Dell Inspiron 5537 :: Battery Icon Says Plugged In But Stopped Charging After Upgrade To 8.1 Pro
Oct 30, 2014
Purchased an upgrade for my Windows license from 8.1 to 8.1 Pro on Sunday in the US (I had done the update to 8.1 from Win 8.0 months ago without issue). Since that time, my Inspiron 15R (5537, Mid 2013, non-touch screen) has stopped charging...although the battery icon says 'plugged in, charging'. I am using the OEM charger and battery initially purchased with the laptop. Currently in Canada (just in case that makes some crazy software difference...plugs/power is the same I think).
I've taken the following steps:
1. I tried battery diagnostics on Dell site. Said the battery is fine.
2. Ran full diagnostics at boot on startup. Those say in Current/High/Low columns:
3. Checked and rechecked physical connections, took battery in/out and used alternate plugs (although usual light ring glowing around plug to computer and icon says charging, took it out and replugged into computer, wall, and at the brick, tried various plugs at the hotel and at the office).
4. From Device Manager, uninstalled and reinstalled Microsoft ACPI-Compliant Control Method Battery.
5. From Power Options, selected alternate power plans and changed plan settings/restored default settings for the plan.
6. Went to Dell's drivers & downloads. Downloaded suggested updates to Intel drivers and BIOS. Installed Intel drivers.
7. Because power level was under 10%, couldn't install the BIOS update normally. So I downloaded a program to make a bootable USB drive, made the boot USB, transferred the BIOS update to it, restarted the computer, enabled legacy boot settings to get it to boot to the USB, and flashed the bios out of a DOS prompt with the /forceit command.
8. Since none of this worked, reran diagnostics (same results, slightly different voltage than the earlier office test, and diagnostic showed the drain when I momentarily pulled the AC cable out of the computer).
9. Took battery out entirely and restarted computer. Went back to Device Manager, uninstalled Microsoft ACPI-Compliant Control Method Battery and Microsoft AC Adapter, shut down computer, pulled out adapter. Reinstalled battery, replugged AC adapter, restarted computer and both programs reinstalled.
10. Downloaded, installed and ran iOlo system check software and followed recommendations for other fixes although it found no issues with battery.
None of this has worked. I've now got a battery at 4% with the icon still showing 'plugged in, charging'. I don't have an alternate Dell battery and charger to try in the system (hotel doesn't have one, I may try to run to a local electronics store tonight after work to see if I can borrow one). While this could be a hardware issue, with the timing (issue arose after upgrade, no issues previously) and the battery passing its diagnostics I'm guessing software...maybe...
I was using my inspiron 1545 the other night and it was charging the battery, then i heard a pop from the left hand side of the keyboard. At this point i noticed that the battery icon no longer had the plug icon on top showing it was charging. I then looked at my power adapter and noticed the blue light was not on on the brick.
Finding this I unplugged the brick and then plugged it back in..POP from the laptop again....and the blue light on the brick went off again. This happens everytime.
So I am guessing there is something wrong in the laptop and the brick turns off maybe activating its short circuit mode protect. Obviously, this means I can not charge the battery.
If i remove the battery and try to run it on mains adapter it POPs as soon as you plug it in and the laptop won;t boot as it has no power...
I have had my Dell Inspiron 1525 for around two years. For the past month, when my power supply is plugged in, the battery does not charge. It has been stuck on 3% and will automatically shut down when unplugged.
I have seen that this is a very common problem, however, when hovering over the battery icon it says: plugged in, CHARGING, where as all of the other posts that I have seen say: plugged in, NOT charging.
I have tried taking the battery out and restarting but this did not work. I also drained my battery and tried to recharge but again, this did not work. My initial thought is that I may need a new battery but I just wanted to check first.
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My battery light is flashing red and the battery icon says that my charger is plugged in but not charging. So when I unplug my laptop it automatically dies. It's been like this for a couple of days and i've tried to just see if it'll go away but nothings happening.
My Laptop is 1 year and 5 months old. There are 2 problems I am facing with my battery:
1) When it is charging, at around 86% level, it stops charging and I see an orange light blinking at the battery icon and it continues to blink unless I turn the power off and allow the battery to discharge for a while.
2) at around 45% to 50% level, the battery level suddenly drops to 7% level and then I have to charge again.
Because of these issues I now use my laptop as a desktop. It is always plugged in and I use the option of "Stop Charging" in the windows power settings. how to solve the problem.
I had bought a new battery since my old one was dead. I charged it up and was using it for a couple days. After that, I got the "plugged in, not charging" message. I thought it was the battery, so I got a tested replacement battery. I still got the message, so I did that uninstall battery device manager solution, and didn't work. I also updated BIOS to A14, bought a new A/C adapter, and still no luck. The A/C adapters say "unknown" in BIOS though both A/C adapters are Dell. Here is a picture of the laptop jack. [URL] .....
