Dell Inspiron 15R N1550 :: Overheating / Thermal Shutdown
Mar 17, 2013
I've had an Inspiron 15R (N1550) for a year and a half now. Six months in, the fan shot its bearings and had to be replaced under warranty by a Dell technician. About four months ago, I started experiencing overheating issues again resulting in thermal shutdown when running resource-intensive applications for any length of time. After use, the case would literally become too hot to touch. I updated my BIOS, cleaned out the areas I could reach with canned air, and operate the laptop on a cooling pad at all times. Even this had, at best, minimal effect on the duration for which the computer could run without reaching excessive temperatures.
Recently, I noticed that the fan wasn't throttling when running high-load applications, either, so I installed SpeedFan and confirmed that it never seemed to come out of the idle state. SpeedFan appears to have fixed the throttling issue, however, even when clocking the fan to a minimum of 60% and a maximum of 100% once any of the components rise above 55-60deg (c) while blowing cold air at maximum speed from an external fan directly over the vent, I get at most half an hour out of games or high-demand video editing software before I experience another thermal shutdown. If I stop playing halfway through, then quit the game and examine the temperature gauges on SpeedFan, Cores 0-3 show as between 85-93 degrees, and two readings, Temp5 and Temp6 (the chip for which simply reads "DELL") shows as 90-95 degrees.
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Apr 21, 2013
I am using 2012.0815.2143 version of catalyst control center which was default download available from the dell support center for my laptop model. The problem i am experiencing is that whenever i switch powerplay to maximize performance my GPU temp just increases to 90C, seems like fan doesn't work and system powers down due to maybe thermal shutdown. But when powerplay is set to maximize battery life the temperature remains fine and i can play games fine.In maximize battery life core runs at 300Mhz only which is not good heavy games.
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Nov 27, 2014
I have been using dell inspiron 3521 for a year now and my warranty expired recently. After two three days of warranty expiration my laptop started to overheat when i played fifa 14 and shutdown unexpectedly in the middle of the game. The game worked smoothly for hours when i used to play it before my warranty expiration date.
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Apr 3, 2014
It has been just a week after getting my new laptop it has stated to thermal shutdown the base becomes too hot to touch i logged the cpu temperatures it reaches 100c but gpu is cool below 60c . this shut down happens when i play games even very light games i face this problem . i had done a clean install of windows 8.1 and i updated all my drivers and bios from the lenovo site.
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Feb 23, 2012
My 2000-41OUS laptop started shutting down with a message from BIOS thermal overheating. It sounded like it was straining, running loudly. I've learned to check Programs and sure enough several were installed I did not download. I removed them and still shutting down. Finally Symantec found a trojan and cleaned it. Running so softly now I cannot hear it. I am worried that overheating may have damaged the thermal grease that protects it. Should I take it to a computer shop and what service should they do?
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Oct 25, 2011
My problem is with over-heating, I've had this laptop for a while, and although I've maintained it, It has been used a lot. I've installed a few games, and while playing them it's not uncommon for the laptop to overheat and shut down. The laptop normally gets pretty hot, when it's on for extended periods of time (but doesn't usually shut down), the fan does work, and does go faster when the laptop's doing a lot of things.
My issue with this is, let's say for example I'm playing GTA IV; this laptop is equipped to play this game, based on the minimum recommended hardware, and also the recommended (besides CPU) so I would naturally assume playing it is going to be with no lag, or problems. This is not the case as with other newer games, Mafia II, Dead Island, and others gave me the same problem, starting them up and playing usually gives me good FPS (playable anyway) but after maybe ten minutes, very rough lag starts, I'd get like a maximum of 10FPS if even that, despite the fact I know my system can handle it.
So far I've
- Open the laptop, cleaned it out, ensuring no dust is in it
- Defragmented the entire C drive, had over 50k fragments
- I use gamebooster software when playing games to ensure no resources are wasted on background programs
- Tweaked my nvidia geforce 3D settings to maximize performance
- Tweaked settings in game, low graphics, etc
- Updated Graphics card drivers to latest version
All of this maybe got me a few extra FPS, so you can see my frustrations, I've exhausted every option I know, which is why I've come here, the lag problems seem to be related to the overheating problem because like I said booting up the games from a cool laptop, usually means playable FPS, but lag starts as the laptop heats up, and uses 100% cpu power. My only other thought would be replacing the thermal paste. This is a pretty strenuous operation.
My specs are:CPU: You Have: Intel(R) Core(TM)2 Duo CPU P8600 @ 2.40GHz
CPU Speed: You Have: 2.4 GHz Performance Rated at: 27.048 GHzRAM: 4.0GBOS: Windows Vista Home Premium SP2Video Card:GeForce 9600m GT300GB harddrive, 107GB free right now, direct x version 11
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Oct 19, 2014
I have tried two HDMI cables for 3 year old HP Pavilion g6 to connect with HDTV. Both cause the HP to overheat and shutdown. It worked a year ago but former cable broke. I have dusted by blower underneath. I was trying to watch free movie on HULU. Does not overheat when using otherwise.
