Dell Studio 1749 :: Will Not Eject CD / DVD From Drive
Feb 25, 2013
The CD will play the songs etc... but it wont eject the disc. Tried soft key on the "UBL + srs Premium Sound panel" above Key Pad, plus tried using software bottons ie... In "Media Centre", Right clic in Explorer+eject...etc...
Sounds like it tries to Eject but can't..... Don't want to dismantle the hole laptop to get at the CD/DVD Drive.
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Jan 12, 2009
I received my Dell Studio 1737 only a few hours ago and the immediate problem I've found is that Fn+F10 and the eject soft touch button don't eject a CD whilst in Vista. They work fine in the BIOS or Diagnostics Utility but don't work when the machine boots up into Vista.Â
BIOS is showing as A04 and the latest available on the Dell Drivers website is A02
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Jan 25, 2010
I believe '1749' is the model number for the core i5 Studio 17 - anyone know when it will be released or whether the i5-540m will be available? Considering buying an XPS 1647 now but would prefer the 17" screen
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May 4, 2010
This is for the Dell USA site as of 5/6/2010....any other countries and/or times YMMV
There are some notable differences between the 1747 and 1749 being offered via the Dell Studio 17 selector
1749:
ATI 5650
i3-350M, i5-430M, i5-520M (No i5-540M or i7-620M. No Quad Core Options)
1066 memory (Makes sense since dual core i3,i5,i7's only support up to 1066 memory)
9-Cell battery as default option
1yr Warranty default
1080P "RGBLED" panel Description/Product Code = DH1080F / 320-8968
1747:
ATI 4650
i7-720QM, i7-820QM (No dual core options at all)
1333 memory support
9-Cell battery as default option
2-yr warranty default (No 1 yr option)
1080P "B+RG" panel Description/Product Code = CH1080F / 313-8043
Blue Ray RW drives are now an option for both @ $150.00
Intel 6200/6250 options are available for both
I'm definitely curious about the panel changes along with system board revisions to see if the 1749 supports Quad Core CPUs.
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Mar 5, 2010
As the title says i bit the bullet and ordered a 1749
Spec
i5 520m
4gb ram
1TB hd
Ati 5650
All for the paltry sum of £673.
This is the first lappy i have ever bought and i have done so to make space by getting rid of my ageing desktop.
Problem is i am now on the verge of buyers remorse so i am asking for a little input on my choice. I would really like the input of you guys who have been around Laptops for a while.
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May 6, 2010
First off i use to have a dell Inspiron 1501 then i upgraded to the Inspiron 1545 which i know both of these 2 machines are a very basic low end computer
I just ordered a Dell Studio 1749 and its in the process of being built as we speak.. but with these newer computers technology im not very familer with.
1. my first question i was wondering if anyone knew of the release date the Studio 1749 came out.
2. is the I5 processor better then the duo core .....
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Apr 18, 2013
I have a Dell 1749 into which I have installed two OCZ Vertex 3 MaxIOPS SSD drives. Boot times are pretty fast using a single, non-raid, drive but I was thinking of configuring the two drives in a RAID 0 configuration to boost speed a bit further. I could not find anything in the bios settings that would allow the SATA controller to go to a RAID configuration. I guess, therefore, that at least the laptop that I have does not have RAID capabilities. Were there any Studio 1749 system boards that did indeed support RAID?
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Mar 15, 2013
I have the Inspiron 15 R special edition. I bought this 2month ago, recently i found out that my DVD drive would not be ejected when i press the button on it.After that, i tried eject the DVD drive using the eject menu inside "My Computer>DVD RW drive". It manage to eject the DVD rom. After this process, the DVD room only can eject when press the button on it. Is this covered on warranty?
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Feb 13, 2010
I've recently received my dell studio 1749 laptop with the following specs,
- i5 CPU 520m
- 4 gigs of RAM
- Intel HD graphics
- 320 gig HD
The problem with this laptop is that the fan will start to whine every few minutes seemly without reason.
I've done some investigation and found out the following:
- there seems be a threshold of 35 to 36 degrees celsius. Once the CPU hits that temperature, the fan will start to cool it down to under 30 degrees
- the idle temperature of the CPU is always creeping up, even without load. If I leave the computer alone at idle with almost no CPU activity, the temperature will creep up to the threshold...thus triggering fan.
the cycle repeats itself every few minutes.
