HP Dv6 3300ev OS/Software :: Validity Sensors Not Working On Windows 8
Apr 24, 2012
I have an issue with Validity Sensor (WBF) (PID=0018)
After I upgrade from windows 7 to windows 8 validity sensor is not working on dv6 3300ev
I get message: This device cannot start. (Code 10)... The process hosting the driver for this device has terminated.
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Jul 25, 2014
I have a Pavilion dv7 (dv7t-6c00) CTO Quad Edition (Product # A1L77AV) that I cannot get the Validity fingerprint sensor to work after installing Windows 8.1 Pro 64-Bit from scratch.
The Windows 8 drivers that are available for this model do not seem to work. Other Windows 8.1 drivers available in HP site do not seem to work either.
The device shows in Computer Management as working, I guess using a Microsoft Driver. The device shows as 'Validity Sensors (WBF) (PID=0018)' under Biometric devices.
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Apr 14, 2011
Just purchased a Pavilion dm4 notebook that came with the Validity Fingerpring scanner. As soon as I bought the laptop, I was quick to install Windows 7 Pro 64 bit as my work requires the extra features in Win 7 Pro. The stock OS that was pre-installed was Win 7 Home Prem.
So here is my issue, the fingerpring scanner wont work. I have the proper driver installed from hp's website (found here) and after rebooting, it still does not work. I have installed the hp Support application that scans my notebook for the latest drivers and found no updates needed. I have not tried rolling back the driver as the option is not available (only one driver was ever installed anyways) and I have also tried uninstalling the driver, rebooting, reinstalling the driver, rebooting, and it still will not work. I have also tried doing the same just previously mention but this time running the installation as an admin (right click, "run as administrator"). Still nothing.... I also tried navigating to the driver folder on C: and then runing the application as an admin, but still come up short handed....
Sometimes the light will come on like its working, but when I go to use it to enroll my fingerprint it just won't do anything.
Is there another piece of software besides the drvier that I need to install to get this work?
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Jun 21, 2014
I'm currently having issues with a HP Envy dv7, I'm currently running windows 8.1.
I had a little of trouble with my original hard drive (physical damage) and had to replace it, obviously I lost my HP recovery partition and all the extra drivers that come with it,is there any way to get them? And also i can't seem to use my Biometric device since I don't have HP simeple pass , I tried downloading one from other post but it didn't work.
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Oct 17, 2013
I just upgraded to Windows 8.1, and now the fingerprint reader doesn't work anymore.
I know that Win 8.1 has built-in biometrics support, so I tried uninstalling HP SimplePass, without success. I updated the drivers to the latest I found (4.5.123.0), I tried uninstalling/reinstalling the drivers, I started the "Windows Biometrics" service, I basically tried everything I could think of.
Right now, the Fingerprint reader drivers are installed correctly and it's detected by the system, but in Control Panel, the "Biometrics" category is not there. Also, in PC Settings => Accounts => SIgn-on, the Fingerprint option is disabled.
What I can do more? Or wait for newer drivers?
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Jan 1, 2015
I replaced HDD with SSD on my new 7347, and then did a clean install of "Windows 8.1 Enterprise N" in order to be able to run Hyper-V virtual systems. I have applied all Windows 8.1 updates and installed Dell 7347 drivers and updated the BIOS to A03. All is working except screen auto rotation.The Device Manager indicates that HID Sensor Collection has a driver problem and cannot start as shown below:
Clicking on the HID Sensor Collection shows the unable to start (Code 10) issue.Is there some other DELL driver I need to install? I have tried running Windows 8.1 Troubleshooting app and it shows this: I have also run the DELL Support "System Analysis" option as shown below and it loops on requesting me to install the 7347_Chipset_Driver_NDGM4_WN_9.5.22.1760_A00 driver which I have done multiple times.
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Apr 1, 2013
I have one dell vostro 3460 laptop. recently i install windows 8 64bit on my laptop. after installing new os i cant use my finger print reader. Any link for download win 8 compatible driver & apps.
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Aug 18, 2014
I am having problems with the Validity sensor drivers. It appears to not install correctly.
I've HP simple pass installed and working, I've also tried to install validity sensor drivers (from HP drivers store) but it appears to never install correctly since then it doesn't work. When I go under biometric device, in control pannel, it says that there is no biometric device installed on the computer.
In my devices manager, every drivers show like it has been installed.
I have a HP Envy 15-k067nz with Windows Seven (64 bits) installed on it. Except the validity sensor drivers, every other drivers work without problem.
Originaly there was Windows 8.1 installed on it with Validity sensor drivers working on it.
I also tried to install the windows 8.1 drivers version in compatibility mode, which didn't work.
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Jan 9, 2009
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Jan 14, 2009
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