Dell :: Studio 1747 Delivery Problems?
Jan 3, 2010
2 years ago i ordered a Vostro 1700 that took ages to arrive because of i think back then screen supply problems.
Now we ordered a few new Studio 1747 with the Core i7 820 procs the order date was 1 December.. But now i got a mail that the delivery date is pushed back to 17 of February!! Wooot???
It seems that dell is many times just saying that you can order new systems but most of the time they can deliver one bit?
Its orderd from dell.nl, how are other orders doing in Europa? Are the 1747 with the Core i7 being delivered in the states?
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Dec 3, 2009
Does anyone have any idea why? Is this something affecting Dell globally or is it just UK/Europe in a mess?
I guess I could survive with just wireless G, but it seems ridiculous to be limited to that these days;
I guess I could also just order it and pick up an intel/dell Wireless N card for ~£25 and install it myself,
but again the question arises, why is it necessary? I assume some of you do have an 802.11n card of some description in your 1645/1747's have you seen any problems with it? .....
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Nov 6, 2009
I'm university student and ntb is meant to be carried almost daily (16" is ok for me), it's mainly for multimedia oriented jobs, some programming in C and Mathematica, some photoshop or even premiere (occasionaly), A LOT of movie watching. I also want it to be futureproof and well-built.
Dell XPS 1645 meets most of my criteria, but there are few things I'm unsure about...
1) after reading a couple of reviews and many posts on this forum I'm really doubtful if RGB-LED is worth the extra money. I'm not doing colour sensitive job (however I do sometimes edit RAW images in PS), but i want things on the display to look natural, especially in FullHD movies... (and I'm occasional gamer too)
Those who had honor to work with RGB-LED: would you pay for it in my position???
And just to make sure I haven't overlooked something: biggest DISadvantages of RGB-LED are supposed to be: inaccurate colors, bigger power consumption and some heat produced;
while advantages should be: 0,4" gain in size, wider gamut and (maybe) better brightness...
Do you know any more to be added?
2) I'm also considering usual Studio 17 with Core i7 720QM (almost the same config), because it should be cooler, it has numpad and place for additional hdd (I'd buy 80GB intel ssd 34nm for system while keeping stock 500GB for data, I think it's beatiful idea), but what I DISlike about studio 17 is: dimensions, weight, speakers and design (and maybe a bit worse overal built quality).
So which one do you think is better for me?
3) how does combined e-sata/usb work? Since I have a external e-sata drive I have to plug 2 cables at the moment: USB for power and e-sata... With this 2-in-1 port do I need only 1 special cable? Or is it meant to be either/or thing??? From the placement of combined e-sata/usb on the opposite side of ntb than other USBs I'd say that 1 cable should be enough,
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Mar 30, 2009
Ordered a Dell Studio 1537 on Thursday 26th March. Estimated delivery time is 14th April. To be honest with you. I think that is a bit of a long wait. Not very happy. On the other hand the payment cleared and it also went through pre-production within a day. It has been in production(phase 3) for 3 days now.
Other than that....
What do you guys think of it. Good laptop? My main specs are Intel® Pentium® Dual-Core Processor T4200 (2.0GHz, 800MHz, 1MB cache), 2GB RAM, 256MB ATI Mobility RADEON HD 3450, 160 GB HDD.
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Mar 13, 2009
So I've recently ordered a Dell Studio 1537 to replace my ancient Inspiron 6000 . I ordered it on the 10th and it's in production right now, but it says that I shouldn't receive it until the 27th! Does it really take that long? I didn't change anything, all I did was change the color. How long did it actually take to receive yours?
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May 4, 2010
This is for the Dell USA site as of 5/6/2010....any other countries and/or times YMMV
There are some notable differences between the 1747 and 1749 being offered via the Dell Studio 17 selector
1749:
ATI 5650
i3-350M, i5-430M, i5-520M (No i5-540M or i7-620M. No Quad Core Options)
1066 memory (Makes sense since dual core i3,i5,i7's only support up to 1066 memory)
9-Cell battery as default option
1yr Warranty default
1080P "RGBLED" panel Description/Product Code = DH1080F / 320-8968
1747:
ATI 4650
i7-720QM, i7-820QM (No dual core options at all)
1333 memory support
9-Cell battery as default option
2-yr warranty default (No 1 yr option)
1080P "B+RG" panel Description/Product Code = CH1080F / 313-8043
Blue Ray RW drives are now an option for both @ $150.00
Intel 6200/6250 options are available for both
I'm definitely curious about the panel changes along with system board revisions to see if the 1749 supports Quad Core CPUs.
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Apr 4, 2010
I purchased a Studio 1747 from Dell online. On the left side, I have a tv tuner port.
