Lenovo Y510p P/Y/Z Series :: IdeaPad Boot On CD / DVD?

Feb 5, 2014

Just got the y510p laptop and am trying to install Ubuntu so I have this bootable DVD and I wanted to try Ubuntu before installing as usual but I can't get the laptop to bot on dvd. On boot menu options there is only EFI and some kind of network options but no dvd. I tried following instructions here but no matter how many times I press F1 during startup, I can't get to boot menu and windows starts directly: [URL] Is it not possible to boot on dvd. The dvd is ubuntu 13.10 supposedly compatible with EFI and secure boot. I don't understand why there is no option to reorder boot devices like on all my older PCs.
 
I manage to get BIOS setup pressing restart and shift and then selecting UEFI firware settings and I do get to bios setups but again no way to find the option for booting on a dvd.

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Lenovo P/Y/Z Series :: IdeaPad Y510P Freezes At Startup - Takes 10-15 Minutes To Fully Boot Up

Mar 18, 2014

For the first week or two it worked fine and everything was going really well. Then about a week or two ago it started acting up. It is freezing programs(firefox, IE, Chrome, explorer, Flash CC, blender, and a few other programs I needed to install for school. It sometimes freezes on startup and I have to hold the power button down to restart it. Sometimes when it restarts it takes 10-15 mins to fully boot up and load up to the login screen.

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Lenovo P/Y/Z Series :: IdeaPad Y510p Won't Turn On

Mar 15, 2014

I bought a y510p ideapad from newegg a couple days ago and recently got it. i've been trying to set it up and all that, trying to get rid of the programs that came preloaded with the laptop because I wouldn't think i'd need them. I then shut it, put it down and opened it again and now it won't turn on. It seems like both the power indicator and the battery indicator light are both on, as well as the power button light, but the monitor itself is blank and i can't hear the computer being on. I've tried holding down the power button and resetting it, as well as removing the battery and using only the AC to see if it would turn on but to no avail. I'm worried i might have deleted something important, but I was mostly deleting programs related to shoddy media players and other services of the like. It's pretty upsetting I just got this laptop and it's already died on me! 

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Lenovo P/Y/Z Series :: IdeaPad Y510p Fan Buzzing

Dec 17, 2014

I bought my y510p brand new from Lenovo about 11 months ago. About 2 days ago, my fan suddenly started making a very loud buzzing/grinding noise. Prior to this, it was perfectly quiet. The fan makes this noise inconsistently, and at this point, leaving it on a flat surface keeps it quiet. However, any tilting or jostling of the laptop makes the fan start buzzing again. I have noticed that running the dust removal utility will stop the fan from buzzing, and this seems to be the only way to return it to producing a regular sound after it has started.
 
I really don't think my fan needs to be replaced, but I am unsure what is causing this problem. I have never dropped my laptop--and its spent almost its entire life on my desk. The only thing that's changed is I moved it after it had remained in the same spot for several weeks--because I am currently traveling.
 
The inconsistency of the noise and the newness of my computer tends to make me think the fan hasn't worn out yet.

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Lenovo P/Y/Z Series :: IdeaPad Y510p Not Starting Up

Feb 20, 2014

The first week my Y510p worked perfectly, I had a little trouble to install linux but I finally got it. Then, suddenly the laptop stop working.  I restarted the laptop and it didn't want to start again... I got a completely black screen, I know it is on because of the keyboard backlight. The screen is completely black, there is no way to get into the recovery menu or BIOS setup. I expend 1 hour last week with lenovo support trying to get it into de BIOS or recovery menu in all possible ways and nothing works. What can I do?

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Lenovo P/Y/Z Series :: IdeaPad Y510p Battery Not Charging

Feb 20, 2014

I recently just received my Ideapad y510p laptop back, and I unplugged it and the battery dropped to 60% but when I try to charge my laptop, it'll just stay at 60%. The battery says its plugged in but it won't charge.

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Lenovo P/Y/Z Series :: Low Frame Rate On IdeaPad Y510p

May 10, 2014

I had sent in a ticket to blizz with DxDiog and the MsInfo and they cound out there was some errors in some applications and is now fixed c: I simply just did a facotry recovery since honestly i just have steam, wow and a drawing program installed so it was nothing huge lose whne i did it. So everything is working just fine right now !  I did try the one with truing off anti aliasing and it did work as well even if my frame rate is back to it's 90+ it jumped up to 100+

So it started last saturday that my frame rate dropped drastically from 90+ to 15- on World Of Warcraft. I followed the steps that i got told with updating drivers and such, but still low and un-playable. 
 
