Acer :: Aspire 5622WLMi- Battery Stopped Charging
May 8, 2009
I have a 3 year old Acer Aspire 5622WLMi which has caused me no major hardware or software problems until now. About a week ago the battery stopped charging so it has to be constantly connected to the mains. 2 days ago i switched it on and it managed to boot normally, loading windows xp home edition, everything looked fine, including the desktop, without any error messages, but when i went to move the cursor it wouldn't move, then realising that neither the touchpad mouse, keys, usb ports and cd rom drive were completely non responsive. I tried resetting it a few times, and trying to put it into safe mode on initial boot was unsuccessful as the keys are constantly non responsive. I attempted to used the backup boot disk but this didn't work either as the machine refused to boot from the CD ROM drive and just booted as normal from the hard disk.
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Jan 20, 2009
i have bought dell xps 1710 after few months the charger stopped charging the battery even when i changed charger-adapter / battery. so i even cant turn on the laptop :-(
please give me advice what can i do or how can i ask for my money back.i dont know if there is some warranty.
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Apr 22, 2013
A few days ago, the battery of my Dell Studio 1737 suddenly stopped charging. When I have the laptop on net power, the power icon now displays '8% available (plugged in, not charging).
Is this a case of a dead battery, or is something else broken on my laptop? If it's the battery, which one do I need to order? I can only find a 'Dell 85 WHr 9-Cell Lithium-Ion Battery for Dell Studio 1745/ 1747/ 1749 Laptops' but according to the system configuration I have a 6-cell 56W/Hr Lithium-Ion battery installed. Can I just switch to the 9-cell battery?
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Oct 28, 2014
Recently I have had some issues with the battery in my laptop not wanting to charge. The battery is fine when I have it plugged in but when it is plugged in it won't charge. If I let the battery fully die out I can't get it to charge at all.
I have tried removing the battery and shutting things down and holding down the power button to flush the power but that didn't work. I have tried putting the battery back in when the computer was still on but that only lasted for an hour or two. I have tried two different batteries thinking that was it was an issue with the battery but I still had the same issue.
I have also updated the BIOS but that didn't do anything. I will try and update it again and see if there is an update I have missed but are there any other things I can try?
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May 10, 2010
My D620 suddenly stopped working with an AC adaptor, won't charge the battery, won't operate without the battery. I have several AC adaptors and none of them work now. However, when docked the ac works fine and the battery charges with no issue.
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Oct 30, 2014
Purchased an upgrade for my Windows license from 8.1 to 8.1 Pro on Sunday in the US (I had done the update to 8.1 from Win 8.0 months ago without issue). Since that time, my Inspiron 15R (5537, Mid 2013, non-touch screen) has stopped charging...although the battery icon says 'plugged in, charging'. I am using the OEM charger and battery initially purchased with the laptop. Currently in Canada (just in case that makes some crazy software difference...plugs/power is the same I think).
I've taken the following steps:
1. I tried battery diagnostics on Dell site. Said the battery is fine.
2. Ran full diagnostics at boot on startup. Those say in Current/High/Low columns:
Primary Battery Charge: 5% (now actually 4%); Primary Battery Health: 86%; Primary Battery Voltage: 11106 mV/11106mV/11106mv; Primary Battery Current Flow: 0mA/0 mA/ 0 mA; AC adapter: 65 watt adapter/na/na
-On separate page, diagnostics continued:
Primary Battery : Charge Cycles=159; Temperature=26C, Voltage=1106mV; Current=0mA; Remaining Capacity=0.271Ah; FullCapacity=5.184Ah; BatteryHealth=86%; ManufactureDate=6/8/2013; Serial Number=b99
Charger: ChargerState=Installed.
3. Checked and rechecked physical connections, took battery in/out and used alternate plugs (although usual light ring glowing around plug to computer and icon says charging, took it out and replugged into computer, wall, and at the brick, tried various plugs at the hotel and at the office).
