Dell XPS L501x :: Laptop Not Starting Up
Mar 26, 2013
Here is sequence of event happened with my xps L501x.
1. It was working fine
2. I opened up machine to check how is RAM in that
3. Unplugged one of RAM (along with that little steel clip also came out)
4. That little steel clip fall inside machine which I found again by little movement of laptop
5. I placed back RAM and that steel clip
6. When I try to start machine - IT DOES NOT START :(
7. When I put power adapter, I see the power light lit up and xps logo also has light. But NO sound from motherboard or Fan. Absolutely no sound hence machine is not starting.
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Jan 14, 2015
How do I restore windows 7 to my laptop when the option for dell data safe restore is not one of the options when I try to repair it ? I have never had this problem before. Only just pressed F8 , repair computer but the last option is not coming up. I have the discs that came with it and when I tried it with these discs in the same result.
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Jan 31, 2013
My laptop is refusing to accept the charger cable so I cannot recharge the battery or power up the laptop. The original charger broke but I have tried a new Dell charger and it will not work.
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Dec 12, 2013
My XPS L501X laptop shuts off completely and without warning. What happens is the cursor freezes. The computer does not respond to anything. After about 15 to 60 seconds, the screen goes black and it completely powers down in an instant. It does not restart on its own.
After it shuts down I can re-boot, but sometimes is shuts off during re-boot. Other times it runs for 5 minutes or so. Usually it acts this way for a day or two, then it's "OK" for a week or so before it starts acting up again.
I have run Dell diagnostics and found no problems. I have taken it to the local computer shop. They ran diagnostics and found nothing wrong and were not able to get it to shut down. Yet when I brought it home, it shut down on me within the first hour of use. It seems to run longer in safe mode, but I did have it shut off unexpectedly today while it was in safe mode.
I suspected there might be a problem with my video card as it seemed to be worse when I had an external monitor hooked up to it. Then I ran it for several weeks without the external monitor and it seemed to be OK. Until today when it started shutting down again with no external monitor attached.
This has been an excellent computer until this started happening about 6 months ago. I"m on the verge of giving up and buying a desktop (another laptop like this one is just too expensive). My laptop is out of warranty.
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Feb 21, 2013
I am not very good with PCs although I have changed the Power supply to my PC in the past!I have a Dell XPS15 Laptop (Specs included at the bottom). Will adding memory or changing the Graphics card work at all? Can I add any memory at all to make it work faster?
Specifications: XPS L501x (UK, FCG01) – i3-370M (2.40Ghz, 4Threads, 3M cache), Genuine Windows® 7 Home Premium, 64bitXPS L501x (UK, FCG01) – i3-370M (2.40Ghz, 4 Threads, 3M cache)Memory 3072MB 1333MHz Dual Channel DDR3 SDRAM [1x2048 + 1x1024] Video Card 1GB NVIDIA® GeForce® GT 420M Graphics Card Hard Drive320GB (7,200rpm) Serial ATA Hard Drive Microsoft Operating System Genuine Windows® 7 Home Premium, 64bit Wireless Intel® Centrino® Wireless-N 1000 (EUR)Cable Primary Battery6-cell 56Whr Lithium Ion battery Processor Intel® Core™ i3-370M (2.4Ghz, 4Threads, 3M cache)15.6 HD WLED TL (1366x768) 720pPower Supply90W AC Adapter
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Nov 8, 2012
I have a screen problem on my Laptop, on start-up it shows a white screen with black lines (Picture below) only happens once every 5-10 start-ups. Only happens for 5-10 Secs & sorts itself out before it boots up.
Other time it happens is when I'm using the internet, the screen just sticks, but then when I move the screen, it stops.