I've attached a picture to illustrate the problem.
Since this is my first laptop, I want to ask does the CPU temperature stay constant during idle? or does it creep up like mine?
Can the threshold be modified?
Is this normal with the dell studio?
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Aug 12, 2014
My daughter's 1749 laptop shut itself off and now when you plugin the power adapter, the light over the plug on the laptop blinks three times. It will not power on at all.
I have replaced the power jack in the laptop as well as the cpu and tried different known-good ram but nothing makes any difference. What does the light over the power jack blinking three times indicate?Â
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Jan 6, 2012
I had to reset my Studio 1749 to factory defaults and now the option for "Dell Extended Battery Life" within the Dell Battery Meter is gone. I don't know what needs to be reinstalled in order to get it back.
These are the changes that might affect the issue:
- Installed a different WiFi-Card (Dell 1520)- Installed a different Tuner Card (Yuan, provided by Dell)- Installed Service Pack 1 for Windows 7- Flashed BIOS to A08- Updated all Drivers and Utilities from the Dell Homepage except for the ATI-Driver
I think it is a useful tool if you use your notebook on battery, because it is able to control a few options that are not available in Windows 7 default power plans.
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Jan 21, 2015
The touchpad on my Studio 1749 is erratic - it zooms in and out or scrolls when all I am doing is moving the cursor around the screen. I have updated drivers recently and run Dell Detect.
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Apr 20, 2010
I just bought a Studio 1749 with a Dutch US international keyboard. The US backlit keyboard is the only backlit one and not an option here.
The only difference is the missing € symbol at key number 5, for which I don't care so much.
Now I'm trying to find the US backlit keyboard at eBay or Amazon without success. Is there a way to find one aftermarket and get it shipped to Europe?
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Oct 19, 2011
I'll be using the computer and all of the sudden it turns off, it doesn't log off or say it's shutting down, I mean it literally loses all power. Then I try to restart the computer and you can hear the machine start to come on but then it dies again. I've tried charging it, I took the battery out and put it back in, etc. I'm just not sure what the problem is. I've only had the laptop for 1 year and 3 months and a few weeks before the year warranty expired the computer started to say that the battery life was coming to an end and so Dell had to send me a replacement battery. I've tried leaving the computer alone for days at a time and still nothing and of course it's no longer under warranty so I can't even call Dell without getting charged.
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Dec 24, 2012
Windows update changed my keyboard and pointing devices to standard ps/2.Â
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Mar 23, 2013
I returned from windows 8 to windows 7 64 on my Dell Studio 1749 because i had a Hibernation problem.Â
Now the problem is not solved, i've the same in my windows 7 64 (when the laptop hibernate, it freeze). I think it  is a bios error, and i want Reset it, but, if i try to  reinstall the last bios, installation program does not work and report: "the last bios is already installed).
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Apr 1, 2009
i got a studio15 laptop on 25th of feb. after 4-5 days it start giving me the eject button problem on start up. the button remains on for 2-4 minutes and the touch panel:confused does not work. i contacted dell for the problem, they recommend me to update BIOS, but does not work.
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Mar 8, 2010
Last Friday i received my new Studio 1749 with i3. As told by the documentation I put in the battery, put the power cable in the ac-adapter, pluged the AC-cable into the laptop and then pluged the ac-adapter into the wall outlet. I booted the laptop and once I was on the windows desktop had a look at the battery symbol. It showed that the laptop was connected to external power and that the battery was being charged.
I wen't away from the laptop to let it charge the battery for 12 hours as told by the documentation. After two hours i came back to have a look at the laptop and it was off. Curious I turned it on again. After booting up it showed the battery at 60% and the laptop running from battery. Yet the ac-adapter was connected to the laptop. I hadn't changed anything. I pluged the adapter cable in and out, but it wouldn't recognize that the was external power available. Turning the laptop off an on again didn't work either.
Now I feared for the battery. My guess is that at one point it started to run on battery power even though it was not charged for 12 hours. Then when the battery was depleted the laptop shut down. This might have permanently damaged the battery!
I guess as soon as the laptop was off the ac-adapter charged the battery again, and when I came in it was just at 60%.
