Dell :: Laptop Shipped To Wrong Address
Aug 1, 2009
My laptop had to be replaced by Dell a second time within the last four years recently. I shipped it in and it took about a week and they placed an order to begin processing a shipment for a replacement. The replacement shipped out on Thursday. I had to do my own investigating to get a tracking number because the reps were useless.
I go to FedEx to check the number and find out its getting overnighted (YES!) but then to my horror, I noticed it's getting this to an old address I lived at YEARS ago. The thing I find funny about this is that, even when the laptop was replaced the first time, nothing was shipped to that address it was shipped to me at school. When I received the box to ship in my current unit to repair, it was sent to my current address. I have no clue where they got this address .....
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Mar 26, 2009
I was on a business trip and my replacement arrived.
Since I was away I asked my wife to packup my old one and send it to them.
She packed up another laptop older machine that I had and sent it back.
Do you think that they will notice or give me any problems
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Feb 18, 2008
I received my M1730 today, and all of the paperwork states I have the 8800 GTX 2X512mb cards (my order screen, my invoice, etc), yet when I powered it up, looked at the BIOS, it has the 8700's in it. Now I don't know what to do. I want the machine but don't want to have to wait another 2 weeks to get it.
I also ordered a Crimson Red cover and it came with the Smoke Gray cover, don't know how this happened either, but not as big a deal as the video cards!
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Nov 19, 2009
My itinerary clearly shows a Nvidia Geforce 210m graphics card and they shipped me a system with 9400m.
I have already started my previous work on this computer and I dont know if I should go back to the customer care and ask them to replace this as it will be collected and I dont know how long they will take to replace this.
Again with the WLED screen, I am not sure if it is ... actually a WLED... I searched all the forums and have seen the 1330 pics but have never seen a 1340 wled screen pic as this one has curved edges...
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Jan 13, 2010
I am using a Wireless lan long range usb adapter from Engeniustech called EUB-362EXT product. I entered the mac address in the firmware of my router and any place in my house I can pick up a wireless signal. This device will pick up a wifi signal and amplify it so all I do is connect the EUB-362EXT unit to a strong antenna and I can pick up a signal in my basement but the router is on my second floor.
I would like to use the same setup on my laptop when I am on the road because the internal wifi of the laptop is weak. I can disable the internal wifi but would like to know how I can create a a wifi network profile in my laptop that will allow me to enter the mac address of the adapter. I am using Windows XP sp2.
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Oct 13, 2009
I have a dell inspiron 6000 computer and installed Ram into my laptop. The thing was i tried to push it in and it would not go in. I then later saw there was a spot where u can push the ram in and eventually got it in. I did use lot of force pushing it in.
When i open my laptop, it opens but the screen is black and then turns off in like 7 seconds. I then took out the new ram and installed the old ram. It still has the same problem. Does that mean my laptop does not work anymore? Does it also mean i cannot return my RAM to the online site where i purchased my ram since theres a 30 day policy?
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Dec 4, 2008
We bought a Dell Studio 1525 with the "Sea Sky" pattern off of the Dell outlet. We did not get a 1525 w/ the Sea Sky pattern.... it came with some sort of Red Swirl pattern.
Now, I call Dell... they tell me that it is the pattern that we ordered... what? I am not blind, I can read. Dell CONFIRMED we ordered the Sea Sky pattern and sent us something else.
Yes, I am pissed about the pattern on the laptop, not because of the pattern on the laptop, but because they sent us the wrong product and WILL NOT send us the correct product. If we bought one that had 3 gigs of RAM and they sent us one that only had 2, would they pull this same BS?
how to get the correct laptop?
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May 23, 2009
Anyone know what might have caused this? Then again, I didn't try turning on the laptop before removing it. It's been sitting around about two weeks
I was removing the keyboard so I could have a look at the wifi card to see if it was loose since my sis was having technical issues with it. Anyway, now the laptop just doesn't boot.
