I have looked throughout the site and even emailed customer support (with no answer) but cannot find anything about average delivery times. I live in England and have order a new alienware m15x which was dispatched early on monday via ups. UPS tracking is still not active on my order (I know it can take up to 4 working days, which I find quite ridiculous frankly) and I am getting frustrated as I have no idea whats happening or when I can expect my order. I was just hoping people could give me an idea of how long it took their order to be delivered once shipped and if someone could tell me where uk alienware orders actually ship from.
I have been reading through dell forums and noticed that some american customers have had their orders listed as shipped but the orders had not actually been picked up by the carrier (i.e. ups). I wonder if anyone in the uk has experienced similar issues with delivery.
Ordered a Dell Studio 1537 on Thursday 26th March. Estimated delivery time is 14th April. To be honest with you. I think that is a bit of a long wait. Not very happy. On the other hand the payment cleared and it also went through pre-production within a day. It has been in production(phase 3) for 3 days now.
Other than that....
What do you guys think of it. Good laptop? My main specs are Intel® Pentium® Dual-Core Processor T4200 (2.0GHz, 800MHz, 1MB cache), 2GB RAM, 256MB ATI Mobility RADEON HD 3450, 160 GB HDD.
So I've recently ordered a Dell Studio 1537 to replace my ancient Inspiron 6000 . I ordered it on the 10th and it's in production right now, but it says that I shouldn't receive it until the 27th! Does it really take that long? I didn't change anything, all I did was change the color. How long did it actually take to receive yours?
i have a dell xps m1530 that has the t9300 processor and it got damaged so then dell decided they would send me a replacment system
so they send another xps1530 refusbished was not happy with that so i called and complained took them 2 weeks to decide what they where going to do so in the 2 weeks i saw the M15X for 1499 plus 200 in free upgrades so i bought hte m15x with the i720 i only got the basic 512 vid card i dondt do alot of gaming and i might get into wow but not sure if i will or not here is the thing ......
I've been thinking about getting a new laptop. I'm pretty satisfied with Dell, I know that I might get a "better" deal some where else, however Dell has provided me exceptional service with 3 systems I've own/owned in the past.
The studio XPS 16 has everything I want in a laptop minus a gaming video card. The alienware looks very slick and has a decent video card.
I have a budget of $2000. So I'm looking for opinions, which of the two would YOU get
I know alienware tends to be abit bulkier, but is this a good thing? Or should I request Studio XPS 16? Everything seems alot beeter then my current 1530 but not sure about the graphics card? I Here is what they are sending: ...
What I need is a system that can do both of these tasks. I find the alienware to be FAR too much money, as it's somewhere in the ballpark of $2300.00 CDN + tax if I want a laptop guaranteed to do both jobs .....
So my M1730 got shipped yesterday... they gave me 2 tracking numbers-- both were used in august 08.. So I waited it out, and later on, the two tracking numbers both updated... Both of them say "Electronic info received".
I call Fedex this morning, they tell me Dell hasn't shipped anything yet. I call Dell, the lady tells me it was shipped and not to worry. I don't know who to believe..
So basically I can't track my package and know when its coming....
my studio xps 16 (1640) shipped with vista 64bit and I also received a Win7 64bit upgrade. Is it possible to get a 32bit version of Win7? I have the home premium version.
I've placed my order for the Studio 1537 yesterday (yay), and I was wondering what type of hard drive Dell equips the Studio 15 with. The order confirmation says I have a 320 GB 5400 rpm HDD (reference number 400-14158).
So, I recently have been having multiple issues with my laptop, so I reformatted the hard-drive and re-installed windows. In the process, I noticed a 39-gig OEM partition on my hard-drive.  After research, it seems like this is supposed to be a recovery partition with factory settings but I have been unable to access it, even after installing the Dell Datasafe (and consequently Alien Respawn.)
How I can restore the system to the recovery partition, as for whatever reason the drivers aren't working properly and I am having no backlights behind the keys or even the power button. Â I've followed the 'correct' driver install order and it still isn't working.
