Dell :: XPS 1530 Ejects Cds Randomly, Eject Button Keeps Glowing
Sep 19, 2009
My dvd drive has been ejecting cds randomly without me touching anything. It could take 2 to 3 days and all of a sudden cd pops out! Worse, the eject button keeps glowing for over 1 hour after the eject.
I am running on vista home. Dell changed the dvd drive, reformatted the HD , updated the driver, nothing worked.
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Jan 12, 2009
I received my Dell Studio 1737 only a few hours ago and the immediate problem I've found is that Fn+F10 and the eject soft touch button don't eject a CD whilst in Vista. They work fine in the BIOS or Diagnostics Utility but don't work when the machine boots up into Vista.
BIOS is showing as A04 and the latest available on the Dell Drivers website is A02
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Apr 1, 2009
i got a studio15 laptop on 25th of feb. after 4-5 days it start giving me the eject button problem on start up. the button remains on for 2-4 minutes and the touch panel:confused does not work. i contacted dell for the problem, they recommend me to update BIOS, but does not work.
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Jun 23, 2009
I recently purchased the studio xps 16 and did a clean install.
Every one of the touch buttons works like the sound buttons, but for some reason the eject button will not respond, and i have to go to my computer to eject a disc every time.
What was also missing was that when i adjusted the volume level, no bar would come up on my screen showing me what level it was at. Although minor problems, I was wondering if it is possibly a driver that i haven't downloaded?
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Apr 15, 2009
Recently (as in, the past couple of months), my touch-sensitive media panel has been having some issues above and beyond the common complaints of the sticking eject button. Don't get me wrong, it still does that, but it adds something new to the mix:
More often than not, the eject button does not function at all, even after it unsticks itself.
Once I boot up, it sticks like normal until I boot into Windows, then attempts to eject about 10 times, and then stops. However, most of the time, it will no longer eject when pressed after this. Touching the button will cause it to illuminate like usual, but the DVD drive does not respond, regardless of whether there's a disk in the drive or not.
Sometimes, it works just fine for hours on end, ejecting every time I press the button. Sometimes it starts out working, but I'll come back to it half an hour later and it will no longer function.
Also worth noting is that when the capacitive eject button does not function, neither does the Fn+F10 keyboard shortcut.
I don't believe it's an issue with the DVD drive itself, as I can still eject via software while this happens, by going to My Computer, right clicking the drive and selecting "Eject" (although this occasionally causes an instant Blue Screen of Death).
However, I don't believe it's a touch panel issue either, because I've had the entire panel and ribbon cable replaced by Dell, and there was no difference. Also, all the other buttons (volume, playback controls) work perfectly when the eject is not sticking.
I also doubt it's a keyboard issue, because this started happening with my old keyboard, which I later replaced with my current backlit keyboard, but the Fn+F10 shortcut still does not work when the eject button does not work.
With all this, it left me to believe that the only thing it could be is software, so I completely reformatted the hard drive, left no partitions intact, not even the Dell Recovery partition, and re-installed Windows Vista 64-bit from scratch, but as luck would have it, it was doing exactly the same thing within 30 minutes of loading Windows for the first time.
I am really out of ideas here. I just can't think of anything else that could possibly be causing this, unless it's an issue with the DVD drive itself, which as I said earlier, is unlikely because ejecting via software works. Also, Dell refuses to replace the DVD drive anyway after I sent them basically this exact same message, because they "do not believe that there is a problem with the DVD drive".
Any ideas on why this might be happening? If it were just the regular sticky eject button, I would not be bothered as long as it worked as normal once it stopped sticking, but this is not the case.
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Aug 3, 2011
I just bought a Dell XPS 15z and the CD eject button doesn't work. (I pressed function key+eject key on the keyboard as instructed in the manual.)
Tried to update my keyboard drivers from the cd provided but there isn't any keyboard drivers in the cd... CD can be ejected by right clicking on the dvd drive and choose "eject".
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Sep 13, 2013
I had to re-install Windows 7 64bit after forgetting the password and after I installed all of the drivers everything except for the EJECT BUTTON seems to be working. I thought it worked the fist few days after the install but maybe Windows updated something and now it doesn't work. I went to the driver section and tried reinstalling the 7W7T4 driver package and that didn't fix anything. When I tried to follow the Dell "proper order for installing the drivers" page the drivers it says to install first aren't available for my computer. It appears that there are lots of XPS 14z and 15z users that have had issues with the eject function. Fr the time being I'm having to right click on my D: drive and click eject to get the CD/DVD's out.