Link: Click Here
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Apr 12, 2013
I have a Dell Inspiron 1545. So, a few months ago, I got mad at my laptop and slammed the screen down. I think it was taking its sweet time shutting down or something. I can't remember. Anyway, the next time I tried to turn it on, it goes into Startup Repair, and then comes up with a screen of errors, namely "StartupRepairOffline", "Autofailover", "NoOSInstalled". I can go into advanced options and go into DOS command (it comes up to the X drive); I was able to successfully pull off stuff I wanted, but I'm thinking I damaged the hard drive. I've let this sit for awhile, using my daughters' laptop, but now I want mine back and want to repair it. What should I do first? Also, I don't think I have any startup disks or anything like that.
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Oct 18, 2014
I have some problems with a new Dell laptop (bought a few weeks ago). The model is Dell 15.6'' Inspiron 3542. I've searched on google and on other forums but i didn't found something useful for my problem.
The problem is that when i turn on the laptop, running only on battery, after starting the windows, it freezes. If i turn on the laptop, with the AC adaptor plugged in, it works perfectly. But if i remove the AC adaptor, the laptop freezes after a while. If i turn off the laptop without the AC adaptor plugged in, the screen goes black but the laptop dosen't shut down completly, it freezes. And every time it freezes, the only way to shut down the laptop is to press for 5 sec the start button. I can use the laptop on battery mode, only on "Safe Mode" option of Windows.
I'm using Windows 7 Ultimate 64 bits, and i installed all the drivers from Dell support site.
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Feb 5, 2013
I bought a new dell inspiron n5050 around 5 months back !!!! it is not starting!!! the dell logo is coming and again it is repeating the same thing !!! i installed xp in the laptop so it is working !!! Earlier i used windows 7 ultimate!!!! But when again installed win 7 it had been installed but again i am facing same problem!!! i have tried change all in boot options but im facing same problem !!! The dell logo is visible again and again but no result!!!
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Jan 11, 2012
I have laptop listed above. For the past 3 days I hasn't not been able to get it in. it sounds like its starting but the screen stays black. Recently installed antivirus on 01/01/2012 because I had some kind of worm/malware. Windows 7 is the OS. Cap lock light is on and "hp combo assistant" light is on constant no blinking. Don't know what to do.
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Feb 4, 2013
have a problem with my Dell XPS 15 l501x fan- is always turned ON, even when just started Windows 7 (x64) on power save plan (bios A8)....
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Aug 28, 2012
Many of us have brought Dell XPS 15s (L501X) an year ago - they are working great.
However all recent laptops now are coming with UEFI as default, with a legacy fallback option.
I believe current bios (A08) is actually a locked version of Phoenix Tiano Core UEFI.
Does dell have any update or is at least planning to launch one soon?
We need it for full functionality of Windows 8 and get it boot from gpt..., otherwise l501x is a powerful enough machine with i7 & a hot nvidia gpu.
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Jan 24, 2015
I reinstalled my windows and now my bluetooth is not working !
I can't install the drivers, as soon as I try to install R280283 it gives me message please activate bluetooth using wireless switch !
Even if I try to install the driver only it says the wizard was interrupted before the Bluetooth software could be completely installed
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Apr 9, 2013
Dell XPS L501X USB Ports not working properly. My USB 2 port work intermittently and my USB 3 port doesn't seem to work at all.
In November I installed Windows 8 Pro 64 bit on a new Crucial CRM4256SSD 256GB m4 Solid State Drive. Everything seems to be working except the USB Ports. I know my laptop is an unsupported Windows 8 system. What USB drivers I need to install to get them working correctly.
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Jan 8, 2013
The last few days I've been trying to replace the 2x 2gb RAM in my XPS 15 (L501X) December 2010 laptop by 2x 4gb (Corsair CMSO8GX3M2A1333C9).
This should be possible based on the processor (Intel 460M) and the chipset, but somehow it isn't. Both with Windows 7 and Windows 8 my laptop just won't boot. Both give an error just after the Windows logo appears. Replaced it with the old 2x 2gb and it boots normally.
