Lenovo P/Y/Z Series :: Windows 8.1 On IdeaPad Y510P ExpressCache - Constant Freezing
Feb 20, 2014
I recently bought the Y510p laptop and upgraded windows to 8.1
Since the upgrade i'm getting contant freezing, which could last 10seconds or 10minutes.
Any time i restart the computer it will hang, and the only way to kill is it to press on Power button.
Checked the eventviewer and i found the following warning appearing every minute:
Log Name: System
Source: iaStorA
Date: 20/02/2014 17:36:40
Event ID: 129
Task Category: None
Level: Warning
[Code] ....
After long research i came to conclusion that the ExpressCache is causing this.
The moment I uninstalled it, issues disappeared. System will restart without any issues, it won't freeze either.
Checked the following article: [URL] ....
Tried to re-install ExpressCache but the issue started to presist straight away, constant freezing and the above message in event viewer.
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Mar 15, 2014
I received my Y510P monday and the performance has been as expected. But Win 8.1 would often freeze, hang, even on restart and shutdown screen where I had to manually shut it down. I have found that uninstalling expresscache seems to have solved the hangups/freezes... I tried uninstalling, clearing my cache drive, and re-installing with latest expresscache version but still the same problem. Had to uninstall it. Is this a compatibility thing with win 8.1 or a hardware problem? I ran Seatools, and the SSD passes all the test EXCEPT long generic. Although SSDLIFE says that it is in perfect condition and should be good until 2022.
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Feb 5, 2014
Purchased from Amazon 2 months ago and worked perfectly without a hitch until a few days ago when I got on the receiving end of the win8 equivalent of the BSOD with the . From them on I ended up with slow boots random pauses etc. I opted to refresh the PC without affecting any files but toward the end of the reinstall the BSOD appears and now all I had was a black background with only a white cursor.
Left that for over a hour, nothing happened so held down the power button to force shutdown. Found that Z500 no longer boots into win8 so eventually decided to do a clean reinstall with the onekeyrecovery via NOVO button. This should have been the end of all the problem I was having but unbelievably the problem is still there.
Research what I could about this and found that the slow boot is caused by hard disk constantly being thrashed about by a system file ntoskrnl.exe. I tried updating the wifi driver and it appeared to have done the trick until the next day when I booted up the system again. It appear that the constant hd activity goes away after a few hours of leaving the PC on.
Anyway I have drawn a blank as to what's going on especially as everything was working perfectly until up to that point with no signs of system conflict.
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Apr 9, 2014
My Y510p has been freezing on startup, every startup. It can be completely inoperable for upwards of half an hour before unfreezing. It unfortunately has been occuring since the computer arrived (21 March, this year), so I doubt it has been caused by any software I've added. Given my limited knowledge of computers.
Lenovo Y510p Model 20217
Windows 8(64 bit), Intel Core i7-4700MQ CPU (2.40 GHz), NVIDIA GeForce GT750M, 8GB RAM
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Feb 11, 2014
Since i bought my lenovo Y510P SLI i got a problem.
When i am watching a movie/youtube clip/playing a game on my logitech pad i got a problem with performance.
After 3 or 4 minutes my movie/game starts to freeze like some kind of energy saver turnes on.
I put my laptop into highest performance via lenovo energy management.
I also checked the settings in windows energy management tool and everything seems to be fine.
I did not have such a problem with my G550 lenovo which i bought 5 years ago.
Currently i have only 128GB SSD inside my laptop and from time to time i'm connecting external drive.
Operating system: Windows 8.1 x64
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Aug 16, 2013
I received my laptop a little over a week ago, and ever since I've been using it, the applications/laptop will freeze for a period of time. Sometimes recovering and moving on, other times I have no choice but to force shut down the laptop.
There are times when it will freeze, and only 1 app is frozen, but the sound is running, or I can do other things while it works itself out. When this happens, sometimes I can open task manager, other times, nothing happened. Then even if I manage to open the task manager, I can NOT shut the frozen application down. Either the freezing works itself out, and then it closes down like normal/should when telling it to close this way, or the computer eventually locks up completely.
I did remove Macafee, and after reading some, used the total removal program from their site. However, this has not fixed my issue. My game still froze, forcing me to restart, and after restarting my web browser still froze for about a minute while trying to get here to make this post.
What if anything can I do to find out what is causing this problem? I have tried updating my drivers from Lenovo, this hasn't worked. I thought about using the diagnosics tool from Lenovo, but those do not seem to usable by the IdeaPad series.
