Dell Studio 1747 :: Laptop Won't Eject Blu-ray Movie
Mar 26, 2013
It is an automatic drive. My computer says the bluray drive is working right. Tried right clicking and ejecting and hitting the eject button. It is an automatic slot drive. Tried windows software to find problem and it couldn't work either. It worked just 10 mins before it happened. It is a windows 8 pro OS. HL-DT-ST DVDRWBD CA10N is the drive windows calls it.
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Jan 12, 2009
I received my Dell Studio 1737 only a few hours ago and the immediate problem I've found is that Fn+F10 and the eject soft touch button don't eject a CD whilst in Vista. They work fine in the BIOS or Diagnostics Utility but don't work when the machine boots up into Vista.Â
BIOS is showing as A04 and the latest available on the Dell Drivers website is A02
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Mar 14, 2009
way to import a .AVI file into the iTunes movie Library. I tried to drag and drop it, copy and paste, and it didn't work. Would there be an easier way to make an .AVI file into a .m4v, and then import it that way?
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Dec 3, 2009
Does anyone have any idea why? Is this something affecting Dell globally or is it just UK/Europe in a mess?
I guess I could survive with just wireless G, but it seems ridiculous to be limited to that these days;
I guess I could also just order it and pick up an intel/dell Wireless N card for ~£25 and install it myself,
but again the question arises, why is it necessary? I assume some of you do have an 802.11n card of some description in your 1645/1747's have you seen any problems with it? .....
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Feb 26, 2013
I have a Inspiron 1525. Recently I have tried to watch movies. Soon after the movies start my laptop shutdown. There was a time I could watch movies but not now. It continually shuts down within a few minutes.
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Dec 27, 2014
Inspiron 17R N7110 has no power, I was watching movie and the laptop just froze, after waiting a few minutes I performed a hard power reset, machine was restarting, abruptly shut off and has been dead since.
Tried the power reset by removing the battery and holding the power button for the static discharge ... and so on. No luck. Machine has no lights on front, it is completely dead, battery was 100% charged. Tried two charger cables, Â both have green lights till I plug them into the machine then green lamps die.
I think it would be the DC power connector or the motherboard... or something else that I have not thought of yet.
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Nov 6, 2009
I'm university student and ntb is meant to be carried almost daily (16" is ok for me), it's mainly for multimedia oriented jobs, some programming in C and Mathematica, some photoshop or even premiere (occasionaly), A LOT of movie watching. I also want it to be futureproof and well-built.
Dell XPS 1645 meets most of my criteria, but there are few things I'm unsure about...
1) after reading a couple of reviews and many posts on this forum I'm really doubtful if RGB-LED is worth the extra money. I'm not doing colour sensitive job (however I do sometimes edit RAW images in PS), but i want things on the display to look natural, especially in FullHD movies... (and I'm occasional gamer too)
Those who had honor to work with RGB-LED: would you pay for it in my position???
And just to make sure I haven't overlooked something: biggest DISadvantages of RGB-LED are supposed to be: inaccurate colors, bigger power consumption and some heat produced;
while advantages should be: 0,4" gain in size, wider gamut and (maybe) better brightness...
Do you know any more to be added?
2) I'm also considering usual Studio 17 with Core i7 720QM (almost the same config), because it should be cooler, it has numpad and place for additional hdd (I'd buy 80GB intel ssd 34nm for system while keeping stock 500GB for data, I think it's beatiful idea), but what I DISlike about studio 17 is: dimensions, weight, speakers and design (and maybe a bit worse overal built quality).
So which one do you think is better for me?
