Dell XPS 14z L412z :: Eject Button Not Working?
Sep 13, 2013
I had to re-install Windows 7 64bit after forgetting the password and after I installed all of the drivers everything except for the EJECT BUTTON seems to be working. I thought it worked the fist few days after the install but maybe Windows updated something and now it doesn't work. I went to the driver section and tried reinstalling the 7W7T4 driver package and that didn't fix anything. When I tried to follow the Dell "proper order for installing the drivers" page the drivers it says to install first aren't available for my computer. It appears that there are lots of XPS 14z and 15z users that have had issues with the eject function. Fr the time being I'm having to right click on my D: drive and click eject to get the CD/DVD's out.
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Jun 23, 2009
I recently purchased the studio xps 16 and did a clean install.
Every one of the touch buttons works like the sound buttons, but for some reason the eject button will not respond, and i have to go to my computer to eject a disc every time.
What was also missing was that when i adjusted the volume level, no bar would come up on my screen showing me what level it was at. Although minor problems, I was wondering if it is possibly a driver that i haven't downloaded?
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Jan 1, 2010
1. Eject Button - I can't get either the eject button (near F12 key), or the touch eject button (that lights up) to eject any CD's. I have to go into My Computer, and right click ...and then eject it that way. Anyone know of a way to get the eject buttons to work? Should be able to use one of the eject buttons.
Note: I did try the holding the power button if for 30 seconds, and then rebooted. This didn't work for me.
2. Brightness - what FN + ? key adjusts the brightness of the screen? When the AC cord is plugged in, it's bright. When I disconnect it, it dims. I'd like to adjust the brightness to where the screen is the same brightness when it's on either AC or Battery.
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Jan 12, 2009
I received my Dell Studio 1737 only a few hours ago and the immediate problem I've found is that Fn+F10 and the eject soft touch button don't eject a CD whilst in Vista. They work fine in the BIOS or Diagnostics Utility but don't work when the machine boots up into Vista.
BIOS is showing as A04 and the latest available on the Dell Drivers website is A02
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Dec 10, 2009
I've had my Studio 1555 for awhile now, and all is has been pretty fine. However, I just noticed that my eject button for the disc drive has stopped working. I rarely use it, but I have used it before.
I upgraded my bios today from A06 to A08 and went to install my new bluetooth mouse, and the eject button just does not respond at all. I can eject the disc from my computer > right clicking the drive and selecting "eject" so it's definitely the button.
I'm not sure if this is related to the bios upgrade or something else.. Computer spec's are in my signature and I'm running Windows 7 Professional, clean install.
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Aug 6, 2010
I bought a Dell inspiron 1545 just about an year ago.It was working smoothly till now.A few days back I installed windows 7 and the eject button on the keyboard started having problems.At times it wont work , a reboot might solve it , but the problem keeps on show up again..The eject button on the tray is working perfectly !
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Mar 21, 2013
I had purchased new xps 14z L412z but after 3 months WiFi is not working in my laptop. I had uninstall driver centrino 6230 and try to re install back but I am unable to install the driver it's shows error while installing the driver.
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Apr 1, 2009
i got a studio15 laptop on 25th of feb. after 4-5 days it start giving me the eject button problem on start up. the button remains on for 2-4 minutes and the touch panel:confused does not work. i contacted dell for the problem, they recommend me to update BIOS, but does not work.
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Apr 15, 2009
Recently (as in, the past couple of months), my touch-sensitive media panel has been having some issues above and beyond the common complaints of the sticking eject button. Don't get me wrong, it still does that, but it adds something new to the mix:
More often than not, the eject button does not function at all, even after it unsticks itself.
Once I boot up, it sticks like normal until I boot into Windows, then attempts to eject about 10 times, and then stops. However, most of the time, it will no longer eject when pressed after this. Touching the button will cause it to illuminate like usual, but the DVD drive does not respond, regardless of whether there's a disk in the drive or not.
Sometimes, it works just fine for hours on end, ejecting every time I press the button. Sometimes it starts out working, but I'll come back to it half an hour later and it will no longer function.
Also worth noting is that when the capacitive eject button does not function, neither does the Fn+F10 keyboard shortcut.
I don't believe it's an issue with the DVD drive itself, as I can still eject via software while this happens, by going to My Computer, right clicking the drive and selecting "Eject" (although this occasionally causes an instant Blue Screen of Death).
However, I don't believe it's a touch panel issue either, because I've had the entire panel and ribbon cable replaced by Dell, and there was no difference. Also, all the other buttons (volume, playback controls) work perfectly when the eject is not sticking.
