Dell :: What's The Real Situation For Delivery Times?
Nov 9, 2009
I am thinking of buying a Dell. However, in the Dell forum, there are really a lot of people who complain about the bad treatment they had regarding very long delays in delivery (or orders that are cancelled and rescheduled at a later date), in addition to incomplete or not reliable customer support.
So, the question is, are just whiners/exceptional cases, or there is indeed a diffuse problem for Dell about keeping the promised delivery times?
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Nov 8, 2012
my Dell N5040 is beeping 8 times (3 times) before start-up
Somethings it starts, sometimes it doesn't
somethings it keeps beeping 8 times over and over and over. (very softly)
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Jun 7, 2009
I just bought a new dell xps 1340 with 2.4 GHZ cpu p8600
but when i checked with cpu-z newest version the speed is limited at 1.6 GHz
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Apr 9, 2008
FAQ indicates 4GB as max amount of RAM. But Dell's own data at [url] says 2GB.
To make things more confusing, some posts on notebookreview listed that exact URL as proof that the 1705 would use 4GB. So the Dell info was probably revised from 4GB to 2GB.
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Aug 26, 2009
I have a problem with my Combo device (TSSTcorp) on my Dell Inspiron. When I burn a DVD data disk with Nero it is burned at 1X to 1.2X. It doesn't matter which speed I have set (4X or 8X). So it takes approximately 50 minutes to burn a full DVD and after that the verification takes same time at this speed again.
When I burn a CD the real speed is again slower than the speed I have chosen. And at the end of the burning process I get a message saying that "buffer underrun error has been avoided hundreds of times" or something like this.
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Aug 10, 2009
when i was googling about the E4300 batteries, i found that 9-cell battery.
http://www.laptoppartsshop.com/dell-...ry-p50121.html
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Jan 2, 2009
Been lurking the boards over the last 9 months and every month (at least used to be) there was a "Just around the corner Dell is refreshing their XPS line" or "releasing a new Studio with better graphics card" post.
Now they either seem to have died entirely (i.e. people realize why there has been no XPS refresh with Montevino) or I'm missing where those posts have gone.
Before I put some $$$ towards an HP, any news?
I like the Studio line but their graphics cards are quite low and the XPS are about as old as an Apple ][e :/
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Mar 2, 2009
I've ben waiting patiently(ish) for my delivery from Dell, and using the status page I've managed to follow it for so far, but the last action updated was on the 26th, nothing since........................................
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May 26, 2009
So my Dell XPS M1730 finally got shipped this morning! (Yay). The thing is the dell person expedited my order and gave me free next business day delivery.
Since it got shipped today, shouldn't it come tomorrow (Hence the name next business day)? The dell estimated delivery date says the 29th ( Which I won't be home on )
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Jul 2, 2009
i just saw my laptop is in nashville since 6pm today what are the chances i'll get it in dallas by tomorrow anyone know? or how i can find out when it ships out of there
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Oct 1, 2009
How solid are Dell's estimated delivery dates? Do they ever get bumped ahead? I ordered a new Studio 17 the other day and it says in production but the ETD is November 6th.
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May 12, 2009
I ordered a dell xps m 1750.. for a new business I have started.. it was due to arrive a week before a meeting so that I could use it for this meeting,
they havent told me that it was going to take an extra 2 weeks to arrive and I found out by checking the tracker!
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Aug 18, 2009
I haven't ordered a system from Dell for over a year now, and I was just wondering if they still tended to beat their expected delivery dates (in a good sense)
or if now they actually give you an estimate that gets your hopes up for nothing.
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Feb 22, 2009
First time ordering from Dell. I ordered an Inspiron 1318 notebook on 2/19, and the estimated shipping date is 3/6.
The estimated delivery date is 3/13. I was wondering if those dates seemed like accurate estimations or if there are likely to be delays.
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Feb 15, 2009
I bought a Dell Mini 9 from the outlet and its already shipped. I'm having second thoughts though because of the $245 deal through Sam's club for a brand new one when I payed $230 for a used one.
I'm also not sure if I even need a netbook since I have a XPS M1530 and want to hold off until the 09 Fall Semester to get a netbook (if I decide I want one).
So my question is this: Would I be charged a 15% restocking fee if I refuse delivery? Would I be charged a 15% restocking fee for returning through Dell? Does it depend on whether I open the box or not? Would I have to pay for shipping?/not be refunded shipping/taxes?
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Jun 9, 2009
I ordered a xps 1340, recieved it today, after working with tech support deemed the slot load rom drive is dead.
I did not get on site service when i was ordering, that said I absolutely offended by and refuse to follow their process to resolve this.
That being me shipping a laptop i have had less than 2 hours back to dell for them to hopefully fix the issue and then wait for the shipment back.
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May 15, 2010
all of a sudden my internet goes EXTREMELY slow on the VPC-Z. Like crawlingly slow. Sometimes it comes back itself, other times I have to turn the wireless switch off and back on again to resolve it.
