Lenovo Y510p P/Y/Z Series :: New IdeaPad Crashes / Completely Powers Down When Gaming?
Apr 8, 2014
I've had the laptop since last Friday. I've updated drivers and have been installing a few games on the device.
I've been installing a ton of games the past two days while I'm at school (great download speeds from steam and origin) and have been having issues when I try to run said games.
The laptop has a SLI setup with the GT 755M. I've noticed that when I've tried to game lately on the laptop that I've had pretty poor luck. Games seem to crash with frequency, with only a few different times that I thought had narrowed down to SLI being enabled or Anti-Aliasing, but after it crashing a few minutes ago not long after getting into a Team Fortress 2 server, I now don't think that is the case.
What might cause this? I have the battery removed at the present since it's Nearly charged and seems pointless for me to leave it in while I'm running off the 170W adaptor. Could this be an issue where the adaptor doesn't supply enough power and needs to draw additional power?
I don't feel that heat or anything else like that could be the cause because there's no warming and the system powers back up just fine. I'm going to re-attempt to play a few games that crashed immediately (Battlefield 3) and see if this changes anything. I love the laptop otherwise and really hope that this isn't and indicator of a more serious issues.
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Oct 27, 2013
Lenovo IdeaPad Y580.
My specifications:
Intel Core i7 -3630QM 2.4 GHz
Windows 8 x64
8 GB RAM
Intel HD Graphics 4000 (integrated)
NVIDIA GeForce GTX 660m - not overclocked, (current driver: 327.23)
So the problem is that every time I try to play a 3D-dense game, after around 5 minutes of playing, the game freezes, then the screen goes black and the only thing I can do is to close it (though the problem appears to vary depending on game I'm playing). After ~3 seconds I was forced to close it, the message appears: "Display driver has stopped working and has successfully recovered" + something about NVidia Kernel Driver.
The interesting thing is that a game still "runs" despite showing the blackscreen (e.g. I can hear sounds of scrolling through game menu or other in-game noises/music). Mybe it has something to do with DirectX?
Like I said, the problem may vary depending on game, in most cases I have to do the things I wrote above, but here are the exceptions:
Skyrim: the least problematic - after the blackscreen I can Alt-TAB and return to the normal game (though the game tends to have a bit too rough camera moving after that)
Mass Effect 3: the most problematic - my computer auto-restarts just a moment after the game freezes, and I have to wait for some recovery or something.
I tried to solve that problem in such ways:
-clean install" of the most recent nVidia drivers (including BETA ones) and Intel drivers (for integrated GPU - just in case...)
-adding Tdr
-Delay registry key (one of the official solutions of that problem for Windows Vista/Seven users)
-lowering by 1 MHz core clock and memory clock (by MSI Afterburner) while playing games
-changing power management from Adaptive to Maximum Performance in nVidia control panel
-changing Main PhysX Processor from Auto to GTX 660M (by nVidia control panel)setting Power Throttle On by nVidia Inspector - Profile Settings
-running games in windowed mode
1, 4, and 5'th solution didn't work for me
3'rd one seems to be useful a bit
6'th - I believe it worked alot in prolonging time before crash
2'nd and 7'th - I'm still not sure about them
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Feb 5, 2014
Just got the y510p laptop and am trying to install Ubuntu so I have this bootable DVD and I wanted to try Ubuntu before installing as usual but I can't get the laptop to bot on dvd. On boot menu options there is only EFI and some kind of network options but no dvd. I tried following instructions here but no matter how many times I press F1 during startup, I can't get to boot menu and windows starts directly: [URL] Is it not possible to boot on dvd. The dvd is ubuntu 13.10 supposedly compatible with EFI and secure boot. I don't understand why there is no option to reorder boot devices like on all my older PCs.
I manage to get BIOS setup pressing restart and shift and then selecting UEFI firware settings and I do get to bios setups but again no way to find the option for booting on a dvd.
