Dell :: Is Still Beating Their ETA's On Delivery Dates?
Aug 18, 2009
I haven't ordered a system from Dell for over a year now, and I was just wondering if they still tended to beat their expected delivery dates (in a good sense)
or if now they actually give you an estimate that gets your hopes up for nothing.
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Oct 1, 2009
How solid are Dell's estimated delivery dates? Do they ever get bumped ahead? I ordered a new Studio 17 the other day and it says in production but the ETD is November 6th.
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Apr 11, 2010
My Dell Studio XPS 16 (core i7 model) was ordered april 6th. The estimated delivery date was originally 4/22/10 but yesterday I logged on to see my status and it said that my laptop was "In Production" and that the NEW estimated date of delivery is 4/14/10....that means they changed my EDD to 8 days before the ORIGINAL date. Well, the 14th is in 3 days...and my laptop is still "in production" so did dell make an error on the site? If not, does that mean that it only takes 2 or 3 days for things to get delivered?
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May 6, 2010
I bought a new Mac just yesterday (my first time to switch from PC) believing that the East Asian Support in Macs will be equally if not better in OS X than Windows (given that Japan is a huge market for Macs and also that you can even order a Japanese keyboard when purchasing your computer). To my horror, however, I am now realizing that there's a feature where Windows outpeforms OS X, or what OS Xi is totally lacking;
IME Pad - i.e. in Windows when you switch to Japanese language keyboard you have an option to use your mouse to draw a kanji you are not familiar with (don't know its reading). You'll get a lit of options and can find thus a kanji extremely fast - no need for radical or stoke look-up. I've heard that OS X doesn't have this function - at least not 10.5. If that's true this would be a major drawback!
the only solution to this would be to use an internet interface such as this:
Handwritten kanji search at sljfaq.org
But this is way too cumbersome and requires internet access.
how to use Japanese on Macs can respond.
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Mar 2, 2009
I've ben waiting patiently(ish) for my delivery from Dell, and using the status page I've managed to follow it for so far, but the last action updated was on the 26th, nothing since........................................
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May 26, 2009
So my Dell XPS M1730 finally got shipped this morning! (Yay). The thing is the dell person expedited my order and gave me free next business day delivery.
Since it got shipped today, shouldn't it come tomorrow (Hence the name next business day)? The dell estimated delivery date says the 29th ( Which I won't be home on )
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Jul 2, 2009
i just saw my laptop is in nashville since 6pm today what are the chances i'll get it in dallas by tomorrow anyone know? or how i can find out when it ships out of there
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May 12, 2009
I ordered a dell xps m 1750.. for a new business I have started.. it was due to arrive a week before a meeting so that I could use it for this meeting,
they havent told me that it was going to take an extra 2 weeks to arrive and I found out by checking the tracker!
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Feb 22, 2009
First time ordering from Dell. I ordered an Inspiron 1318 notebook on 2/19, and the estimated shipping date is 3/6.
The estimated delivery date is 3/13. I was wondering if those dates seemed like accurate estimations or if there are likely to be delays.
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Feb 15, 2009
I bought a Dell Mini 9 from the outlet and its already shipped. I'm having second thoughts though because of the $245 deal through Sam's club for a brand new one when I payed $230 for a used one.
I'm also not sure if I even need a netbook since I have a XPS M1530 and want to hold off until the 09 Fall Semester to get a netbook (if I decide I want one).
So my question is this: Would I be charged a 15% restocking fee if I refuse delivery? Would I be charged a 15% restocking fee for returning through Dell? Does it depend on whether I open the box or not? Would I have to pay for shipping?/not be refunded shipping/taxes?
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Jun 9, 2009
I ordered a xps 1340, recieved it today, after working with tech support deemed the slot load rom drive is dead.
I did not get on site service when i was ordering, that said I absolutely offended by and refuse to follow their process to resolve this.
That being me shipping a laptop i have had less than 2 hours back to dell for them to hopefully fix the issue and then wait for the shipment back.
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Jan 3, 2010
2 years ago i ordered a Vostro 1700 that took ages to arrive because of i think back then screen supply problems.
Now we ordered a few new Studio 1747 with the Core i7 820 procs the order date was 1 December.. But now i got a mail that the delivery date is pushed back to 17 of February!! Wooot???
It seems that dell is many times just saying that you can order new systems but most of the time they can deliver one bit?
Its orderd from dell.nl, how are other orders doing in Europa? Are the 1747 with the Core i7 being delivered in the states?
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Jan 6, 2010
I have looked throughout the site and even emailed customer support (with no answer) but cannot find anything about average delivery times. I live in England and have order a new alienware m15x which was dispatched early on monday via ups. UPS tracking is still not active on my order (I know it can take up to 4 working days, which I find quite ridiculous frankly) and I am getting frustrated as I have no idea whats happening or when I can expect my order. I was just hoping people could give me an idea of how long it took their order to be delivered once shipped and if someone could tell me where uk alienware orders actually ship from.