It's really strange and all, i bought this laptop for like 1 month ago and had no problems until now. There was a windows update (i use win 8.1) last week that first messed with my latency at first, but then my FPS. 
 
When i play on steam per say Assasians creed and Portal i have no problem but it seems to only be on WoW.

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Lenovo P/Y/Z Series :: IdeaPad Y510p - Can't Use Trackpad And Type At Same Time

Dec 9, 2013

I have a:              Lenovo Ideapad y510p
With:                    Windows 8

My problem:I can't type and move my mouse (trackpad, touchpad, whatever) at the same time.  This means i have to use a USB mouse to play most video games.

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Lenovo P/Y/Z Series :: Enable TPM On IdeaPad Y510P With BIOS Upgrade?

Nov 10, 2011

Is it possible to enable TPM on an Ideapad y510P with a BIOS upgrade, or does the chip that comes with the 510 simply not support TPM?

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Lenovo P/Y/Z Series :: Cannot Find Dragon Assistant On IdeaPad Y510p

Mar 8, 2014

I have been trying to solve this issue for the last few hours. I recently bought a Lenovo Ideapad y510p (Windows 8.1). Normally Dragon Assistant comes preinstalled on this laptop. It is even advertised by several retailers such as Best Buy, Amazon, and Costco (same sku). However, I can not find this software anywhere on my laptop.
 
After talking to three different Lenovo support technicians, we came to the conclusion that the software was lost with the windows 8.1 update. They still did not know of any way to obtain Dragon Assist, as it is not sold by Nuance and is only a preinstalled software.

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Lenovo P/Y/Z Series :: IdeaPad Y510p - Touchpad Permanent Disable

Apr 21, 2014

I was wondering if there is a permanent way to disable the touchpad on this y510p.  I hate hitting fn f6 every boot, wake from sleep, etc.
 
I checked the registry in hklm microsoft windows currentversion run but didn't see any prefixes of syn* in any of the entries.  I checked into RTFTrack.exe and that seems to be the camera.  Is there a way I can disable this touchpad permanently?

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Lenovo P/Y/Z Series :: IdeaPad Y510P Will Not Recognize AC Power Supply

Jun 15, 2014

I have just received this laptop. I followed the instructions out of the box, installing the battery, then connecting the power. The battery started charging that first time, but after that, any time I tried reconnecting the A/C power supply, the laptop would not recognize the adapter and I am not able to charge my battery. 
 
I have tried the following steps:
 
1. Shutting down the computer, removing the battery, and starting the computer from the A/C power supply. The computer will not recognize the A/C power supply to turn on the computer.
 
2. Updating all the power management drivers. Everything was already installed properly.
 
3. Using the Lenovo Energy Management battery gauge. I must have the A/C power supply plugged in to use it, but the computer still won't recognize it.
 
4. Held down the power button for 30-40 seconds then reset the BIOS to default settings. No change
 
5. Tested my outlets and connections between my AC adapter cords. Everything is working properly.
 
There is one way that I can get the computer to recognize the AC adapter, and that involves all of these steps shown below, but when I unplug the AC adapter I am right back to the beginning, and I have to redo the whole process. I have just received this laptop and I am quite sure that you shouldn't have to go through this process every time you want to recharge the battery, or use your computer while only powered by the AC adapter.
 
Steps I have to take to recharge my battery:
 
A.  Disconnect the A/C power supply.
B.  Shut down the computer.
C.  Remove the battery
D.  Connect the A/C power supply
E.  Start the computer.
F.  Uninstall all battery drivers that are labeled Microsoft ACPI Compliant Control Method Battery (which come back every time).
G. Shut the computer down.
H. Disconnect the A/C power supply.
I. Insert the battery.
J. Insert the A/C power supply.
K. Start the computer.
 
That is the ONLY way I have gotten my computer to recognize the A/C power supply. I know the power supply is functional, but why I have to go through all of those steps for the laptop to recognize it.

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Lenovo Y510p P/Y/Z Series :: New IdeaPad Crashes / Completely Powers Down When Gaming?

Apr 8, 2014

I've had the laptop since last Friday. I've updated drivers and have been installing a few games on the device.
 