I have tried hooking up an antenna but Windows Media Center does not detect a tv tuner on this laptop.
Is there something I'm doing wrong? or did dell not install the tuner? or is it a dummy port?
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May 25, 2010
After putting up with countless BSOD's and failed harddrives on the Inspiron 1720, they send me a refurbished Studio 1747. Bigger hard drive space, HD screen, and twice the ram are very enticing to keep this machine. But the Inspiron's GPU AND CPU processors are faster (compare Intel Core i7 720QM processor and ATI Mobility Radeon 4650 graphics to the dual 2.0GHz centrino duo nvidia geforce 8600m GT). And I also found it silly that they would include an HD screen but not a blue-ray disc reader. So since DELL told me over the warranty phone line that they would "match the specs of your [my] old computer," should I just keep this or run some benchmarks on some games and figure this out? I don't want to spend more time on this if I have to if it is common knowledge that I got a good ad deal.
edit: forgot to add that the studio runs windows 7 64bit and inspiron is running w7 32 bit
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Dec 20, 2009
I've been getting this weird problem with the 'M' key on my keyboard.
It randomly doesn't acknowledge a keystroke. And it's completely intermittent. I'll just notice that an M is missing from my messages or from a URL.
Latest BIOS and Chipset upgrades are installed, that's what Dell Support told me to do. And then nothing.
I really don't want to send my laptop in, it's always such a hassle.
Any ideas? I know if I wait long enough I can just replace the keyboard off of Ebay if it's the hardware that's the problem.
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Dec 25, 2009
i got the Intel X25-M G2 80GB SSD for Christmas, and i'm looking for some help installing it. Mainly, does anyone know where i can get the hard drive caddy that is apparently needed to install a second drive (my 1747 has just one HDD)?
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Nov 30, 2009
This is for me not really acceptable, we are almost in the year 2010 and i find it weird that there are still b/g cards sold....
I definitely dont want only b/g but i do want n (most of us around me now have 50+ Internet connections and i hope the have next year 60/6 or even higher)
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Feb 14, 2010
Has anyone had their Studio 1747 with a 1080p screen crash while playing 1080p video full screen?
I tried playing a movie trailer full screen in 1080p on youtube and mine crashed.
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Nov 4, 2009
Configured with a dedicated 1G ATI Radeon HD4650 graphics card, will it run decently with something maybe like Crysis at an HD resolution of 1920x1080?
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Jan 25, 2013
I know the Studio 1747 has it's fair share of Bios problems that haven't been fixed yet (naughty Dell) but the one I'm having issues with right now is that my system wont boot at all from USB.
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Mar 26, 2013
It is an automatic drive. My computer says the bluray drive is working right. Tried right clicking and ejecting and hitting the eject button. It is an automatic slot drive. Tried windows software to find problem and it couldn't work either. It worked just 10 mins before it happened. It is a windows 8 pro OS. HL-DT-ST DVDRWBD CA10N is the drive windows calls it.
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Feb 19, 2013
i have a dell studio 1747 notebook. now i am facing a problem . while playing games (Hot pursuit, Â call of duty etc) after 5 to 10 minutes it Shuts Down but i can do normal works like browsing , office , or some simple softwares etc. then heat increases normally and Shuts Down after 3-4 hours. Â
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Jul 9, 2010
My computer is the dell 1747 Studio Laptop running Windows 7 Professional. It has the built-in Synaptics Touch Pad. When you drag your finger on the far right side of the pa, it auto scrolls through the document on the screen.
I use my Laptop almost exclusively with a remote desktop connection. I process large documents (some as many as 200 pages). If I accidentally drag my hand or finger up or down on the left side of the touch pad, it begins to scroll. Since it is a remote desktop connection, it will not stop scrolling until it reaches the end of the document either up or down. I have to sit and wait for it to finish scrolling before I can use the computer again.
I would like to know how to turn OFF auto scrolling on the touch pad. There is a "wheel" setting in the device setup menu but you can only turn it down to "1" not "zero".
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Apr 20, 2010
I just bought a Studio 1749 with a Dutch US international keyboard. The US backlit keyboard is the only backlit one and not an option here.
The only difference is the missing € symbol at key number 5, for which I don't care so much.
Now I'm trying to find the US backlit keyboard at eBay or Amazon without success. Is there a way to find one aftermarket and get it shipped to Europe?