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Jan 1, 2010
1. Eject Button - I can't get either the eject button (near F12 key), or the touch eject button (that lights up) to eject any CD's. I have to go into My Computer, and right click ...and then eject it that way. Anyone know of a way to get the eject buttons to work? Should be able to use one of the eject buttons.
Note: I did try the holding the power button if for 30 seconds, and then rebooted. This didn't work for me.
2. Brightness - what FN + ? key adjusts the brightness of the screen? When the AC cord is plugged in, it's bright. When I disconnect it, it dims. I'd like to adjust the brightness to where the screen is the same brightness when it's on either AC or Battery.
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Dec 10, 2009
I've had my Studio 1555 for awhile now, and all is has been pretty fine. However, I just noticed that my eject button for the disc drive has stopped working. I rarely use it, but I have used it before.
I upgraded my bios today from A06 to A08 and went to install my new bluetooth mouse, and the eject button just does not respond at all. I can eject the disc from my computer > right clicking the drive and selecting "eject" so it's definitely the button.
I'm not sure if this is related to the bios upgrade or something else.. Computer spec's are in my signature and I'm running Windows 7 Professional, clean install.
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Aug 6, 2010
I bought a Dell inspiron 1545 just about an year ago.It was working smoothly till now.A few days back I installed windows 7 and the eject button on the keyboard started having problems.At times it wont work , a reboot might solve it , but the problem keeps on show up again..The eject button on the tray is working perfectly !
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Aug 3, 2008
The touch sensitive eject button on my new Studio 15 laptop appears to be stuck on. When I reboot the laptop, the media control lights flash back and forth as normal. However, the CD drive immediately ejects and the eject button light stays permanently on. This all happens the second the laptop comes on - long before it boots into Vista. This makes me suspect a hardware rather than software issue.
None of the other touch sensitive media controls work.
I've tried cleaning the button, checking for dirt under and on the button and rebooting the laptop. I also rested it overnight.
I only got the laptop on Friday.
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Jan 22, 2009
I'm new here, so I apologize if I'm not doing this right or if this has been addressed.
I recieved a new Studio 1535 for Christmas. It was purchased on Thanksgiving Day so its past the 21 days. Everything was working great, but all of a sudden, randomly the eject button started lighting up and trying to eject a cd.
This did it for a little while, my sister has a MAC and says her's does the same thing. It was my first time with a slot loading cd drive..so I took her word for it.
Then it kept happening. Next, the volume button would light up..raise the volume up all the way on the screen and stay there. I would manually try to lower it, and it wouldn't let me
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May 19, 2014
I purchased a new Dell XPS 11 9P33 a few days ago and the Windows logo button located on the touch screen is randomly vibrating and switching to the Windows start menu in Windows 8.1. The Windows button will randomly vibrate and switch to the start menu even when no one is touching the laptop. It seems to start slow at first happening once every few minutes then it gets worse so that the Windows button is switching to the start menu rapidly several times in a row making the laptop unusable.
Rebooting the laptop doesn't seem to work, the issue comes right back in a few minutes. This happens when viewing the BIOS without being logged into Windows so it appears to be a hardware issue. The local computer store had another Dell XPS 11 in stock so I exchanged it for the other one but now the new XPS 11 has the exact same issue that the first XPS 11 had. It has BIOS version A00 installed which appears to be the latest BIOS version. It's a great laptop otherwise and I would love to keep it, is there any possibility this will be fixed in an upcoming BIOS update?
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Jul 6, 2014
The model is a HP Pavilion 15-n278sa. My laptop shuts down randomly when it is clearly completely cool, when it has shutdown, the power button will not respond, and the laptop will flash on, and shutdown immediately if it is moved/picked up/tilted, while it is off.The laptop is increasingly getting more unstable and I'm unable to use it...
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Jan 10, 2010
The problem isnt actually with my computer but my computer illiterate friend just called asking for help. According to my friend every time he sets it down the dvd drive ejects.
It was purchased in August of 2009 and was treated very well and never dropped or abused in any way. I had him do a virus and spyware scan and nothing Windows is also to date.
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Nov 3, 2009
backlit keyboard Glowing problem
Im facing problem with my studio xps 13
The keyboard backlit not glowing as much as it was before however the capslock work just fine ??
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Feb 18, 2013
I've had the L322X for about a half a week now. I'm noticing the System LED which usually glows white when the computer is on, will occasionally be illuminated red while the lid is closed and the computer sleeping. what the red LED indication means?
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Apr 19, 2013
my Inspiron 1545 dvd/cd player has stopped copying and ejects the disc everytime i try!!
