Dell Alienware M15X :: Disk Drive Can't Read DVDs
Mar 26, 2013
I tried a few days ago to watch some movies on my laptop but my disk driver couldn`t read my dvd´s at all. It can read CD´s but no DVD´s. This is my dvd driver:
PLDS DVD+-RW DC-8A2SH
My laptop is an Alienware M15X and I´m using Windows 7 (64bits)
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Feb 26, 2013
So, I recently have been having multiple issues with my laptop, so I reformatted the hard-drive and re-installed windows. In the process, I noticed a 39-gig OEM partition on my hard-drive. After research, it seems like this is supposed to be a recovery partition with factory settings but I have been unable to access it, even after installing the Dell Datasafe (and consequently Alien Respawn.)
How I can restore the system to the recovery partition, as for whatever reason the drivers aren't working properly and I am having no backlights behind the keys or even the power button. I've followed the 'correct' driver install order and it still isn't working.
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Jun 12, 2014
I discovered lately after updating my BIOS from hp website URL....that when i use my dvd driver to read dvds he gives me a message that telling me and I don't know how to get my original BIOS before updating .
CPU:intel core i5 3210M 2.5Gz 4 coresRAM:4 GB
Video:Inernal intel hd family 4000 HD External Readon HD 6000-7000OS:Windows 8 64-bit
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Dec 7, 2009
i have a dell xps m1530 that has the t9300 processor and it got damaged so then dell decided they would send me a replacment system
so they send another xps1530 refusbished was not happy with that so i called and complained took them 2 weeks to decide what they where going to do so in the 2 weeks i saw the M15X for 1499 plus 200 in free upgrades so i bought hte m15x with the i720 i only got the basic 512 vid card i dondt do alot of gaming and i might get into wow but not sure if i will or not here is the thing ......
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Sep 8, 2009
I've been thinking about getting a new laptop. I'm pretty satisfied with Dell, I know that I might get a "better" deal some where else, however Dell has provided me exceptional service with 3 systems I've own/owned in the past.
The studio XPS 16 has everything I want in a laptop minus a gaming video card. The alienware looks very slick and has a decent video card.
I have a budget of $2000. So I'm looking for opinions, which of the two would YOU get
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Mar 3, 2010
I know alienware tends to be abit bulkier, but is this a good thing? Or should I request Studio XPS 16? Everything seems alot beeter then my current 1530 but not sure about the graphics card? I Here is what they are sending: ...
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Apr 25, 2010
1) Electronica Musician
2) Hardcore Gamer
What I need is a system that can do both of these tasks. I find the alienware to be FAR too much money, as it's somewhere in the ballpark of $2300.00 CDN + tax if I want a laptop guaranteed to do both jobs .....
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Mar 29, 2013
On the dell driver download page there's no bios update available when I filter by my service tag, but if I go to all related updates for this product it's up to A09. The bios and video bios were shadowed.
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Sep 21, 2014
There's a "disk read error occured" when I startup and it won't boot into windows at all. I did a hard disk test in BIOS and the Short DST failed and the failure id is GTU23F-5QF788-XD6V5F-60UR0 for Hard Disk 1. I know there's an 80 SSD and 750 HD but which one failed?
If the ssd failed can I use the 750gb HD or does it need both?
If I do need to replace the SSD can I replace it with a regular HD (on a budget) and what size drive do I need? 2.5?
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Feb 8, 2013
I have an alienware x15 and can't get it to play DVD's. I've tried various programs to play them with to no avail. What do I do?
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Mar 5, 2014
I have a Dell XPS L502X and it doesn't read any dvds, cd inspite of having a DVD/CD-rom drive. Same problem is faced by my friends having the same xps l502x.
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Jan 14, 2009
I have HP dv 9700 with vista home edition
My dvd rom cannot read dvds but cds.
I didn't use the dvd rom read any kind of cds and dvds since i brought. ( i brought at Jan 2008).
I do not install any burning software and I tried with various dvds ( movies, games) and it isn't working.
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Jan 12, 2009
My laptop is HP dv9700 with window vista home edition
I never use the dvd rom since I bought (never burn a cd/ dvd or read a dvd).
But, now i wanna to install a game and its format is DVD, but the dvd rom doesn't take it. I try with cd and it works.
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Jul 8, 2008
I was reformatting my iPod the other day and I left the house to go run some errands and when I got back I was greeted with the BSOD. So I just restarted my computer like always when suddenly I was greeted with this:
PBR 2... done
A disk read error has occurred
Press Ctrl + Alt + Del to restart
So I pressed Ctrl + Alt + Del and got the same message. About 5 times later I was able to run some sort of diagnostics and it was showing something with my HDD. So I tore my computer apart and put everything back in just to see if that would work and I'm still getting the same.
Am I just screwed out of my 20GB of music and all those programs that I had on my computer or is there some sort of fix to be able to recover the data? And will I just have to cave and get a new HDD?
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Nov 23, 2014
I have a new XPS 15 laptop and the card reader is not recognizing the pictures on the card. I did get it to read it last night but today it will not read.
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Aug 22, 2014
My hp probook 4530s DVD/CD ROM can't read dvds when i insert them am running on window 7 32bits.
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Mar 9, 2013
I got a laptop inspirion 6000. I tried to start it after a long time keep getting
"loading pbr 2 ... done
a disk read error occurred
press ctrl+alt+del to restart"
When re-start just keeps saying same thing all the time only load to 3/4 of blue band...