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Nov 30, 2012
my studio 1747 (not in warranty) (i7 win7),has stopped booting anymore it was working fine till last week ( occasionally my screen does flick in last coupon of month), So when I do turn my system on all upper volumn light flashes from left to right and then right to left and then system turn off itself, during that period screen show no display.
connecting external monitor (TV via hdmi) does work and system boots fine show display on external monitor but no display on system LCD. Something display flicks on external montor also, it happens when my laptop LCD tries to display something (i.e. sometime laptop LCD flicks and sometime it display for few seconds and then go back to Black screen). Also when connect external monitor my mouse pad stops work and sometime works when I connect usb mouse, but when LCD screen start display something, mouse pad also starts work.I tried all stuff, whatever I could find on internet as below Â
1) Taking battery off and press power button for 1 min. Â
2) Hold 'D' key and then press power button LCD sometime show some color and then goes back to black. Â
3) Removed battery and CMOS battery to total drain of charges. Â
4) Removed keyboard panel and checked LCD display cable and make sure its not loose.
To me it seems like motherboard, graphic card are fine as system is working on external monitor, LCD screen also looks fine as sometime is display and not greying out (its either Black-out or display). As I have also checked cable is properly attached with motherboard, so it can't be loose connection. Don't understand why LCD works sometime.
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Mar 2, 2009
I've ben waiting patiently(ish) for my delivery from Dell, and using the status page I've managed to follow it for so far, but the last action updated was on the 26th, nothing since........................................
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May 26, 2009
So my Dell XPS M1730 finally got shipped this morning! (Yay). The thing is the dell person expedited my order and gave me free next business day delivery.
Since it got shipped today, shouldn't it come tomorrow (Hence the name next business day)? The dell estimated delivery date says the 29th ( Which I won't be home on )
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Jul 2, 2009
i just saw my laptop is in nashville since 6pm today what are the chances i'll get it in dallas by tomorrow anyone know? or how i can find out when it ships out of there
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Oct 1, 2009
How solid are Dell's estimated delivery dates? Do they ever get bumped ahead? I ordered a new Studio 17 the other day and it says in production but the ETD is November 6th.
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May 12, 2009
I ordered a dell xps m 1750.. for a new business I have started.. it was due to arrive a week before a meeting so that I could use it for this meeting,
they havent told me that it was going to take an extra 2 weeks to arrive and I found out by checking the tracker!
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Aug 18, 2009
I haven't ordered a system from Dell for over a year now, and I was just wondering if they still tended to beat their expected delivery dates (in a good sense)
or if now they actually give you an estimate that gets your hopes up for nothing.
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Feb 22, 2009
First time ordering from Dell. I ordered an Inspiron 1318 notebook on 2/19, and the estimated shipping date is 3/6.
The estimated delivery date is 3/13. I was wondering if those dates seemed like accurate estimations or if there are likely to be delays.
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Feb 15, 2009
I bought a Dell Mini 9 from the outlet and its already shipped. I'm having second thoughts though because of the $245 deal through Sam's club for a brand new one when I payed $230 for a used one.
I'm also not sure if I even need a netbook since I have a XPS M1530 and want to hold off until the 09 Fall Semester to get a netbook (if I decide I want one).
So my question is this: Would I be charged a 15% restocking fee if I refuse delivery? Would I be charged a 15% restocking fee for returning through Dell? Does it depend on whether I open the box or not? Would I have to pay for shipping?/not be refunded shipping/taxes?
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Jun 9, 2009
I ordered a xps 1340, recieved it today, after working with tech support deemed the slot load rom drive is dead.
I did not get on site service when i was ordering, that said I absolutely offended by and refuse to follow their process to resolve this.
That being me shipping a laptop i have had less than 2 hours back to dell for them to hopefully fix the issue and then wait for the shipment back.
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Apr 11, 2010
My Dell Studio XPS 16 (core i7 model) was ordered april 6th. The estimated delivery date was originally 4/22/10 but yesterday I logged on to see my status and it said that my laptop was "In Production" and that the NEW estimated date of delivery is 4/14/10....that means they changed my EDD to 8 days before the ORIGINAL date. Well, the 14th is in 3 days...and my laptop is still "in production" so did dell make an error on the site? If not, does that mean that it only takes 2 or 3 days for things to get delivered?
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Jan 6, 2010
I have looked throughout the site and even emailed customer support (with no answer) but cannot find anything about average delivery times. I live in England and have order a new alienware m15x which was dispatched early on monday via ups. UPS tracking is still not active on my order (I know it can take up to 4 working days, which I find quite ridiculous frankly) and I am getting frustrated as I have no idea whats happening or when I can expect my order. I was just hoping people could give me an idea of how long it took their order to be delivered once shipped and if someone could tell me where uk alienware orders actually ship from.
I have been reading through dell forums and noticed that some american customers have had their orders listed as shipped but the orders had not actually been picked up by the carrier (i.e. ups). I wonder if anyone in the uk has experienced similar issues with delivery.
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