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Aug 10, 2010
i have a very peculiar problem with my lenovo g550 lap, i kept it aside without using for 2 days, when i switched on the next day it didn't start, i removed the battery and tested but nothing worked only the battery charging light was glowing. suddenly after an hour and half it started working automatically and it worked fine throughout the day, next day i had same problem it started about 2hrs later...
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May 16, 2009
Ok after 3 days of using the 1340 I just realized the button on the top panel that you can use to increase/decrease volume stopped working. I had updated the latest drivers from Dell site but not sure if that is the reason.
Also non of the other buttons that are for DVD work either. And I know they were working when I got the laptop and only thing I have done is update with latest drivers.
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Oct 17, 2009
after upgraded to Window7, i touch on the "eject" button. My dvd cannot be eject, help me....
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Aug 23, 2012
but I dont see any eject button for the DVD.
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Jan 3, 2015
I bought the laptop 3 years ago (the warranty was expired). After receiving the laptop, a few months after, the eject button stopped working. I had to right click the CD/DVD drive icon in Windows and choose "Eject". At that time, I thought the problem was not a big issue. I don't often use my laptop.
The problem started a month ago, I got a blue screen of death in Windows 7...Dec 30th, I decided to upgrade to Windows 8.1. I have gone to the Dell support page to update all my drivers (including the BIOS). However, the eject button is still not working.
I had a black screen in Windows 8.1. The Error message was:
Windows Boot Manager : File: BootBcd
Status: 0xc00000e9 Info: An unexpected i/o error has occured. If you continue to receive this error message, contact the hardware manufacturer.
When I turn my laptop on, there is a black window and it keeps trying to access to the CD/DVD drive. Unfortunately, I can't get to the Bios in order to change the setting.
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Mar 20, 2010
I have an S series and when I press the silver VAIO button it mutes the sound.
I haven't found where to change the function of this button.
I've only removed the following Sony apps:
media gallery
pmb 5 and pmb plugins (click2disk/image optimizer/movie story)
vaio content metadata intelligent analyzing manager
vaio transfer support
Unfortunately I can't remember the default function of this button. Perhaps it was the media gallery? I'd like to change it anyhow.
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Mar 12, 2009
I've had a Dell Studio 1535 for a couple months now and have had no problems with it at all. In the past couple weeks I've been backing up my dvd's and have done them all so far succesfully until now.
I put a blank dvd disc into the slot loading drive and it sucked it in just like it does every time. When I click start to begin burning I get a message from the program that there is no disc in the drive.
I go into my computer and right click on the e: drive and select "explore" and it says "please insert a disc into the drive". So for some reason the blank dvd disc isn't being read and the computer doesn't acknowledge that there is a disc in the drive. I've tried many methods to eject the disc but all have failed........................................
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Dec 28, 2009
I have a M4400, and I notice there is no eject button for expresscard slot.
I am thinking to buy 54mm hidden esata expresscard, but i worry once i install i may not be able to pull it out because the card is not extruded like normal card. It is 'hidden'
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Dec 7, 2009
Hi I am new to this Forum and new to laptops I have just purchased this machine, DELL STUDIO XPS M1640 Core 2 Duo 2.93GHz ,500GB,
4GB I got it new on ebay. It arrived today and everything is fine except it won't eject CD's using the highlighted touch button.
I have to go into computer and eject from there.
The machine is running Vista Ultimate. I have contacted Dell and I have to transfer the machine to my name and extend the warranty before they can help. I thought I would ask here first
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Mar 15, 2013
I have the Inspiron 15 R special edition. I bought this 2month ago, recently i found out that my DVD drive would not be ejected when i press the button on it.After that, i tried eject the DVD drive using the eject menu inside "My Computer>DVD RW drive". It manage to eject the DVD rom. After this process, the DVD room only can eject when press the button on it. Is this covered on warranty?
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Feb 10, 2010
I just bought new laptop Studio 1555 and eject key never works, now if i need to eject the CD i have to goto my computer right click on CD drive and eject,
i try to connect dell support but no luck, why this eject key not working ? is that a hardware issue or something to do with window 7 ?
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Feb 25, 2013
The CD will play the songs etc... but it wont eject the disc. Tried soft key on the "UBL + srs Premium Sound panel" above Key Pad, plus tried using software bottons ie... In "Media Centre", Right clic in Explorer+eject...etc...
Sounds like it tries to Eject but can't..... Don't want to dismantle the hole laptop to get at the CD/DVD Drive.
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