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Feb 5, 2014
Just got the y510p laptop and am trying to install Ubuntu so I have this bootable DVD and I wanted to try Ubuntu before installing as usual but I can't get the laptop to bot on dvd. On boot menu options there is only EFI and some kind of network options but no dvd. I tried following instructions here but no matter how many times I press F1 during startup, I can't get to boot menu and windows starts directly: [URL] Is it not possible to boot on dvd. The dvd is ubuntu 13.10 supposedly compatible with EFI and secure boot. I don't understand why there is no option to reorder boot devices like on all my older PCs.
I manage to get BIOS setup pressing restart and shift and then selecting UEFI firware settings and I do get to bios setups but again no way to find the option for booting on a dvd.
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Mar 15, 2014
I bought a y510p ideapad from newegg a couple days ago and recently got it. i've been trying to set it up and all that, trying to get rid of the programs that came preloaded with the laptop because I wouldn't think i'd need them. I then shut it, put it down and opened it again and now it won't turn on. It seems like both the power indicator and the battery indicator light are both on, as well as the power button light, but the monitor itself is blank and i can't hear the computer being on. I've tried holding down the power button and resetting it, as well as removing the battery and using only the AC to see if it would turn on but to no avail. I'm worried i might have deleted something important, but I was mostly deleting programs related to shoddy media players and other services of the like. It's pretty upsetting I just got this laptop and it's already died on me!
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Dec 17, 2014
I bought my y510p brand new from Lenovo about 11 months ago. About 2 days ago, my fan suddenly started making a very loud buzzing/grinding noise. Prior to this, it was perfectly quiet. The fan makes this noise inconsistently, and at this point, leaving it on a flat surface keeps it quiet. However, any tilting or jostling of the laptop makes the fan start buzzing again. I have noticed that running the dust removal utility will stop the fan from buzzing, and this seems to be the only way to return it to producing a regular sound after it has started.
I really don't think my fan needs to be replaced, but I am unsure what is causing this problem. I have never dropped my laptop--and its spent almost its entire life on my desk. The only thing that's changed is I moved it after it had remained in the same spot for several weeks--because I am currently traveling.
The inconsistency of the noise and the newness of my computer tends to make me think the fan hasn't worn out yet.
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Feb 20, 2014
The first week my Y510p worked perfectly, I had a little trouble to install linux but I finally got it. Then, suddenly the laptop stop working. I restarted the laptop and it didn't want to start again... I got a completely black screen, I know it is on because of the keyboard backlight. The screen is completely black, there is no way to get into the recovery menu or BIOS setup. I expend 1 hour last week with lenovo support trying to get it into de BIOS or recovery menu in all possible ways and nothing works. What can I do?
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Aug 16, 2013
I just received my new laptop today, and I have never had this much trouble setting thigns up before. I'm guessing that most of my issues is due to Windows 8 in general, but it is still agrivating none the less.
For whatever reason, the internet connection on my laptop just drops. No notifications, and it says I'm still connected to the router, I just don't have connection to the internet. I fix this by disconnecting/reconnecting to my network, but its agrivated to have to do this every 2-4 minutes.
Windows says that there are 51 updates, but that "it won't update till the maintenance for my convenience", I'm wondering if this is the trouble with my wireless. I'm not sure how to convince windows that I WANT it to update, not wait hopping that it will update.
While this is aggravating enough as it is, it becomes more aggravating when the computer locks up for 10+ minutes at a time while trying to install programs. There was even a time when the I could not get the startup screen to switch to the log in. It eventually did after many minutes of waiting, and closing/opening the monitor.
Is there anything I can do about the internet issue?
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Feb 20, 2014
I recently just received my Ideapad y510p laptop back, and I unplugged it and the battery dropped to 60% but when I try to charge my laptop, it'll just stay at 60%. The battery says its plugged in but it won't charge.
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May 10, 2014
I had sent in a ticket to blizz with DxDiog and the MsInfo and they cound out there was some errors in some applications and is now fixed c: I simply just did a facotry recovery since honestly i just have steam, wow and a drawing program installed so it was nothing huge lose whne i did it. So everything is working just fine right now ! I did try the one with truing off anti aliasing and it did work as well even if my frame rate is back to it's 90+ it jumped up to 100+
So it started last saturday that my frame rate dropped drastically from 90+ to 15- on World Of Warcraft. I followed the steps that i got told with updating drivers and such, but still low and un-playable.
It's really strange and all, i bought this laptop for like 1 month ago and had no problems until now. There was a windows update (i use win 8.1) last week that first messed with my latency at first, but then my FPS.