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Apr 2, 2009
I have come to grips with the fact that my E6400 (see specs below) has idle temps of around 42 for both CPUs and around 62 for the GPU (while docked).
While these are not dangerous, and while the slow fan speed is very quiet and therefore doesn't bother me, I refuse to accept defeat so easily.
So, I am thinking of replacing the thermal paste and possibly the thermal pad on my E6400. There is at least one person here at the Latitude/Precision sub-forum who did that, with amazing results
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Jul 16, 2009
i have a question for everyone who has removed the heatspreader from an acer 6920g. Did the northbridge made contact with the heatspreader by a thermal pad or by a thermal paste ? mine had something that looked like a thermal pad but when i tried to remove it , it tore into small pieces ( i know a thermal pad is not like that ). i used a thermal paste when i put everything back together. Should i open it up again and use a thermal pad for the northbridge ?. In everst in the sensor menu it shows 42 degrees celsius for the motherboard sensor ( i assume that is the northbridge).
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Nov 1, 2014
I have a Dell n5010 laptop.... sometimes I have seen that laptop is getting shutdown automatically after 5-6 minutes of powered on. Lots of internet search I came to know about HWiNFO software which shows cpu temperature and fan speed.... I have seen sometimes cpu gets heated up but the fan is not started yet causing overheat issue.. so as shutting down the system... my bios is up to date as per dell website latest bios driver version A15... I am sensing that that the thermal sensor may be not working properly always... Please note down not always it is happening sometimes it is happening...???
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Mar 23, 2010
i have a dell inspiron b130 and every once in a while the thing just shuts off lke the bat has been takin out, no shutdown process or nothin. i know the battery is shot, i was just wondering if its the cord or the ac jack on the computer itself? i can mess with the cord by the computer and i can get it to work. but also the cord has been chewed on near in the middle between the ac plug and the power brick....
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Dec 21, 2014
I was using my laptop and suddenly it shutdown. I thought ot was some kind of battery probelm and i change it but same result i check ram and processor too but all are fine . Laptop shutdown after 10 to 15 sec . The fan speed increases before shutdown.
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Jul 26, 2012
I am facing problem on turn off . after press shutdown, it just close the lcd but still power button is on. i have to press and hold on the power button for complete shutdown.
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Apr 8, 2013
My laptop shutsdown fine but the power button stays on. If I hold the button for a few seconds it will turn off but then I sometimes get an error message when I restart the laptop!
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Dec 21, 2012
my laptop random shutdown...I was thinking its something of the USB port where my printer is connected but I'm not sure.
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Sep 13, 2014
At start up my Inspiron M5110 laptop will not take my password. I can' t access anything except shutdown or restart. It displays the message stated above.
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Mar 20, 2013
I owned Insipron 14 R since 2.5 years. Now a days I am facing one problem its getting EXTREMELY OVER HEAT and getting instant off within 20 minutes.
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Mar 28, 2013
I have a dell inspiron 1545. In the last month a trojan virus was discovered (unknown if this has anything to do with anything). I thought the fan was making a lot of sounds so over the weekend I sprayed it with canned air, which stopped the noise. Yesterday it started just shutting down. It does not re-start without you physically pushing the button. This can happen at any time.
I used Dell's PC Doc Came up with the following errors:
Tested and Needs Attention: (1) Video Card: Mobile Intel(R) 4 Series Express Chipset Family Shader Rendering DX10 Test Cannot Run The test cannot complete due to a possible driver problem.
THE FOLLOWING PASSED BUT SHOWED A MINUS SIGN:Advanced Pattern Test Passed The memory in this system is operational. Bit Low Test Passed The memory in this system is operational. Bit High Test Passed The memory in this system is operational.Nibble Move Test Passed The memory in this system is operational. Walking One Left Test Passed The memory in this system is operational. Walking One Right Test Passed The memory in this system is operational. Auxiliary Pattern Test Passed The memory in this system is operational. Address Test Passed The memory in this system is operational. Modulo20 Test Passed The memory in this system is operational. Moving Inversion Test Passed The memory in this system is operational. Windows Memory Test Passed The memory in this system is operational.
I tried doing a diagnostic with an F12 at startup, and it does the same shut down deal during that as well. So it does not complete.
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Feb 8, 2013
I am using Dell Inspiron 15, Model 3520. I bought laptop in January 2013 and its started giving this kind of error.
When I am using it continuously its working fine , when i go away from system(kept idle for sometime) it gets shutdown. So I need to re-login and it closes all the application which i was using before shutdown.
I already did some initial checks like scanning entire system for virus(i hardly have any data on system) and Dell online PC Check which passes all the test.
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Apr 22, 2013
My laptop Dell inspiron N5010 shutdown automatically after some time, i alse diagnose the problem, during diagnose i get the error 2000-0146 of hard disk.
laptop is also shutdown automatically during diagnose and in safe mode. How to diagnose this problem..
