Lenovo P/Y/Z Series :: Y510p With Windows 8.1 Black Screen
Feb 11, 2014
I tried to update my y510p to windows 8.1 twice now. But when the installation finishes i get a black screen with a cursor. I tried to boot in safe mode to install the right drivers, but it wont let me. It automaticaly boots and restore the previous version of windows.
So I'm wondering if i should take some precautions before i update to win8.1 (Like instaling the win8.1 display drivers?)
Maybe a better question is if I sould at all update to windows 8.1?
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Nov 27, 2014
I have a new Lenovo Z50-75 with FreeDOS - I made a Windows 8.1 installation, and all went fine.
After installing the around 70 updates - at one point it reboots and I get a black screen, right after shortly seeing the Lenovo Logo ( entering BIOS works ).
It is not booting Windows at all - I can not enter Safe Mode therefore, and I do not get any cursor.
The behaviour is reproduceable, done this 2 times. Also when it hangs in the black screen, the van get reall busy, lound and the notebook gets hot.
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Nov 4, 2014
It's been a yeah that i work on this X1 Carbon laptop and no default. I got a windows update yesterday, i did it and my computer powered off naturally. This morning, i cant start it, It boot well, Lenovo sign appear but nothing after. only black screen with blinking underscore.
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Oct 20, 2013
I have an S440. I've had it for one week. Two days ago I downloaded the Windows 8.1 update from the store. Since then, when I start up the computer, it doesn't even taken me to the 'sign in' screen. There's just a black screen. When I move the cursor, it briefly appears, flickers, then disappears again.
I understand this is an issue with the graphics drivers. So I ran Windows in safemode and disabled Intel R HD Graphics family and AMD Radeon HD 8600 series graphics drivers.
This, unfortunately, hasn't fixed the problem. It still boots to a black screen with an occasionally flickering cursor. I'm currently running in safemode.
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Apr 28, 2014
It keeps displaying I changed the setting in power options but it didn't work, it worked on my other laptop that I had a long time ago...
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Nov 24, 2014
The screen is randomly glitching, when i'm watching videos mostly, but also using chrome and sometimes in certain videogames. They are not longer than a second, and appear randomly, mostly with 5 seconds to a few minutes of time between them. They are no more than 200 px of width, some times smaller. I have the feeling that they are getting worse each day. I'm not able right now to update my drivers for the GPU because of my internet, but when i'm able i will.
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May 21, 2014
Restarted my Ideapad last night (following a virus scanner update), and after the restart the screen came back with multicoloured vertical stripes. Fortunately I still have my old desktop monitor in the house, so I plugged it into that and managed to get the screen displaying on there. Having run the Lenovo support tool, it hasn't managed to find any hardware issues. The image below is set so the same image should be displayed on both monitors.
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Apr 2, 2014
I am playing a game or watching a movie in Fullscreen, randomly it minimizes to desktop and I dont know what is causing this issue. I restore the window to Fullscreen again and everything is normal.
Points to note here -
1) It is completely random, happens once in couple of hours.
2) I use my laptop connected to a TV using HDMI.
3) I use USB mouse and keyboard (which have never been an issue with my old laptop)
4) I play Origin and Steam games and it happens with both of them.
Is there a way to detect, what program might be causing this?
Otherwise, my system is completely stable and works great. Its just annoying, suddenly for the game to minimize when you are about to score a goal in FIFA (or the other way round).
Also, I have the AVG Free Antivirus.I will try to dig through its settings and check What can I disable.
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Dec 14, 2013
I have the Y510P with Windos 8.1, latest graphic drivers. I'm connecting it to my HD TV via HDMI and the image doesn't fit well in my TV, it's a little zoomed in. I've been searching for a solution in all the menus from Intel's HD 4600, nVIDIA's Control Panel, Windows scaling... NOTHING works. I have another laptop and it has an option that scales the image and the TV shows what is supposed to show.
How can I solve that and fit what I see in my laptop's screen in the second screen (TV)?
My laptop: Lenovo Y510p, Intel Quad-Core i7-4700MQ up to 3.4GHz, Intel HD Graphics 4600, nVIDIA GeForce GT 755M 2GB GDDR5, 8GB RAM, 15.6" Full HD, 1TB 5400rpm HDD + 24GB SSD M.2 (cache), Intel Wireless-N 7260, 72Wh
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Feb 1, 2014
So I use an HDMI setup to connect my laptop to my surround sound, which is also connected to my television. I only use the hdmi for the audio, but no matter what I do, I get this wierd horizontal tearing on my laptop monitor whenever I use it.
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Oct 17, 2013
Today I installed the windows 8.1 (realease version, from the windows store), and although my screen resolution is 1920x1080, the image sucks! It seens much pixelized and with less sharpness..
For example, look at this screenshot of my taskbar. Look at the chrome icon.
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Jul 18, 2014
I just got my brand new Y510P and realized that is unable to start Windows. Initially it displayed error "Windows could not parse or process unattend... [...unattend.xml] for pass [oobeSystem]..."