3) how does combined e-sata/usb work? Since I have a external e-sata drive I have to plug 2 cables at the moment: USB for power and e-sata... With this 2-in-1 port do I need only 1 special cable? Or is it meant to be either/or thing??? From the placement of combined e-sata/usb on the opposite side of ntb than other USBs I'd say that 1 cable should be enough,
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May 4, 2010
This is for the Dell USA site as of 5/6/2010....any other countries and/or times YMMV
There are some notable differences between the 1747 and 1749 being offered via the Dell Studio 17 selector
1749:
ATI 5650
i3-350M, i5-430M, i5-520M (No i5-540M or i7-620M. No Quad Core Options)
1066 memory (Makes sense since dual core i3,i5,i7's only support up to 1066 memory)
9-Cell battery as default option
1yr Warranty default
1080P "RGBLED" panel Description/Product Code = DH1080F / 320-8968
1747:
ATI 4650
i7-720QM, i7-820QM (No dual core options at all)
1333 memory support
9-Cell battery as default option
2-yr warranty default (No 1 yr option)
1080P "B+RG" panel Description/Product Code = CH1080F / 313-8043
Blue Ray RW drives are now an option for both @ $150.00
Intel 6200/6250 options are available for both
I'm definitely curious about the panel changes along with system board revisions to see if the 1749 supports Quad Core CPUs.
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Apr 4, 2010
I purchased a Studio 1747 from Dell online. On the left side, I have a tv tuner port.
I have tried hooking up an antenna but Windows Media Center does not detect a tv tuner on this laptop.
Is there something I'm doing wrong? or did dell not install the tuner? or is it a dummy port?
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May 25, 2010
After putting up with countless BSOD's and failed harddrives on the Inspiron 1720, they send me a refurbished Studio 1747. Bigger hard drive space, HD screen, and twice the ram are very enticing to keep this machine. But the Inspiron's GPU AND CPU processors are faster (compare Intel Core i7 720QM processor and ATI Mobility Radeon 4650 graphics to the dual 2.0GHz centrino duo nvidia geforce 8600m GT). And I also found it silly that they would include an HD screen but not a blue-ray disc reader. So since DELL told me over the warranty phone line that they would "match the specs of your [my] old computer," should I just keep this or run some benchmarks on some games and figure this out? I don't want to spend more time on this if I have to if it is common knowledge that I got a good ad deal.
edit: forgot to add that the studio runs windows 7 64bit and inspiron is running w7 32 bit
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Jan 3, 2010
2 years ago i ordered a Vostro 1700 that took ages to arrive because of i think back then screen supply problems.
Now we ordered a few new Studio 1747 with the Core i7 820 procs the order date was 1 December.. But now i got a mail that the delivery date is pushed back to 17 of February!! Wooot???
It seems that dell is many times just saying that you can order new systems but most of the time they can deliver one bit?
Its orderd from dell.nl, how are other orders doing in Europa? Are the 1747 with the Core i7 being delivered in the states?
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Dec 20, 2009
I've been getting this weird problem with the 'M' key on my keyboard.
It randomly doesn't acknowledge a keystroke. And it's completely intermittent. I'll just notice that an M is missing from my messages or from a URL.
Latest BIOS and Chipset upgrades are installed, that's what Dell Support told me to do. And then nothing.
I really don't want to send my laptop in, it's always such a hassle.
Any ideas? I know if I wait long enough I can just replace the keyboard off of Ebay if it's the hardware that's the problem.
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Dec 25, 2009
i got the Intel X25-M G2 80GB SSD for Christmas, and i'm looking for some help installing it. Mainly, does anyone know where i can get the hard drive caddy that is apparently needed to install a second drive (my 1747 has just one HDD)?
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Nov 30, 2009
This is for me not really acceptable, we are almost in the year 2010 and i find it weird that there are still b/g cards sold....
I definitely dont want only b/g but i do want n (most of us around me now have 50+ Internet connections and i hope the have next year 60/6 or even higher)
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Feb 14, 2010
Has anyone had their Studio 1747 with a 1080p screen crash while playing 1080p video full screen?
I tried playing a movie trailer full screen in 1080p on youtube and mine crashed.
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Nov 4, 2009
Configured with a dedicated 1G ATI Radeon HD4650 graphics card, will it run decently with something maybe like Crysis at an HD resolution of 1920x1080?
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Jan 25, 2013
I know the Studio 1747 has it's fair share of Bios problems that haven't been fixed yet (naughty Dell) but the one I'm having issues with right now is that my system wont boot at all from USB.