About 1 Year ago i Bought a new DELL 5521 it was working fine, but like 2 days ago i was playing games in battery mod, it suddenly pop low battery 6% or maybe 10% so i force shutted down, and like not its charging up-to 60% or 65% and after this it says Plugged in not charging... i don't know why its not going above 65% percent. I Tried SEVERAL THINGS PEOPLE SAID, in Google in Forums Nothing Worked & it Also Sometimes Plug and Unplug By it Self Like for 2 Seconds it Unplug it Self, and then plug again and i dont know why....
tell me which battery is supposed to be use for dell inspiron 15R n5010-4346 laptop. tell me the model number of battery because i am getting a message when laptop starts." the model number for primary battery could not be determined. this will prevent any battery present from charging. please insert a dell battery for best system operation". i want to check is it the right battery inserted in this laptop?
When I start up my laptop, it makes a beeping sound then tells me something along the lines of,"AC power adapter wattage and type cannot be determined."And when I press F2, it tells me that my battery is operational but it is on idle but the lights on the battery do not glow.When I get it started up, on the actual home screen with icons and everything, if I hover above the battery icon it tells me, "Plugged in, not charging."
My AC power adapter has a small led light on it, and it is green. Before this, my laptop used to get very very hot, to the point that I could not even put it on my lap for too long. I would also sometimes put it on my bed where there is fabric. Also, there is a break on the AC adapter at the very top near where it gets plugged in. I also ran a diagnostic test and it gave me back a code, 2000-0142 .....
Also, my laptop is significantly slower and I am using an Inspiron 1521
I have a unit that we have installed a new battery and it still says plugged in not charging. BIOS is not updated to current version, cannot update BIOS as battery is not over "10%". When unit boots, it will not post past splash screen when ACAD plugged in. Model number is Inspiron 11 (3137) and is currently running Windows 8.1.
I have spent two days reading forums & trying to follow suggestions. I have gotten a new battery (prior to finding out it might not be the problem), reconnected the power cord/adapter and did a bios update. Bios still says adapter is "unknown". Battery (new one) reads at 41% (& holding), the old one at 37%. Another way to charge the battery?
My year old XPS 13 Ultrabook's battery is not charging when plugged in. I measured the voltage of the power adaptor at the plug (the end that connects to the Ultrabook) and the voltage level seem fine at 19.4V
However when I plug and unplug the power when the Ultrabook is off, the LED turns on and off accordingly.
My Ultrabook is L321x, running Windows 7, and has BIOS A7 installed.
I just had a battery replacement for my Dell XPS 15z.. Prior to the installation of the new battery, the machine could only work with the AC adapter plugged in, raising the suspicion that the battery was defective. However, now that a new battery has been installed, the battery does not charge even whiles the AC adapter is stilled plugged in.
i have my computer (win 7) set to high performance. I also keep it plugged it but it hasnt been charging my battery, its down to 35%. Does it have some sort of a cycle function where it waits until the battery is drained and then charges it back up? I dont want it to do this because when i need to use it on the go i would like a full battery.
I've got an HP Compaq nw8240 and when I move the mouse over the battery icon it says Plugged In, Not Charging. It only shows a 40% charge too, and if I unplug the AC adapter the battery will drain and then recharge back to 40% again.
I'm running the latest version of Windows 7 also.
I've also tried updating the BIOS but when I download the file from HP's support site it and run it all it does is restart my computer and nothing changes.
My studio 1737 laptop always says its plugged in and not charging. I had the original battery in and on boot up the bios says that the battery is not recognized if I unplug the laptop with that battery in it automatically dies. I also purchased another battery online I get the same error on boot but this battery actually has a charge straight out of the box so the laptop will run if I unplug it. However, the battery will not charge. I also bought a new official dell charger since the after market one gives me an error on boot up. I have also replaced the CMOS battery because I was getting an error on that too and the clock kept resetting.
I currently have the new battery, new official dell charger, and a new CMOS battery installed and the battery still does not charge. What could be causing this?
i have bought dell xps 1710 after few months the charger stopped charging the battery even when i changed charger-adapter / battery. so i even cant turn on the laptop :-( please give me advice what can i do or how can i ask for my money back.i dont know if there is some warranty.
A few days ago, the battery of my Dell Studio 1737 suddenly stopped charging. When I have the laptop on net power, the power icon now displays '8% available (plugged in, not charging).
Is this a case of a dead battery, or is something else broken on my laptop? If it's the battery, which one do I need to order? I can only find a 'Dell 85 WHr 9-Cell Lithium-Ion Battery for Dell Studio 1745/ 1747/ 1749 Laptops' but according to the system configuration I have a 6-cell 56W/Hr Lithium-Ion battery installed. Can I just switch to the 9-cell battery?
There is a tiny chance that this slight variation will work. Remove the battery and power cord, and hold the power button down for sixty seconds. Without turning it back on, re-install the battery and power cord and turn it on. If this doesn't work, then it is either a battery failure or a charger failure.