I also doubt it's a keyboard issue, because this started happening with my old keyboard, which I later replaced with my current backlit keyboard, but the Fn+F10 shortcut still does not work when the eject button does not work.
With all this, it left me to believe that the only thing it could be is software, so I completely reformatted the hard drive, left no partitions intact, not even the Dell Recovery partition, and re-installed Windows Vista 64-bit from scratch, but as luck would have it, it was doing exactly the same thing within 30 minutes of loading Windows for the first time.
I am really out of ideas here. I just can't think of anything else that could possibly be causing this, unless it's an issue with the DVD drive itself, which as I said earlier, is unlikely because ejecting via software works. Also, Dell refuses to replace the DVD drive anyway after I sent them basically this exact same message, because they "do not believe that there is a problem with the DVD drive".
Any ideas on why this might be happening? If it were just the regular sticky eject button, I would not be bothered as long as it worked as normal once it stopped sticking, but this is not the case.
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Aug 3, 2011
I just bought a Dell XPS 15z and the CD eject button doesn't work. (I pressed function key+eject key on the keyboard as instructed in the manual.)
Tried to update my keyboard drivers from the cd provided but there isn't any keyboard drivers in the cd... CD can be ejected by right clicking on the dvd drive and choose "eject".
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Sep 19, 2009
My dvd drive has been ejecting cds randomly without me touching anything. It could take 2 to 3 days and all of a sudden cd pops out! Worse, the eject button keeps glowing for over 1 hour after the eject.
I am running on vista home. Dell changed the dvd drive, reformatted the HD , updated the driver, nothing worked.
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Aug 3, 2008
The touch sensitive eject button on my new Studio 15 laptop appears to be stuck on. When I reboot the laptop, the media control lights flash back and forth as normal. However, the CD drive immediately ejects and the eject button light stays permanently on. This all happens the second the laptop comes on - long before it boots into Vista. This makes me suspect a hardware rather than software issue.
None of the other touch sensitive media controls work.
I've tried cleaning the button, checking for dirt under and on the button and rebooting the laptop. I also rested it overnight.
I only got the laptop on Friday.
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Dec 7, 2009
Hi I am new to this Forum and new to laptops I have just purchased this machine, DELL STUDIO XPS M1640 Core 2 Duo 2.93GHz ,500GB,
4GB I got it new on ebay. It arrived today and everything is fine except it won't eject CD's using the highlighted touch button.
I have to go into computer and eject from there.
The machine is running Vista Ultimate. I have contacted Dell and I have to transfer the machine to my name and extend the warranty before they can help. I thought I would ask here first
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Feb 10, 2010
I just bought new laptop Studio 1555 and eject key never works, now if i need to eject the CD i have to goto my computer right click on CD drive and eject,
i try to connect dell support but no luck, why this eject key not working ? is that a hardware issue or something to do with window 7 ?
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Dec 28, 2012
I recently updated my OS to Windows 8 but the Eject key on the keyboard doesn't work. I thought the problem would be solved by installing QuickSet but still the same. All other media keys (change display, wifi, battery, brightness, mute, volume etc) are working perfectly except the eject button.
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Oct 29, 2013
my brand new XPS 2720 has this problem! My company bought 5 or 6 XPS 2720 for the senior management staff, I noticed that problem too, you touch the eject light at the right bottom corner on monitor, nothing happened; you use the button on keyboard nothing happened?
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Mar 29, 2009
The left mouse button on my m1530 has taken a battering. It has gone all lop-sided, crunches every time I press it, and now doesn't work at all unless I press down on it very very hard with two fingers.
I work fast, so this is an incredibly frustrating thing to happen, as everything now takes ten times longer to do.
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Mar 20, 2013
Yesterday while I was working on a spreadsheet, the left button of my trackpad on my Dell XPS 15z just mysteriously stopped working. I assumed that maybe my system was slowing down, as I tend to multitask and often will have a LOT going on at once. So I restarted, since it had been about a three days since my system was restarted. Anyway, it did no good. Still, the left button wasn't working.
So, I then pressed it SUPER hard and it started working. Today, I noticed that it was messing up again. However now, depressing the key good and hard doesn't seem to magically fix the situation. Moreover, it doesn't work at all now instead of intermittent workability.
There wasn't any sort of update or anything... I'm really confused. Right button has no issues, but clearly I need both. Not sure what I should do.
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Jan 7, 2014
I am have recently bought a dell inspiron 15 7000 series laptop. Its only been a month that I have been using it. Everything was fine but my airplane mode button (the button beside F12 and PrtScr which are working fine) stopped working. Every other buttons on the button row is fully functional so I fear its not a keyboard matrix problem?
