Dell Studio 1737 :: Battery Suddenly Stopped Charging?
Apr 22, 2013
A few days ago, the battery of my Dell Studio 1737 suddenly stopped charging. When I have the laptop on net power, the power icon now displays '8% available (plugged in, not charging).
Is this a case of a dead battery, or is something else broken on my laptop? If it's the battery, which one do I need to order? I can only find a 'Dell 85 WHr 9-Cell Lithium-Ion Battery for Dell Studio 1745/ 1747/ 1749 Laptops' but according to the system configuration I have a 6-cell 56W/Hr Lithium-Ion battery installed. Can I just switch to the 9-cell battery?
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May 10, 2010
My D620 suddenly stopped working with an AC adaptor, won't charge the battery, won't operate without the battery. I have several AC adaptors and none of them work now. However, when docked the ac works fine and the battery charges with no issue.
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Oct 22, 2012
My studio 1737 laptop always says its plugged in and not charging. I had the original battery in and on boot up the bios says that the battery is not recognized if I unplug the laptop with that battery in it automatically dies. I also purchased another battery online I get the same error on boot but this battery actually has a charge straight out of the box so the laptop will run if I unplug it. However, the battery will not charge. I also bought a new official dell charger since the after market one gives me an error on boot up. I have also replaced the CMOS battery because I was getting an error on that too and the clock kept resetting.
I currently have the new battery, new official dell charger, and a new CMOS battery installed and the battery still does not charge. What could be causing this?
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Dec 12, 2014
I have m3800 laptop about 4 months old. Was ok until today. I connected the charger when battery was at 10% but it shows no charging in windows and it seems battery drains down.
The led light on the charging cable is lit. So i guess the charger is ok..
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Mar 2, 2009
Below is my configure for Studio 1737 (no bluetooth/finger print reader) Outlet price $600.
I had it for 10 days and didn't install or touch any settings when I received it. Only had windows updated a few days ago. To test video/audio, I ran dvd and some sample wmv for a few days, video great, audio fine.
Everything was great until today, no sound suddenly...Tried to remove all sound devices in Device Manager and system restore to 1st day and still no sound. I had the notebook ON for an hour or so, then suddenly have sound again .....
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Jan 20, 2009
i have bought dell xps 1710 after few months the charger stopped charging the battery even when i changed charger-adapter / battery. so i even cant turn on the laptop :-(
please give me advice what can i do or how can i ask for my money back.i dont know if there is some warranty.
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May 8, 2009
I have a 3 year old Acer Aspire 5622WLMi which has caused me no major hardware or software problems until now. About a week ago the battery stopped charging so it has to be constantly connected to the mains. 2 days ago i switched it on and it managed to boot normally, loading windows xp home edition, everything looked fine, including the desktop, without any error messages, but when i went to move the cursor it wouldn't move, then realising that neither the touchpad mouse, keys, usb ports and cd rom drive were completely non responsive. I tried resetting it a few times, and trying to put it into safe mode on initial boot was unsuccessful as the keys are constantly non responsive. I attempted to used the backup boot disk but this didn't work either as the machine refused to boot from the CD ROM drive and just booted as normal from the hard disk.
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Oct 30, 2014
Purchased an upgrade for my Windows license from 8.1 to 8.1 Pro on Sunday in the US (I had done the update to 8.1 from Win 8.0 months ago without issue). Since that time, my Inspiron 15R (5537, Mid 2013, non-touch screen) has stopped charging...although the battery icon says 'plugged in, charging'. I am using the OEM charger and battery initially purchased with the laptop. Currently in Canada (just in case that makes some crazy software difference...plugs/power is the same I think).