After reboot it start displaying another message - "Windows could not complete the installation... restart the installation".
The operation system is Windows 8.1.
Looks like I'm not the only person with this problem. System recovery doesn't work, obviously (as well as graceful Lenovo tech support).
I think that the problem caused by incorrect unattend.xml file which fails to install some unnesessary software and because of this error blocks Windows from finishing the installation.
I see no other way rather than install Windows from another source. I don't want to pay for another Windows license and rather send the laptop back to Lenovo, but maybe there is another way?
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Nov 1, 2013
I have bought ideapad y510p with an already pre installed windows 8 and intel vga card. however, i have found out that the nvidia geforce GT 750M is not installed, so i have downloaded the driver with the latest version R331.65 So, normally i have installed the driver. and now even though that i have the latest drivers i wonder why i still have the 1366x768 as the highest resolution and not the 1920x1080. also to my wonder is why when i connect to the monitor it can have the 1920x1080 and not on the laptop screen.
So How to have the 1920x1080 resolution?
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Oct 22, 2014
The cursor doesn't even display on screen unless I connect a mouse.
It was working fine then suddenly the problem started. I tried FN + F6 but no point
I tried installing this driver : [URL] .... But that didn't solve the problem
I entered device manager >> view by connection type, and I found "Lenovo Pointing Device" with a yellow triangle on it. I uninstalled it and it disappeared forever............. But the problem is still there. It's as if the entire touchpad cable isn't even connected to the motherboard.................
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Mar 15, 2014
I received my Y510P monday and the performance has been as expected. But Win 8.1 would often freeze, hang, even on restart and shutdown screen where I had to manually shut it down. I have found that uninstalling expresscache seems to have solved the hangups/freezes... I tried uninstalling, clearing my cache drive, and re-installing with latest expresscache version but still the same problem. Had to uninstall it. Is this a compatibility thing with win 8.1 or a hardware problem? I ran Seatools, and the SSD passes all the test EXCEPT long generic. Although SSDLIFE says that it is in perfect condition and should be good until 2022.
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Feb 14, 2014
I will keep this short, I have a Lenovo ideapad y510p with Windows 8.1 (I got it with 8.1, did not upgrade from 8) . I noticed a problem yesterday, where I cannot adjust the screen brightness. If I use the keyboard commands (Fn + Up and Fn + Down) The slider appears on the top left of the screen, as always, but does not “slide” It stays static.
If I move the slider on the Setting menu, I can slide the value but the brightness does not change and the value is not reflected on the slider on the top left of the screen.
I am not sure when this happened for the first time.
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Feb 20, 2014
I recently bought the Y510p laptop and upgraded windows to 8.1
Since the upgrade i'm getting contant freezing, which could last 10seconds or 10minutes.
Any time i restart the computer it will hang, and the only way to kill is it to press on Power button.
Checked the eventviewer and i found the following warning appearing every minute:
Log Name: System
Source: iaStorA
Date: 20/02/2014 17:36:40
Event ID: 129
Task Category: None
Level: Warning
[Code] ....
After long research i came to conclusion that the ExpressCache is causing this.
The moment I uninstalled it, issues disappeared. System will restart without any issues, it won't freeze either.
Checked the following article: [URL] ....
Tried to re-install ExpressCache but the issue started to presist straight away, constant freezing and the above message in event viewer.
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Jan 1, 2015
I have a problem with hdmi output to my TV screen.
I have Y510P (i7-4700MQ CPU @ 2.40GHz, Intel(R) HD Graphics 4600
& NVIDIA GeForce GT 755M, Win 8.1 64-bit(6.3 build 9600), all with latest drivers )
My TV is Panasonic TH-L32B6. When I connect my laptop to TV it shows me awful picture quality and notification that “this is not optimal screen resolution for the primary display. The optimal res. Is 1280x720”. But with 1280x720 it’s still awful. It works fine just with 1024x768 res. I have no such a problem with my other TV LG 47LS570Y. How can i fix picture quality with higher resolution? I tried another OS like Ubuntu and a couple of hdmi cables…(see attachment)
Link to image 1
Link to image 2
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Apr 15, 2014
Its been quite a while (3 months ) that ive upgraded my windows 8 to 8.1 . I didn't bother checking it till now that I cannot connect to any ethernet network at all. Ive tried evrything from disabling ipv6, updating network drivers and even resetting the routers like a gazillion times but i've had no such luck in any of the process ive done so far .
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Nov 25, 2013
So I purchased a y510p from a retailer yesterday and was very happy with it. First thing I did was update to Windows 8.1. After updating, I get VERY unreliable, weak wi-fi signals and limited connectivity on all wi-fi connections. My wireless card is Intel Centrino Wireless N-2230.
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Oct 31, 2014
i have a new Lenovo IdeaPad Z510 (i5 Full HD with Nvidia Graphic Card). I bought it on 7th October 2014 and everything was fine under Windows 8.1 N Pro x64. But today when i started my notebook, i had a black screen for a few seconds and then it stuck in a reboot loop.