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Mar 15, 2014
I bought a y510p ideapad from newegg a couple days ago and recently got it. i've been trying to set it up and all that, trying to get rid of the programs that came preloaded with the laptop because I wouldn't think i'd need them. I then shut it, put it down and opened it again and now it won't turn on. It seems like both the power indicator and the battery indicator light are both on, as well as the power button light, but the monitor itself is blank and i can't hear the computer being on. I've tried holding down the power button and resetting it, as well as removing the battery and using only the AC to see if it would turn on but to no avail. I'm worried i might have deleted something important, but I was mostly deleting programs related to shoddy media players and other services of the like. It's pretty upsetting I just got this laptop and it's already died on me!
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Dec 17, 2014
I bought my y510p brand new from Lenovo about 11 months ago. About 2 days ago, my fan suddenly started making a very loud buzzing/grinding noise. Prior to this, it was perfectly quiet. The fan makes this noise inconsistently, and at this point, leaving it on a flat surface keeps it quiet. However, any tilting or jostling of the laptop makes the fan start buzzing again. I have noticed that running the dust removal utility will stop the fan from buzzing, and this seems to be the only way to return it to producing a regular sound after it has started.
I really don't think my fan needs to be replaced, but I am unsure what is causing this problem. I have never dropped my laptop--and its spent almost its entire life on my desk. The only thing that's changed is I moved it after it had remained in the same spot for several weeks--because I am currently traveling.
The inconsistency of the noise and the newness of my computer tends to make me think the fan hasn't worn out yet.
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Feb 20, 2014
The first week my Y510p worked perfectly, I had a little trouble to install linux but I finally got it. Then, suddenly the laptop stop working. I restarted the laptop and it didn't want to start again... I got a completely black screen, I know it is on because of the keyboard backlight. The screen is completely black, there is no way to get into the recovery menu or BIOS setup. I expend 1 hour last week with lenovo support trying to get it into de BIOS or recovery menu in all possible ways and nothing works. What can I do?
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May 1, 2009
I have a y550 ideapad (gpu gt 130m) and i have a problem which is similar to others: when i play a game, after sometimes, from 5min to more than one hour, the pc crashes (black screen, but with backlight, harddisk still running, sound buffer played again and again, no response from keyboard) and i have to switch off the computer to start it again and everything is ok.
So i have tested my ram and gpu ram, no problem
I test the temperature - log of gpu-z: Ok except one thing, at the very end, just before the crash, the GPU memory clock goes from 799.2 (which is the speed during gaming) to 800.00Mhz and the temperature goes from 66°C to 255°C instantly. So there is the bug, software bug?
I want to manage the speed of the gpu memory (to put it max to 799.2) but there is nothing in the BIOS....
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Feb 20, 2014
I recently just received my Ideapad y510p laptop back, and I unplugged it and the battery dropped to 60% but when I try to charge my laptop, it'll just stay at 60%. The battery says its plugged in but it won't charge.
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May 10, 2014
I had sent in a ticket to blizz with DxDiog and the MsInfo and they cound out there was some errors in some applications and is now fixed c: I simply just did a facotry recovery since honestly i just have steam, wow and a drawing program installed so it was nothing huge lose whne i did it. So everything is working just fine right now ! I did try the one with truing off anti aliasing and it did work as well even if my frame rate is back to it's 90+ it jumped up to 100+
So it started last saturday that my frame rate dropped drastically from 90+ to 15- on World Of Warcraft. I followed the steps that i got told with updating drivers and such, but still low and un-playable.
It's really strange and all, i bought this laptop for like 1 month ago and had no problems until now. There was a windows update (i use win 8.1) last week that first messed with my latency at first, but then my FPS.
When i play on steam per say Assasians creed and Portal i have no problem but it seems to only be on WoW.
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Jul 21, 2014
Before the end of 2013 I bought an Ideapad U530 Touch for school and it's been working fine up until a few days ago when the backlight for the left most CTRL key stopped working and shut off completely. Every other key on the board is fine, except for this one. Is there any easy to fix to this problem, or do I need to send the entire computer back?