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Dec 10, 2012
I have having serious issues with my Inspiron N5010. It freezes at random times, and after a few seconds just powers off. I have used the restore function built in to restore to factory shipped condition and it did not fix the issue. I have ran the Dell Diagnostics on startup and tested every component possible and it found no errors. I have ran disk surface error check in windows and it found nothing wrong. I have installed windows manually from windows disc, and the problem is still there. Tried making sure the latest drivers are installed and still no fix. This laptop has never been abused, dropped, overheated, or gotten wet. It still looks brand new.
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Nov 30, 2014
After working perfectly fine for a couple of hours the other day my laptop suddenly shut down. Since then it hasn't worked for longer than 15-20 minutes without shutting down suddenly. I dont think its overheating as it never feels very hot. Ive tried unplugging it, taking out the battery and holding down the power button for thirty seconds but that achieved nothing. I went in f12 upon bootup and tried running a diagnostics test but the laptop shut down again halfway through.
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Feb 25, 2013
1.We click on studown tab
2. System is shutdown properly.
3.After some time.
4.It is automatic restart after some time
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Mar 21, 2013
My laptop is Dell N5110 (Inspiron 15R), it suddenly shutdown when I try to type on the keyboard. Then I tried more and more to open it again, but it didn't work. After a while, I opened it, and when I tried to write something again, it suddenly shutdown, and so on.
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Aug 7, 2013
Am using Delll N4050 more than a year, now am facing some shutdown issues.
Computer details: My Laptop shipped with ubundu and I installed windows 7 home premium.
Processor: Intel core i3-2350M CPU @ 2.30 GHz
System: 64-bit
Problem: For past one year it was working fine but now am facing shutdown issues. When I shutdown my laptop it's not shutting properly (i.e.) power led keeps glowing and fan keeps running until i long press power button to shut it down. But restart works fine. Same problem occurs when I put in sleep mode and hibernate mode.
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Jan 21, 2015
I am using a dell inspiron 3520 which is two years old.
It was working properly till last month, i ran my dell support center application after a improper shut down and it failed to run Targeted Read Test and SMART Short Self Test.
After that i ran the diagnostics and it returned the same result
Error code :2000-0142
I found out many websites saying run chkdsk /r and when i did it it got my laptop worse. my laptop started hanging twice or thrice a day.
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Apr 5, 2013
I can't turn off my laptop. Widnows shuts down, the hard drive LED doesn't blink, just the power LED and I can hear the fan from time to time and it just hangs there. So, all I can do is hold the power button and force it to shut down. Even more weird is the fact that I can restart the computer. This started about a month ago and I've tried everything I could think of... to no avail.Here's my system info:
Computer Type ACPI x64-based PC (Mobile)
Operating System Microsoft Windows 7 Ultimate
OS Service Pack Service Pack 1
CPU Type Mobile DualCore Intel Core i3-2330M, 2200 MHz (22 x 100)
Motherboard Name Dell Inspiron N5110
Motherboard Chipset Intel Cougar Point HM67, Intel Sandy Bridge
System Memory 8098 MB (DDR3-1333 DDR3 SDRAM)
Video Adapter Intel(R) HD Graphics 3000 (2108 MB)
Video Adapter NVIDIA GeForce GT 525M (1048384 KB)
Here's what I did:
1) I suspected a Windows update, so I tried to restore to a previous point.
2) Didn't want to reinstall Windows, so I tried to boot from the Windows CD and shut it down from there.
3) I tried to let it hang after the shutdown. This brought up a BSOD two times. It was DRIVER_POWER_STATE_FAILURE.
4) Then I started suspecting the BIOS. Updated to A13 (the latest version for my model)
5) Resetting the BIOS to default settings.
6) Updated all drivers to the latest.
7) Restored the MBR. (Windows repair said that it couldn't find my Windows installation, even though I was able to boot)
8) Tried to shut down without the battery.
9) Tried to shut down without the power adapter.
10) Ran all Dell support center tests. The short ones, though. No problems were found.
My laptop is still under warranty, so I won't open it, but I'd like to know that I have tried everything before I contact the support center.My job is on my laptop. I don't have a PC, so if I take it to support, I won't be able to work.
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Mar 10, 2009
the other day i was playing NFS.. and every 3-4 minutes the laptop would jus shut off..
i hav had a look at the temperatures and on high usage.. it goes upto 89 degrees ..
i dun hav a coolin pad.. bt if thtz wht i neeed.. can some1 reccommend one plz.. i tried mi hand at undervolting.. bt didnt work out.. as in d stress test on d cpu.
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Jul 11, 2009
I've had this laptop for about 7 months now and it's progressively running hotter and hotter while I game. I now have the back of the laptop propped up with some books so that there's more air circulation underneath it, but even so I will often hit 96 degrees Celsius when playing games such as Call of Duty 4, Crysis, Farcry, and World of Warcraft.
I will admit that I force clock the cpu to maintain a core clock of 1.60 GHz. If I don't force clock it it will just drop my cpu clock down to 800 MHz and sit there giving me 10 fps and lower in any game. My video card (8600m gt) runs fine and cool so there's no problems there .....
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Mar 31, 2013
Inspiron N4110 When I shut the lid it enters sleep mode. Until now when I would open lid and push the power button it wakes up. Now it does nothing and I have to hold power button down to force shutdown then restart.
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