Dell :: My SXPS 13 Is Starting To Irk Me
Mar 27, 2010
For 2 months I been having trouble with my CD-ROM ... every time I insert a disc it wont read and sounds like a dying weedwacker !
First time, dell sent tech with a replacement drive ... that didn't work so the tech called dell and recommended another a drive swap and a replacement mobo... so when the parts came in the tech got lazy and didn't want to do the mobo swap ... (understandable the SXPS 13 got a lot of screws lol), I didn't care how he did it , just get it working
And so he did, I was able to play a DVD and that was good enough for me, so later that day I went to install Microsoft Home & Student '07 and the I still having the same problem !!!!!
So I got a screwdriver and went in myself, and made sure it was probably aligned with the connectors and was in place ... which it was so I don't know what's wrong with it ... I spent a couple hours making sure it wasn't software related and it's not .... and this was a month and a half ago
I'm an Engineering student and work 2 jobs and so I don't have time to deal with this B.S. and forgot about it and now I got part of a project that I got to do ... I got no word and powerpoint !
Now the first 2 attempts I had with dell to correct this issue was B.S. the reps wanted to take control of my computer ... I did, went to the bathroom and came back .... This Bi*ch was on my Facebook page ! ... I polity told her that I had class and will be dealing with this another time
I so fed up with this machine, before this I had:
2 keyboard replacements
1 palmrest replacement
1 Lid/screen replacement ... They promise to upgrade to an LED screen and arctic white but never the LED
And to top it all off, I think my suck a** wireless card just crapped out on me ... it won't work, It keeps dropping the connection and won't refresh itself
I'm at the point to I want a system replacement ... I rally don't want too but I think I got a Lemon, I should I let them fix what's wrong or should I ask for a replacement
Is this even enough to warrant a replacement ... they mite just give me a 1640 ... the only con I have with that is it's size but hey ... whatever
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Dec 30, 2009
This is interesting... a friend of mine just tried to order the SXPS with the i7-820 processor and got denied by Dell. Apparently, the 1645 has been fully discontinued, and Dell will no longer be placing the i7-820 processor in any SXPS form factor. They quoted that due to hardware and power issues as the reason behind discontinuing the 1645 (and replacing it with the 1647) and killing i7-820 support. The sales rep said the only offering will be the Studio series for the i7-820.
As a 1645 owner with the i7-820, this is kinda scary that this laptop has been discontinued this quickly as well as the offering of the 820 series chip. We ended up calling a second time, and another sales rep confirmed the same story.
Anyone get similar information from Dell on this? I'm also wondering if this is a "Dell Canada" thing...
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Oct 16, 2008
I rarely complain about things like this; was expected a much smoother experience when I first bought this laptop.
I cant get the darn fan to stop spinning and the base is getting extremely hot when docked (which im afraid might be frying my hardware).
Im on my second unit in one month; this one has the same problems as the first but the hard drive makes a ton of noise (at least I think its the hard drive). Its ALWAYS just ticking away!
And the Dell Control Point? What a pain in the arse...this thing never leaves me alone.
Its always asking me ambient light questions and alerting me to ethernet related issues.
Lastly, anyone like the mouse pad? Mine is non-responsive and way too small. It just doesnt work well for some reason...
Interested in hearing other people's complaints...am thinking it was a bad move buying the first of a new series.
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Oct 12, 2009
I carried out my laptop when i was traveling.Now when i press power button on ohe media control is glowing nothing happening (even monitor is not displaying).my warranty has expired last month.
When i call to technical support they were saying Pay 16500rs for renew your warranty then we will come and see the issue.
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Feb 20, 2009
I have an XPS m1530 that has an LED LCD. Lately I've noticed that the brightness on the monitor just doesn't seem as sharp as it once was. A few days ago I had the opportunity to do a side-by-side comparison with another new XPS m1530 and there was a slight, although noticeable difference between the two in terms of the brightness.
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Mar 26, 2013
Here is sequence of event happened with my xps L501x.Â
1. It was working fine
2. I opened up machine to check how is RAM in that
3. Unplugged one of RAM (along with that little steel clip also came out)Â
4. That little steel clip fall inside machine which I found again by little movement of laptop
5. I placed back RAM and that steel clip
6. When I try to start machine - IT DOES NOT START :(
7. When I put power adapter, I see the power light lit up and xps logo also has light. But NO sound from motherboard or Fan. Absolutely no  sound hence machine is not starting.
