I have a new Dell Inspiron 17R with Windows 8 (bought dec 12). From the last two days, the laptop freezes after boot. The screen (touch wood) is fine, since it gives me option to trouble shoot and all. I have a feeling its a windows 8 problem. I have done all the things (such as pressing fn and power logo) as mentioned in other posts. Still its not working. As of now the laptop is in pre-boot system assessment - all are done but Hard Drive 0 is stuck at 10% from the last 15 mins!
Why is the screen black / blank after booting dell logo? I do get 'Welcome' message below the Dell logo but after that the screen is blank.
I have vista x64 on my vaio sz6 laptop and was thinking about the great Windows XP classic logon screen(press ctrl+alt+delete to logon and how it had empty boxes to enter user name and password). I was able to get this working properly on 1/2 computers w/ vista but i have small issues on the laptop. heres what i did:
(this particular method only works for vista business/ultimate users..there are other ways though w/ regedit)
> Type secpol.msc in Vista's Start Menu Search Bar and hit Enter. This will open the Local Security Policy editor. Navigate to Security Settings > Local Policies > Security Options. Now on Right hand side, look for Interactive Logon: Do not display last username. Right click on it and open its Properties. Set it to Enabled > Apply. dont close everything out yet though.
> right underneath that setting is Interactive logon: Do not require CTRL+ALT+DEL. Right click on it and open its Properties. Set it to Disabled > Apply
The 2 problems only on the laptop are:
1) ctrl +alt + delete will only work 1 time before the welcome screen
2) on the vista welcome screen...it shows me the box that says Please swipe your finger to login(upek) AND it gives the name "Other user", which isnt an user account that ive made. (phantom account) If i click on "Other User"..it then gives me the empty boxes to enter user name and password. where is this "Other User" coming from?? ive even tried logging in with "Other User" w/o a password and of course it says failed to logon.
I think the upek fingerprint software(v5.8, etc) or tpm v126.96.36.199 software is causing this issue because they are the only difference between my laptop and my desktop. my desktop works perfect just w/ doing whats above. (Ex. says ctrl + alt + delete to log on every time and also 2 blank fields w/ user name and password.)
Every time I start up my computer, it flashes the Dell logo loading screen, and then displays this message on a black screen:Intel UNDI, PXE-2.1 (build 083) Copyright (C) 1997-2000 Intel Corporation.
This Product is covered by one or more of the following patents: US5, 307, 459, US5, 434, 872, US5, 732, 094, US6, 570, 884, US6, 115, 776 and US6, 327, 625Realtek PCIe FE Family Controller Series v1.19 (08/10/09)I tried hitting escape or enter but doesn't work. I ran the diagnostics but shows that everything is fine.
I tried hitting f8 to get into safe mode but again nothing.
In Window's control panel, Biometric Devices shows me that the drivers are ok "Allow biometric devices with windows" is flagged. With Broadcom FMA I can easly enroll my fingerprints
Everything looks good but at this point there's no way to use my fingerprints to logon with Win7 pro.
In control panel / programs I can see installed: Dell Data Protection | Security Tools and Dell Data Protection | Security Tools Authentication but I can't find out any program to manage my fingerprinters.
I tried almost everything, installing/uninstalling drivers, softwares and all this didn't work. I suppose that I should find a program or something that allows me to associate the enrolled fingerprints to my account.
I even tried to use Dell My Downloads (with Internet Explorer) but I cannot because during the installation I had the message Service Tag Number not supported.
Windows logon shows me, next to my account and security card, another "account" fingerprints, I even tried to login with this but I received the message "Fingerprint not verified" (obviously because they are not associated to any account)....
I have a new W510 but I cannot get the fingerprint reader working for Windows logon. I have the Lenovo fingerprint software installed. It can enroll my fingerprint with ease, which also shows that the reader works. I have turned on the option "use fingerprint scan instead of password when logging into windows". When I restart Windows, I see a fingerprint logon option, but it still defaults to CTRL+ALT+DELETE. When I pick the fingerprint option and scan my fingerprint, the lght blinks twice and nothing happens. I know from my old W510 that I should be seeing a Lenovo Fingerprint icon on the logon screen, but I just cannot get that to display. What have I missed?