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Jan 14, 2008
last night, I got on my desktop momentaily. Closed the laptop lid(laptop is still on) and placed the keyboard on top of the laptop so I can open the Linux gFTP program, connect to my sites FTP and run a full backup before I went to bed. No problem.
Slept about 8 hours, woke up. Opened the laptop LID to check email and forums, and I'm greeted with a BSOD. Great. Laptop is extremely warm too. So I soft shut down (holding the power button down) and the computer reboots itself.
Well, it takes a little while for the PC to boot, then I'm greeted with a.
Loading PBR 2....Done
.
.
A disk read error occured
Press Alt Ctrl Del to restart
I guess this is the prime time to go ahead and upgrade that small 60Gb harddrive,
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Sep 15, 2014
I use hp compaq cq42...suddenly I on my laptop then the laptop say a disk read error occurred
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Feb 22, 2013
My xps was having start-up issues and when trying to run the Vista Start-up Repair disk I received an error:
'The instruction at 0x7336e159 referenced memory at 0x00000076. The memory could not be read. Press CANCEL to terminate the program'.
Then at re-boot I accessed the boot menu and ran a PSA Diagnostic and received the following error code while scanning the processor memory:
' ERROR CODE: 0142 MSG: Error 2000-0142 MSG: Hard Drive 1-Self Test unsuccessful STATUS: 79'.
I have installation disks as follows:
Dell Drivers and Utilities for XPS M1530, Dell Windows Vista Home Premium 32BIT Reinstallation DVD, Dell Media Direct 3.5 for XPS Reinstallation Disk.
What can I do?
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Nov 21, 2014
I cannot log in on my hp pavilion dv6 notebook pc, it is giving me: A disk read error occurred; Press ctrl-alt-delete to restart,!prompt.
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Apr 5, 2014
My HP Pavillion g6-2249wm notebook has crashed twice in 2 weeks. When it came back from being recovered it had nothing in it but windows 8 (I upgraeted to 8.1) It won't restart right. It also won't show PDFs that are on audio disc now do i need to ownload something? Also it blocks almost all clicks on links how do i stop this.
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Feb 4, 2009
So i got the 1640 with blueray, and I was messing around with different applications like PowerDVD and media center, and I notice there isn't an up-conversion option.
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Aug 30, 2009
I've downloaded an utility that tells the optical drives capabilities and it seems that the drive can only read DVDs but can't write DVD-R or DVD-RW. This is the info about the device:
Vendor :HL-DT-ST
Product id: CDRWDVD MU10N
Vendor specs: ABLBA 08/07/25
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May 9, 2009
Dell XPS M1710. Phillips SDVD8820 DVD/CD RW Drive. Shows up in hardware manager, but all of a sudden, after writing a few discs in the morning, the drive just stopped being able to either read or write a CD.
I've tried reading both commercial audio CDs as well as audio CDs I've written on the system, and it just behaves as if there is no CD in the drive. Using iTunes, WMP, Media Monkey, and Nero 9...
When I stick a DVD in the drive and let Nero 9 check the drive out, it recognizes what type of drive it is, etc. But if I ask any of those apps to read or play a CD, they all say no CD is in the drive..
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Jan 3, 2009
HP DV2817CA
I read some other thread it points to something got uninstalled that causes "this computer does not have a drive capable of creating cds or dvds. Contact HP Support."
it mention one of the solution is to restore to an earlier version. But I prefer not to restore to earlier version if possible. is there a program that I can download from HP , to be able to create the recovery disk ?
MY DVD
HL-DT-ST DVDRAM GSA-T20L ATA Device
Driver Date: 21/06/2006
Driver Version: 6.0.6001.18000
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May 11, 2009
My hdx16 can't access this option for some reason. i have a Blu-Ray ROM with SuperMulti DVD+/-R/RW Double Layer.This always show up "This computer does not have a drive capable of creating CD's or DVDs". When i purchased this computer, i bought the recovery dvds too so im not worried, but i want to know why this computer is having this issue from the recovery manager.
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Aug 7, 2009
This might sound a bit trivial but could somebody clarify Dell's Bluray option to me pls:
Fixed Internal Blu-ray Disc (DVD+/-RW + BD-ROM) Slot Drive including SW
Obviously it reads and writes dvds both + and -; read bluray discs only but not write...
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Apr 12, 2009
Hey something really weird happened to my m1530 computer. My TEAC DVD+-RW
DDVW28SLC no longer reads any CDR/W discs! It reads DVD's and CD's fine.
I've tested a couple CDR discs that work on my friend's computer but not mine. Anybody ever experience this before .....
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May 8, 2010
I have a Sony VGN-AR38G.
I have upgraded the HDD and RAM 2 months ago after a hardisk failure.
Current specs as follows:
Intel Core2 CPU T7400@2.16GHz
Nvidia GeForce Go 7600 GT
2x2G RAM
2x320G HDD
Optical Drive: Mata BD-MLT UJ-210S ATA Device
In device manager it says the device is working properly.
Current driver version is 6.0.6001.18000, which should be the latest (Ver1.06)
The laptop was purchased in June 2007. Broke Dec 2009 due to hardisk failure. Then I upgraded some hardwares (HDD & RAM), reinstalled Vista Home Premium (Burnt disk) then upgraded to Win7 (Retail disk).
Then 2 weeks ago, I left it on battery only, thought it would go into hybernation when the battery drains, however I had a nasty system loss, basically all I had was the Vaio logo and BIOS info, not even F8. So had to reinstall the system. Did pretty much the same thing as before, except I did the firmware upgrade of the optical drive, which I don't recall doing the last time. Then, I'm stuck with the Win7 upgrade.
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