When i play on steam per say Assasians creed and Portal i have no problem but it seems to only be on WoW.
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Dec 9, 2013
I have a: Lenovo Ideapad y510p
With: Windows 8
My problem:I can't type and move my mouse (trackpad, touchpad, whatever) at the same time. This means i have to use a USB mouse to play most video games.
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Nov 10, 2011
Is it possible to enable TPM on an Ideapad y510P with a BIOS upgrade, or does the chip that comes with the 510 simply not support TPM?
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Mar 8, 2014
I have been trying to solve this issue for the last few hours. I recently bought a Lenovo Ideapad y510p (Windows 8.1). Normally Dragon Assistant comes preinstalled on this laptop. It is even advertised by several retailers such as Best Buy, Amazon, and Costco (same sku). However, I can not find this software anywhere on my laptop.
After talking to three different Lenovo support technicians, we came to the conclusion that the software was lost with the windows 8.1 update. They still did not know of any way to obtain Dragon Assist, as it is not sold by Nuance and is only a preinstalled software.
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Apr 21, 2014
I was wondering if there is a permanent way to disable the touchpad on this y510p. I hate hitting fn f6 every boot, wake from sleep, etc.
I checked the registry in hklm microsoft windows currentversion run but didn't see any prefixes of syn* in any of the entries. I checked into RTFTrack.exe and that seems to be the camera. Is there a way I can disable this touchpad permanently?
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Jun 15, 2014
I have just received this laptop. I followed the instructions out of the box, installing the battery, then connecting the power. The battery started charging that first time, but after that, any time I tried reconnecting the A/C power supply, the laptop would not recognize the adapter and I am not able to charge my battery.
I have tried the following steps:
1. Shutting down the computer, removing the battery, and starting the computer from the A/C power supply. The computer will not recognize the A/C power supply to turn on the computer.
2. Updating all the power management drivers. Everything was already installed properly.
3. Using the Lenovo Energy Management battery gauge. I must have the A/C power supply plugged in to use it, but the computer still won't recognize it.
4. Held down the power button for 30-40 seconds then reset the BIOS to default settings. No change
5. Tested my outlets and connections between my AC adapter cords. Everything is working properly.
There is one way that I can get the computer to recognize the AC adapter, and that involves all of these steps shown below, but when I unplug the AC adapter I am right back to the beginning, and I have to redo the whole process. I have just received this laptop and I am quite sure that you shouldn't have to go through this process every time you want to recharge the battery, or use your computer while only powered by the AC adapter.
Steps I have to take to recharge my battery:
A. Disconnect the A/C power supply.
B. Shut down the computer.
C. Remove the battery
D. Connect the A/C power supply
E. Start the computer.
F. Uninstall all battery drivers that are labeled Microsoft ACPI Compliant Control Method Battery (which come back every time).
G. Shut the computer down.
H. Disconnect the A/C power supply.
I. Insert the battery.
J. Insert the A/C power supply.
K. Start the computer.
That is the ONLY way I have gotten my computer to recognize the A/C power supply. I know the power supply is functional, but why I have to go through all of those steps for the laptop to recognize it.
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Apr 8, 2014
I've had the laptop since last Friday. I've updated drivers and have been installing a few games on the device.
I've been installing a ton of games the past two days while I'm at school (great download speeds from steam and origin) and have been having issues when I try to run said games.
The laptop has a SLI setup with the GT 755M. I've noticed that when I've tried to game lately on the laptop that I've had pretty poor luck. Games seem to crash with frequency, with only a few different times that I thought had narrowed down to SLI being enabled or Anti-Aliasing, but after it crashing a few minutes ago not long after getting into a Team Fortress 2 server, I now don't think that is the case.
What might cause this? I have the battery removed at the present since it's Nearly charged and seems pointless for me to leave it in while I'm running off the 170W adaptor. Could this be an issue where the adaptor doesn't supply enough power and needs to draw additional power?
I don't feel that heat or anything else like that could be the cause because there's no warming and the system powers back up just fine. I'm going to re-attempt to play a few games that crashed immediately (Battlefield 3) and see if this changes anything. I love the laptop otherwise and really hope that this isn't and indicator of a more serious issues.
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Sep 18, 2013
I recently bought an ideapad y510p. It came with win8 pre-installed and I don't have any recovery CDs. I plan to play around with linux on this laptop, but don't want to lose win8. So before I potentially reformat everything away, I'm thinking of making a clone copy of my hard-disk to an external USB drive. The general plan is like this,
1. make copy of laptop HDD to external usb drive
2. muck around with linux - and stupidly reformat everything in the process
3. get fed up with linux and want to go back to windows
4. copy back data from external usb driver to latop HDD
5. return to comfort of win8
Will using this tool (clonezilla) work in the above scenario? [URL] ...