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Dec 25, 2008
During reassembling my Inspiron 9300 (to upgrade the cpu) I did something wrong and now the laptop refuses to turn on. Instead of normal booting when I get the "power on" pressed the power led starts blinking frequently (2.5 blinks a second). Nothing more happens (fans, hard dirive, etc. don't start).
I tried turing it on with adapter, with battery or with both - the same result. I tried reassembling it again with the previous CPU - the same result. I tried swapping memory modules but it didn't help either.
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Aug 29, 2014
just purchased this touch Dell XPS 12 Ultrabook... Yesterday there was starting issue, I turned it on to power up, and signed in to my user section suddenly I got completely black screen with curser arrow that I can move around. .
There was just keypad lights on and the rest is all black screen after turning power switch on, no user choice screen, no info about bios activity.. nothing. I can't start the computer, I am using my old computer now ... the machine is under warranty,
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Mar 15, 2013
It seems that the 7 beeps on startup with a black screen, means a dead motherboard, which is sad as we just made the final payment on this Inspiron m5030 last month. I tried the "remove the battery/drain the residual power", that was suggested  with no change.
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Apr 24, 2013
My Dell Inspiron N5030 drivers won't start. I think they are installed, but the computer attempted to install the drivers when logging in.
After a few minutes, while installing, the drive started make noises and the light started to flash. I open the DVD Drive, and when I put it back in, it started to do the same thing.Â
I tried disabling and enabling and deinstalling and reinstalling the drivers, but it still does the same thing!Â
I know the DVD drive it's self is fine.
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Feb 1, 2009
Over the past couple of days my Inspiron 9300 has been acting quite strange... Let me start by saying once an app is open it runs perfectly... Now here are the areas I am noticing issues:
1. Its very slow in start up or coming back from Standby/Hibernation.
2. opening the "start" menu and browsing round the apps is slow
3. my network adapter lost my profile with all of my locations and logins.
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Feb 21, 2013
I have never had problems before with my Dell Inspiron 1525 since I bought it in 2008, but 3 days ago I used it for a while and then shut it down to have lunch. When I wanted to turn it on again later it just didn't start my system, and rebooted infinitely. So I tried pressing F12 at startup to boot from my Windows 7 install DVD, but nothing happens, and the same with F2 and F8 to restore my backup. It only shows the Dell startup screen and reboots again and again.
What can I do? I am using the x64 version of Windows 7 and 4GB of RAM.
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Apr 14, 2013
Dell Studio 1535. Boots only sporadically. If it boots, there are colored vertical stripes behind the normal screen content.
Sometimes/rarely it's possible to reach safe mode, but never full Windows (Vista) normal mode.
System test found errors 3900-0626 and 5300-0119.
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Mar 14, 2013
This morning when I started my computer, I got a Windows error message giving me two options: to launch Startup Repair to try to repair any errors or to start up normally. I chose error repair and it says it is repairing disk errors and might take an hour to complete. Â The first time, it said it had fixed errors and I needed to hit "Finish" to restart, which I did, but I ended up with a black screen.
The next time, I chose to start normally, and ended up with a black screen again.
The third time, I did the disk repair again, and go the message that Windows cannot repair my computer automatically, and to hit "finish" to exit and shut down.Â
I''m still ending up with the black screen. I tried some trouble shooting tips posted in others' forums, but none of the following have worked:
-Draining residual battery power
-Running on-board diagnostics (all areas Passed)
-Rebooting in Safe Mode (I ended up with the black screen again)
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Dec 27, 2014
I have an M6300 Mobile Workstation that does not turn on. The green "On" indicator goes on and then the Cap Lock indicator just blinks. The screen never turns on and I never see the Dell opening splash screen when starting the computer. I have to hold the power button for over 20 seconds to turn the unit off.
What is going on with this computer especially what the blinking Cap Lock indicator means? Can I guess that it could be a hard drive problem because it tries to start, but never does and hangs with a blank screen, a Blinking Caps Lock indicator and the "On" indicator on steady?
