Dell XPS L511Z :: Keeps Trying To Eject CD / DVD

Jan 3, 2015

I bought the laptop 3 years ago (the warranty was expired). After receiving the laptop, a few months after, the eject button stopped working. I had to right click the CD/DVD drive icon in Windows and choose "Eject". At that time, I thought the problem was not a big issue. I don't often use my laptop.

The problem started a month ago, I got a blue screen of death in Windows 7...Dec 30th, I decided to upgrade to Windows 8.1. I have gone to the Dell support page to update all my drivers (including the BIOS). However, the eject button is still not working.

I had a black screen in Windows 8.1. The Error message was:
Windows Boot Manager : File: BootBcd
Status: 0xc00000e9 Info: An unexpected i/o error has occured. If you continue to receive this error message, contact the hardware manufacturer.

When I turn my laptop on, there is a black window and it keeps trying to access to the CD/DVD drive. Unfortunately, I can't get to the Bios in order to change the setting.

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Dell Studio 1737 :: Eject Soft Touch Button Don't Eject CD Whilst In Vista

Jan 12, 2009

I received my Dell Studio 1737 only a few hours ago and the immediate problem I've found is that Fn+F10 and the eject soft touch button don't eject a CD whilst in Vista.  They work fine in the BIOS or Diagnostics Utility but don't work when the machine boots up into Vista. 

BIOS is showing as A04 and the latest available on the Dell Drivers website is A02

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Dell :: Studio 1535 Won't Eject Disc

Mar 12, 2009

I've had a Dell Studio 1535 for a couple months now and have had no problems with it at all. In the past couple weeks I've been backing up my dvd's and have done them all so far succesfully until now.

I put a blank dvd disc into the slot loading drive and it sucked it in just like it does every time. When I click start to begin burning I get a message from the program that there is no disc in the drive.

I go into my computer and right click on the e: drive and select "explore" and it says "please insert a disc into the drive". So for some reason the blank dvd disc isn't being read and the computer doesn't acknowledge that there is a disc in the drive. I've tried many methods to eject the disc but all have failed........................................

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Dell :: Studio 1535 Eject Button

Apr 15, 2009

Recently (as in, the past couple of months), my touch-sensitive media panel has been having some issues above and beyond the common complaints of the sticking eject button. Don't get me wrong, it still does that, but it adds something new to the mix:

More often than not, the eject button does not function at all, even after it unsticks itself.

Once I boot up, it sticks like normal until I boot into Windows, then attempts to eject about 10 times, and then stops. However, most of the time, it will no longer eject when pressed after this. Touching the button will cause it to illuminate like usual, but the DVD drive does not respond, regardless of whether there's a disk in the drive or not.

Sometimes, it works just fine for hours on end, ejecting every time I press the button. Sometimes it starts out working, but I'll come back to it half an hour later and it will no longer function.

Also worth noting is that when the capacitive eject button does not function, neither does the Fn+F10 keyboard shortcut.

I don't believe it's an issue with the DVD drive itself, as I can still eject via software while this happens, by going to My Computer, right clicking the drive and selecting "Eject" (although this occasionally causes an instant Blue Screen of Death).

However, I don't believe it's a touch panel issue either, because I've had the entire panel and ribbon cable replaced by Dell, and there was no difference. Also, all the other buttons (volume, playback controls) work perfectly when the eject is not sticking.

I also doubt it's a keyboard issue, because this started happening with my old keyboard, which I later replaced with my current backlit keyboard, but the Fn+F10 shortcut still does not work when the eject button does not work.

With all this, it left me to believe that the only thing it could be is software, so I completely reformatted the hard drive, left no partitions intact, not even the Dell Recovery partition, and re-installed Windows Vista 64-bit from scratch, but as luck would have it, it was doing exactly the same thing within 30 minutes of loading Windows for the first time.

I am really out of ideas here. I just can't think of anything else that could possibly be causing this, unless it's an issue with the DVD drive itself, which as I said earlier, is unlikely because ejecting via software works. Also, Dell refuses to replace the DVD drive anyway after I sent them basically this exact same message, because they "do not believe that there is a problem with the DVD drive".

Any ideas on why this might be happening? If it were just the regular sticky eject button, I would not be bothered as long as it worked as normal once it stopped sticking, but this is not the case.

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1. Eject Button - I can't get either the eject button (near F12 key), or the touch eject button (that lights up) to eject any CD's. I have to go into My Computer, and right click ...and then eject it that way. Anyone know of a way to get the eject buttons to work? Should be able to use one of the eject buttons.

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