Dell :: Studio XPS Disk Eject Not Working?
Dec 7, 2009
Hi I am new to this Forum and new to laptops I have just purchased this machine, DELL STUDIO XPS M1640 Core 2 Duo 2.93GHz ,500GB,
4GB I got it new on ebay. It arrived today and everything is fine except it won't eject CD's using the highlighted touch button.
I have to go into computer and eject from there.
The machine is running Vista Ultimate. I have contacted Dell and I have to transfer the machine to my name and extend the warranty before they can help. I thought I would ask here first
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Oct 29, 2013
my brand new XPS 2720 has this problem! My company bought 5 or 6 XPS 2720 for the senior management staff, I noticed that problem too, you touch the eject light at the right bottom corner on monitor, nothing happened; you use the button on keyboard nothing happened?
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Feb 10, 2010
I just bought new laptop Studio 1555 and eject key never works, now if i need to eject the CD i have to goto my computer right click on CD drive and eject,Â
i try to connect dell support but no luck, why this eject key not working ? is that a hardware issue or something to do with window 7 ?
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Jan 12, 2009
I received my Dell Studio 1737 only a few hours ago and the immediate problem I've found is that Fn+F10 and the eject soft touch button don't eject a CD whilst in Vista. They work fine in the BIOS or Diagnostics Utility but don't work when the machine boots up into Vista.Â
BIOS is showing as A04 and the latest available on the Dell Drivers website is A02
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Jan 1, 2010
1. Eject Button - I can't get either the eject button (near F12 key), or the touch eject button (that lights up) to eject any CD's. I have to go into My Computer, and right click ...and then eject it that way. Anyone know of a way to get the eject buttons to work? Should be able to use one of the eject buttons.
Note: I did try the holding the power button if for 30 seconds, and then rebooted. This didn't work for me.
2. Brightness - what FN + ? key adjusts the brightness of the screen? When the AC cord is plugged in, it's bright. When I disconnect it, it dims. I'd like to adjust the brightness to where the screen is the same brightness when it's on either AC or Battery.
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Dec 28, 2012
I recently updated my OS to Windows 8 but the Eject key on the keyboard doesn't work. I thought the problem would be solved by installing QuickSet but still the same. All other media keys (change display, wifi, battery, brightness, mute, volume etc) are working perfectly except the eject button.
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Dec 10, 2009
I've had my Studio 1555 for awhile now, and all is has been pretty fine. However, I just noticed that my eject button for the disc drive has stopped working. I rarely use it, but I have used it before.
I upgraded my bios today from A06 to A08 and went to install my new bluetooth mouse, and the eject button just does not respond at all. I can eject the disc from my computer > right clicking the drive and selecting "eject" so it's definitely the button.
I'm not sure if this is related to the bios upgrade or something else.. Computer spec's are in my signature and I'm running Windows 7 Professional, clean install.
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May 15, 2013
Just installed my T430s with Win7 x64.
But I have a problem with ejecting my ultrabay harddisk using "Safely Remove Hardware and Eject media" icon.
I installed the lastest Intel Rapid storage driver (RST) ver. 12.8.10.1005 from Lenovo download.
Ultrabay harddisk not in the list using Lenovo RST driver!
 If I use the native Win7 driver (Standard AHCI 1.0 Serial ATA Controller) it works:
Works fine using native driver.
I assume the Intel RST driver might have some improvement to the native driver.....so I would frefer using that.
This is how it looks like in the Device Manager:
Intel RST driver:
Win7 x64 native driver:
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Jun 23, 2009
I recently purchased the studio xps 16 and did a clean install.
Every one of the touch buttons works like the sound buttons, but for some reason the eject button will not respond, and i have to go to my computer to eject a disc every time.
What was also missing was that when i adjusted the volume level, no bar would come up on my screen showing me what level it was at. Although minor problems, I was wondering if it is possibly a driver that i haven't downloaded?
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Sep 13, 2013
I had to re-install Windows 7 64bit after forgetting the password and after I installed all of the drivers everything except for the EJECT BUTTON seems to be working. I thought it worked the fist few days after the install but maybe Windows updated something and now it doesn't work. I went to the driver section and tried reinstalling the 7W7T4 driver package and that didn't fix anything. When I tried to follow the Dell "proper order for installing the drivers" page the drivers it says to install first aren't available for my computer. It appears that there are lots of XPS 14z and 15z users that have had issues with the eject function. Fr the time being I'm having to right click on my D: drive and click eject to get the CD/DVD's out.Â
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Apr 1, 2009
i got a studio15 laptop on 25th of feb. after 4-5 days it start giving me the eject button problem on start up. the button remains on for 2-4 minutes and the touch panel:confused does not work. i contacted dell for the problem, they recommend me to update BIOS, but does not work.