I've been installing a ton of games the past two days while I'm at school (great download speeds from steam and origin) and have been having issues when I try to run said games.
 
The laptop has a SLI setup with the GT 755M. I've noticed that when I've tried to game lately on the laptop that I've had pretty poor luck. Games seem to crash with frequency, with only a few different times that I thought had narrowed down to SLI being enabled or Anti-Aliasing, but after it crashing a few minutes ago not long after getting into a Team Fortress 2 server, I now don't think that is the case.
 
What might cause this? I have the battery removed at the present since it's Nearly charged and seems pointless for me to leave it in while I'm running off the 170W adaptor. Could this be an issue where the adaptor doesn't supply enough power and needs to draw additional power?
 
I don't feel that heat or anything else like that could be the cause because there's no warming and the system powers back up just fine. I'm going to re-attempt to play a few games that crashed immediately (Battlefield 3) and see if this changes anything. I love the laptop otherwise and really hope that this isn't and indicator of a more serious issues.

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Lenovo P/Y/Z Series :: IdeaPad Y510p - Backup / Restore HDD Clone With Win 8 Pre-installed

Sep 18, 2013

I recently bought an ideapad y510p. It came with win8 pre-installed and I don't have any recovery CDs. I plan to play around with linux on this laptop, but don't want to lose win8. So before I potentially reformat everything away, I'm thinking of making a clone copy of my hard-disk to an external USB drive. The general plan is like this,
 
1. make copy of laptop HDD to external usb drive
2. muck around with linux - and stupidly reformat everything in the process
3. get fed up with linux and want to go back to windows
4. copy back data from external usb driver to latop HDD
5. return to comfort of win8
 
Will using this tool (clonezilla) work in the above scenario? [URL] ...
 
My intent with the backup, is that after I "restore" things, the "one key recovery" button should continue to work as before.

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Lenovo P/Y/Z Series :: IdeaPad Y510p Stop Responding While Playing Any Game

Nov 17, 2013

I bought my ideapad month ago and had some problems. It is gt 755m sli model.

While playing any game my screen goes weird(Picture bellow) and PC doesn't respond at all. Only way is hard restart. this problem shows only while gaming ad just a few times while watching videos on Youtube. 

I tried taking SLi on and off. No difference just Fps drop while sli off but it still crashes.

Also I noticed that it doesn't crash so easily without power cable plugged in so maybe it´s something wrong with my settings.

I bought this laptop mainly for gaming so this problem gets really annoying.  

Link to picture....

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Lenovo P/Y/Z Series :: Windows 8.1 On IdeaPad Y510P ExpressCache - Constant Freezing

Feb 20, 2014

I recently bought the Y510p laptop and upgraded windows to 8.1
 
Since the upgrade i'm getting contant freezing, which could last 10seconds or 10minutes.
 
Any time i restart the computer it will hang, and the only way to kill is it to press on Power button.
 
Checked the eventviewer and i found the following warning appearing every minute:
 
Log Name: System
Source: iaStorA
Date: 20/02/2014 17:36:40
Event ID: 129
Task Category: None
Level: Warning

[Code] ....
 
After long research i came to conclusion that the ExpressCache is causing this.
 
The moment I uninstalled it, issues disappeared. System will restart without any issues, it won't freeze either.
 
Checked the following article: [URL] .... 
 
Tried to re-install ExpressCache but the issue started to presist straight away, constant freezing and the above message in event viewer.

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Lenovo P/Y/Z Series :: Low Memory Message When Playing Battlefield 3 - IdeaPad Y510p

Apr 15, 2014

Ive been playing battlefield 3 for quite a while and this low mwmory thing keeps popping up. I have 8gigs of ram in the laptop. yet i get this error.

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Lenovo P/Y/Z Series :: IdeaPad Y510p Doesn't Configure To Screen Resolution 1920x1080

Nov 1, 2013

I have bought ideapad y510p with an already pre installed windows 8 and intel vga card. however, i have found out that the nvidia geforce GT 750M is not installed, so i have downloaded the driver with the latest version R331.65  So, normally i have installed the driver. and now even though that i have the latest drivers i wonder why i still have the 1366x768 as the highest resolution and not the 1920x1080. also to my wonder is why when i connect to the monitor it can have the 1920x1080 and not on the laptop screen.
 