I've taken the following steps:
1. I tried battery diagnostics on Dell site. Said the battery is fine.
2. Ran full diagnostics at boot on startup. Those say in Current/High/Low columns:
Primary Battery Charge: 5% (now actually 4%); Primary Battery Health: 86%; Primary Battery Voltage: 11106 mV/11106mV/11106mv; Primary Battery Current Flow: 0mA/0 mA/ 0 mA; AC adapter: 65 watt adapter/na/na
-On separate page, diagnostics continued:
Primary Battery : Charge Cycles=159; Temperature=26C, Voltage=1106mV; Current=0mA; Remaining Capacity=0.271Ah; FullCapacity=5.184Ah; BatteryHealth=86%; ManufactureDate=6/8/2013; Serial Number=b99
Charger: ChargerState=Installed.
3. Checked and rechecked physical connections, took battery in/out and used alternate plugs (although usual light ring glowing around plug to computer and icon says charging, took it out and replugged into computer, wall, and at the brick, tried various plugs at the hotel and at the office).
4. From Device Manager, uninstalled and reinstalled Microsoft ACPI-Compliant Control Method Battery.
5. From Power Options, selected alternate power plans and changed plan settings/restored default settings for the plan.
6. Went to Dell's drivers & downloads. Downloaded suggested updates to Intel drivers and BIOS. Installed Intel drivers.
7. Because power level was under 10%, couldn't install the BIOS update normally. So I downloaded a program to make a bootable USB drive, made the boot USB, transferred the BIOS update to it, restarted the computer, enabled legacy boot settings to get it to boot to the USB, and flashed the bios out of a DOS prompt with the /forceit command.
8. Since none of this worked, reran diagnostics (same results, slightly different voltage than the earlier office test, and diagnostic showed the drain when I momentarily pulled the AC cable out of the computer).
9. Took battery out entirely and restarted computer. Went back to Device Manager, uninstalled Microsoft ACPI-Compliant Control Method Battery and Microsoft AC Adapter, shut down computer, pulled out adapter. Reinstalled battery, replugged AC adapter, restarted computer and both programs reinstalled.
10. Downloaded, installed and ran iOlo system check software and followed recommendations for other fixes although it found no issues with battery.
None of this has worked. I've now got a battery at 4% with the icon still showing 'plugged in, charging'. I don't have an alternate Dell battery and charger to try in the system (hotel doesn't have one, I may try to run to a local electronics store tonight after work to see if I can borrow one). While this could be a hardware issue, with the timing (issue arose after upgrade, no issues previously) and the battery passing its diagnostics I'm guessing software...maybe...
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Apr 17, 2009
I purchased a refurb Dell 1737. I hope the refurb one is good and anyone can share their experiences about that?
I am actually wondering about the battery. The reviews mention long batter life but the description on buy.com said that the battery can go about to 6 hours and 39 minutes.
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Sep 1, 2009
This might be a dumb question but, can I transport my Dell studio 1737 laptop without the battery in it? Is the tiny battery inside enough to keep everything okay (not sure what 'everything' is).
I based the size on specs from the Dell site plus answers to my questions from a tech support guy via chat. He told me that my new 9 cell battery would only stick out the back of the laptop by 1". I specifically asked him if it would stick out the bottom, he said no.
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Mar 14, 2013
I have a Studio 1737 running Windows Vista Home Service Pack 2. I'm running the latest BIOS and all of my drivers are up to date.
When the AC adapter is unplugged and I'm running on battery power the whole system lags. It also turns of when unplugged without warning after about 15 minutes.
Also, I get these error messages in my event viewer a couple of times an hour:
Log Name: System
Source: ACPI
Event ID: 13
: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
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Apr 15, 2009
I have a Dell XPS M1710 laptop, and up until maybe two weeks ago my in-built speakers had been working perfectly fine.
When I tried using them again this week, I noticed the speakers stay absolutely quiet and don't make any sounds. However, if I plug in a headset on the onboard soundcard jack the sounds work fine.
I have had this laptop with me on multiple trips but afaik this happened during one, so is it possible that something has disconnected inside the laptop itself or is it maybe a common bug with these laptops?
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Feb 25, 2013
I have a xps15z and the hdmi connection suddenly stopped working about a week ago. I have tried everything I can think of to get it working again, reinstalled drivers, tried different leads, different monitors but no success yet.
