i got a studio15 laptop on 25th of feb. after 4-5 days it start giving me the eject button problem on start up. the button remains on for 2-4 minutes and the touch panel:confused does not work. i contacted dell for the problem, they recommend me to update BIOS, but does not work.
View 10 RepliesI received my Dell Studio 1737 only a few hours ago and the immediate problem I've found is that Fn+F10 and the eject soft touch button don't eject a CD whilst in Vista. They work fine in the BIOS or Diagnostics Utility but don't work when the machine boots up into Vista.
BIOS is showing as A04 and the latest available on the Dell Drivers website is A02
Recently (as in, the past couple of months), my touch-sensitive media panel has been having some issues above and beyond the common complaints of the sticking eject button. Don't get me wrong, it still does that, but it adds something new to the mix:
More often than not, the eject button does not function at all, even after it unsticks itself.
Once I boot up, it sticks like normal until I boot into Windows, then attempts to eject about 10 times, and then stops. However, most of the time, it will no longer eject when pressed after this. Touching the button will cause it to illuminate like usual, but the DVD drive does not respond, regardless of whether there's a disk in the drive or not.
Sometimes, it works just fine for hours on end, ejecting every time I press the button. Sometimes it starts out working, but I'll come back to it half an hour later and it will no longer function.
Also worth noting is that when the capacitive eject button does not function, neither does the Fn+F10 keyboard shortcut.
I don't believe it's an issue with the DVD drive itself, as I can still eject via software while this happens, by going to My Computer, right clicking the drive and selecting "Eject" (although this occasionally causes an instant Blue Screen of Death).
However, I don't believe it's a touch panel issue either, because I've had the entire panel and ribbon cable replaced by Dell, and there was no difference. Also, all the other buttons (volume, playback controls) work perfectly when the eject is not sticking.
I also doubt it's a keyboard issue, because this started happening with my old keyboard, which I later replaced with my current backlit keyboard, but the Fn+F10 shortcut still does not work when the eject button does not work.
With all this, it left me to believe that the only thing it could be is software, so I completely reformatted the hard drive, left no partitions intact, not even the Dell Recovery partition, and re-installed Windows Vista 64-bit from scratch, but as luck would have it, it was doing exactly the same thing within 30 minutes of loading Windows for the first time.
I am really out of ideas here. I just can't think of anything else that could possibly be causing this, unless it's an issue with the DVD drive itself, which as I said earlier, is unlikely because ejecting via software works. Also, Dell refuses to replace the DVD drive anyway after I sent them basically this exact same message, because they "do not believe that there is a problem with the DVD drive".
Any ideas on why this might be happening? If it were just the regular sticky eject button, I would not be bothered as long as it worked as normal once it stopped sticking, but this is not the case.
1. Eject Button - I can't get either the eject button (near F12 key), or the touch eject button (that lights up) to eject any CD's. I have to go into My Computer, and right click ...and then eject it that way. Anyone know of a way to get the eject buttons to work? Should be able to use one of the eject buttons.
Note: I did try the holding the power button if for 30 seconds, and then rebooted. This didn't work for me.
2. Brightness - what FN + ? key adjusts the brightness of the screen? When the AC cord is plugged in, it's bright. When I disconnect it, it dims. I'd like to adjust the brightness to where the screen is the same brightness when it's on either AC or Battery.
I've had my Studio 1555 for awhile now, and all is has been pretty fine. However, I just noticed that my eject button for the disc drive has stopped working. I rarely use it, but I have used it before.
I upgraded my bios today from A06 to A08 and went to install my new bluetooth mouse, and the eject button just does not respond at all. I can eject the disc from my computer > right clicking the drive and selecting "eject" so it's definitely the button.
I'm not sure if this is related to the bios upgrade or something else.. Computer spec's are in my signature and I'm running Windows 7 Professional, clean install.
The touch sensitive eject button on my new Studio 15 laptop appears to be stuck on. When I reboot the laptop, the media control lights flash back and forth as normal. However, the CD drive immediately ejects and the eject button light stays permanently on. This all happens the second the laptop comes on - long before it boots into Vista. This makes me suspect a hardware rather than software issue.
None of the other touch sensitive media controls work.
I've tried cleaning the button, checking for dirt under and on the button and rebooting the laptop. I also rested it overnight.
I only got the laptop on Friday.
I recently purchased the studio xps 16 and did a clean install.
Every one of the touch buttons works like the sound buttons, but for some reason the eject button will not respond, and i have to go to my computer to eject a disc every time.
What was also missing was that when i adjusted the volume level, no bar would come up on my screen showing me what level it was at. Although minor problems, I was wondering if it is possibly a driver that i haven't downloaded?
