Dell :: Studio 1745 Eject Button Not Working
Jan 1, 2010
1. Eject Button - I can't get either the eject button (near F12 key), or the touch eject button (that lights up) to eject any CD's. I have to go into My Computer, and right click ...and then eject it that way. Anyone know of a way to get the eject buttons to work? Should be able to use one of the eject buttons.
Note: I did try the holding the power button if for 30 seconds, and then rebooted. This didn't work for me.
2. Brightness - what FN + ? key adjusts the brightness of the screen? When the AC cord is plugged in, it's bright. When I disconnect it, it dims. I'd like to adjust the brightness to where the screen is the same brightness when it's on either AC or Battery.
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Dec 10, 2009
I've had my Studio 1555 for awhile now, and all is has been pretty fine. However, I just noticed that my eject button for the disc drive has stopped working. I rarely use it, but I have used it before.
I upgraded my bios today from A06 to A08 and went to install my new bluetooth mouse, and the eject button just does not respond at all. I can eject the disc from my computer > right clicking the drive and selecting "eject" so it's definitely the button.
I'm not sure if this is related to the bios upgrade or something else.. Computer spec's are in my signature and I'm running Windows 7 Professional, clean install.
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Jan 12, 2009
I received my Dell Studio 1737 only a few hours ago and the immediate problem I've found is that Fn+F10 and the eject soft touch button don't eject a CD whilst in Vista. They work fine in the BIOS or Diagnostics Utility but don't work when the machine boots up into Vista.Â
BIOS is showing as A04 and the latest available on the Dell Drivers website is A02
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Jun 23, 2009
I recently purchased the studio xps 16 and did a clean install.
Every one of the touch buttons works like the sound buttons, but for some reason the eject button will not respond, and i have to go to my computer to eject a disc every time.
What was also missing was that when i adjusted the volume level, no bar would come up on my screen showing me what level it was at. Although minor problems, I was wondering if it is possibly a driver that i haven't downloaded?
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Sep 13, 2013
I had to re-install Windows 7 64bit after forgetting the password and after I installed all of the drivers everything except for the EJECT BUTTON seems to be working. I thought it worked the fist few days after the install but maybe Windows updated something and now it doesn't work. I went to the driver section and tried reinstalling the 7W7T4 driver package and that didn't fix anything. When I tried to follow the Dell "proper order for installing the drivers" page the drivers it says to install first aren't available for my computer. It appears that there are lots of XPS 14z and 15z users that have had issues with the eject function. Fr the time being I'm having to right click on my D: drive and click eject to get the CD/DVD's out.Â
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Feb 27, 2013
I've been working with this laptop for over 4 years, and now i found out that this version brings the bluetooth feature..I've downloaded the driver from dell's page and tried to install it.. the problem is, the installation tells me to press the bluetooth button to enable the bluetooth and install the driver, it gives me advices by pressing "FN + F2" i do it,, but nothing happens, i press it without FN and still nothing happens.. why do i get this problem? I've installed all the needed programs successfully but this is the only one that does nothing.. what i have to do?... i want to use the bluetooth
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Apr 1, 2009
i got a studio15 laptop on 25th of feb. after 4-5 days it start giving me the eject button problem on start up. the button remains on for 2-4 minutes and the touch panel:confused does not work. i contacted dell for the problem, they recommend me to update BIOS, but does not work.
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Apr 15, 2009
Recently (as in, the past couple of months), my touch-sensitive media panel has been having some issues above and beyond the common complaints of the sticking eject button. Don't get me wrong, it still does that, but it adds something new to the mix:
More often than not, the eject button does not function at all, even after it unsticks itself.
Once I boot up, it sticks like normal until I boot into Windows, then attempts to eject about 10 times, and then stops. However, most of the time, it will no longer eject when pressed after this. Touching the button will cause it to illuminate like usual, but the DVD drive does not respond, regardless of whether there's a disk in the drive or not.
Sometimes, it works just fine for hours on end, ejecting every time I press the button. Sometimes it starts out working, but I'll come back to it half an hour later and it will no longer function.
Also worth noting is that when the capacitive eject button does not function, neither does the Fn+F10 keyboard shortcut.