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Jan 28, 2014
My laptop is just under 3 years old (seems I've done well that it lasted this long!).Â
I'm more than a little fed up as my old Dell was purchased in 2003 and is still working. I'm not hard on my laptop - it's never taken from home, maintained well and on my last de-frag (2 nights ago), it was in good health with only a quarter of the memory used.
I was told by Trading Standards that I should complain directly to Dell as under the Sale of Goods Act, I should expect something like this to last longer than this. They were interested to here that it seems to be a common fault in the US, too.Â
What are the chances of getting this repaired? Will I have lost everything on it? How much will a repair cost? Should I just bite the bullet and buy a new laptop?
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Mar 22, 2010
IT IS BROKEN! Disc drive is non operational, and on top of that, the 'black' of the screen is about the color of my light grey/silver pants.
Best Buy is sending me a new one next day (so it will be here wednesday). This is Sony's last chance, and they will be getting a written complaint about quality control.
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Apr 11, 2013
I have a Inspiron 17R N7110  and since yesterday i have a very peculiar problem. When starting the pc, instead of a black screen, the screen is red, the windows logo is very unclear. After the startup and at the login screen there are red stripes ( like clouds) all over the screen.Â
And when logging in the quality of the screen is bad. When attaching an external screen there are no problems. I have checked all setting on the display to no avail. I ran the diagnostics on the bootup and found no errors.
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Jan 7, 2015
My Dell Inspiron 15 3250 won't start, it is giving 4 beep sounds with intervals no dell icon only black screen, and I've tried with Fn+Power button bt there it's giving that every thing is fine.
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Oct 7, 2011
I bought new Dell E6410 (without windows). I installed Win XP SP3 and all drivers + Bios. When I turn off my pc and come after some time, I try to start it but not starting, The power button starts blinking!! I press many times but in vain.
I press FN + Power then it start's, Esc then restart, then it works fine ( During restart it gives one pop message at startup: before windows logo appears that its starting from default image, If I carry again the bios Update, this message will not come anymore).
I tried many Bios Versions (A09, A10, A06) and no good luck. B4 I used Dell D630 and after one month, the nvida card was defective ( I threw it out as scrap and still new laptop).
Do I have to threw this to scarp and lose my money again with Dell???
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Mar 20, 2013
I was updating my bios last night after reinstalling windows downloaded all the drivers that dell recommend fir Alienware M17X R3.everything when great until the bios! burned the bios drivers on cd restartet laptop and bios updating started and when it was done it said i could turn off my computer. so i did! no it wont start i cant see anything on screen only 8 beep! i read around on the internet and i understand that this is a video card problem?i tried to connect it to another monitor and press fn f6  when i turn it on but it didn't work.
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Aug 11, 2009
all of a sudden my acer 6920g stopped working.i put it on and a few flashes of light come on the screen and the computer stays idle.the only thing that did happen was that the laptop bag fell...but the laptop bag is quite cushioned so im assuming nothing major happened, also can some1 tell me the itw center in india. i dont hav my booklet with me
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Jun 16, 2009
My VGN-C190 notebook is having issues starting up. Every time I turn it on, it goes to that black screen (not sure what it's really called) that comes up when your system was abruptly shut off. I choose to load at the last working configurations and it tries to start it up, but it ends up going back to that same black screen. I've tried all the other options (safe mode, boot up normally, etc.) but it just goes in circles.
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Apr 10, 2009
I just downloaded SMCFanControl and it will not start. I previously had Fan Control and I uninstalled it by following the instructions on the website. I did the SMC Reset as directed too. I'm not sure if it went through though because there is no indication. I have a UMBP 17". If I can't get it to work I'll just use Fan Control.
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Mar 3, 2010
I contacted Dell yesterday morning via chat because my laptop has started crashing when playing fallout 3/wow, again... This time I remained persistent that I did not want another defective new motherboard with a bad 8600m GPU in it, installed for me. I explained that it’s not a matter of IF the replacement will fail, but WHEN. I was persistent that I wanted a better solution than the motherboard swap. I asked to be transferred to the agent’s supervisor.