Loaded BIOS defaults, didn't work. Erased CMOS by removing the battery, didn't work either. BIOS is updated to latest W8 version.
Also with just 1x 4gb in one slot, the problem stays the same: laptop doesn't boot. (Also tried for the other one of course to make sure the problem is not that one of them is broken.)
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Jan 15, 2013
My XPS L501x does not accept the 130W charger from Dell.
The original charger (90W) was broken, so I bought a new 130W charger (Art-Nr. 450-12071).
With this 130W charger connected, the BIOS says "Unknow device installed".
When I use an old 60W charger (Inspiron 6000) then the BIOS says something about a "60W AC ..."
I have already installed the current BIOS version A08 !
So, what can I do to repair my system. The L501x will not not recharge the battery with any of the chargers.
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Jan 4, 2011
I have a brand new Dell XPS with Model : L501X purchased in Malaysia hand carried to Philippines about 2 weeks ago.
Upon receiving I have noticed that a Blue Screen appears with nvlddmkm.sys error every time I play a video initially stored in the laptop hard drive or via youtube.
I have also noticed there were two video drivers installed which where Intel HD graphics and Geforce GT 420M drivers. I installed an updated GT 420M driver through driver downloads in dell support. Unfortunately it did not resolve the issue.
To relieve my doubts of driver conflicts, I have freshly installed a Windows 7 home premium but BSOD still keeps on occurring.
I am currently running this computer using only one video driver (Intel HD Graphics), I want to run this computer using Nvidia Geforce GT 420M.
How am I gonna do that without having BSOD recurring?
Is it also normal to hear some frequently very mild ticking sound coming from the right side of the keyboard and mildly grounding sting on the plastic aluminum colored frame around the keyboard?
BTW, here are some hardware info :
Model : L501X
Processor : Core i5
Ram : 4 Gb
Hdd : 500 Gb
VCard : Nvidia Geforce GT 420M - 1 Gb
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Dec 30, 2014
I've just changed the hard drive from original to an SSD (cloned image) and changed nothing else.I've put it back together but when I press the Power button, nothing happens at all.
The battery shows fully charged, but there seems to be no power going to the system itself. When I plug in the power adapter, the light comes on for 1s then shuts off (I suspect that's just because the battery is charged) Is there a power reset somewhere if the battery has been out for a few days?
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Apr 6, 2013
My laptop has started to shutdown randomly.
Battery is fine and power is plugged in. No Blue screen. No warning.
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Apr 20, 2013
I'm having the seemingly all-too-common issue charging my laptop. I'm trying to update the BIOS bus as the battery is below 10%, it throws an error.
Upgrading from DOS doesn't work either as the updater cannot be run in DOS mode. I've tried all the usual stuff (reseating, etc)
The laptop is the XPS 15 (L501X).
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Nov 18, 2012
I have a dell XPS l501x . Yesterday i upgraded the BIOS to A08 but i forgot my bios password . I called dell support she gave me one code but that didnt worked .I was told to replace the motherboard, Is there any other way out...
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Feb 19, 2013
I have XPS 15 (L501x) laptop. I cant adjust the brightness of my screen through the function keys(quick set) or from Control panel (Control PanelAll Control Panel ItemsPower Options)I have already tried
Reinstalling quick set
Restoring
Reinstall Drivers from my Drivers CD
Chipset : Intel HM57
Video drivers : Intel HD graphics
I also tried to install bios drives, but the system would allow me, saying, its already the latest
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Apr 18, 2013
L501X, working fine until this morning when I was unable to connect to the internet via my wireless connection. Two other laptops can connect as normal. If I hardwire the laptop the connection comes back. When I looked further into this I saw that the wifi was turned off. The problem is that the button in the Windows Mobility Center to turn the wifi on is greyed out and so I'm unable to turn it back on.
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Apr 1, 2013
I have the Dell XPS L501x and am now getting a failed message when the SMART Short Self Test is run. The message says:
"Your drive indicates that a failure may be imminent. Backup all important files and replace drive."