So I turned it off removed the ac-adapter, removed the battery, put the battery back into the laptop pluged the ac-adapter back in and booted up again. Now it showed it was running from external power again. All fine. It charged the battery as well. Actually it charged the battery up to 99% and then out of nowhere the battery symbol changed and it was running from battery AGAIN! Even though it was still connected to the ac-adapter. This happens all the time. It is reproducable.
So I thought something might be wrong with the ac-adapter.
I powered down the laptop and removed the battery. Now with only the ac-adapter connected ,I tried to start the laptop. The control lights above the keyboard came on for 2 or 3 seconds and then the laptop turned off again. Trying to hit the power button again after that didn't give another reaction.
Conclusion: The laptop won't run just on external power with no battery in the battery bay.
I put in the battery again. AC-adapter still connected. Hit power. Laptop starts to boot. Then while booting I removed the battery. Laptop keeps on booting - finishes booting - runs nice and well at full speed not missing the battery - FOREVER.
So it won't boot with the battery removed, but it will run without it flawlessly??? Strange isn't it?
Next test: I put in the battery again while the laptop is running from mains. And now it charges the battery again until the point... you already know... it "forgets" that it is connected to the ac-adapter and starts running on battery power. So now I boldly removed the battery while the laptop was running. After all it was still connected to mains/ac-power.
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Apr 3, 2009
I'm trying to figure this out. I've done some searches and googled some more but to no avail.
I recently migrated over from PC so I might be having a harder time than some.
Anyway, I installed Windows XP Pro SP3 without a hitch. After installing it, I tried to remove the CD in order to install my bootcamp drivers. No luck. I tried right clicking CD drive and then eject, no luck. I tried all other possible methods in Windows to eject it, no luck.
I ended rebooting and holding down the trackpad and it finally ejected. Anyway, my hope was that installing bootcamp will help the issue but it didnt. When I'm in Windows and holding down the eject button, I would see the eject graphics pop up on screen, but nothing comes out. HOwever, the CD drive reads without a problem.
Any other things that I can do? Am I required to use SP2 when installing? Also, everything is fine in Mac OS.
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Mar 12, 2009
I've had a Dell Studio 1535 for a couple months now and have had no problems with it at all. In the past couple weeks I've been backing up my dvd's and have done them all so far succesfully until now.
I put a blank dvd disc into the slot loading drive and it sucked it in just like it does every time. When I click start to begin burning I get a message from the program that there is no disc in the drive.
I go into my computer and right click on the e: drive and select "explore" and it says "please insert a disc into the drive". So for some reason the blank dvd disc isn't being read and the computer doesn't acknowledge that there is a disc in the drive. I've tried many methods to eject the disc but all have failed........................................
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Apr 15, 2009
Recently (as in, the past couple of months), my touch-sensitive media panel has been having some issues above and beyond the common complaints of the sticking eject button. Don't get me wrong, it still does that, but it adds something new to the mix:
More often than not, the eject button does not function at all, even after it unsticks itself.
Once I boot up, it sticks like normal until I boot into Windows, then attempts to eject about 10 times, and then stops. However, most of the time, it will no longer eject when pressed after this. Touching the button will cause it to illuminate like usual, but the DVD drive does not respond, regardless of whether there's a disk in the drive or not.
Sometimes, it works just fine for hours on end, ejecting every time I press the button. Sometimes it starts out working, but I'll come back to it half an hour later and it will no longer function.
Also worth noting is that when the capacitive eject button does not function, neither does the Fn+F10 keyboard shortcut.
I don't believe it's an issue with the DVD drive itself, as I can still eject via software while this happens, by going to My Computer, right clicking the drive and selecting "Eject" (although this occasionally causes an instant Blue Screen of Death).
However, I don't believe it's a touch panel issue either, because I've had the entire panel and ribbon cable replaced by Dell, and there was no difference. Also, all the other buttons (volume, playback controls) work perfectly when the eject is not sticking.
I also doubt it's a keyboard issue, because this started happening with my old keyboard, which I later replaced with my current backlit keyboard, but the Fn+F10 shortcut still does not work when the eject button does not work.
With all this, it left me to believe that the only thing it could be is software, so I completely reformatted the hard drive, left no partitions intact, not even the Dell Recovery partition, and re-installed Windows Vista 64-bit from scratch, but as luck would have it, it was doing exactly the same thing within 30 minutes of loading Windows for the first time.