4. From Device Manager, uninstalled and reinstalled Microsoft ACPI-Compliant Control Method Battery.
5. From Power Options, selected alternate power plans and changed plan settings/restored default settings for the plan.
6. Went to Dell's drivers & downloads. Downloaded suggested updates to Intel drivers and BIOS. Installed Intel drivers.
7. Because power level was under 10%, couldn't install the BIOS update normally. So I downloaded a program to make a bootable USB drive, made the boot USB, transferred the BIOS update to it, restarted the computer, enabled legacy boot settings to get it to boot to the USB, and flashed the bios out of a DOS prompt with the /forceit command.
8. Since none of this worked, reran diagnostics (same results, slightly different voltage than the earlier office test, and diagnostic showed the drain when I momentarily pulled the AC cable out of the computer).
9. Took battery out entirely and restarted computer. Went back to Device Manager, uninstalled Microsoft ACPI-Compliant Control Method Battery and Microsoft AC Adapter, shut down computer, pulled out adapter. Reinstalled battery, replugged AC adapter, restarted computer and both programs reinstalled.
10. Downloaded, installed and ran iOlo system check software and followed recommendations for other fixes although it found no issues with battery.
None of this has worked. I've now got a battery at 4% with the icon still showing 'plugged in, charging'. I don't have an alternate Dell battery and charger to try in the system (hotel doesn't have one, I may try to run to a local electronics store tonight after work to see if I can borrow one). While this could be a hardware issue, with the timing (issue arose after upgrade, no issues previously) and the battery passing its diagnostics I'm guessing software...maybe...
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Oct 8, 2008
my Aspire 5100 laptop has ben fully-charged but the ePower icon in the system tray says it's as low as 1% charged, and for the past several months has altogether stopped giving me the warning baloon regarding the impending need to charge or else it'll go into hibernation.
i've had this laptop for one year now.
just tonight, though, i've realized something else too-- the orange 'battery' light on the front of the laptop is blinking steadily instead of a solid green (fully charged) or solid orange (charging). then i scrutinize the ePower battery icon in the system tray and it says the laptop has 15 of battery power left, and in paretheses "plugged in, not charging". yet i can be on the laptop for hours upon hours in this state, and it never shuts down.
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Oct 8, 2014
I have an Acer Aspire V5. I can use it while plugged in. Battery shows 0% available (plugged in not charging).
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Feb 1, 2015
There is a tiny chance that this slight variation will work. Remove the battery and power cord, and hold the power button down for sixty seconds. Without turning it back on, re-install the battery and power cord and turn it on. If this doesn't work, then it is either a battery failure or a charger failure.
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Oct 25, 2014
I already tried the general fix for this offered by a few folks on Youtube and other sites, where you remove the battery and then uninstall the battery/power drivers in Device Manager. Then turn off, put the battery back in and start up again, letting the drivers re-install afresh. But this did not solve the problem for me.
Acer forums do not list this battery charging issue for the AO725 model, but they do mention it for a couple of other models of netbooks, saying that the battery will not charge once it reaches a state of complete depletion. They instruct to update the BIOS.
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Oct 23, 2014
I have tried turning off computer and letting batteries charge, tried turning of and holding power button, this model has internal batteries, I don't want to open laptop and try disconnecting batteries.
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Nov 15, 2014
Aspire M5-481T-6488 - Does not recognize AC is plugged in. Does not charge battery.
Laptop is about 2 yrs old. Running on the origninal Windows 8 that came with it. Had the same issue when it was first bought. Sent it in to Acer. Came back with no report/ details. Worked okay. Until recently.
Noticed that orange light comes on when it feels like charging and stops charging at 35%. Charging is a hit and miss thing, mostly miss.
Tried:
Sticking a pin in the "battery reset" hole on the back
Uninstalling the "Microsoft API" battery
Removing battery to see if it'll work without it (it has an internal battery)
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Feb 16, 2015
My acer 7741z 4643 wont come on with the battery or plugged in all i get when plugged in is a blue battery light that blinks from bright and dims a little bit .....