My intent with the backup, is that after I "restore" things, the "one key recovery" button should continue to work as before.
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Nov 17, 2013
I bought my ideapad month ago and had some problems. It is gt 755m sli model.
While playing any game my screen goes weird(Picture bellow) and PC doesn't respond at all. Only way is hard restart. this problem shows only while gaming ad just a few times while watching videos on Youtube.
I tried taking SLi on and off. No difference just Fps drop while sli off but it still crashes.
Also I noticed that it doesn't crash so easily without power cable plugged in so maybe it´s something wrong with my settings.
I bought this laptop mainly for gaming so this problem gets really annoying.
Link to picture....
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Apr 15, 2014
Ive been playing battlefield 3 for quite a while and this low mwmory thing keeps popping up. I have 8gigs of ram in the laptop. yet i get this error.
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Nov 1, 2013
I have bought ideapad y510p with an already pre installed windows 8 and intel vga card. however, i have found out that the nvidia geforce GT 750M is not installed, so i have downloaded the driver with the latest version R331.65 So, normally i have installed the driver. and now even though that i have the latest drivers i wonder why i still have the 1366x768 as the highest resolution and not the 1920x1080. also to my wonder is why when i connect to the monitor it can have the 1920x1080 and not on the laptop screen.
So How to have the 1920x1080 resolution?
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Mar 18, 2014
For the first week or two it worked fine and everything was going really well. Then about a week or two ago it started acting up. It is freezing programs(firefox, IE, Chrome, explorer, Flash CC, blender, and a few other programs I needed to install for school. It sometimes freezes on startup and I have to hold the power button down to restart it. Sometimes when it restarts it takes 10-15 mins to fully boot up and load up to the login screen.
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Jul 20, 2014
when I run "eccmd -info" in command I get the error " eccmd exited with error 0x10df (4319)".
What does it mean exactly? What should I do to get it solved?
I have X240
Win 8.1 pre installed
ExpressCache 1.3.110 preinstaled
and SanDisk 16GB SSD.
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Feb 11, 2014
I tried to update my y510p to windows 8.1 twice now. But when the installation finishes i get a black screen with a cursor. I tried to boot in safe mode to install the right drivers, but it wont let me. It automaticaly boots and restore the previous version of windows.
So I'm wondering if i should take some precautions before i update to win8.1 (Like instaling the win8.1 display drivers?)
Maybe a better question is if I sould at all update to windows 8.1?
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Oct 17, 2013
Today I installed the windows 8.1 (realease version, from the windows store), and although my screen resolution is 1920x1080, the image sucks! It seens much pixelized and with less sharpness..
For example, look at this screenshot of my taskbar. Look at the chrome icon.
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Jul 18, 2014
I just got my brand new Y510P and realized that is unable to start Windows. Initially it displayed error "Windows could not parse or process unattend... [...unattend.xml] for pass [oobeSystem]..."
After reboot it start displaying another message - "Windows could not complete the installation... restart the installation".
The operation system is Windows 8.1.
Looks like I'm not the only person with this problem. System recovery doesn't work, obviously (as well as graceful Lenovo tech support).
I think that the problem caused by incorrect unattend.xml file which fails to install some unnesessary software and because of this error blocks Windows from finishing the installation.
I see no other way rather than install Windows from another source. I don't want to pay for another Windows license and rather send the laptop back to Lenovo, but maybe there is another way?
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Feb 14, 2014
I will keep this short, I have a Lenovo ideapad y510p with Windows 8.1 (I got it with 8.1, did not upgrade from 8) . I noticed a problem yesterday, where I cannot adjust the screen brightness. If I use the keyboard commands (Fn + Up and Fn + Down) The slider appears on the top left of the screen, as always, but does not “slide” It stays static.
If I move the slider on the Setting menu, I can slide the value but the brightness does not change and the value is not reflected on the slider on the top left of the screen.
I am not sure when this happened for the first time.
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May 6, 2014
I bought my laptop from france so windows is in french ... I installed language pack core of system is still in french. How could I install legit windows 8.1 on it that is in english.
Not now but near future I want to replace that slow hard disk that is in it from shop to faster SSD and then again I need to know how to get that windows there ... back in the days it was easy, you had that number and you had the disk how does it work now ?
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