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Dec 9, 2013
I have a: Lenovo Ideapad y510p
With: Windows 8
My problem:I can't type and move my mouse (trackpad, touchpad, whatever) at the same time. This means i have to use a USB mouse to play most video games.
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Nov 10, 2011
Is it possible to enable TPM on an Ideapad y510P with a BIOS upgrade, or does the chip that comes with the 510 simply not support TPM?
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Mar 8, 2014
I have been trying to solve this issue for the last few hours. I recently bought a Lenovo Ideapad y510p (Windows 8.1). Normally Dragon Assistant comes preinstalled on this laptop. It is even advertised by several retailers such as Best Buy, Amazon, and Costco (same sku). However, I can not find this software anywhere on my laptop.
After talking to three different Lenovo support technicians, we came to the conclusion that the software was lost with the windows 8.1 update. They still did not know of any way to obtain Dragon Assist, as it is not sold by Nuance and is only a preinstalled software.
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Apr 21, 2014
I was wondering if there is a permanent way to disable the touchpad on this y510p. I hate hitting fn f6 every boot, wake from sleep, etc.
I checked the registry in hklm microsoft windows currentversion run but didn't see any prefixes of syn* in any of the entries. I checked into RTFTrack.exe and that seems to be the camera. Is there a way I can disable this touchpad permanently?
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Jun 15, 2014
I have just received this laptop. I followed the instructions out of the box, installing the battery, then connecting the power. The battery started charging that first time, but after that, any time I tried reconnecting the A/C power supply, the laptop would not recognize the adapter and I am not able to charge my battery.
I have tried the following steps:
1. Shutting down the computer, removing the battery, and starting the computer from the A/C power supply. The computer will not recognize the A/C power supply to turn on the computer.
2. Updating all the power management drivers. Everything was already installed properly.
3. Using the Lenovo Energy Management battery gauge. I must have the A/C power supply plugged in to use it, but the computer still won't recognize it.
4. Held down the power button for 30-40 seconds then reset the BIOS to default settings. No change
5. Tested my outlets and connections between my AC adapter cords. Everything is working properly.
There is one way that I can get the computer to recognize the AC adapter, and that involves all of these steps shown below, but when I unplug the AC adapter I am right back to the beginning, and I have to redo the whole process. I have just received this laptop and I am quite sure that you shouldn't have to go through this process every time you want to recharge the battery, or use your computer while only powered by the AC adapter.
Steps I have to take to recharge my battery:
A. Disconnect the A/C power supply.
B. Shut down the computer.
C. Remove the battery
D. Connect the A/C power supply
E. Start the computer.
F. Uninstall all battery drivers that are labeled Microsoft ACPI Compliant Control Method Battery (which come back every time).
G. Shut the computer down.
H. Disconnect the A/C power supply.
I. Insert the battery.
J. Insert the A/C power supply.
K. Start the computer.
That is the ONLY way I have gotten my computer to recognize the A/C power supply. I know the power supply is functional, but why I have to go through all of those steps for the laptop to recognize it.
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Sep 18, 2013
I recently bought an ideapad y510p. It came with win8 pre-installed and I don't have any recovery CDs. I plan to play around with linux on this laptop, but don't want to lose win8. So before I potentially reformat everything away, I'm thinking of making a clone copy of my hard-disk to an external USB drive. The general plan is like this,
1. make copy of laptop HDD to external usb drive
2. muck around with linux - and stupidly reformat everything in the process
3. get fed up with linux and want to go back to windows
4. copy back data from external usb driver to latop HDD
5. return to comfort of win8
Will using this tool (clonezilla) work in the above scenario? [URL] ...
My intent with the backup, is that after I "restore" things, the "one key recovery" button should continue to work as before.
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Nov 17, 2013
I bought my ideapad month ago and had some problems. It is gt 755m sli model.