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Jun 19, 2012
I have an older Inspiron 6400 (looks like the 1505) that isn't charging the battery. The bios indicates that the battery is charging, and that it is performing normally. There isn't a red flashing battery indicator, but when the laptop is powered on there isn't any "green light" indication of the battery, either. The AC adapter performs normally ( Charger is a PA10 (90watt) and it works fine on my D800, and charges that battery normally).
What I don't understand is why the BIOS indicates the battery is charging and that the battery is performing normally. However, when I have the system up and running there isn't a green battery indicator light on the button strip. Let me clarify that statement. During the initial boot phase of start-up there is the green indicator light on the button strip, but as the OS finishes loading this light goes out and the battery doesn't charge.
Could this be caused by a faulty Bios update, or is it something with the battery charging circuit of the motherboard? The laptop operates normally when using the AC adapter, just no indication of the battery charging when the OS is fully loaded. OS is Windows XP Pro (SP3).
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Nov 17, 2012
My Laptop is 1 year and 5 months old. There are 2 problems I am facing with my battery:
1) When it is charging, at around 86% level, it stops charging and I see an orange light blinking at the battery icon and it continues to blink unless I turn the power off and allow the battery to discharge for a while.
2) at around 45% to 50% level, the battery level suddenly drops to 7% level and then I have to charge again.
Because of these issues I now use my laptop as a desktop. It is always plugged in and I use the option of "Stop Charging" in the windows power settings. how to solve the problem.
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Oct 12, 2010
I have had my Dell Inspiron 1525 for around two years. For the past month, when my power supply is plugged in, the battery does not charge. It has been stuck on 3% and will automatically shut down when unplugged.
I have seen that this is a very common problem, however, when hovering over the battery icon it says: plugged in, CHARGING, where as all of the other posts that I have seen say: plugged in, NOT charging.
I have tried taking the battery out and restarting but this did not work. I also drained my battery and tried to recharge but again, this did not work. My initial thought is that I may need a new battery but I just wanted to check first.
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Dec 12, 2014
I have m3800 laptop about 4 months old. Was ok until today. I connected the charger when battery was at 10% but it shows no charging in windows and it seems battery drains down.
The led light on the charging cable is lit. So i guess the charger is ok..
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Jan 17, 2010
Is there any way to disable the blue LED that stays on once the battery is finished charging? It only stays on when connect to AC power. The light is very annoying in the dark.
If it makes a difference, I'm running windows 7 64-bit.
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Jun 3, 2008
my wireless cut out this afternoon having worked since i bought this laptop a year ago.
i've tried the 'repair' route. i've looked at the device manager and it is supposedly working, but i've had to plug into the wireless router with a physical wire to get connected to the internet. the message i am getting is that windows cannot connect to my preferred network (the one i've been using for a year).
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Mar 31, 2010
I have an acer aspire 5920g laptop that has recently stopped working , when I power on the computer the fan goes on and the power on light also goes on and two other lights flash once but nothing comes up on the screen and the computer never starts the boot sequence....the fan then goes off but the power light stays on , I already put new thermal compound on the processor and graphics card...I tried removing the ram modules , the wifi card and the hard drive ect. nothing seems to work ,
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Jan 26, 2015
I purchased an Aspire E5-511 about a week ago. At first, I had no problems with the USB ports and what I plugged in would be recognized and work, but now none of them will recognize anything that is plugged into them. This is for multiple devices that work on other computers, so it is not the devices, and obviously it's not the hardware if all 3 simultaneously stopped working. Googling the problem has led nowhere. Additionally, the webcam used to come up automatically in the "Camera" app; this no longer works either and it says "To get started, connect a camera." I have restored the system back to factory defaults, had all files deleted and re-did the entire initial process all over again, to no avail.
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Jan 13, 2008
I have had my acer laptop just over a year know and everything has been fine until a few months ago. All of a sudden my dvd drive stopped working which was a major problem as I routinely back up my hard drive as I use it for work. The warrenty has runout.