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Nov 17, 2014
My HP Pavilion g6, My laptop says that the system is disabled and after 3 wrong password entries I get this code : 68223555
I use this laptop everyday and it's very important for my work.
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May 20, 2013
I have HP Envy dv6 7200t laptop which I purchased directly from HP.
In the speifications I requested a special graphic card: NVIDIA GeForce GT 630M with 2 GB dedicated ram.
I am using Windows 7 64 bit in English.
Now I didn't have much use for such a graphic card until today - I installed a game and it pointed out my graphic card sucks and the game won't run smoothly on it - it said my graphic card is Intel HD Graphics 4000.
I checked the device manager and found out 2 graphic drivers - for both of the listed graphic cards.
both of them are up-to-date (I made sure about the second one from nvidia control panel, and even reinstalled it just incase)
Assumptions:
I am not much of a hardware expert but I assume I do have 2 graphic card - internal on the motherboard (intel) and external (GeForce) - And if thats the case, somehow Windows chooses to use Intel instead of GeForce.
I also made sure of it by disabling the Intel HD Graphics 4000 from the Device Manager and my screen went black - I guess its safe to assume that indeed the intel driver is the one in use.
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Nov 9, 2009
I have a Dell Inspiron 1520 and my friend has a Latitude D820.
Tonight she accidentally plugged my power adapter into her laptop. A few hours later, she noticed that her laptop indicated that it wasn't plugged in, and that's when we realized that she had accidentally used my adapter instead of hers.
Now my adapter doesn't work at all. We've tried the adapter with both our laptops with different outlets with the same problem, so we know it's the adapter. The green light also doesn't come on when it's plugged in anymore.
Did plugging my adapter into her laptop somehow screw up my adapter, or could this just be a coincidence? Is there any way to fix the adapter or at least figure out what the problem is? And if I have to purchase a new adapter, do the universal ones they sell at retail electronics stores work OK? I would order one from Dell but I'm working on a project now and I don't have time to wait for it to ship.
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Jul 13, 2009
I need the static IP address so I can't disable write a random IP address, but I don't want the employee going online on these computers.
I can't also use parnteal control because, for some reson, it stops my main program from working.
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Nov 13, 2014
How can I resize the address bar or reduce the font size? I am using an HP 15, running Windows 8.1. This bar is huge! It is using up too much screen space.
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May 27, 2009
So my M1730 got shipped yesterday... they gave me 2 tracking numbers-- both were used in august 08.. So I waited it out, and later on, the two tracking numbers both updated... Both of them say "Electronic info received".
I call Fedex this morning, they tell me Dell hasn't shipped anything yet. I call Dell, the lady tells me it was shipped and not to worry. I don't know who to believe..
So basically I can't track my package and know when its coming....
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Nov 17, 2009
my studio xps 16 (1640) shipped with vista 64bit and I also received a Win7 64bit upgrade. Is it possible to get a 32bit version of Win7? I have the home premium version.
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Nov 20, 2008
I've placed my order for the Studio 1537 yesterday (yay), and I was wondering what type of hard drive Dell equips the Studio 15 with. The order confirmation says I have a 320 GB 5400 rpm HDD (reference number 400-14158).
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Feb 13, 2010
I wanted to email Acer about the availability of a certain notebook, but I can't seem to find an email address I can use anywhere on their website. Does anyone know if they have one?
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May 14, 2009
What will happen if no one is there to take/sign the package? Will they just deliver again monday or do I have to go pick it up somewhere?
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Feb 18, 2013
When I use my computer on my home network all is good ...
When I try to connect to a mobile hot spot on my wireless phone I get a windows error that 2 computers are using same ip address then I get blue screen of death ....
I am using windows 7 home premium ...
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Jun 25, 2008
I modify the value of "localy administrated MAC" in the broadcom 802.11g wireless adapter properties.
But when I ask Windows the mac address, it shows me the original MAC of my adapter.
the OS is Vista Home Premium(32 bits) and I have the latest driver.