While playing any game my screen goes weird(Picture bellow) and PC doesn't respond at all. Only way is hard restart. this problem shows only while gaming ad just a few times while watching videos on Youtube.
I tried taking SLi on and off. No difference just Fps drop while sli off but it still crashes.
Also I noticed that it doesn't crash so easily without power cable plugged in so maybe it´s something wrong with my settings.
I bought this laptop mainly for gaming so this problem gets really annoying.
Link to picture....
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Feb 20, 2014
I recently bought the Y510p laptop and upgraded windows to 8.1
Since the upgrade i'm getting contant freezing, which could last 10seconds or 10minutes.
Any time i restart the computer it will hang, and the only way to kill is it to press on Power button.
Checked the eventviewer and i found the following warning appearing every minute:
Log Name: System
Source: iaStorA
Date: 20/02/2014 17:36:40
Event ID: 129
Task Category: None
Level: Warning
[Code] ....
After long research i came to conclusion that the ExpressCache is causing this.
The moment I uninstalled it, issues disappeared. System will restart without any issues, it won't freeze either.
Checked the following article: [URL] ....
Tried to re-install ExpressCache but the issue started to presist straight away, constant freezing and the above message in event viewer.
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Apr 15, 2014
Ive been playing battlefield 3 for quite a while and this low mwmory thing keeps popping up. I have 8gigs of ram in the laptop. yet i get this error.
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Dec 17, 2013
The other day I tried gaming while on battery and got terrible frame rates. I had the power settings on Maximum Performance. Are there other settings I am missing?
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Nov 1, 2013
I have bought ideapad y510p with an already pre installed windows 8 and intel vga card. however, i have found out that the nvidia geforce GT 750M is not installed, so i have downloaded the driver with the latest version R331.65 So, normally i have installed the driver. and now even though that i have the latest drivers i wonder why i still have the 1366x768 as the highest resolution and not the 1920x1080. also to my wonder is why when i connect to the monitor it can have the 1920x1080 and not on the laptop screen.
So How to have the 1920x1080 resolution?
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Mar 18, 2014
For the first week or two it worked fine and everything was going really well. Then about a week or two ago it started acting up. It is freezing programs(firefox, IE, Chrome, explorer, Flash CC, blender, and a few other programs I needed to install for school. It sometimes freezes on startup and I have to hold the power button down to restart it. Sometimes when it restarts it takes 10-15 mins to fully boot up and load up to the login screen.
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Oct 23, 2012
I have had the W530 for several months now and it randomly powers off. This can occur when connected to the AC Adaptor, when running on battery, or when using the AC Adaptor without battery. Lenovo first replaced a fan, but that didn't solve. Now they are attempting to replace the system board.
W530, i7-3610QM, 1920x1080 FHD, 16 GB RAM, K2000 NVIDIA GPU, Muskin mSATA, 500GB 7200rpm, Bluetooth, Centrino 6300 AGN WiFi, Win8 Pro
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Oct 14, 2014
I have a quad core Lenovo W520 (i7-2820QM) equipped with Intel AMT. I have all RAM slots populated (original 2GB in each that came with the machine). I have updated to the latest BIOS (1.42 at the time of writing) and latest Intel Management Engine Firmware 7.1 (7.1.85.1216 at the time of writing). The machine has Crucial 256GB X100 SSD installed in the main compartment and a regular HDD in UltraBay.
The computer acts normally in sleep mode and restart sequence only when Intel AMT states that "ME is in recovery state..." during boot.
When it looks like AMT is happy problems begin. The problem is that when I'm trying to put the computer to sleep it goes all the way until the end per normal procedure and then suddenly decides to power itself off! Obviously Windows doesn't like this and displays recovery suggestions after starting the laptop again. This happens when connected to AC and also when disconnected from it. Also, when computer reboots it turns off all power (i.e. the display along with backlight, indicator LEDs turn off and fans spin down for a sec) inbetween and automatically starts up after that.