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Aug 6, 2010
I bought a Dell inspiron 1545 just about an year ago.It was working smoothly till now.A few days back I installed windows 7 and the eject button on the keyboard started having problems.At times it wont work , a reboot might solve it , but the problem keeps on show up again..The eject button on the tray is working perfectly !
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Mar 12, 2009
I've had a Dell Studio 1535 for a couple months now and have had no problems with it at all. In the past couple weeks I've been backing up my dvd's and have done them all so far succesfully until now.
I put a blank dvd disc into the slot loading drive and it sucked it in just like it does every time. When I click start to begin burning I get a message from the program that there is no disc in the drive.
I go into my computer and right click on the e: drive and select "explore" and it says "please insert a disc into the drive". So for some reason the blank dvd disc isn't being read and the computer doesn't acknowledge that there is a disc in the drive. I've tried many methods to eject the disc but all have failed........................................
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Apr 15, 2009
Recently (as in, the past couple of months), my touch-sensitive media panel has been having some issues above and beyond the common complaints of the sticking eject button. Don't get me wrong, it still does that, but it adds something new to the mix:
More often than not, the eject button does not function at all, even after it unsticks itself.
Once I boot up, it sticks like normal until I boot into Windows, then attempts to eject about 10 times, and then stops. However, most of the time, it will no longer eject when pressed after this. Touching the button will cause it to illuminate like usual, but the DVD drive does not respond, regardless of whether there's a disk in the drive or not.
Sometimes, it works just fine for hours on end, ejecting every time I press the button. Sometimes it starts out working, but I'll come back to it half an hour later and it will no longer function.
Also worth noting is that when the capacitive eject button does not function, neither does the Fn+F10 keyboard shortcut.
I don't believe it's an issue with the DVD drive itself, as I can still eject via software while this happens, by going to My Computer, right clicking the drive and selecting "Eject" (although this occasionally causes an instant Blue Screen of Death).
However, I don't believe it's a touch panel issue either, because I've had the entire panel and ribbon cable replaced by Dell, and there was no difference. Also, all the other buttons (volume, playback controls) work perfectly when the eject is not sticking.
I also doubt it's a keyboard issue, because this started happening with my old keyboard, which I later replaced with my current backlit keyboard, but the Fn+F10 shortcut still does not work when the eject button does not work.
With all this, it left me to believe that the only thing it could be is software, so I completely reformatted the hard drive, left no partitions intact, not even the Dell Recovery partition, and re-installed Windows Vista 64-bit from scratch, but as luck would have it, it was doing exactly the same thing within 30 minutes of loading Windows for the first time.
I am really out of ideas here. I just can't think of anything else that could possibly be causing this, unless it's an issue with the DVD drive itself, which as I said earlier, is unlikely because ejecting via software works. Also, Dell refuses to replace the DVD drive anyway after I sent them basically this exact same message, because they "do not believe that there is a problem with the DVD drive".
Any ideas on why this might be happening? If it were just the regular sticky eject button, I would not be bothered as long as it worked as normal once it stopped sticking, but this is not the case.
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Feb 25, 2013
The CD will play the songs etc... but it wont eject the disc. Tried soft key on the "UBL + srs Premium Sound panel" above Key Pad, plus tried using software bottons ie... In "Media Centre", Right clic in Explorer+eject...etc...
Sounds like it tries to Eject but can't..... Don't want to dismantle the hole laptop to get at the CD/DVD Drive.
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Mar 26, 2013
It is an automatic drive. My computer says the bluray drive is working right. Tried right clicking and ejecting and hitting the eject button. It is an automatic slot drive. Tried windows software to find problem and it couldn't work either. It worked just 10 mins before it happened. It is a windows 8 pro OS. HL-DT-ST DVDRWBD CA10N is the drive windows calls it.
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Aug 3, 2008
The touch sensitive eject button on my new Studio 15 laptop appears to be stuck on. When I reboot the laptop, the media control lights flash back and forth as normal. However, the CD drive immediately ejects and the eject button light stays permanently on. This all happens the second the laptop comes on - long before it boots into Vista. This makes me suspect a hardware rather than software issue.
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None of the other touch sensitive media controls work.
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I've tried cleaning the button, checking for dirt under and on the button and rebooting the laptop. I also rested it overnight.
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I only got the laptop on Friday.
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Jan 6, 2009
I've been patient, I've been calling Dell, but my problems with the laptop are still there. I was wondering if there's chance to have a 1535 or 1537 w/o any troubles.
I'll list mine:
- Heatsink/fan replaced
- Motherboard
- Touch panel
- Palm Rest
- DVD drive
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May 22, 2010
i have problem with my DELL STUDIO XPS 1640
T9400 2.53GHZ 6mb kesh
4GB RAM 1066
500GB hard disk 5400
i have problem with laptop sound....
if speaker level is 0-60 proc all is fine, but if speaker level is 70-100 proc, then hard disk begin work at max... sound and programs crash... then i put mute or slow down speaker level and hard disk again working calmly, not a max performance...
i not understand why hard disk working at max performance when speaker level more thant 70 proc...
it is really strange.
i tryed to instal another audio driver, not helped...
maybe to strong magnetic field from speeker? if speeker to strong?