When transferred I was told that they "redesigned" the motherboard/GPU so this issue was no longer occurring. I explained to the supervisor how he must have his facts wrong because that is not true. I was eventually offered a warranty replacement. It only took an hour of being firm but polite. I was told it would take 1 week to get an order number from the supervisor and I could reference the chat log number if I had any questions.
After I got off the chat, I realized that I forgot to get the dispatch number. Today I went back into chat to get my dispatch number and asked again when I have an order number for my warranty exchange. Today I was told 2-3 weeks for the order number and 4-5+ weeks to actually get the new system. The agents explained that the "We (dell) are seeing a huge backlog in our warehouse and that is the reason we are not committing on a earlier date." I asked why I was told 1 week the day before but I was only apologized to for being miss-informed.
Currently I feel like i am trapped and dell doesn't care about me as a customer, and that is a shame. I am going to be updating this thread as I progress through this process for a couple of reasons. The main reason is I hope that this will help me keep my insanity in check when dealing with the frustrations of spending my money for my "cool" xps 1530 with 4 year complete care warranty that was almost broke more than it worked. It would often take dell 2-3 weeks to get a tech out with the correct part to fix my laptop when it had issues. The second reason it to just document in one central location this process. Finally maybe I can help pass some people’s time out there by letting reading about my story :-)
In conclusion, I am grateful that I was approved for a warranty replacement, and hope that everyone else out there who has “dealt” with dell’s bs regarding the 1530/1330 will get the same result. It just sucks the wait it looking to be about 1.5 months, lol :-)
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Feb 20, 2013
Dell Insprion 1545
I recently did a factory image restore on my Dell laptop because I couldn't seem to get rid of a virus on my computer. The factory image restore was completed successfully but now windows will not start up. Startup repair says
"cannot repair this computer automatically-
Problem event name- startup repair offline
Problem signature 01: 6.1.7600.163.85
Problem signature 02: 6.1.7600.163.85
Problem signature 03: unkown
Problem signature 04: 21200839
Problem signature 05: Autofailover
Problem signature 06: 3
Problem signature 07:Failure during setup
OS version: 6.1.7600.2.0.0.256.1
Locale ID: 1033"Â
I performed regular diagnostics on the computer and all tests were passed. I also did a custom diagnostics test on the hard drive and all tests were passed, except for the last test it said "there is no flash drive in the card reader". Which I believe is probably normal?
My computer only came with two disks from the store. One titled 'Drivers and utilities-for reinstalling dell insipron laptop computer software', and the other titled 'Application- for reinstalling cyberlink powerDVD DX 8.3 software for windows 7'. I do not have a cd for windows 7.
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Dec 25, 2012
My brand new Inspiron 14z remains on the starting DELL screen after boot up.
The initial windows 8 parameters have been registered properly (it seems...) and since the second requested reboot the PC does not go to windows 8. I have been suspecting a hardware problem and ran the full diagnostic (success!). There is nothing into the setup (F2) parameters which looks wrong and none of the boot options (F12) I tried have been successful... Is there a way to run a windows 8 safe mode boot or equivalent (note that I cannot go inside windows 8 top change this kind of option of course), and to move forward?
I desperate to see the someting else than this Dell Logo in the middle of the screen (forever?).
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Mar 6, 2013
I have a Dell Inspiron 1545 that doesn't boot successfully. It gets to the screen indicating "Starting WIndows" and then just sits there. I tried safe booting but when it should be displaying windows files that are loading, the screen just stays blank. I tried selecting "Repair" boot but the system just blinks and returns to the window that asks me to select Repair or Normal Boot. (If I select Normal Boot, it gets to "Starting Windows" and that's it.
I checked out the hard drive externally and it appears the hardware is functioning normally. I successfully booted with Hiren's Boot CD. I would like to attempt a RECOVERY but can't get beyond the Repair screen.
Since Dell doesn't provide an OS disk with the computer that would allow me to reinstall Windows 7...
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Jan 31, 2013
I have a problem with my laptop. Just the power light is lighting up and the battery indicator is flashing in orange ( with charger,without charger - nothing). Nothing on the screen, no fans, no sound.
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Feb 21, 2009
All of a sudden I am getting a very loud two second long beep when starting up my mac. It starts just before the chime. Any idea what this noise is and how to eliminate it?
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