On the dell driver download page there's no bios update available when I filter by my service tag, but if I go to all related updates for this product it's up to A09. The bios and video bios were shadowed.
I received my M1730 today, and all of the paperwork states I have the 8800 GTX 2X512mb cards (my order screen, my invoice, etc), yet when I powered it up, looked at the BIOS, it has the 8700's in it. Now I don't know what to do. I want the machine but don't want to have to wait another 2 weeks to get it.
I also ordered a Crimson Red cover and it came with the Smoke Gray cover, don't know how this happened either, but not as big a deal as the video cards!
I tried a few days ago to watch some movies on my laptop but my disk driver couldn`t read my dvd´s at all. It can read CD´s but no DVD´s. This is my dvd driver:
PLDS DVD+-RW DC-8A2SH
My laptop is an Alienware M15X and I´m using Windows 7 (64bits)
My laptop had to be replaced by Dell a second time within the last four years recently. I shipped it in and it took about a week and they placed an order to begin processing a shipment for a replacement. The replacement shipped out on Thursday. I had to do my own investigating to get a tracking number because the reps were useless.
I go to FedEx to check the number and find out its getting overnighted (YES!) but then to my horror, I noticed it's getting this to an old address I lived at YEARS ago. The thing I find funny about this is that, even when the laptop was replaced the first time, nothing was shipped to that address it was shipped to me at school. When I received the box to ship in my current unit to repair, it was sent to my current address. I have no clue where they got this address .....
My status changed to shipped this morning at 8am, but I haven't been provided a tracking number to follow the package.
I'm shipping "Canada standard" or do you think something's up?
I got an Email saying it was shipped but no tracking number is there an automated system I can call in canada to get an update since the web side says NA?
My itinerary clearly shows a Nvidia Geforce 210m graphics card and they shipped me a system with 9400m.
I have already started my previous work on this computer and I dont know if I should go back to the customer care and ask them to replace this as it will be collected and I dont know how long they will take to replace this.
Again with the WLED screen, I am not sure if it is ... actually a WLED... I searched all the forums and have seen the 1330 pics but have never seen a 1340 wled screen pic as this one has curved edges...
I've ben waiting patiently(ish) for my delivery from Dell, and using the status page I've managed to follow it for so far, but the last action updated was on the 26th, nothing since........................................
So my Dell XPS M1730 finally got shipped this morning! (Yay). The thing is the dell person expedited my order and gave me free next business day delivery.
Since it got shipped today, shouldn't it come tomorrow (Hence the name next business day)? The dell estimated delivery date says the 29th ( Which I won't be home on )
i just saw my laptop is in nashville since 6pm today what are the chances i'll get it in dallas by tomorrow anyone know? or how i can find out when it ships out of there
How solid are Dell's estimated delivery dates? Do they ever get bumped ahead? I ordered a new Studio 17 the other day and it says in production but the ETD is November 6th.
I ordered a dell xps m 1750.. for a new business I have started.. it was due to arrive a week before a meeting so that I could use it for this meeting,
they havent told me that it was going to take an extra 2 weeks to arrive and I found out by checking the tracker!
I haven't ordered a system from Dell for over a year now, and I was just wondering if they still tended to beat their expected delivery dates (in a good sense)
or if now they actually give you an estimate that gets your hopes up for nothing.
I bought a Dell Mini 9 from the outlet and its already shipped. I'm having second thoughts though because of the $245 deal through Sam's club for a brand new one when I payed $230 for a used one.
I'm also not sure if I even need a netbook since I have a XPS M1530 and want to hold off until the 09 Fall Semester to get a netbook (if I decide I want one).
So my question is this: Would I be charged a 15% restocking fee if I refuse delivery? Would I be charged a 15% restocking fee for returning through Dell? Does it depend on whether I open the box or not? Would I have to pay for shipping?/not be refunded shipping/taxes?