I don't believe it's an issue with the DVD drive itself, as I can still eject via software while this happens, by going to My Computer, right clicking the drive and selecting "Eject" (although this occasionally causes an instant Blue Screen of Death).
However, I don't believe it's a touch panel issue either, because I've had the entire panel and ribbon cable replaced by Dell, and there was no difference. Also, all the other buttons (volume, playback controls) work perfectly when the eject is not sticking.
I also doubt it's a keyboard issue, because this started happening with my old keyboard, which I later replaced with my current backlit keyboard, but the Fn+F10 shortcut still does not work when the eject button does not work.
With all this, it left me to believe that the only thing it could be is software, so I completely reformatted the hard drive, left no partitions intact, not even the Dell Recovery partition, and re-installed Windows Vista 64-bit from scratch, but as luck would have it, it was doing exactly the same thing within 30 minutes of loading Windows for the first time.
I am really out of ideas here. I just can't think of anything else that could possibly be causing this, unless it's an issue with the DVD drive itself, which as I said earlier, is unlikely because ejecting via software works. Also, Dell refuses to replace the DVD drive anyway after I sent them basically this exact same message, because they "do not believe that there is a problem with the DVD drive".
Any ideas on why this might be happening? If it were just the regular sticky eject button, I would not be bothered as long as it worked as normal once it stopped sticking, but this is not the case.
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Aug 6, 2010
I bought a Dell inspiron 1545 just about an year ago.It was working smoothly till now.A few days back I installed windows 7 and the eject button on the keyboard started having problems.At times it wont work , a reboot might solve it , but the problem keeps on show up again..The eject button on the tray is working perfectly !
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Aug 3, 2008
The touch sensitive eject button on my new Studio 15 laptop appears to be stuck on. When I reboot the laptop, the media control lights flash back and forth as normal. However, the CD drive immediately ejects and the eject button light stays permanently on. This all happens the second the laptop comes on - long before it boots into Vista. This makes me suspect a hardware rather than software issue.
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None of the other touch sensitive media controls work.
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I've tried cleaning the button, checking for dirt under and on the button and rebooting the laptop. I also rested it overnight.
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I only got the laptop on Friday.
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Jan 10, 2010
Does anyone have the same experience ..
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Dec 7, 2009
Hi I am new to this Forum and new to laptops I have just purchased this machine, DELL STUDIO XPS M1640 Core 2 Duo 2.93GHz ,500GB,
4GB I got it new on ebay. It arrived today and everything is fine except it won't eject CD's using the highlighted touch button.
I have to go into computer and eject from there.
The machine is running Vista Ultimate. I have contacted Dell and I have to transfer the machine to my name and extend the warranty before they can help. I thought I would ask here first
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Feb 10, 2010
I just bought new laptop Studio 1555 and eject key never works, now if i need to eject the CD i have to goto my computer right click on CD drive and eject,Â
i try to connect dell support but no luck, why this eject key not working ? is that a hardware issue or something to do with window 7 ?
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Dec 28, 2012
I recently updated my OS to Windows 8 but the Eject key on the keyboard doesn't work. I thought the problem would be solved by installing QuickSet but still the same. All other media keys (change display, wifi, battery, brightness, mute, volume etc) are working perfectly except the eject button.
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Aug 3, 2011
I just bought a Dell XPS 15z and the CD eject button doesn't work. (I pressed function key+eject key on the keyboard as instructed in the manual.)
Tried to update my keyboard drivers from the cd provided but there isn't any keyboard drivers in the cd... CD can be ejected by right clicking on the dvd drive and choose "eject".
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Sep 19, 2009
My dvd drive has been ejecting cds randomly without me touching anything. It could take 2 to 3 days and all of a sudden cd pops out! Worse, the eject button keeps glowing for over 1 hour after the eject.
I am running on vista home. Dell changed the dvd drive, reformatted the HD , updated the driver, nothing worked.
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Dec 25, 2009
Right around black friday I ordered a Dell studio with the following specs listed below. It was $1778 with $649 off making an OTD price of $1212 shipped.
I see the I7 is out & I dont believe that was an option for the laptop either. There was also the 20% bing cashback deal which removes another 220 from the price (I dont quite get the math myself but hey).
