Dell XPS 12 :: Windows Not Starting Black Screen
Aug 29, 2014
just purchased this touch Dell XPS 12 Ultrabook... Yesterday there was starting issue, I turned it on to power up, and signed in to my user section suddenly I got completely black screen with curser arrow that I can move around. .
There was just keypad lights on and the rest is all black screen after turning power switch on, no user choice screen, no info about bios activity.. nothing. I can't start the computer, I am using my old computer now ... the machine is under warranty,
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Dec 27, 2011
A new T440s makes multiple times problems after start or sleep mode. Windows 7 comes up but instead of login screen a black screen appears. Just the F7 wireless control gives response. When it happens after wake a programs are runing in background but the screen is black.
I did already all updates, just not my BIOS, it is 2.11 but now 2.19 is available. I hesitate BIOS updates.
I could return the laptop since it is within the 2 week return garantie.
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Jan 11, 2012
I have laptop listed above. For the past 3 days I hasn't not been able to get it in. it sounds like its starting but the screen stays black. Recently installed antivirus on 01/01/2012 because I had some kind of worm/malware. Windows 7 is the OS. Cap lock light is on and "hp combo assistant" light is on constant no blinking. Don't know what to do.
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Dec 25, 2012
My brand new Inspiron 14z remains on the starting DELL screen after boot up.
The initial windows 8 parameters have been registered properly (it seems...) and since the second requested reboot the PC does not go to windows 8. I have been suspecting a hardware problem and ran the full diagnostic (success!). There is nothing into the setup (F2) parameters which looks wrong and none of the boot options (F12) I tried have been successful... Is there a way to run a windows 8 safe mode boot or equivalent (note that I cannot go inside windows 8 top change this kind of option of course), and to move forward?
I desperate to see the someting else than this Dell Logo in the middle of the screen (forever?).
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Mar 6, 2013
I have a Dell Inspiron 1545 that doesn't boot successfully. It gets to the screen indicating "Starting WIndows" and then just sits there. I tried safe booting but when it should be displaying windows files that are loading, the screen just stays blank. I tried selecting "Repair" boot but the system just blinks and returns to the window that asks me to select Repair or Normal Boot. (If I select Normal Boot, it gets to "Starting Windows" and that's it.
I checked out the hard drive externally and it appears the hardware is functioning normally. I successfully booted with Hiren's Boot CD. I would like to attempt a RECOVERY but can't get beyond the Repair screen.
Since Dell doesn't provide an OS disk with the computer that would allow me to reinstall Windows 7...
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Oct 7, 2013
I got problem with dell laptop, its 2 year old laptop which got stuck on Starting Windows screen ,not able to proceed further.
After checking several posts I tried all the options but it dint work. I tried running diagnostic , I got error message
Error Code: 0f00:1332
hard drive 0 self test log contains previous error.
I run the custom Test and I got this same message .in the custom window where is shows Result I checked the Help tab where I got this message
SATA Hard disk
Disk Drive stores large quantities of computer software and data. The contents of disk drive is preserved when computer is powered off.
Is there any problem with hard disk ?? Is it corrupted ?? Do I need to Replace it ??
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Sep 23, 2014
Got an acer 5742 running windows 7. All of a sudden the display has stopped working.
It boots fine and the display works up to the point of "starting windows". I see the windows logo for a bit then it goes off.
If I plug into an external display it works fine. In graphics properties, the display isnt even listed (only the external display shows up).
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Aug 15, 2014
My Envy15-3000 notebook freezes while starting up. It only makes it to the Starting Windows screen then Microsoft icons stop moving. This has been going on since Tuesday (8/12). I ran checks and the memory and harddrive (quick and full) tests came back positive - i.e. no problems. I finally decided to reformat it yesterday (8/14). It gets all the way through the reformatting process until it wants to start the system for the "first time" (I imagine that this will be the last time it restarts in the recovery process) and still freezes on the Starting Windows screen. If I try to hard shut off and try any other boot up option I can think of (Safe Mode, etc.) it says Recovery Failed and asks me to retry, get details or Save Log. When I retry, it goes back to the freezing. As such, I am now in a seemingly endless loop of retrying the recover to get to the freezing start windows screen.
All I want to do is wipe the hard drive and reload everything. I'm not interested in recovering the old data as I have everything backed up. I got no error messages in my Run it, Memory, etc tests, so I am at a loss as to how to proceed.
I have the original drive recovery/windows 7 DVDs that came with the system.
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Feb 3, 2011
My x220 is driving me crazy these days. Some days ago I experienced very strange behavior of my system. I was just using the notebook as always as it started to stutter.
With stuttering I mean everything is working for 1-2 seconds then is stuck for 1-2 seconds, working, stuck, working so on so forth.
With everything I mean the mouse movement, hard disk load, graphics movement, audio, everything simultaneously. This problem does show up not only if Windows is up but also when Windows is booting or if I start a live linux distribution.
I also noticed that sometimes when I'm moving around the ultranav trackpoint the cursor jumps to one display edge and opens a context window as if I had pressed the right mouse button.
What I did so far:
Reboot my system several times.