The hard drive is SAMSUNG HM640JJ.
A couple of questiions please:
1. I take if that this is a legitimate error message as opposed to some system glitch.
2. If I buy another SAMSUNG HM640JJ drive how can transfer the data from the old to the new.
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Nov 11, 2010
I recently purchased a new XPS15 laptop. Everything works fine so far except I am having problems with the USB ports. I have tried multiple flash drives including some with activity lights. None of the drives have been found by windows and there are no other hardware problems. The drives with activity lights just flash continuously.
I have checked online and can't find any newer drivers to try and Dell PC Checkup finds no problems.
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Nov 11, 2014
My xps15 l501x screen goes either gray / or stuck image on touching the lid or during start-up. I can fix the issue by pressing the back panel or by closing the lid multiple time
I would like to know if this is an display panel issue or the display cable issue?
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May 18, 2013
The battery light on my XPS is blinking all the time (orange 4 times, white 1 time).
I have updated BIOS, run PSA Diagnostics and Dell PC Diagnostics and nothing appears to be bad. But the problem is still here.
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Mar 27, 2010
For 2 months I been having trouble with my CD-ROM ... every time I insert a disc it wont read and sounds like a dying weedwacker !
First time, dell sent tech with a replacement drive ... that didn't work so the tech called dell and recommended another a drive swap and a replacement mobo... so when the parts came in the tech got lazy and didn't want to do the mobo swap ... (understandable the SXPS 13 got a lot of screws lol), I didn't care how he did it , just get it working
And so he did, I was able to play a DVD and that was good enough for me, so later that day I went to install Microsoft Home & Student '07 and the I still having the same problem !!!!!
So I got a screwdriver and went in myself, and made sure it was probably aligned with the connectors and was in place ... which it was so I don't know what's wrong with it ... I spent a couple hours making sure it wasn't software related and it's not .... and this was a month and a half ago
I'm an Engineering student and work 2 jobs and so I don't have time to deal with this B.S. and forgot about it and now I got part of a project that I got to do ... I got no word and powerpoint !
Now the first 2 attempts I had with dell to correct this issue was B.S. the reps wanted to take control of my computer ... I did, went to the bathroom and came back .... This Bi*ch was on my Facebook page ! ... I polity told her that I had class and will be dealing with this another time
I so fed up with this machine, before this I had:
2 keyboard replacements
1 palmrest replacement
1 Lid/screen replacement ... They promise to upgrade to an LED screen and arctic white but never the LED
And to top it all off, I think my suck a** wireless card just crapped out on me ... it won't work, It keeps dropping the connection and won't refresh itself
I'm at the point to I want a system replacement ... I rally don't want too but I think I got a Lemon, I should I let them fix what's wrong or should I ask for a replacement
Is this even enough to warrant a replacement ... they mite just give me a 1640 ... the only con I have with that is it's size but hey ... whatever
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Oct 16, 2008
I rarely complain about things like this; was expected a much smoother experience when I first bought this laptop.
I cant get the darn fan to stop spinning and the base is getting extremely hot when docked (which im afraid might be frying my hardware).
Im on my second unit in one month; this one has the same problems as the first but the hard drive makes a ton of noise (at least I think its the hard drive). Its ALWAYS just ticking away!
And the Dell Control Point? What a pain in the arse...this thing never leaves me alone.
Its always asking me ambient light questions and alerting me to ethernet related issues.
Lastly, anyone like the mouse pad? Mine is non-responsive and way too small. It just doesnt work well for some reason...
Interested in hearing other people's complaints...am thinking it was a bad move buying the first of a new series.
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Oct 12, 2009
I carried out my laptop when i was traveling.Now when i press power button on ohe media control is glowing nothing happening (even monitor is not displaying).my warranty has expired last month.
When i call to technical support they were saying Pay 16500rs for renew your warranty then we will come and see the issue.
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