The weird thing is when you plug in the hdmi lead the external monitor is detected on the nvidia control panel and the windows display settings. Also I can scroll across to where the extended screen is and drag windows over there but nothing shows up on the monitor. The monitor says there is no connection.
Relevant system specs: windows 7, nvidia Geoforce GT 525m graphics card (runs the external display), Intel(R) HD Graphics family (runs main laptop display).
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Oct 7, 2014
I m using HP15- R014tx notebook. I am currently working on Windows 8.1 (64-bit).
I don't know but suddenly, somehow my brightness keys ( F2 & F3) have stopped working.
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Nov 17, 2014
I have a problem with the touchscreen of my laptop Acer r7 ! i was watching a movie form an external HDd when the touchscreen stopped working! i rebooted the system (nothing happened) and i also made an factory restore! STILL NOTHING!!! the touchscreen is NOT WORKING!!!
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Jan 31, 2015
Acer Aspire E 15, Windows 8.1
Background (in as much detail as possible):
Earlier this week I wanted to use Pokerstars, but I was due an update (I already had it installed). I updated and loaded it up, although it seemed to lag at the log in screen, so I CTR+ALT+DEL and ended it in task manager. I reopened the program and had the same issue, so I task manager'd it again and it still didn't work. So I rebooted. When I rebooted, all of a sudden I had no option of connecting to a wireless network - only ethernet and VPN in the settings.
I have been into device manager and can see that I have a Qualcomm Atheros Driver in my network devices, although it has an amber warning with code 52 (driver unsigned).
I tried going onto Acer website and downloading the latest driver, which comes with a set up package - unfortunately this didn't work. I tried uninstalling the driver and pointing to the driver that I had downloaded manually; but every time it tells me 'You have the best driver set up for this device' and reverts back to the unsigned driver.
I have tried FN + F3 to disable and enable flight mode - no impact.
I read somewhere about updating bios settings - but there are none in the download section when I put my serial number into the Acer website.
I also tried downloading drivers from other external website and downloaded some third party program called 'Driver Assist' as the way the page was set up fooled me into thinking that was the legit download - it didn't work, and I have subsequently uninstalled it
I have only had the laptop just over a month new, and all had been working until then. Extremely unlikely to be any other spyware as the only things I have installed on here are Steam (FM15) and Pokerstars. I don't even really use this for browsing, just those two apps.
Further info - not sure if relevant but I installed the Acer WLAN + Bluetooth setup as a potential fix, and the bluetooth element seems to be functioning fine - not sure if they're on the same integrated card?
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Mar 8, 2010
Last Friday i received my new Studio 1749 with i3. As told by the documentation I put in the battery, put the power cable in the ac-adapter, pluged the AC-cable into the laptop and then pluged the ac-adapter into the wall outlet. I booted the laptop and once I was on the windows desktop had a look at the battery symbol. It showed that the laptop was connected to external power and that the battery was being charged.
I wen't away from the laptop to let it charge the battery for 12 hours as told by the documentation. After two hours i came back to have a look at the laptop and it was off. Curious I turned it on again. After booting up it showed the battery at 60% and the laptop running from battery. Yet the ac-adapter was connected to the laptop. I hadn't changed anything. I pluged the adapter cable in and out, but it wouldn't recognize that the was external power available. Turning the laptop off an on again didn't work either.
Now I feared for the battery. My guess is that at one point it started to run on battery power even though it was not charged for 12 hours. Then when the battery was depleted the laptop shut down. This might have permanently damaged the battery!
I guess as soon as the laptop was off the ac-adapter charged the battery again, and when I came in it was just at 60%.
So I turned it off removed the ac-adapter, removed the battery, put the battery back into the laptop pluged the ac-adapter back in and booted up again. Now it showed it was running from external power again. All fine. It charged the battery as well. Actually it charged the battery up to 99% and then out of nowhere the battery symbol changed and it was running from battery AGAIN! Even though it was still connected to the ac-adapter. This happens all the time. It is reproducable.