1. i press the power button
2. black screen for a few seconds
3. reboot and back to step 2.
i tried already the lenovo button, but this results in the same problem as above. I also tried to boot into bios by pressing every F1...F12 key and also Fn+F1...F12 key. And last but not least i tried to boot from Disk (Windows 7 Home Premium 32 and 64-bit, Windows 8 x64, Windows 8.1 N Pro x64 and Debian latest stable) but it didn't work, too.
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May 11, 2014
My Laptop is Lenovo G460, I have no problem with it till about a few days ago, my problem is every time I boot my laptop, I got blackscreen between Lenovo Logo --> windows logon, it's took about 2/3 minutes with cursor appeared at the very top left corner which is really make me mad . And every time I shutdown my laptop, I faced a long time shutdown, after my screen off, my keyboard and mouse still on...after about 5-10 seconds then it's all completly off.
I try to figured out what's happened with my laptop, then I change my boot option (F2)
I changed Sata Controller from AHCI to Sata Controller Compatible, and now every thing is works! no more black screen, and not only that, now lenovo logo is just faster, but the problem is still happen, when windows logo going to appeared I got blue screen error (BSOD) then the laptop was restarted by it self.
I try to redownloaded and reinstalled the drivers for my Windows 7 64 bit, here are the following that I redownloaded and reinstalled :
Chipset Driver
Intel Matrix storage
Intel Rapid Store
Intel Sata Controller
Turbo Boost
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Jul 25, 2013
I purchased a Y580 a while back, and I am not getting black bars on the monitor (shown below). At first it seemed to be there randomly. But now it is on constantly. Opening or closing the screen at different angles does not change it. If I connect an external monitor, it has no issues. I can also see the black bar when windows is booting up as well. And it shows when I am in BIOS.
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Jan 26, 2015
Lenovo G560 - Issue with won't boot and black screen after HDD upgrade.
What happen: My laptop was working fine, no blue screen issue, no funny business at all. I bought a new SSD Intel 120 GB and thought it would be good to replace the HDD. I shutdown and disconnected the power adapter, waited a couple of minutes and removed the battery. I opened up the back case and replaced the HDD. And put all the screws back and put the battery back in.
Problem: The very first time I turned the power on, nothing happens besides a black screen. I pressed the dvd drive it works and opens up and closes. I waited for about 30 mins and still has blac screen. When I mean black screen, no bios menu, no logo, just a black screen with the fan sound on.
I have tried these:
1. Unplugged everything - battery, adapter, and pressed the power on button for about 60 seconds, nothing, the laptop turns on with the LED display on for both on and battery LED's. But nothing but black screen, no sound of windows loading just the fan and black screen.
2. I tried putting back my old 2.5" and nothing but black screen.
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Feb 5, 2015
I followed all steps here----> [URL] .... and still getting black screen after all. What should i do next...
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Jul 2, 2011
I usually just leave my laptop on overnight, and it just goes to sleep/hibernation mode then. But when i went to go turn on my laptop, you can see the lights on my laptop turn on but the screen stayed black.
What could have possibly happened?/what can i do to fix it
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Feb 21, 2010
I recently upgrade my Ideapad S10 to 2 megs, which I understand it is capable of recognizing. When I turn it on however, I only get a black screen. Some forum posts suggest that updating the BIOS might be necessary, but the only BIOS update I can find is for Windows XP, and I am running Windows 7.
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Dec 7, 2012
Btw my mobo,cpu,memory i believe were all replaced last time i took it in with this issue... Still getting it consistently:
Random Black Screens and Random Sleeping: [URL] ...
Black Screen: [URL] ...
I thought before maybe its Bluetooth related as sometimes when screen would turn black and then come back, I would get a 'Bluetooth Device Not Discoverable'. So turned off Bluetooth in the BIOS, but still having display/sleep issues.
I removed hte Lenovo Power Manager/PM Driver, and turned off sleeping in the Windows power settings (in every setting including if Low Battery Action).
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Jan 27, 2013
I got an ideapad y560 0646 with i7 and radeon 5730 without switchable graphics. After starting, the windows logo appears and afterwards just a black screen. No windows logon. Starting with standard vga drivers is possible. I am currently running windows 7 prof 64 bit. I remember that i installed windows 7 prof 32 bit in november 2011 and after installing the graphic drivers from lenovo homepage i faced the same issue.
So I continued using windows 7 64 bit. i think there was a windows update which caused the issues for windows 7 64 bit. I installed the latest drivers but this didnt work. i think this is no hardware issue because ubuntu is running fine. i would like to try the old drivers which came with the y560 on cd. unfortunately i cant find the cd.
Does some have the old driver cd and could upload the drivers or name the file of the driver so i can download it from the web?
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Jul 25, 2011
I have a 3000 N200 0769 with a black line running vertical in the middle and the monitor is fuzzy. How can I tell if its the LCD screen itself or the cable. The unit is almost 4 years old.
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