Checked Task-Manager: nothing out of the ordinary
Reset BIOS to factory settings
Updated everything to newest stuff
Started a live Linux distribution instead of Windows 7
Decrypted my system (TrueCrypt)
Deactivated Power Management/SpeedStep via BIOS settings
Switched to Single-Core processing via BIOS settings
Swapping RAM from 2x8GB CORSAIR to 2x4GB KINGSTON
Swapped SSD with original HDD
Try booting windows in safe mode
I'm almost at a point to say this can't be a software issue and that it is something mainboard/CPU/GPU related, but I want to be certain before contacting the support.
Another thing I noticed: The stuttering starts exactly when the windows logo shows up and the screen automatically dimmes itself while starting windows. Something is happening in that moment. I may need to add that I did not install anything prior to the current situation. That does support the hardware relation.
Lenovo X220 (Model: 4290-G51) | Intel Core i7 2460M | Intel HD 3000 | 2 x 8 GB CORSAIR DDR3-1333 RAM | 256GB SAMSUNG 840 Basic SSD | 9-Cell orig. Lenovo Battery 29++ (FRU: 42T4942, LGC) | BIOS V1.29 | Power Manager V6.65.1 | Power Management Driver V1.67.04.05 | Windows 7 Professional 64Bit (up-to-date)
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Jan 26, 2015
I have an Inspririon 15R that is going to the black screen after I logon to Windows 8.
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Jan 12, 2010
I have an acer aspire 5536 it cam with vista everything ran fine with vista.When I installed windows 7 everything ran fine as well a week ago I started having startup problems,at first it only would take like 5 minutes to start up every few startups no big now it goes to the windows loading screen then goes black requiring me to restart it and run startup repair every time to get it to turn on. Other than that it works perfectly how do I fix it?
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May 17, 2014
I have hp g62 after windows start i got a black screen then i restart the pc going in safe mode then disable graphic card then restart pc it's working but the graphic card still disable...
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Nov 20, 2013
Product Name: G62 b90-ev
Operating System: Windows 7
I get black screen after Windows loading, meanwhile everything else works (lights fans hard drive and sound). I tried several things i read on troubleshoot thread, memory diagnosis, hard drive diagnosis, remove and change place the rams, unplug ac and battery and keep the power button for 30secs pressed the plug ac without the battery but nothing. I also tried to use a monitor by hdmi cable but i get a blues creen when i try with the monitor. Also this is happening during a format so i cant even get through safe mode.
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Mar 22, 2013
I have a new Dell Inspiron 17R with Windows 8 (bought dec 12). From the last two days, the laptop freezes after boot. The screen (touch wood) is fine, since it gives me option to trouble shoot and all. I have a feeling its a windows 8 problem. I have done all the things (such as pressing fn and power logo) as mentioned in other posts. Still its not working. As of now the laptop is in pre-boot system assessment - all are done but Hard Drive 0 is stuck at 10% from the last 15 mins!
Why is the screen black / blank after booting dell logo? I do get 'Welcome' message below the Dell logo but after that the screen is blank.
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Sep 7, 2014
HP Pavilion Product Model 15-e027AX, Product E6G17PA#ABG. Was operating with Windows 8 as ODD install. My young son accepted upgrade to MS Windows 8.1 and every startup goes through Windows splash screen, then goes black. We've been in contact with MS and have disabled graphics cards and display in safe mode, but problem has not corrected. We need a fix or be provided with Windows 8 to reinstall and start again.
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Feb 11, 2014
I tried to update my y510p to windows 8.1 twice now. But when the installation finishes i get a black screen with a cursor. I tried to boot in safe mode to install the right drivers, but it wont let me. It automaticaly boots and restore the previous version of windows.
So I'm wondering if i should take some precautions before i update to win8.1 (Like instaling the win8.1 display drivers?)
Maybe a better question is if I sould at all update to windows 8.1?
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Dec 15, 2014
Lenovo T400 to install Windows XP on it..It previously worked fine with windows 7 and 8.1.so it boots in windows XP preinstall screen, it formats hdd and like usual installation automatically restarts after that BUT its black screen, lights and sounds show that it works and goes to next screen BUT the screen is still black. Powering down and turn on again is not showing any screen picture. Opened it removed Bios battery, turned up after few on and off it starts it reset bios.
So now there is picture and it goes on the next screen of windows instalation like normal, after installing devices and stuff it automatically restarts like usual BUT it has NO screen again, black screen, lights and sounds again show that its loading windows end instalation screen but no picture on the screen. Reset BIOS again, it starts normaly and this time it shows BSoD with code 0x7B, after BSOD Black screen again..Maybe its a BIOS setting?!? tried installing with drivers for AHCI and tried installing without drivers for Compatible , what else can it be? Updated the bios to latest version, same result. To say it again - it works fine with other windows, but XP must be installed
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Jan 2, 2015
My screen gets black when I start windows 7 on my Hp Paviliom Dm1 Notebook. Also I connected my pc to an external monitor through VGA cable and then I can see the windows operating system in the external monitor . I did a start-up test and then I got these results:
Memory Test: Passed
Smart check: Passed
Short dst: Passed
Optimized DST: Software Error
Battery test: Primary Passed Secondary - NOT Installed
PCI Device check: Passed.-----------------------------------------------------------------------
Start-up Test: Passed
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Feb 14, 2015
After logging in I get stuck in a black screen with cursor. Have tried shift or control with f8 and f12 to get out of this with no success. Understand I may have to reinstall video driver or BIOS?