So How to have the 1920x1080 resolution?

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Lenovo P/Y/Z Series :: Y510p Does Not Recognize SSD On First Boot

Jan 10, 2014

I have a new y510p I just received this week. First thing I did was replace the 1TB HD with my own OCZ Vertex 4 256GB SSD Drive.When I power on the laptop for the first time, it does not find a bootable device (goes through network devices, then says no bootable devices). If I use ctrl-alt-delete to reboot the laptop, it then finds the drive on its own and starts booting into Windows.
 
I'd like to understand why this does not work on the first boot? I went into the BIOS and saw it says there that no drives are detected.This worries me slightly, as perhaps one day it will decide to no longer recognize the drive after the ctrl-alt-delete?

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Lenovo P/Y/Z Series :: How To Get Cloned SSD To Boot On Y510p

Sep 22, 2013

Recently bought a Y510p laptop and of course I wanted to have an SSD as the boot drive.
 
I downloaded a cloning software and cloned the Windows OS partition as I had intended to keep all of Lenovo's original partitions intact on the original hard disk.
 
I put the original HDD in a caddy and replaced the DVD Drive and put the SSD where the original HDD was.
 
I tried changing boot order in the Bios but no matter what it only reverts to boot from the original HDD.
 
I'm not sure what I have to do to make it boot from the SSD, clone all the partitions from the HDD? I don't have any Windows 8 disks or anything so I just want to clone the original hard drive as it came installed in the laptop.

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Lenovo P/Y/Z Series :: Y510p Refuses To Boot - BSOD

Jun 20, 2013

I have my Ideapad y510p laptop and it is refusing to boot. Basically, I was simply restarting my computer and then it stopped working. The computer seemed to have been getting finicky lately and taking longer too boot prior to this issue, but that may just be me. When I press the power button the Lenovo logo pops up and the spinning thing starts. This spins for an extremely long time then a BSoD appears and the laptop reboots.

And for a split second the BSoD flashes "INACCESSIBLE_BOOT_DEVICE" (the BSoD sits for a few seocnds then this message pops up for a very short amount of time, I had to film it and go frame by fram to figure out what it said) On the next boot cycle a little "Preparing Automatic Repair" pops up. This goes on for a long time too, and when it finishes it takes me to a blue screen asking for my keyboard layout. Upon selection I am greeted with an option to troubleshoot or turn off the PC. Troubleshoot then allow me to refresh my PC, reset my PC, and advanced options. The refresh option when selected states "The drive where Windows is installed is locked. Unlock the drive and try again." The reset option brings up a "Please Wait" then comes up with an error stating "Unable to reset your PC. A required drive partition is missing." Under the advanced options I am presented with an option to do a system restore, which errors out and tells me to specify which Windows installations to restore, an option to do a system image recover, which errors out giving me the error code 0x80070002, an option to do a startup repair, which then says that it could not repair my PC and nothing is listed under "Log file", an option to adjust my UEFI Firmware Settings, which just loads up the BIOS, and an option to load up the command prompt. The command prompt is where things start to get intresting.

I ran diskpart then list disk and list volume, list disk returned "There are no fixed disks to show" and list volume returned "There are no volumes." I proceeded to run chkdsk /r /f /x but that returned that the drive was write protected, which I am assuming is because I am running off the recovery x drive. I also ran sfc /scannow which stated that there are pending repairs and that I need to restart to fix them. So, after all this it would appear that my hard drive is not mounted or malfunctioning. However, in the BIOS the hard drive is listed, also I tried changing from AHCI to compatible and that yeilded no results. I then proceeded to simply try to use the novo button and do a system restore, however when I tried this it poped up a screen saying "Windows is loading files" and when the progressbar completed the computer reset and when back to the boot screen and put me back where I started.

I tried booting from a USB flash drive and a USB CD drive and both of them failed and just reset the computer and brought me back to the boot loop. I tried reseting the BIOS, pulling the power plug and battery and holding the power button for 20 seconds, and a BIOS update to v3.05 (I used the CMD prompt to open notepad then navigate to a folder that contained the BIOS update exe and updated the BIOS), and none of these worked. I then proceeded to pull the hard drive from the laptop and stick it in my desktop. I tried booting off this hard drive on my desktop, but this did not work. I was able to grab all my data from the drive and back it up on my desktop perfectly fine.