I am looking at a Studio I7 with the same price but a 3rd year warranty vs my 2nd .....
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Jan 31, 2015
I have a dell Studio 1558 laptop. I'm extremely careful not to have liquids anywhere near my keyboard. Â However I was drinking tea and felt I was far enough back that liquids should not even reach the laptop. I was probably about a foot back. Well one of my cats nudged my arm and hit it with enough force that a few drops hit the touch pad. Â I cleaned it up. Â This morning I turn my laptop on and now my left touch pad button does not work. I figured that I probably needed to clean it. So I pried the button off gently. Â And used a little rubbing alcohol on a q-tip and cleaned it off. When I pried it up it didn't look really dirty at all. There was no residue on the inside that I could see. Â I put the button back on, and it still doesn't work. Â So now I'm wondering if enough got inside to actually cause damage or if it's just coincidental that the button stopped working at the same time? Â I used it all the time for copying stuff and scrolling. I can use all the other buttons and scroll without using it.
Should the cleaning underneath have cured it if it was the liquid? If the liquid got past the underneath of the key itself then it should have affected the whole key pad not just one key, right?
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Jan 11, 2010
On the new Dell studio 1745, fan goes on and off like an hair dryer:
Symptop:
The fan is completely stopped and kicks on like an hair dryer for about 10s.
This happens from 1 time every 2 minutes to 3 times per minute and occurs whith an idle processor (< 10%). This is very unusual and disturbing.
On a regular laptop, as I usually see, the fan should spin all the time silently at low speed according to low processor activity and should speed up by steps, according to the processor heavy load.
Some other users on French and German forums also noticed this issue.
Dell changed my motherboard as well as the fan but it didn't solve the problem. I guess it is due to a bad bios...?
- Did you also noticed this problem on your Dell studio laptop?
- How does it work with yours?
- any information?
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Apr 12, 2010
THis is an open box deal. Im unsure if I should keep it. Works great.
Here are the details...........................
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Jan 15, 2010
I just bought a new Studio 1745 and I was wondering where I can find a remote for it...
Dell wasn't very helpful regarding the issue. I can't even see an infrared eye anywhere but there's gone to be one, right? Anyway, any advice would be appreciated...
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Feb 5, 2010
These drivers are intended for the Studio 1745. The intended use is for a fresh installation of XP_Pro_SP3 32bit. All files are Zipped, and safe. (But always scan any files you download with a good Virus Scan program such as BitDefender, Kaspersky, and Norton)
The links should allow you to just download them without any aggravation. If you notice anything wrong with links or files, please let me know. I don't mind correcting mistakes. After all, that's when you learn.
These files and links could be updated, and replaced accordingly to updates I come across. When reinstalling XP, I recommend installing the below drivers & software in the order of the listing....
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Nov 5, 2009
My old notebook keyboard died, and despite my apprehensions about buy a notebook with a glossy screen, I recently purchased the most recent upgrade of the Dell Studio - a 1745 (according to the number on the bottom of the laptop) from Best Buy for about $800.
While I was worried about the glossy part, it turns out there's another, much larger problem - I intended to use it to edit photos (I'm not professional, just like to play around with them sometimes) and I've found the colors, despite being a "truelife" display (I got the "900p" one, 1600x900) to be kind of crappy when it comes to viewing skin tones. They're just sort of...flattened. My pictures that look good on my regular lcd (21.3" Samsung SyncMaster 213t) and my hd tv look weird and unnatural on my studio laptop. The pictures that look borderline-ok on my other monitors look terrible on my laptop because the skin tones are all messed up.
And I don't mean that like "I'm super picky about skin tones", I mean more like "anyone looking at the picture on the laptop lcd would notice it looks noticeably weird".
Naturally, there are a picture or 2 that actually looks better on the laptop screen - in one of them, there's a yellowish cast in the background when viewed on the camera lcd and my tv (it's also a common issue with pictures taken with my camera), but it's not there on the laptop screen. Unfortunately, since I need to be able to adjust the white balance on my laptop to look good on your average monitor, this is kind of a problem for me.