I am really out of ideas here. I just can't think of anything else that could possibly be causing this, unless it's an issue with the DVD drive itself, which as I said earlier, is unlikely because ejecting via software works. Also, Dell refuses to replace the DVD drive anyway after I sent them basically this exact same message, because they "do not believe that there is a problem with the DVD drive".
Any ideas on why this might be happening? If it were just the regular sticky eject button, I would not be bothered as long as it worked as normal once it stopped sticking, but this is not the case.
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Dec 7, 2009
Hi I am new to this Forum and new to laptops I have just purchased this machine, DELL STUDIO XPS M1640 Core 2 Duo 2.93GHz ,500GB,
4GB I got it new on ebay. It arrived today and everything is fine except it won't eject CD's using the highlighted touch button.
I have to go into computer and eject from there.
The machine is running Vista Ultimate. I have contacted Dell and I have to transfer the machine to my name and extend the warranty before they can help. I thought I would ask here first
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Feb 10, 2010
I just bought new laptop Studio 1555 and eject key never works, now if i need to eject the CD i have to goto my computer right click on CD drive and eject,Â
i try to connect dell support but no luck, why this eject key not working ? is that a hardware issue or something to do with window 7 ?
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Dec 2, 2009
I have a DV3Z with a slot-load DVD drive.
I somehow messed up my Windows 7 installation and get a BSOD every time I try to boot into Win7 or even safe mode from the hard drive.
However, what I can NOT figure out is how to EJECT the disc in the drive.
I can get to a command prompt via the Startup Repair advanced options, but there doesn't appear to be a command to eject in the disc.
Is there a keyboard combination I can press at power on to eject the disc?
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Jan 1, 2010
1. Eject Button - I can't get either the eject button (near F12 key), or the touch eject button (that lights up) to eject any CD's. I have to go into My Computer, and right click ...and then eject it that way. Anyone know of a way to get the eject buttons to work? Should be able to use one of the eject buttons.
Note: I did try the holding the power button if for 30 seconds, and then rebooted. This didn't work for me.
2. Brightness - what FN + ? key adjusts the brightness of the screen? When the AC cord is plugged in, it's bright. When I disconnect it, it dims. I'd like to adjust the brightness to where the screen is the same brightness when it's on either AC or Battery.
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Dec 28, 2012
I recently updated my OS to Windows 8 but the Eject key on the keyboard doesn't work. I thought the problem would be solved by installing QuickSet but still the same. All other media keys (change display, wifi, battery, brightness, mute, volume etc) are working perfectly except the eject button.
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Mar 26, 2013
It is an automatic drive. My computer says the bluray drive is working right. Tried right clicking and ejecting and hitting the eject button. It is an automatic slot drive. Tried windows software to find problem and it couldn't work either. It worked just 10 mins before it happened. It is a windows 8 pro OS. HL-DT-ST DVDRWBD CA10N is the drive windows calls it.
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Dec 10, 2009
I've had my Studio 1555 for awhile now, and all is has been pretty fine. However, I just noticed that my eject button for the disc drive has stopped working. I rarely use it, but I have used it before.
I upgraded my bios today from A06 to A08 and went to install my new bluetooth mouse, and the eject button just does not respond at all. I can eject the disc from my computer > right clicking the drive and selecting "eject" so it's definitely the button.
I'm not sure if this is related to the bios upgrade or something else.. Computer spec's are in my signature and I'm running Windows 7 Professional, clean install.
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Aug 3, 2008
The touch sensitive eject button on my new Studio 15 laptop appears to be stuck on. When I reboot the laptop, the media control lights flash back and forth as normal. However, the CD drive immediately ejects and the eject button light stays permanently on. This all happens the second the laptop comes on - long before it boots into Vista. This makes me suspect a hardware rather than software issue.
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None of the other touch sensitive media controls work.
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I've tried cleaning the button, checking for dirt under and on the button and rebooting the laptop. I also rested it overnight.
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I only got the laptop on Friday.
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Jan 27, 2013
Our Studio 1749 will retain a solid connection when the power adapter is plugged into the power board along the side of my laptop. I am unsure if the pins residing in the power board are pushed toward each other so as to not retain connection when the adpater in plugged into the laptop.
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