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Feb 19, 2013
i have a dell studio 1747 notebook. now i am facing a problem . while playing games (Hot pursuit, Â call of duty etc) after 5 to 10 minutes it Shuts Down but i can do normal works like browsing , office , or some simple softwares etc. then heat increases normally and Shuts Down after 3-4 hours. Â
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Jul 9, 2010
My computer is the dell 1747 Studio Laptop running Windows 7 Professional. It has the built-in Synaptics Touch Pad. When you drag your finger on the far right side of the pa, it auto scrolls through the document on the screen.
I use my Laptop almost exclusively with a remote desktop connection. I process large documents (some as many as 200 pages). If I accidentally drag my hand or finger up or down on the left side of the touch pad, it begins to scroll. Since it is a remote desktop connection, it will not stop scrolling until it reaches the end of the document either up or down. I have to sit and wait for it to finish scrolling before I can use the computer again.
I would like to know how to turn OFF auto scrolling on the touch pad. There is a "wheel" setting in the device setup menu but you can only turn it down to "1" not "zero".
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Apr 1, 2009
i got a studio15 laptop on 25th of feb. after 4-5 days it start giving me the eject button problem on start up. the button remains on for 2-4 minutes and the touch panel:confused does not work. i contacted dell for the problem, they recommend me to update BIOS, but does not work.
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Apr 20, 2010
I just bought a Studio 1749 with a Dutch US international keyboard. The US backlit keyboard is the only backlit one and not an option here.
The only difference is the missing € symbol at key number 5, for which I don't care so much.
Now I'm trying to find the US backlit keyboard at eBay or Amazon without success. Is there a way to find one aftermarket and get it shipped to Europe?
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Mar 12, 2009
I've had a Dell Studio 1535 for a couple months now and have had no problems with it at all. In the past couple weeks I've been backing up my dvd's and have done them all so far succesfully until now.
I put a blank dvd disc into the slot loading drive and it sucked it in just like it does every time. When I click start to begin burning I get a message from the program that there is no disc in the drive.
I go into my computer and right click on the e: drive and select "explore" and it says "please insert a disc into the drive". So for some reason the blank dvd disc isn't being read and the computer doesn't acknowledge that there is a disc in the drive. I've tried many methods to eject the disc but all have failed........................................
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Apr 15, 2009
Recently (as in, the past couple of months), my touch-sensitive media panel has been having some issues above and beyond the common complaints of the sticking eject button. Don't get me wrong, it still does that, but it adds something new to the mix:
More often than not, the eject button does not function at all, even after it unsticks itself.
Once I boot up, it sticks like normal until I boot into Windows, then attempts to eject about 10 times, and then stops. However, most of the time, it will no longer eject when pressed after this. Touching the button will cause it to illuminate like usual, but the DVD drive does not respond, regardless of whether there's a disk in the drive or not.
Sometimes, it works just fine for hours on end, ejecting every time I press the button. Sometimes it starts out working, but I'll come back to it half an hour later and it will no longer function.
Also worth noting is that when the capacitive eject button does not function, neither does the Fn+F10 keyboard shortcut.
I don't believe it's an issue with the DVD drive itself, as I can still eject via software while this happens, by going to My Computer, right clicking the drive and selecting "Eject" (although this occasionally causes an instant Blue Screen of Death).
However, I don't believe it's a touch panel issue either, because I've had the entire panel and ribbon cable replaced by Dell, and there was no difference. Also, all the other buttons (volume, playback controls) work perfectly when the eject is not sticking.
I also doubt it's a keyboard issue, because this started happening with my old keyboard, which I later replaced with my current backlit keyboard, but the Fn+F10 shortcut still does not work when the eject button does not work.
With all this, it left me to believe that the only thing it could be is software, so I completely reformatted the hard drive, left no partitions intact, not even the Dell Recovery partition, and re-installed Windows Vista 64-bit from scratch, but as luck would have it, it was doing exactly the same thing within 30 minutes of loading Windows for the first time.
I am really out of ideas here. I just can't think of anything else that could possibly be causing this, unless it's an issue with the DVD drive itself, which as I said earlier, is unlikely because ejecting via software works. Also, Dell refuses to replace the DVD drive anyway after I sent them basically this exact same message, because they "do not believe that there is a problem with the DVD drive".