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Jan 6, 2010
I have looked throughout the site and even emailed customer support (with no answer) but cannot find anything about average delivery times. I live in England and have order a new alienware m15x which was dispatched early on monday via ups. UPS tracking is still not active on my order (I know it can take up to 4 working days, which I find quite ridiculous frankly) and I am getting frustrated as I have no idea whats happening or when I can expect my order. I was just hoping people could give me an idea of how long it took their order to be delivered once shipped and if someone could tell me where uk alienware orders actually ship from.
I have been reading through dell forums and noticed that some american customers have had their orders listed as shipped but the orders had not actually been picked up by the carrier (i.e. ups). I wonder if anyone in the uk has experienced similar issues with delivery.
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Jan 17, 2009
My status changed to shipped this morning at 8am, but I haven't been provided a tracking number to follow the package.
I'm shipping "Canada standard" or do you think something's up?
I got an Email saying it was shipped but no tracking number is there an automated system I can call in canada to get an update since the web side says NA?
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Jan 14, 2010
I know it sounds Outlook-ish, but I think it'd be nice to be able to have my calendar and contacts show within Apple Mail -- that way, everything is right there in one window, and any changes I make are synced to Gmail / GCal, since that's the source of my calendar and contacts.
Have only found one reference to a since-defunct piece of software. Can this be done, preferably via freeware -- or even software options I missed?
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Oct 27, 2009
What solid-statd drive (SSD) is shipped in the MacBook Pro?
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May 4, 2008
with an xps used my 9300 charger and now it wont power on anymore with her old charger. it would only bring her to the screen where it says...this is a different charger, even when she is now using her original charger. it was working before on battery, but now that her battery is discharged, it's not working.
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Mar 4, 2010
My current laptop, an acer, has been on its last legs for a long time. Everything with it is falling apart. Being a senior in high school, and off to college next year, I need a good machine.
My dad offered me his old m1330, which he bought, refurbished, about a year ago. I am not sure about the warranty, but he has used it lightly (for taxes only) and never had a problem with it.
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Mar 12, 2010
I was flashing my bios of my dell xps studio 16 (i don't know which 17xx it is... it has i5 and 4gb of ram. some ati vidfeo card with 1gb of vram, 15.6 LCD)
And then it froze for about an hour. So I unplugged power, took out battery and tried to boot it up. To my dismay, nothing showed up on the screen.
I have so much stuff on my HD that I need.
What are some ways to fix my laptop? Do I have to send it to dell? Will I lose all my data?
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Oct 14, 2009
I was in the middle of watching a show on hulu when the computer suddenly got really slow for no apparent reason. I tried closing apps but it didn't help. Being very impatient I held the power button down to turn it off.
When I turned it back on the hard drive instantly started working non stop (HDD light on solid. not blinking) and it took forever to load windows. The HDD is on constantly now and the performance is terrible
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Jun 11, 2009
I've just bought a Dell XPS M1330, which had Windows Vista. I've erased the Vista, installed the XP and updated the BIOS to the lattest version. As I was experiencing random freezings, I ran Orthos ...
the CPU temperature rose rapidly to ~80C and in less than 3 minutes was above 90C. After ~5 minutes, it has reached the critical value and the laptop shutted down, even though the fan was spinning above 5000 rpm.
Using CoreTemp and CPU-Z, I've seen that the VID of the CPU (T7500) is ~1.2500V, but CPU-Z shows 1.36V and even 1.40V sometimes. Using the RMClock I've found the CPU to be stable @ 2200MHz @ 1.20V (maybe even less).....
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Jun 10, 2009
i've recently purchased a 2nd hand dell D830 laptop. it was running windows vista and everything was working fine. but i need to have it running XP, so i formatted and installed XP PRO.
entered the service tag on support site, downloaded the "shipping" drivers. most of them install, some terminate with errors, others tell me that the hardware isn't found. no audio, also wrong display drivers, points me to intel drivers, but that doesn't install, nvidia one does the trick... just endless problems, but when i revert to VISTA, it all works again.
i need this machine to run xp.
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