So I thought something might be wrong with the ac-adapter.
I powered down the laptop and removed the battery. Now with only the ac-adapter connected ,I tried to start the laptop. The control lights above the keyboard came on for 2 or 3 seconds and then the laptop turned off again. Trying to hit the power button again after that didn't give another reaction.
Conclusion: The laptop won't run just on external power with no battery in the battery bay.
I put in the battery again. AC-adapter still connected. Hit power. Laptop starts to boot. Then while booting I removed the battery. Laptop keeps on booting - finishes booting - runs nice and well at full speed not missing the battery - FOREVER.
So it won't boot with the battery removed, but it will run without it flawlessly??? Strange isn't it?
Next test: I put in the battery again while the laptop is running from mains. And now it charges the battery again until the point... you already know... it "forgets" that it is connected to the ac-adapter and starts running on battery power. So now I boldly removed the battery while the laptop was running. After all it was still connected to mains/ac-power.
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Dec 27, 2014
Today i have cleaned my lenovo G560 Keyboard with a soft napkin and medical alcohol (ethanol).
Only the touchable volume and power buttons are working ....
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Nov 23, 2014
For about a year, I've had an SDXC card in the built-in card reader of my Folio 13-1020us.
It's been working fine until a couple days ago. Then something I was downloading to it failed to complete, which is how I noticed that it had stopped working. Now, it doesn't appear in drives under My Computer, and it doesn't appear in Device Manager.
In an older HP laptop, I can at least see the card's drive letter and the name I gave it, so I think the card itself must be fine. But I can't see anything at all when I place it in the Folio.
I have a feeling the reader itself has just failed. I'm out of warranty by just a few months. Do I have to extend my warranty and send it in to get it fixed? I do not want to use an external reader because I use the card as extra storage space.
Operating system: Windows 7
SD card: PNY brand, 64GB SDXC
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Nov 5, 2012
My G580 suddenly stopped booting into Windows.
The first black screen with the Microsoft logo loads but afterwards I just get stuck in a black screen with the cursor which I can move around but nothing more.
So, my solution was to get into Safe Mode. Unfortunately although I don't have a password when Win7 boot, I'm asked for one in Safe Mode. The thing is neither the keyboard, nor the touchpad work so I cannot get past the login screen.
The keyboard works perfectly in BIOS, but not in the Windows login screen for Safe Mode.
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Jan 29, 2015
I woke up this morning and for some reason my keyboard has suddenly stopped working it was ok last night. The touchpad and touchscreen are fine but nothing on the keyboard works? Only had it for about 5 months....
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Jun 1, 2014
My laptop's touch screen function stopped working just a while ago. When I shut down my laptop, tere's this windows update that lasted for more or less an hour. After that, the touch screen just stopped working. Note that there hasn't been any program installation prior to the antivirus uninstallation - all programs and files contained in the laptop is as it was the moment I bought it. *Laptop's running Windows 8 Single Language
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Nov 15, 2014
I tried plugging several devices into a USB 3.0 port on my z510 this morning to no avail. The USB 2.0 port is working(I have a mouse plugged into it and it works fine) but the USB 3 ports will not work at all. I tried looking at device manager; it says everything is working properly. Power management doesn't turn any of the ports off.
It was working fine 2 days ago. Is it possible to turn the ports off? Because nothing is being recognized.
I looked for drivers on Lenovo's site; no USB drivers for windows 8.1 at ALL. What do I do?
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Oct 17, 2014
I have an acer aspire 5750z computer, a while back my wifi suddenly stopped working, but the ethernet is fine. I've searched the internet and tried to install the required driver (Atheros), but when I try it says that the "drive might have been ejected please reinsert it now" or something along those lines. When I go to the driver manager the wifi driver isn't even listed under network adapters, oonly the ethernet drver was there. I've heard that if your computer has had a virus or if you had dropped it the wifi card might have been damaged and I wanted to know if that's true, and if so can I buy a new wifi card?