Any ideas on why this might be happening? If it were just the regular sticky eject button, I would not be bothered as long as it worked as normal once it stopped sticking, but this is not the case.
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Dec 7, 2009
Hi I am new to this Forum and new to laptops I have just purchased this machine, DELL STUDIO XPS M1640 Core 2 Duo 2.93GHz ,500GB,
4GB I got it new on ebay. It arrived today and everything is fine except it won't eject CD's using the highlighted touch button.
I have to go into computer and eject from there.
The machine is running Vista Ultimate. I have contacted Dell and I have to transfer the machine to my name and extend the warranty before they can help. I thought I would ask here first
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Feb 10, 2010
I just bought new laptop Studio 1555 and eject key never works, now if i need to eject the CD i have to goto my computer right click on CD drive and eject,Â
i try to connect dell support but no luck, why this eject key not working ? is that a hardware issue or something to do with window 7 ?
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Feb 25, 2013
The CD will play the songs etc... but it wont eject the disc. Tried soft key on the "UBL + srs Premium Sound panel" above Key Pad, plus tried using software bottons ie... In "Media Centre", Right clic in Explorer+eject...etc...
Sounds like it tries to Eject but can't..... Don't want to dismantle the hole laptop to get at the CD/DVD Drive.
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Nov 30, 2012
my studio 1747 (not in warranty) (i7 win7),has stopped booting anymore it was working fine till last week ( occasionally my screen does flick in last coupon of month), So when I do turn my system on all upper volumn light flashes from left to right and then right to left and then system turn off itself, during that period screen show no display.
connecting external monitor (TV via hdmi) does work and system boots fine show display on external monitor but no display on system LCD. Something display flicks on external montor also, it happens when my laptop LCD tries to display something (i.e. sometime laptop LCD flicks and sometime it display for few seconds and then go back to Black screen). Also when connect external monitor my mouse pad stops work and sometime works when I connect usb mouse, but when LCD screen start display something, mouse pad also starts work.I tried all stuff, whatever I could find on internet as below Â
1) Taking battery off and press power button for 1 min. Â
2) Hold 'D' key and then press power button LCD sometime show some color and then goes back to black. Â
3) Removed battery and CMOS battery to total drain of charges. Â
4) Removed keyboard panel and checked LCD display cable and make sure its not loose.
To me it seems like motherboard, graphic card are fine as system is working on external monitor, LCD screen also looks fine as sometime is display and not greying out (its either Black-out or display). As I have also checked cable is properly attached with motherboard, so it can't be loose connection. Don't understand why LCD works sometime.
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Jan 1, 2010
1. Eject Button - I can't get either the eject button (near F12 key), or the touch eject button (that lights up) to eject any CD's. I have to go into My Computer, and right click ...and then eject it that way. Anyone know of a way to get the eject buttons to work? Should be able to use one of the eject buttons.
Note: I did try the holding the power button if for 30 seconds, and then rebooted. This didn't work for me.
2. Brightness - what FN + ? key adjusts the brightness of the screen? When the AC cord is plugged in, it's bright. When I disconnect it, it dims. I'd like to adjust the brightness to where the screen is the same brightness when it's on either AC or Battery.
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Dec 28, 2012
I recently updated my OS to Windows 8 but the Eject key on the keyboard doesn't work. I thought the problem would be solved by installing QuickSet but still the same. All other media keys (change display, wifi, battery, brightness, mute, volume etc) are working perfectly except the eject button.
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Dec 10, 2009
I've had my Studio 1555 for awhile now, and all is has been pretty fine. However, I just noticed that my eject button for the disc drive has stopped working. I rarely use it, but I have used it before.
I upgraded my bios today from A06 to A08 and went to install my new bluetooth mouse, and the eject button just does not respond at all. I can eject the disc from my computer > right clicking the drive and selecting "eject" so it's definitely the button.
I'm not sure if this is related to the bios upgrade or something else.. Computer spec's are in my signature and I'm running Windows 7 Professional, clean install.
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