If I leave laptop on all day it is working by the time I get home from work.
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Nov 27, 2014
I have a new Lenovo Z50-75 with FreeDOS - I made a Windows 8.1 installation, and all went fine.
After installing the around 70 updates - at one point it reboots and I get a black screen, right after shortly seeing the Lenovo Logo ( entering BIOS works ).
It is not booting Windows at all - I can not enter Safe Mode therefore, and I do not get any cursor.
The behaviour is reproduceable, done this 2 times. Also when it hangs in the black screen, the van get reall busy, lound and the notebook gets hot.
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Apr 26, 2013
I have a Studio 1558 laptop running Windows 7. Recently, when I open an application (ex. Microsoft Word, McAfee, Excel), the screen fades to black, stays black for 2-3 seconds, then pops back up. It has happened at a few other times too, but I don't recall the specific circumstances. The laptop is 2 1/2 years old, unfortunately out of warranty ....
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Aug 3, 2014
I encountered a black screen while installing Windows 8.1 from a USB after the logo in the beginning.
I format my hard-drive (SSD), I had Windows 7 installed on it.
I removed the harddrive from my laptop.I attached my drive to an USB adapter and removed the partitions on the drive with "Create and format hard disk partitions" on another PC.Put the hard-drive back in the laptop.Tried again and the installation works smoothly!
My laptop:
HP DM1-4000sd
SSD
8 Gb memory
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Feb 6, 2015
i have a 2 day old laptop Aspire E1 with windows 7 wont start after welcome page screen stays black until i push ctrl alt del and then the task manager will start and i kill two procsess that say RUN ONCE then windows GO HEAD and start up and run fine .what is wrong .
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Oct 19, 2014
My Windows 8.1 Acer Aspire AO756 turns on with fan running, but the screen is black. How can I get it to boot up?
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Sep 1, 2014
recently installed an automatic update to windows 8.1. Now I get a black screen after the welcome page. I can load task manager and get to the internet. tried to get to safe mode at startup with f8 but several attempts were unsuccessful. I updated my graphics driver from AMD today and same black screen appears. I also restored sytem to an earlier date using the HP utility with same results - black screen after welcome page.
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Apr 11, 2013
I have a Inspiron 17R N7110 and since yesterday i have a very peculiar problem. When starting the pc, instead of a black screen, the screen is red, the windows logo is very unclear. After the startup and at the login screen there are red stripes ( like clouds) all over the screen.
And when logging in the quality of the screen is bad. When attaching an external screen there are no problems. I have checked all setting on the display to no avail. I ran the diagnostics on the bootup and found no errors.
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Nov 4, 2014
It's been a yeah that i work on this X1 Carbon laptop and no default. I got a windows update yesterday, i did it and my computer powered off naturally. This morning, i cant start it, It boot well, Lenovo sign appear but nothing after. only black screen with blinking underscore.
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Oct 20, 2013
I have an S440. I've had it for one week. Two days ago I downloaded the Windows 8.1 update from the store. Since then, when I start up the computer, it doesn't even taken me to the 'sign in' screen. There's just a black screen. When I move the cursor, it briefly appears, flickers, then disappears again.
I understand this is an issue with the graphics drivers. So I ran Windows in safemode and disabled Intel R HD Graphics family and AMD Radeon HD 8600 series graphics drivers.
This, unfortunately, hasn't fixed the problem. It still boots to a black screen with an occasionally flickering cursor. I'm currently running in safemode.
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Feb 23, 2010
my 5290g broke yesterday morning. after switching on, checking my emails and viewing some forums I decided to give old Silent Hunter 4 a go and then IT happened. Screen went pitch black, I could hear game's background music for few seconds and then all froze. After reset instead of ACER start screen I got white screen with some vertical stripes. I can hear HDD working, after a while I can see colours of my logging screen but everything is still a mess: after putting my password in screen is divided to 2 parts - one with my wallpaper colours and one black with single dots of different colours.
First suspicion was of course graphic card, but after opening the laptop I couldn't smell anything. So maybe it's LCD screen itself. I'm trying to borrow LCD monitor and check if the video-out socket is working to eliminate the graphic card.
My question is:
1. Did anybody had same experience with 5290g?
2. Can you recommend any decent online shop selling MMX graphic cards or LCD screens - UK only pls.
3. Any tips to improve cooling in this type of Acer?
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Sep 23, 2014
Got an acer 5742 running windows 7. All of a sudden the display has stopped working.
It boots fine and the display works up to the point of "starting windows". I see the windows logo for a bit then it goes off.
If I plug into an external display it works fine. In graphics properties, the display isnt even listed (only the external display shows up).
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