I just bought a Dell XPS 15z and the CD eject button doesn't work. (I pressed function key+eject key on the keyboard as instructed in the manual.)
Tried to update my keyboard drivers from the cd provided but there isn't any keyboard drivers in the cd... CD can be ejected by right clicking on the dvd drive and choose "eject".
I had to re-install Windows 7 64bit after forgetting the password and after I installed all of the drivers everything except for the EJECT BUTTON seems to be working. I thought it worked the fist few days after the install but maybe Windows updated something and now it doesn't work. I went to the driver section and tried reinstalling the 7W7T4 driver package and that didn't fix anything. When I tried to follow the Dell "proper order for installing the drivers" page the drivers it says to install first aren't available for my computer. It appears that there are lots of XPS 14z and 15z users that have had issues with the eject function. Fr the time being I'm having to right click on my D: drive and click eject to get the CD/DVD's out.
View 11 Replies View RelatedMy dvd drive has been ejecting cds randomly without me touching anything. It could take 2 to 3 days and all of a sudden cd pops out! Worse, the eject button keeps glowing for over 1 hour after the eject.
I am running on vista home. Dell changed the dvd drive, reformatted the HD , updated the driver, nothing worked.
I bought a Dell inspiron 1545 just about an year ago.It was working smoothly till now.A few days back I installed windows 7 and the eject button on the keyboard started having problems.At times it wont work , a reboot might solve it , but the problem keeps on show up again..The eject button on the tray is working perfectly !
View 4 Replies View RelatedI've had a Dell Studio 1535 for a couple months now and have had no problems with it at all. In the past couple weeks I've been backing up my dvd's and have done them all so far succesfully until now.
I put a blank dvd disc into the slot loading drive and it sucked it in just like it does every time. When I click start to begin burning I get a message from the program that there is no disc in the drive.
I go into my computer and right click on the e: drive and select "explore" and it says "please insert a disc into the drive". So for some reason the blank dvd disc isn't being read and the computer doesn't acknowledge that there is a disc in the drive. I've tried many methods to eject the disc but all have failed........................................
Hi I am new to this Forum and new to laptops I have just purchased this machine, DELL STUDIO XPS M1640 Core 2 Duo 2.93GHz ,500GB,
4GB I got it new on ebay. It arrived today and everything is fine except it won't eject CD's using the highlighted touch button.
I have to go into computer and eject from there.
The machine is running Vista Ultimate. I have contacted Dell and I have to transfer the machine to my name and extend the warranty before they can help. I thought I would ask here first
I just bought new laptop Studio 1555 and eject key never works, now if i need to eject the CD i have to goto my computer right click on CD drive and eject,
i try to connect dell support but no luck, why this eject key not working ? is that a hardware issue or something to do with window 7 ?
The CD will play the songs etc... but it wont eject the disc. Tried soft key on the "UBL + srs Premium Sound panel" above Key Pad, plus tried using software bottons ie... In "Media Centre", Right clic in Explorer+eject...etc...
Sounds like it tries to Eject but can't..... Don't want to dismantle the hole laptop to get at the CD/DVD Drive.
I recently updated my OS to Windows 8 but the Eject key on the keyboard doesn't work. I thought the problem would be solved by installing QuickSet but still the same. All other media keys (change display, wifi, battery, brightness, mute, volume etc) are working perfectly except the eject button.
View 14 Replies View RelatedIt is an automatic drive. My computer says the bluray drive is working right. Tried right clicking and ejecting and hitting the eject button. It is an automatic slot drive. Tried windows software to find problem and it couldn't work either. It worked just 10 mins before it happened. It is a windows 8 pro OS. HL-DT-ST DVDRWBD CA10N is the drive windows calls it.
View 2 Replies View RelatedI've been patient, I've been calling Dell, but my problems with the laptop are still there. I was wondering if there's chance to have a 1535 or 1537 w/o any troubles.
I'll list mine:
- Heatsink/fan replaced
- Motherboard
- Touch panel
- Palm Rest
- DVD drive
Is there a way to "re-cushion" or do something to make the "press" of the button more with a nice, comfortable, normal distance press versus a small dull short distance press.
Basically my left touchpad button has worn down and isn't as "springy" as my right touchpad button which acts like new due to relatively less use.
If I told suppot at dell that the button was like this do you think they would repair it and if so how would they do it?
Do they have to remove the whole plate around the keyboard or something? Because that looks really set in.
At least in Windows XP it doesnt.
It works in the BIOS for example.
Any ideas?
I know this has been covered a billion times but a lot of the posts I am reading are ancient.
What is the best / latest method of remapping the Dell Media Direct button on my Dell Studio 17 (touch button).