I have been reading through dell forums and noticed that some american customers have had their orders listed as shipped but the orders had not actually been picked up by the carrier (i.e. ups). I wonder if anyone in the uk has experienced similar issues with delivery.
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Mar 30, 2009
Ordered a Dell Studio 1537 on Thursday 26th March. Estimated delivery time is 14th April. To be honest with you. I think that is a bit of a long wait. Not very happy. On the other hand the payment cleared and it also went through pre-production within a day. It has been in production(phase 3) for 3 days now.
Other than that....
What do you guys think of it. Good laptop? My main specs are Intel® Pentium® Dual-Core Processor T4200 (2.0GHz, 800MHz, 1MB cache), 2GB RAM, 256MB ATI Mobility RADEON HD 3450, 160 GB HDD.
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Mar 13, 2009
So I've recently ordered a Dell Studio 1537 to replace my ancient Inspiron 6000 . I ordered it on the 10th and it's in production right now, but it says that I shouldn't receive it until the 27th! Does it really take that long? I didn't change anything, all I did was change the color. How long did it actually take to receive yours?
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Nov 9, 2009
I am thinking of buying a Dell. However, in the Dell forum, there are really a lot of people who complain about the bad treatment they had regarding very long delays in delivery (or orders that are cancelled and rescheduled at a later date), in addition to incomplete or not reliable customer support.
So, the question is, are just whiners/exceptional cases, or there is indeed a diffuse problem for Dell about keeping the promised delivery times?
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Feb 17, 2010
I recently ordered a Dell Studio 1558. Dell claim it has been shipped, and on clicking the Walsh Western link, it gives me the Customer number not found etc dialog. I tried the methods mentioned to input my numbers manually, but it still says not found. What can i do?
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Nov 17, 2009
I just wasted 45 minutes trying to get a discount or free delivery or student discount or the EPP thing over the phone, anything!
But they wouldnt throw me a bone, i think it might be because i always get put through to the india call centres
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Jan 18, 2009
Is it normal that dell.ca would have fewer choices of screens than dell.com? I'm looking at the studio 15, and dell.com lists Hi Resolution/Bright,
glossy widescreen 15.4 WLED display (1440x900) as a choice, which is what I want, but dell.ca doesn't. When I view the system specs though, that choice is listed as on option.
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Apr 26, 2013
I have a Dell Latitude E6530 and when I plugged in my monitor and keyboard into the docking station, they were not recognized. But I can plug them into the laptop while docked and they are recognized.Â
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Mar 16, 2013
I have a Dell Inspiron N5010 purchased about 2 and a half years ago. I was just deleting some random programs which I don't ever use, and accidentally clicked on uninstall Dell Data Safe Local Back up.Â
How to reinstall it? I tried to do so by clicking this link [URL] .... but it just came up with an error message.Â
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Feb 9, 2013
my laptop vostro 3460 won't boot any more. When I turn it on it loads the Dell logo (I suppose it passes the POST) but then it just shows a black page. It could be anything, but I guess that it may have something to do with Windows 8 and the UEFI system. I also would be quite happy to install linux mint and get rid of Windows, but I don't know how to change the boot priority order.
So my questions are:
1 is it a hardware issue ? if not, can I solve my problem easily ?
2 how can I change the boot priority order, to install mint ?
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Mar 3, 2013
I am looking for xp driver for Dell Wireless WLAN 1397 Half MiniCard (4312bg) (boradcom).
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Jul 8, 2009
Dell Inspiron 1545 with Vista
Slow keyboard response, letters don't keep up with my typing.
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Oct 16, 2009
Can a dell lcd screen work in non-dell laptops, or do they use a non-standard connection?
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Oct 21, 2008
when i first got my dell inspiron and it was all good. when i set the monitor to shut off after 1 minute of being idle, it did and would not turn on unless someone moved the mouse of pressed a button. however, after i reformatted, the computer monitor would shut off after 1 min but soon afterwards it turns on again by itself, then it goes off again, then it remains on permanently. i recently formatted my laptop again and this problem persists. anyone knows whats sup? im using xp ftw... and my configurations are the same as it was before the reformats so idk whats wrong.
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Sep 21, 2007
i have just installed dells quickset, someone who have try it before ? (did you like it better then XP energy scheduler)
someone know if "allways on" is the same as (dells) "maxium performance" ?
im wondering if (maybe) Dell quickset gives me little longer battery time then XP scheduler. (maxium battery VS battery (XP)
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Jan 28, 2013
Why can"t I get the Dell Webcam Central to load on my inspiron 1545? I have downloaded it twice from the support site for my service tag and each time i attempt t install it and it shows a coorupt or incomplete download
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Jan 1, 2013
My new Inspiron 7520 is not booting beyond the black "dell" screen after i shut it down for the first time.
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Sep 30, 2009
I have a BIG Problem my latop been actin funny cuz when i turn it on the Dell screen doesnt pop up cause the loading dot still runs when its turned on
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