Also, when I loaded up disk management, I noticed another 350mb recovery partition. Shortly after getting the laptop I made a post on these forums asking about what all the partions on the primary hard drive and I included a picuture of the disk management (the thread with image can be seen here) and in that picture there is only one 350mb recovery, however, now there is two. Not sure if this is of any use or not, but I am just trying out be as through as possible. Also, I ran a chkdsk of the primary partition (c drive when on the laptop) when I had it in my desktop and that did not work any.

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Lenovo P/Y/Z Series :: Y510P Slow Boot Times - 2 To 5 Minutes

Aug 4, 2014

2 customers complained of very slow boot times 2-5minutes on these machines. 
 
Removal of the Msata 24GB fixed it. I have asked them to check if express cache is installed but seems to be an ongoing problem.
 
What can lenovo do about this? Will replacement of the Msata drives fix the problem or is there a bios update coming which can remedy this.

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Lenovo P/Y/Z Series :: USB Boot For IdeaPad Z500

Feb 11, 2014

I bought the Lenovo Ideapad Z500 and I'm trying to boot from a USB drive in order to install Windows on it. When I start the boot menu I only see the hard-drive, the DVD and the network. I tried to set both UEFI mode and Legacy mode in BIOS but the USB stick does not appear in the menu when I boot. I put the image of windows with Windows 7 USB DVD Download Tool which formats the stick in NTFS mode.

I have the latest BIOS v1.21 and I tried with 2 different USB sticks: one 16GB USB 2.0 Corsair and with a 32GB USB 3.0 ADATA both on USB 3.0 and USB 2.0 ports on the notebook. I really haven't seen anything like this in my entire career. 
I even downloaded the file efiootBOOTX64.efi and replaced the one that Windows come with on the specified folder on the USB stick ....

Why is so difficult to choose the USB boot drive on the newer notebooks? How can I boot from USB?

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Lenovo P/Y/Z Series :: Y510p Won't Boot Correctly After Restoring To Previous Point

Feb 1, 2014

So I purchased my lenovo y510 (base model) in November of last year, and hasn't acted up at all until now. Before you ask I have tried to restore my computer to a previous point before it had this problem but it didn't work.

What happened was I restarted my computer, and then it went off, turned back on, went to the lenovo screen without a spinning loading circle, and then turned off and right back on again, determined to do the same perpetual cycle over and over again.

I have tried restoring and taking out battery with no luck.

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Lenovo P/Y/Z Series :: Can't Boot From Disk Or USB On IdeaPad Z710

Oct 26, 2014

I'm trying to Install Debian GNU/Linux on my Windows 8 Ideapad Z710, and I can't even get my laptop to boot from external media. From the InsydeH20 Setup Utility, I've so far disabled Secure Boot, set Boot Mode to UEFI, enabled USB Boot, enabled PXE Boot to LAN, and set my EFI boot order to 1) EFI Network 0 for IPv4, 2) EFI Network 0 for IPv6, then 3) Windows Boot Manager (no other options). I'm not actually trying to boot from a network, I just want to boot from the onboard DVD drive or my USB DVD drive. When I boot with these settings, I get the error: EFI Network 0 for IPv4 (...) boot failed, then a similar one for IPv6, then it boots to Windows. Why can't I boot from DVD or USB?
 
Another thing I've tried is setting Boot Mode to Legacy Support and Boot Priority to Legacy First (with Secure Boot disabled) which results in my laptop booting to straight to Windows even when USB ODD is first in the boot order.

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Lenovo P/Y/Z Series :: IdeaPad Z570 - Unable To Boot From CD

Dec 10, 2014

My Lenovo z570 will not boot from CD.  I have the system recovery CDs and another bootable CD that work in another Lenovo so I know the discs are fine.  The boot order is set properly (CD first) and even hitting F12 on the boot up and selecting the CD drive again doesn't work.  The drive does work - I can burn and play CDs.  I uninstalled the drive and reinstalled and updated the BIOS to the latest.  I see others with this problem have been advised to change UEFI or Secure Boot setting but these options are not available in my BIOS.