I really hate to wait a month for a new computer, but I was thinking that maybe the "17.3” Full HD (1080p) B+RG LED Display with TrueLife™ and Camera" would be better with colors? Or is there something wrong with my particular screen? The Studio with the same specs costs $1,139 online (as opposed to the $780 I paid at Best Buy) so it's a lot more money, but I could probably do it. I considered ordering a refurbished Precision m6400, but some of the reviews of the screen seemed kind of down (especially for such an expensive computer), plus it sounded like it's pretty huge to lug around.
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Feb 4, 2013
I have a Studio 1745 which refuses to boot up.The Laptop initialises and begins the BIOS Post processes and gets to about 66% through the BIOS load status bar and freezes.  I am unable to get into BIOS setup or Diagnostics either.  I have checked all connections and removed and refit the CMOS battery - no change to the problem.
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Apr 2, 2013
I have a Dell Studio 1745 and there is an issue with the magnetic switch. The issue seems to be that the switch itself can't seem to make its mind up whether it has been activated or not. On boot the screen flickers on and off slowly, placing a magnet near the track pad (where the switch is located) increases the rate of the flickering, however it does not solve the problem. Looking inside the laptop the switch seems to be a soldered chip, is there any way to solve this completely? I've connected it to an external monitor, however the picture will only stay on the screen with the magnet in place, removing the magnet causes the picture to come away from the monitor and back to flickering on the laptop.
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Mar 7, 2010
http://en.community.dell.com/forums/t/19315633.aspx
http://en.community.dell.com/forums/t/19313005.aspx
studio 17 fan problems
2nd description:
http://en.community.dell.com/forums/t/19321860.aspx
I've tried to collect all the info I can. Please add as you seem fit.
Recently returned a dell 1745 due to bad fan control. While idling the fan would rew up to max each 3-5 minutes easily detectable by speedfan (see the last link). The core temperatures would slowly ("") increase to around 38 degrees when the fan starts at horrendous pace for ~10-15 seconds and cool the cores to sub-30 degrees and the whole show starts again. This is a showstopper and noone should really by these products.
It is as though the cpu fan only has two paces. Silent and Noisy. There shoudl of course be some kind of gradient in the fan speeds at different temepratures but his has not been implemented though very easy for BIOS coders to do so. The fan vigorously tries to cool the cpu to 30 degrees each time it hits ~40 degress - we're talking intel cpus that could easily go to 60-70 degrees without fuzz.
While idling any laptop should keep a constant temperature - the current lineup of inspirons and studios (at least 1564, 1745, 1747 an 1749) cannot achieve this and unleashes fan hell very often.
Untill fixed (which dell seems very reluctant to) don't buy dell. It's simply not worth it.
This have nothing to do with throtteling. And don't even get me started on doing something "cpu intensive" like browing.
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Apr 20, 2010
I just bought a Studio 1749 with a Dutch US international keyboard. The US backlit keyboard is the only backlit one and not an option here.
The only difference is the missing € symbol at key number 5, for which I don't care so much.
Now I'm trying to find the US backlit keyboard at eBay or Amazon without success. Is there a way to find one aftermarket and get it shipped to Europe?
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Jan 24, 2015
That's was Dell's Diagnostic's (F12) tells me about my Studio 1745 - and no other errors are found. I'm assuming it's has a fried hard drive but how can I be sure before I buy a placement hard drive and install it?
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Oct 29, 2013
my brand new XPS 2720 has this problem! My company bought 5 or 6 XPS 2720 for the senior management staff, I noticed that problem too, you touch the eject light at the right bottom corner on monitor, nothing happened; you use the button on keyboard nothing happened?
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Mar 12, 2009
I've had a Dell Studio 1535 for a couple months now and have had no problems with it at all. In the past couple weeks I've been backing up my dvd's and have done them all so far succesfully until now.
I put a blank dvd disc into the slot loading drive and it sucked it in just like it does every time. When I click start to begin burning I get a message from the program that there is no disc in the drive.
I go into my computer and right click on the e: drive and select "explore" and it says "please insert a disc into the drive". So for some reason the blank dvd disc isn't being read and the computer doesn't acknowledge that there is a disc in the drive. I've tried many methods to eject the disc but all have failed........................................
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