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Feb 26, 2013
My Sleep button stopped recently. I installed TuneUp Utilities 2013. will this be a problem? There are three buttons on the top right of the key board. First one is working fine but the remaining two are not functioning. when I press them, button is glowing in white for a couple of seconds and nothing happening.
I generally use my lappy to listen to music and while it plays, I used to put the monitor off to save power. But suddenly it stopped working. Is this a hardware problem or something else? I tried restoring the power options but didn't solve the issue.
And my laptop is taking so much (around 15 minutes) for re-booting. Of course I have installed many programs. I make sure to remove all the un-necessary start up programs. I have a 8 GB RAM. But when compared to other laptops, it is taking really huge time to start!
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Mar 2, 2013
I running my Dell XPS in Windows 7 64 bit and recently I upgraded my realtek software from Dell website, and now I can't find either my Waves maxxaudio default software or a way to make that tactile botton to work.
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Nov 25, 2014
I bought an Inspiron 15 3542 laptop and it works fine; the Power button has an LED which never lights up; also, the system LED at the right bottom (front of the laptop), does not light up all the time. It only lights up in white when I start the laptop from sleep or shutdown. Is this a design flaw or is something wrong with the laptop? I have never seen the Power button LED light up, which is annoying since the keyboard area is always dark without any lights; I have a HP Pavilion which has many blue LEDs on the surface and front of the laptop, so I find it weird not to have any lights on the Dell.
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Jan 31, 2015
I have a dell Studio 1558 laptop. I'm extremely careful not to have liquids anywhere near my keyboard. However I was drinking tea and felt I was far enough back that liquids should not even reach the laptop. I was probably about a foot back. Well one of my cats nudged my arm and hit it with enough force that a few drops hit the touch pad. I cleaned it up. This morning I turn my laptop on and now my left touch pad button does not work. I figured that I probably needed to clean it. So I pried the button off gently. And used a little rubbing alcohol on a q-tip and cleaned it off. When I pried it up it didn't look really dirty at all. There was no residue on the inside that I could see. I put the button back on, and it still doesn't work. So now I'm wondering if enough got inside to actually cause damage or if it's just coincidental that the button stopped working at the same time? I used it all the time for copying stuff and scrolling. I can use all the other buttons and scroll without using it.
Should the cleaning underneath have cured it if it was the liquid? If the liquid got past the underneath of the key itself then it should have affected the whole key pad not just one key, right?
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Sep 24, 2014
I just bought new HP Probook 470 G1 computer, and I can't make the FN button working with F7/F8 or F9/F10 which is useful for brightnes and volume. When i press FN + F3 computer goes to sleep mode, but other functions doesn't work.
I have been trying to download HP Quick Launch Buttons (International) , HP Softpaq Donload Manager, trying to change options in BIOS and still nothing...How to make these buttons work?
I'm using Windows 7 ultimate x64.
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Sep 12, 2009
My left click button is only working intermittently,
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Sep 28, 2014
Operating system : windows 8.1 64 bit
Problem : My wifi switch buton (f12) is not working . When i press it it doesn't work and the light still white not red . How can i do to fix this problem.
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Nov 25, 2014
I am using a HP ProBook 450 G2 with Windows 7 Enterprise (64-bit).
None of the Fn + Function keys work (i.e. for battery, brightness , sound).
Is there any actual driver for this?
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Oct 23, 2014
I'm having a problem after upgrading my t500 to windows 7 ultimate 64bit.
The volume buttons work fine (even without the hotkey software installed), but the mute button and the on screen display doen't work.
While I can live without the OSD, the lack of a mute button is really bothering me.
I have the power manager installed as well as the hotkey software. not sure if this has anything to do with it but UltraNav is also installed.
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Jan 19, 2015
The wireless button has stopped working on my pavilion g6. I have read that a few people have had this issue.
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Nov 24, 2009
I just did a clean install to Windows 7 professional 64-bit from Windows vista home premium 32-bit as my laptop is capable of running 64-bit version of windows.
However, i completely wiped out my drivers for my sony buttom functions such as the utility button for FN keys and also control centre, power management, event service and etc.
I have went to the Sony Europe esupport to get the drivers. Is there a particular order I need to follow while installing them since I read from somewhere that you need to install the drivers in a particular order for them to work since they are dependent. Also, many threads say to install the 'sony DLL utilities' or 'original utility package' file which does not apply to my Sony Vaio version. However, I did notice 'setting utility series' folder in the download driver section. Are they the same?
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