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Jun 19, 2012
I have an older Inspiron 6400 (looks like the 1505) that isn't charging the battery. The bios indicates that the battery is charging, and that it is performing normally. There isn't a red flashing battery indicator, but when the laptop is powered on there isn't any "green light" indication of the battery, either. The AC adapter performs normally ( Charger is a PA10 (90watt) and it works fine on my D800, and charges that battery normally).
What I don't understand is why the BIOS indicates the battery is charging and that the battery is performing normally. However, when I have the system up and running there isn't a green battery indicator light on the button strip. Let me clarify that statement. During the initial boot phase of start-up there is the green indicator light on the button strip, but as the OS finishes loading this light goes out and the battery doesn't charge.
Could this be caused by a faulty Bios update, or is it something with the battery charging circuit of the motherboard? The laptop operates normally when using the AC adapter, just no indication of the battery charging when the OS is fully loaded. OS is Windows XP Pro (SP3).
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Nov 17, 2012
My Laptop is 1 year and 5 months old. There are 2 problems I am facing with my battery:
1) When it is charging, at around 86% level, it stops charging and I see an orange light blinking at the battery icon and it continues to blink unless I turn the power off and allow the battery to discharge for a while.
2) at around 45% to 50% level, the battery level suddenly drops to 7% level and then I have to charge again.
Because of these issues I now use my laptop as a desktop. It is always plugged in and I use the option of "Stop Charging" in the windows power settings. how to solve the problem.
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Oct 12, 2010
I have had my Dell Inspiron 1525 for around two years. For the past month, when my power supply is plugged in, the battery does not charge. It has been stuck on 3% and will automatically shut down when unplugged.
I have seen that this is a very common problem, however, when hovering over the battery icon it says: plugged in, CHARGING, where as all of the other posts that I have seen say: plugged in, NOT charging.
I have tried taking the battery out and restarting but this did not work. I also drained my battery and tried to recharge but again, this did not work. My initial thought is that I may need a new battery but I just wanted to check first.
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Aug 10, 2011
X220 tablet (about 2.5 yrs old, out of warranty) was working completely fine last night; this morning, no sound is coming from the laptop, either through speakers or through headphones (audio jack). I am, however, able to get sound through a bluetooth-connected speaker.
I had hoped this was a software issue. Tried uninstalling/installing all sound devices, updating BIOS, updating drivers, system restore to previous date, rebooting a million times, etc. No joy.
When I run the sound troubleshooter, it says that no speaker, headset, or headphone appears to be plugged in. The sound icon has a little red circle/white X next to it. When I try to plug in headphones, nothing happens -- does not seem to detect the event. When I press the mute and volume buttons on the tablet, no response.
Also, under Device Manager -> Sound, video and game controllers, it lists only "Bluetooth Hands-free Audio" and "Intel Display Audio". I don't think either of these is the normal X220 audio driver, is it? What else should be there? I downloaded the Conexant Audio Software from Lenovo's site (this is what came up when I searched for audio drivers for the X220 tablet), and tried to install it, but halfway through, it said the install failed because it couldn't locate the device for the driver.
This sounds like it's a hardware problem -- any way to verify? Also, which piece of hardware exactly? Is it the sound card (that's presumably integrated into the motherboard --> no easy fix)? I'm guessing it's not the speakers themselves since the headphone jack is also affected, but what is my best line of testing at this point to confirm that?
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Mar 21, 2009
I own a Dell M1330 with the six cell battery.
Since one month something weird happens with the battery.
Power Saver Mode:
after ~1hour (battery is at 60-70%) suddenly the battery drops to 7% and I am out of juice.
Maximum Performance
after ~40minutes suddenly the battery drops to 7% or it goes directly into hibernate mode
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Dec 28, 2014
I bought a DELL Inspiron 3542 4th generation recently. there is something wrong with the battery i charged it 100% i unplugged the charger after about an hour and a half the battery was 55% and suddenly it shows a message that my battery is only 7% remaining! I don't understand why that happened my laptop still has 105 days warranty.
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