The virtual agent was no support - it gives me a setting that doesn't exist, tells me to reboot, tells me that the first time I log in I will need both fingerprint and password, but afterwards it only needs fingerprint.
just purchased this touch Dell XPS 12 Ultrabook... Yesterday there was starting issue, I turned it on to power up, and signed in to my user section suddenly I got completely black screen with curser arrow that I can move around. .
There was just keypad lights on and the rest is all black screen after turning power switch on, no user choice screen, no info about bios activity.. nothing. I can't start the computer, I am using my old computer now ... the machine is under warranty,
I am having issues with my Dell 5547 laptop. There is a roughly 1cm border all around the screen which wasn't there before and I noticed it now as my taskbar is adjusted 1cm up but when I put google chrome in full screen it sort of chops the top bar down a bit.
I noticed through google searches other people have had similar issues with Dell laptops however I can't seem to find a solution because every time I try to turn off the "maintain display scaling" it won't let me turn it off.
I have install windows 8.1 Enterprise in Dell n5110 its giving me black screen ,I tried open in safe mode , and uninstall display driver and again restart , i got the login screen after login screen appear for 5 miniutes after 5 min again it goes BLACK ,
I have a 17 Inch Inspiron R Se that I purchased in January...it has started booting to a black screen...if I press the power button again to turn it off then back on it boots fine...it is very annoying seeing as it is almost new...I had the same issue a couple of weeks after getting it and did the computer renew thing which fixed it (until now) but I don't want to do that again as I have a ton of stuff on it now that I don't want to mess with and have to reload etc...
I tried the hard reset and it did absolutely nothing...ran the diagnostics and everything passed.
I have a dell M5030 that has a black screen on start up. The screen is on but just black - I don't even get the Bios screen. I've tried taking the battery out and hold the power button for 2 minutes. After that I tried holding D and the power button but there was to change. I tried an external monitor which did not work either. There are no beeps. It if I leave the laptop switched on for a few mins I hear the windows start up tune.
I have a month old Dell Inspiron 11 3000 that the screen goes black after I login to windows 8. You can see the white mouse icon and move it. It attached to a monitor- that mirrors the black screen. What do I do?
I've had a problem with my LCD for a while now. For around six months the screen sometimes turns black unless it is at a particular degree to the keyboard. For example, at 90 degrees there is a good chance that the screen will flicker and will mostly be black. More than 90 usually works.
Couple days ago I turned my laptop off and before it shut down left the room. When I came back after 15 minutes I heard the beeping sound. I turned the laptop off immediately. After that, every time I turn on laptop, nothing happens apart from beeping. I tried 'D' and then turn on. Also f12. Nothing changes, screen stays black. I also removed battery and pressed on turn on in order to get rid of excess charge.
30 minutes ago, it was working perfectly with no issue. I turned it off and after 1 hour I tried to turned on by pressing the power button but it is not working. No lambs no sounds nothing. It is just like a rock.
I need to contact customer services regarding my daughter's Dell PC. It is three years old and out of warranty it is still in perfect condition otherwise as my 12 year old daughter has only used it for light use and it was working perfectly until the other day. Then it just wouldn't turn on and started beeping seven times. I have noted from this website and many others that there was a generic fault with the processor Inspiron M5030 so I was surprised that there has been no type of recall on the laptop.
My daughter is understandably upset as I cannot afford to buy a new laptop and when I bought the Dell I thought it was a good product and expected it to last considerably longer than it has. According to trading standards I am within my rights to go back to the manufacturer within in six years of purchase if the product should be expected to have a longer lifespan and is known to have a fault. However, I can't seem to send an email from this site.
I have a problem turning on my dell n5010 laptop with win7/ubuntu dual boot , I was doing some blogging using ubuntu and I went to have lunch and left it on but when I got back I found my laptop dead with the black screen and not turning on again with only the power led always on then the hdd led for a few seconds but not hearing any beeps and not seeing anything on the screen.
I have followed some solutions posted before but none of them worked.
1 - I tried to remove battery , ac and press power button to drain static electricity then trying to boot with ac adapter only but it didn't work.
2 - I tried the LCD test and tried an external monitor but neither works.
3 - I tried removing the memory modules , cleaning and reinserting but no change.
3 - I tried Dell Diagnositic but the only difference was that I heard 7 repetitive beeps when on the mode but not seeing anything on the screen .