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Mar 3, 2010
I just checked out Dells web site for the Studio 17 and on the menu you can select 1 500G drive or 2 320G drives.
Does the Studio 17 have slots for two drives ??
If not, does the second drive just come in an extra box ??
What manufacture drives does Dell use these days ?
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Sep 15, 2009
when i start my laptop i straight to media direct and it show me can't detect hard drive.
when i try to reformat, it can format it, but when i install windows. it say, some drive meet criteria can't finish installation. @@
after that i try delete my partition c:. when i recreate. it can't
after restart 1 times. and it can create partition. but it can't install windows also.
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May 19, 2010
I just got my new Z, burned the recovery disk, did a clean install of retail W7, and now wanted to go back to original factory setting. So I popped my recovery disk back in, selected "Restore Complete System", went through all the default options. Then I got "An error occurred while executing an application." at 17% into recovery, and the recovery stopped.
Did I screwed up on the recovery disk? My recovery disk is 7.90GB.
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Feb 15, 2009
My new Studio XPS 13 hard disk often emits a beeping noise when it is being accessed. Is this normal behaviour and can I turn it off?
I noticed the beeping from the first time I turned it on. The beeping only occurs once Vista is booted (i.e. not while booting up), and when performing tasks like copying files or running a virus scan.
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Jun 22, 2009
Description of problem.
I bought a new Dell Studio 15 - 1555 with 320 GB (7200rpm Performance Hard drive). It came preinstalled with Windows Vista Home Premium.
I see two drives as C & D. C drive shows 260GB free of 282GB and D drive (Recovery) shows 8.83GB free of 14.9 GB.
How can I create partitions of my own choice with the space left on the C Dirve?
I believe the existing partition that I have are Primary partitions and the new one are also getting created as Primary, so its not allowing me to create more partition of my choice.
Please help, how can I have atleast 5-6 partitions of 50GB each .....
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Jan 15, 2009
My Studio originally had a Toshiba, 5400 rpm 250 gb drive in it.
I bought a Western Digital 7200 rpm 360 gb drive to add to my laptop.
I also got the carrier assembly from Dell and I installed the Western Digital into the Studio 17 in drive bay 1 , and put the Toshiba into Drive bay 2.
I had made an image of my C drive with Vista on it, and after installing the new hard drive I put the image onto the Western Digital drive, and all seemed to be well, I booted up and get into Vista, but now I see the C:
local hard drive shows exactly what I had before, and Vista is showing my new drive as Drive F: but it also has all my files on it exactly as the original C image that I made .....
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Apr 10, 2009
I have been trying to burn some dvd's and I am having so/so luck. I get a burn on the dvd itself and it will play on my laptop, but for some reason when I put it in a normal DVD Player it does not read. In fact the player will say error on disk.
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Feb 4, 2009
Might as well outline what I did. Picked up a 2Gb stick of Patriot RAM for my Studio 15, boosting total RAM in the laptop to 4 Gb.
Vistax86 can only use 3.5Gb (Task Manager showed 3518 Mb capable of being addressed, to be exact) of it, and since I plan to move to a 64-bit OS when Windows 7 SP1 comes out, I'm in a situation where I have 500 Mb of unused RAM in my setup.
I decided to use the remaining memory as a RAMDisk. Downloaded and installed DataRam's RAMDisk beta (http://www.cenatek.com/product_page_...load_list.php), a tool recommended in the OCZ forums as part of a series of tweaks for Jmicron SSDs.
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Apr 22, 2009
I currently have a Dell Inspiron 1720 with a second hard disk I bought and fitted myself. If I get a Studio 17, will I be able to fit this hard disk into the second bay in there? As far as I'm aware the disk itself should be okay, but the caddy might be slightly different for that model - is that right? If so I'll just buy a new caddy or modify this one - otherwise I'll be £100 down for this hard disk!
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Apr 1, 2013
I am trying to fix my GF laptop model STUDIO 1535. This laptop is two years old or so. It was showing randomly blue screens on win xp sp3, so I checked forums and recommended to do a cleaning. I opened the lid, cleaned the fan ( it had a big ball of fur that prevented the fan to move) and cleaned the rest of the mb with the vacuum cleaner. Now it doesn't work anymore. I tried to disconnect and connect the HD but still the same error. I ran the diagnostic and gave me this error 2000-0141.Â
Should I change the mb, the hd, the hd connector?
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Feb 15, 2013
can i make the partition for hard disk without formatting the disk . Laptop model is dell Inspiron N5110.
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