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Lenovo P/Y/Z Series :: Y510p Freezes While Playing A Game - Boot Fails On Restart

Feb 4, 2014

I've had my Y510p (8GB RAM, DVD Ultrabay option) for a bit more than four months now and it's been working perfectly for most of the time- however, two days ago, while playing a game the computer or the game itself froze. After trying to bring the Task Manager up/kill the game, I decided to restart it- I turned it off, but once it came back on, it had decided to start "Preparing Automatic Repair". After several times unsuccessfully "repairing" (after which again "preparing") it (it had given me an error, something with Srttrail.txt file), I decided to look up and search the Internet for people with a similar/the same problem- none of the methods worked. So, I decided it could've been from software I've installed or similar- I didn't have things THAT important (I haven't made any back-ups, nor a recovery USB), so I made an initial state lenovo recovery  using the Novo button.

After several more fixing methods (unsuccessfull again, people suggested getting into the command promt, using the chkdsk command, but it was in a drive called x:, couldn't find other drives/changing from UEFI to Legacy Support in BIOS settings, I changed them, then changed them back to defaults) it started giving me the "IPv4/IPv6 Network 0 (MAC Adress) boot failed" errors and several tries more, now it constantly gives me the "Windows boot Manager boot failed" error, followed by the IPv4/IPv6 ones. after which it takes me to a blank bright-blue screen with my only cursor visible (similar to what it does i I tell it to go to Lenovo recovery menu now). Also, after trying to turn it on (in the current/last state) it gave me the 0xc000000f error. So, what's happening (the HDD is recognized in the BIOS, the laptop itslef hasn't been moved more then four or five time and used properly)? I have no instalation/repair disc with the laptop.

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Lenovo P/Y/Z Series :: IdeaPad Y410p Boot Taking More Time

Feb 8, 2014

I got my Ideapad y410p a week ago. It came with Windows 8 and many useless softwares installed. It was taking around 3 minutes of time and immediately i updated my os to 8.1 (x64). Even after updating to 8.1, the boot time didn't get any better. I unistalled useless softwares like Mcafee, Cyberlink tools and many and installed AntiVir and Visual Studio. Turn on Fast startup is also enabled. But what is painful is it still takes 2 minutes and 31 seconds plus to load my desktop. What is more painful to me is My old laptop (Amd Dual Core, 3GB Ram with Many softwares installed with windows 7) loads earlier than this.

Lenovo Y410P, Interl Core i7 4th Gen, 8 GB RAM, 1TB HDD, 2GB Graphics

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Lenovo C/E/K/M/N/V Series :: IdeaPad V570 Can't Boot Windows 8 Install DVD

Nov 22, 2014

I have an IdeaPad V570 that experienced a total hard drive failure (be careful how hard to close the laptop in frustration) I had Best Buy try to recover data and opted not to pay for the recovery after the only crucial data did not seem to have been recovered. Best Buy told me the rest of the system seems to be intact so they could install a new Hard Drive if I wanted it back. They made me offers to completely restore the system at a price but I decided to save money thinking I should be able to restore the system myself. So they installed the hard drive and that was it. 

I decided to go with Windows 8 after learning that support was beginning to wain for Windows 7. I purchased the OS from Best Buy and I am attempting to install it. So far that is not going well. The BIOS sees the CDDVDW drive and the HDD, both are listed in the BOOT menu with the right names. However the computer is not booting from the WIndows disk. I get a message ending with :

PXE-E61: Media test failure, check cable
PXE-M0F: Exiting PXE ROM

At which point it take me to the Boot Menu. I can see the order I have set for Booting is:

1. ATAPI CD: TZSSTcorp CDDVDW TS-L633F
2. ATA HDD: WDC WD10JPVX-22JC3T0
3. PCI LAN: Realtek PXE B03 D00

It seems to me that the system is trying to boot in that order but the CDDVD drive is not responding, the HDD has nothing on it so it goes for the PCI LAN and there is nothing for it to do so it returns the error an sends me back to the Boot Menu.

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Lenovo P/Y/Z Series :: IdeaPad Z500 Won't Boot Up Without Power Cable Plugged In

Jan 9, 2014

My z500 cannot boot up without power cable plugged in. Usually,a few seconds after I saw the lenovo logo,the system will suddenly shut down just like the battery was removed.however,if I connect powercable to the laptop and power on,everything is fine,I can enter windows 8,or ubuntu,after I enter OS,I can disconnect the power cable without any problems.the battery is healthy and can last for more than 2 hours.

So far I tried the following methods:
1.update BIOS
2.update battery firmware
3.reset BIOS
none of them worked for me....

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