At the same time my main PC which uses the same router and connection is running fine.
I have tried changing the internet settings to a fixed 192.168.1.9 address and also using DHCP as normal, but neither resolved it.
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Dec 12, 2014
Whenever I boot up my laptop without the AC adapter plugged in I get a beeping error. 00C08270 Real Time Clock error pops up on the screen before start up. From my research it tells me that it could be the CMOS battery or the motherboard. If it's the CMOS battery I'm willing to replace the battery myself but if it's the motherboard I will probably need to go to the shop for that. What I'm afraid of is the cost. If my problem is the CMOS battery I don't know where to buy the battery replacement myself and if it's the motherboard, is it worth it to pay the cost of replacement and from what I know paying for a new OS too? or should I buy a new laptop instead?
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Apr 11, 2010
My Dell Studio XPS 16 (core i7 model) was ordered april 6th. The estimated delivery date was originally 4/22/10 but yesterday I logged on to see my status and it said that my laptop was "In Production" and that the NEW estimated date of delivery is 4/14/10....that means they changed my EDD to 8 days before the ORIGINAL date. Well, the 14th is in 3 days...and my laptop is still "in production" so did dell make an error on the site? If not, does that mean that it only takes 2 or 3 days for things to get delivered?
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Jan 3, 2010
2 years ago i ordered a Vostro 1700 that took ages to arrive because of i think back then screen supply problems.
Now we ordered a few new Studio 1747 with the Core i7 820 procs the order date was 1 December.. But now i got a mail that the delivery date is pushed back to 17 of February!! Wooot???
It seems that dell is many times just saying that you can order new systems but most of the time they can deliver one bit?
Its orderd from dell.nl, how are other orders doing in Europa? Are the 1747 with the Core i7 being delivered in the states?
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Jan 6, 2010
I have looked throughout the site and even emailed customer support (with no answer) but cannot find anything about average delivery times. I live in England and have order a new alienware m15x which was dispatched early on monday via ups. UPS tracking is still not active on my order (I know it can take up to 4 working days, which I find quite ridiculous frankly) and I am getting frustrated as I have no idea whats happening or when I can expect my order. I was just hoping people could give me an idea of how long it took their order to be delivered once shipped and if someone could tell me where uk alienware orders actually ship from.
I have been reading through dell forums and noticed that some american customers have had their orders listed as shipped but the orders had not actually been picked up by the carrier (i.e. ups). I wonder if anyone in the uk has experienced similar issues with delivery.
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Mar 30, 2009
Ordered a Dell Studio 1537 on Thursday 26th March. Estimated delivery time is 14th April. To be honest with you. I think that is a bit of a long wait. Not very happy. On the other hand the payment cleared and it also went through pre-production within a day. It has been in production(phase 3) for 3 days now.
Other than that....
What do you guys think of it. Good laptop? My main specs are IntelŪ PentiumŪ Dual-Core Processor T4200 (2.0GHz, 800MHz, 1MB cache), 2GB RAM, 256MB ATI Mobility RADEON HD 3450, 160 GB HDD.
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Mar 13, 2009
So I've recently ordered a Dell Studio 1537 to replace my ancient Inspiron 6000 . I ordered it on the 10th and it's in production right now, but it says that I shouldn't receive it until the 27th! Does it really take that long? I didn't change anything, all I did was change the color. How long did it actually take to receive yours?
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Oct 29, 2009
Do not post in this thread until you ACTUALLY take deliver of XPS 1645 I7. Since the other thread has been destroyed by the production fiasco, we will reserve this thread for reviews, questions, etc about the ACTUAL machine...
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Feb 17, 2010
I recently ordered a Dell Studio 1558. Dell claim it has been shipped, and on clicking the Walsh Western link, it gives me the Customer number not found etc dialog. I tried the methods mentioned to input my numbers manually, but it still says not found. What can i do?
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Mar 25, 2010
tell me the real world battery life of the Sony Vaio Z such as performance vs stamina mode for the Core i7? or continuous internet surfing or continuous movie watching
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May 8, 2009
Recently my games and videos are running real slow on XP.
Especially noticeable while sounds are going, for example on youtube, sounds like its on slow motion.
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Jan 11, 2015
where my laptop would shutdown randomly and give me a real time clock error. I googled around and found that replacing the cmos battery would fix the problem. I tried it out but still i am getting this problem.
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Feb 18, 2009
It's a phrase that's so often repeated I was wondering whether anyone thought it had any validity?
So often do I hear and read people saying things like, "if you have real work to do, then you have to use windows", and how offices couldn't exist on mac's, and how you can't get any work done if you are using a mac and your collegues are using windows etc.....
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Nov 17, 2009
I just wasted 45 minutes trying to get a discount or free delivery or student discount or the EPP thing over the phone, anything!
But they wouldnt throw me a bone, i think it might be because i always get put through to the india call centres
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