth, it is currently checked). I candisable it manually in the "TouchPad Settings" tab of "Mouse Properties," but I'd prefer to just get the shortcut functionality back.
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Apr 24, 2012
I have an issue with Validity Sensor (WBF) (PID=0018)
After I upgrade from windows 7 to windows 8 validity sensor is not working on dv6 3300ev
I get message: This device cannot start. (Code 10)... The process hosting the driver for this device has terminated.
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Jan 9, 2010
I have a T500 (LENOVO 2081CTO ThinkPad T500) running W7 32 bit. Been working fine since September 10. Today when simply trying to logon the fingerprint sensor has stopped working. Laptop had not even been moved, simply resting on desk and then switched on from powered off.
A few times since have received message that "USB device is being installed" with finally "USB Device could not be installed. There is a problem with your device." Device Manager showed a problem with "USB Composite device"
Powered off/on gave same symptom.
Downloaded & installed latest fingerprint software 7wf162ww.exe. Installed OK. USB device appeared to then automatically pick up and reinstall correctly. BUT still unable to use fingerprint to logon or for with Thinkvantage Client Security.
Using Thinkvantage Lenovo Fingerprint Software gives error "Cannot communicate with sensor. Please confirm the sensor is ready."
I've also noticed the keyboard around the fingerprint sensor is very warm, almost hot. As if it is being constantly turned on?
Fingerprint sensor is AuthenTec Inc. AES2810
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Oct 18, 2013
After i did update to Windows 8.1 my Fingerprint Sensor Driver not working anymore ! My laptop is Envy-Dv6 7300 ex
I tried to download last update Driver for Envy-Dv6 7300 ex Validity Fingerprint Sensor Driver "sp58900.exe" file but not working !!
[URL]...
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Aug 25, 2014
The USB3 were working, but I had to do a WIN7 restore (full format of the HD).
The USB3 ports are not working now, they will light up a external HD, but the HD never shows up on My Computer.
I've downloaded and installed "Fresco Logic USB 3.0 Host Controller Driver (SP55093)", but Device Manager still says there is no driver loaded.
I've run Windows Update--everything is up-to-date.
I've run HP Support Assistand updater--no updates available.
I've uninstalled the Fresno Logic USB Root Hub, re-installed the Intel Chipset Driver, rebooted the machine and watched it search for a driver. No driver found to install. So, I run the installation program for the Fresco Logic USB 3.0 Host Controller Driver (SP55093) and reboot. Device Manager still says "The drivers for this device are not installed. (Code 28) There is no driver selected for the device information set or element."
Fresco Logic USB 3.0 Host Controller is listed under "Other Devices", not "Universal Serial Bus Controllers."
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Nov 1, 2009
I have followed the topic "Sony SZ750 Win7 64bit clean install (should help on other SZ's)", and everybody has problem of getting camera work (with cold boot).
I have found out since I have used driver from http://www.ralphg.com/public
my camera works fine (I completely shut down my computer and boot it again)
The thing is that this driver is not working with Sony Camera Utility, but it works with other program that involve camera (like I use Yahoo Messenger to start my camera, and it works very well).
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Mar 27, 2014
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Oct 17, 2013
I just upgraded to Windows 8.1, and now the fingerprint reader doesn't work anymore.
I know that Win 8.1 has built-in biometrics support, so I tried uninstalling HP SimplePass, without success. I updated the drivers to the latest I found (4.5.123.0), I tried uninstalling/reinstalling the drivers, I started the "Windows Biometrics" service, I basically tried everything I could think of.
Right now, the Fingerprint reader drivers are installed correctly and it's detected by the system, but in Control Panel, the "Biometrics" category is not there. Also, in PC Settings => Accounts => SIgn-on, the Fingerprint option is disabled.
What I can do more? Or wait for newer drivers?
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Mar 9, 2013
I have a brand new W540 with Windows 8.1 running. Some Fn-Keys are working, for example Fn+F2 for the volume. But I have some keys which are not working: Fn+F5 or Fn+F6 should change the LCD brightness.