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Nov 17, 2014
I have a problem with the touchscreen of my laptop Acer r7 ! i was watching a movie form an external HDd when the touchscreen stopped working! i rebooted the system (nothing happened) and i also made an factory restore! STILL NOTHING!!! the touchscreen is NOT WORKING!!!
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Jan 4, 2015
I have run into an issue with my Acer laptop which is leaving me really frusrated. For some reason one morning my touch screen stopped working. There has been no damage to my screen at all.
I have concted Acer Technical Support which in usual fashion were of completely.... Before I got in touch with Acer Technical Support I tried:
Refreshing the HID Monitor drivers Removing/Reinstalling the HID Monitor driversBoth of these were unsucessful, according to Device Manager, the HID monitor is working just fine. Upon calling Acer Technical Support their suggestion was to reinstall Windows because the tech though that it was an software issue.
I just reinstalled Windows are still have the same issue. Device Manager shows that the hardware is fine and functional from a driver standpoint.
I've also tied ensuring that the cable behind the monitor is in tact as in this post: [URL] Thus far nothing has worked.
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Jan 31, 2015
Acer Aspire E 15, Windows 8.1
Background (in as much detail as possible):
Earlier this week I wanted to use Pokerstars, but I was due an update (I already had it installed). I updated and loaded it up, although it seemed to lag at the log in screen, so I CTR+ALT+DEL and ended it in task manager. I reopened the program and had the same issue, so I task manager'd it again and it still didn't work. So I rebooted. When I rebooted, all of a sudden I had no option of connecting to a wireless network - only ethernet and VPN in the settings.
I have been into device manager and can see that I have a Qualcomm Atheros Driver in my network devices, although it has an amber warning with code 52 (driver unsigned).
I tried going onto Acer website and downloading the latest driver, which comes with a set up package - unfortunately this didn't work. I tried uninstalling the driver and pointing to the driver that I had downloaded manually; but every time it tells me 'You have the best driver set up for this device' and reverts back to the unsigned driver.
I have tried FN + F3 to disable and enable flight mode - no impact.
I read somewhere about updating bios settings - but there are none in the download section when I put my serial number into the Acer website.
I also tried downloading drivers from other external website and downloaded some third party program called 'Driver Assist' as the way the page was set up fooled me into thinking that was the legit download - it didn't work, and I have subsequently uninstalled it
I have only had the laptop just over a month new, and all had been working until then. Extremely unlikely to be any other spyware as the only things I have installed on here are Steam (FM15) and Pokerstars. I don't even really use this for browsing, just those two apps.
Further info - not sure if relevant but I installed the Acer WLAN + Bluetooth setup as a potential fix, and the bluetooth element seems to be functioning fine - not sure if they're on the same integrated card?
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Feb 28, 2009
i just changed my acer aspire 3002 laptop battery now it wont charge,the amber light comes on but then goes off for a few secs then comes back on,when the laptop is on its showing the computer going in and out of charging.i let the battery sit and charge over night but only went to 4%.anyone got any insight on this porb??
fyi when i shut off my laptop the time doesnt save.could the cmos battery be the problem.if anyone can help me get this thing charging ill be glasd to paY YA.
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Aug 17, 2009
i had my acer aspire plug with the ac adapter but it says on the battery on the taskbar that plug in (not charging).
do you think my battery is already dead or is there any factor?
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Nov 9, 2014
I am using an external bluetooth keyboard now and those keys work using it. I have also replaced the keyboard on the laptop but the Keys WAZS still do not work ....
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Jan 29, 2015
I woke up this morning and for some reason my keyboard has suddenly stopped working it was ok last night. The touchpad and touchscreen are fine but nothing on the keyboard works? Only had it for about 5 months....
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Sep 8, 2014
My touchscreen on the laptop stopped working properly after I upgraded to Windows 8.1. I tried installing a few different drivers, and the touchscreen will work temporarily, until I put the computer to sleep and wake it up again. Also, I get an error message that a "USB Device fails" when the touchscreen stops working....not sure what that's about.
I've already tried drivers, installing/unistalling things...normal maintenance.
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