I would like it to open something else.... e.g. itunes...
Could I assign the button to perform a task? e.g. defrag C drive or am I being a little too adventurous?
I'm new here, so I apologize if I'm not doing this right or if this has been addressed.
I recieved a new Studio 1535 for Christmas. It was purchased on Thanksgiving Day so its past the 21 days. Everything was working great, but all of a sudden, randomly the eject button started lighting up and trying to eject a cd.
This did it for a little while, my sister has a MAC and says her's does the same thing. It was my first time with a slot loading cd drive..so I took her word for it.
Then it kept happening. Next, the volume button would light up..raise the volume up all the way on the screen and stay there. I would manually try to lower it, and it wouldn't let me
Like you from the first day I had my hands on my Dell Studio 1535 I have the problem with sensitive buttons, eject the cd light stays lit,
the light stays lit lower volume and not permitted me to walk up or down the volume or when the team suspended him again and I fastened to light one of those lights, etc etc.
I changed the panel of sensitive buttons 2 times, thinking the problem was that but never fix the problem .....
My studio xps 16 screen appear to be blank and refuses to start up when i powered the machine. I waited and it does nothing, other than maintaining the light on the keyboard and touch sensitive area at the top of the keyboard....
View 1 Replies View RelatedI have a dell Studio 1558 laptop. I'm extremely careful not to have liquids anywhere near my keyboard. However I was drinking tea and felt I was far enough back that liquids should not even reach the laptop. I was probably about a foot back. Well one of my cats nudged my arm and hit it with enough force that a few drops hit the touch pad. I cleaned it up. This morning I turn my laptop on and now my left touch pad button does not work. I figured that I probably needed to clean it. So I pried the button off gently. And used a little rubbing alcohol on a q-tip and cleaned it off. When I pried it up it didn't look really dirty at all. There was no residue on the inside that I could see. I put the button back on, and it still doesn't work. So now I'm wondering if enough got inside to actually cause damage or if it's just coincidental that the button stopped working at the same time? I used it all the time for copying stuff and scrolling. I can use all the other buttons and scroll without using it.
Should the cleaning underneath have cured it if it was the liquid? If the liquid got past the underneath of the key itself then it should have affected the whole key pad not just one key, right?
I've been working with this laptop for over 4 years, and now i found out that this version brings the bluetooth feature..I've downloaded the driver from dell's page and tried to install it.. the problem is, the installation tells me to press the bluetooth button to enable the bluetooth and install the driver, it gives me advices by pressing "FN + F2" i do it,, but nothing happens, i press it without FN and still nothing happens.. why do i get this problem? I've installed all the needed programs successfully but this is the only one that does nothing.. what i have to do?... i want to use the bluetooth
View 3 Replies View RelatedLaptop was working fine up until yesterday. Then this happened...
1. Pressed the power button to turn on the laptop
2.the fans run and the computer makes its usual whirring noises as it would normally do whilst booting up.
3.the screen however remains completely inactive. As if the laptop is off.
4. I turned it off and on again several times. Once it came on and worked as normal, I could access all files and backup everything.
5. This morning I turned it back on and it has done the same thing. Makes the sounds as normal but screen is inactive.
I have turned off and on again and connected an HDMI cable to an external screen but there is no signal.
Ok after 3 days of using the 1340 I just realized the button on the top panel that you can use to increase/decrease volume stopped working. I had updated the latest drivers from Dell site but not sure if that is the reason.
Also non of the other buttons that are for DVD work either. And I know they were working when I got the laptop and only thing I have done is update with latest drivers.
I have a Dell Studio 1558 laptop which is currently four years old and out of warranty.
Currently, with or without the battery with AC adapter connected when I press the power button, the power light does not light up but the battery status light keeps on blinking until the power button is pressed. I don't see any boot up screen or hear any sound of CPU fan running in the mean time. Basically, it does not start at all.
I recently got new dell authorized battery as a replacement for laptop fearing that could be source of problem. However, the new battery does no good. I checked the battery health and status and its fine.
Before this issue the laptop would start and immediately on boot screen it would shut down. So, I got it fixed from a repair service center who cleaned up the clogged cpu fan. It worked fine for two days and then the issue resurfaced.
Now, it does not start at all. I even checked with another adapter and also changed the CMOS battery (as date and time kept changing on every boot) but the issue still remains.
Also tried removing and reconnecting the RAMs one after another and then trying to boot. Also tried draining the static charge if any after removing the battery and adapter and then holding the power button for 50 seconds. Reconnecting with ac adapter with or without battery then also does not start the system.
after upgraded to Window7, i touch on the "eject" button. My dvd cannot be eject, help me....
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