Why these keys are not working? All updates are applied (Lenovo and Windows)...
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Nov 15, 2014
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It was working fine 2 days ago. Is it possible to turn the ports off? Because nothing is being recognized.
I looked for drivers on Lenovo's site; no USB drivers for windows 8.1 at ALL. What do I do?
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Dec 7, 2014
I have a HP Pavilion g7-2325sb running Windows 7 64 bit. but the buttons for adjusting screen brightness don't work.The buttons for audio adjustment do work without pusshing the fn button.In bios "action keys mode" is enabled.I think it's some software missing but can't find the software, neither can "HP support assistant".
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Mar 31, 2013
I have a T430s computer model 2352CTO, running Windows 8.1, 64-bit version. Prior to upgrade from Windows 8.0 all drivers were updated. The USB 3 ports worked correctly, in particular running an external 1gb hard drive. After update to 8.1, the USB 3 ports still work, but only for about 30 seconds then the hard drive shuts down. The power light is still lit on the hard drive, but it no longer shows in windows explorer.
In device manager, I went to Universal Serial Bus Controllers -> USB Root Hub ->Properties->(under General it says "This device is working properly)->Power Management->Unchecked the box for "Allow the computer to turn off this device to save power". Unfortunately this does not seem to stop problem.
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Nov 21, 2009
I'm about at my wit's end trying to get the ALS to work in Win7 on my Precision M4400. I have emailed
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Feb 3, 2009
I have a SZ61WNC machine with XP downgrade on it. Everythings been working fine until suddenly the fingerprint reader stopped working.
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Nov 10, 2009
my backlight and touchpad are not working since i replaced my DV3000's motherboard with one meant for a DV3500 (wrongly listed as DV3000). I think that it has something to do with the lid sensor.
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May 12, 2014
On my nc6320 working, where Windows 7 is installed, it stopped working the fingerprint sensor after some update of the operating system;I have tried to reinstall all the software for the driver but I could not find a working combination.
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Aug 25, 2014
I am using hp pavilion dm4 1265dx. running in win 8 os. my finger print sensor not working .....
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Sep 2, 2009
It seemed to stop by itself after an apple update. Am on 10.6 with no other issues so far. Any way I can remove the update?
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Nov 1, 2014
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May 9, 2009
I have a HDX 16-1200 with Windows 7 installed.
I have the fingerprint reader working fine for logging in, but I was wondering if it's possible to make it work with general applications like internet browsers?
It is possible on Vista, but I don't know how to get it working on Win 7.
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Dec 15, 2014
I can not find the fingerprint sensor driver for W700 Windows 8.1 x64?
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Feb 26, 2013
A few days ago, i bought this Pavilion DM4-3115TX Beats Edition. (Product No. B6U96PA#AR6) With OS installed i'm starting install every driver. Everything is working except the finger print sensor driver.
For me, Its difficult to find the compatible driver for this fingerprint device. Its been 2 days i browsing searching for this driver in this hp forum. Since the Driver download section is not provide the drivers for this device, i try many fingerprint sensor driver in every thread i've met. But no one gives me positive result.
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Jan 1, 2009
i am having HP Dv7t 1025nr
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Feb 19, 2010
I am considering buying the DV7T, but I am in Japan and for whatever reason, they only offer the 32-bit version. After I get the computer, would I be able to do a fresh install of the 64 bit version with the original key that comes from HP?
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Oct 27, 2009
im trying to get the dang thing to work w/ something on my vista x64 sz-491n laptop. ive tried several things already.
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2) i took my working x64 vista webcam driver from my sz650n vcc7 and modified inf to make it a vcc5 and used have disk method w/o luck also.
i dunno why sony had to make a different webcam driver for each model sz. anyone understand how i can get this to work w/ x64 bit on my sz491n machine? or even windows 7 x64 bit even because i could upgrade if i had to.
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