I've tested this on Windows 7 and openSUSE 13.1 (which I had lying nearby) and same behavior happens on both OSes. On Windows, all the latest drivers and updates were installed. So I don't think this is driver nor OS dependent - rather firmware/hardware related problem.
What is funny, it doesn't matter whether Intel AMT is activated in BIOS or not. What matters is whether the Management Engine is in some kind of recovery state or not. When it's not, computer starts acting crazy as stated above and behaviour is repeatable. Intel AMT itself seems to work however. Changing the power policy in Intel ME configuration doesn't work for sleep issue.
Some things I've also tried doing:
* Replace CMOS battery (measured its voltage before putting it in, of course) with a new one - no effect
* Tried two different brands of SSDs (OCZ Vertex 3 and Crucial X100) - no effect
* Tried both legacy and UEFI modes - no effect
* Scanned RAM for memory errors - no effect
Could Lenovo try to repeat this issue and possibly do something about this?
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May 22, 2014
how the Intel HD Graphics 4000 is covering all my needs perfectly for the moment, I would prefer to disable the NVIDIA dedicated GPU in my Lenovo Z400 for a while.I've already went to the control panel and set the Global Settings for integrated but it still turns on (for a very small amount of time) every now and then.
From my research I would guess I would do it by: (Windows 8)Disabling the "NVIDIA GeForce GT 635M" driver in the Device ManagerSwitching from "Switchable Graphics" to "UMA Graphics" in the UEFI settingsI would like to know/confirm if:"UMA Graphics" means the Intel HD Graphics 4000 in my caseThe NVIDIA GPU will not actually turn on and generate heat/consume energy.
Laptop: ideapad Z400
OS: Windows 8.1 (64 bit)
CPU: Intel i7-3520m (w/ Intel HD 4000)
GPU: NVIDIA GeForce 635m
RAM: 8GB @ 800 Mhz
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Jan 9, 2009
Hey i was playing some half life 2 without my power cord hooked up and after a couple minutes my computer totally shut off. Is this a safety measure or is something wrong. It works fine with the power cord in btw
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Jul 31, 2014
Is there any way to completely disable the touchpad and trackpoint on the X1 Carbon without going into bios?
I am able to disable touchpad OR trackpoint by going into mouse properties in control panel but it won't let me do both. I would like to turn it back on relatively easily if possible.
I am trying to do this on a work computer and I have no administrative rights and I am using Windows 7 Professional.
Can this be done or did Lenovo completely overlook such a simple feature?
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May 23, 2013
When I connect my laptop to the TV using HDMI or RGB port, picture is not completely fit to the screen, task bar is hiding at bottom. I trying to change settings in Screen Resolution or Intel hd graphic properties, problem does not fixed,
ideapad Y480: Intel Core i7-3610QM 2.30GHz, 6.00GB RAM
Intel HD Graphics 4000 + Nvidia Geforce GT640m LE
750GB HDD, Dual Boot: Win8.1 Pro with MC 64bit and Win7 Ultimate 64bit
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Jan 25, 2015
if it's possible to disable the Intel card completely and use NVIDIA directly through BIOS?
I'm trying to use Nvidia Nsight to debug shaders in OpenGL but Optimus/Switchable Graphics make things difficult for Nsight.At his point BIOS has just UMA and Switchable Graphics as options.But I've seen other laptops with a discrete graphics option.Is this model hardcoded to go through the Intel card anyway?Is there some other BIOS version that can add the option?
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Jun 25, 2012
I own a dell xps 15 l502x with an i7-2630 processor,6 gb ram and a nvidia gt540m 2gb graphics card.My laptop crashes/freezes very frequently while playing games like modern warfare 3 ,max payne 3,ghost recon future soldier etc.I have to force shut down as i cannot end the process from tash manager even by using programs like killprocess.If i shut down normally with the process still running the light on the power button stays on till i hold it down and power off manually.All my drivers are up to date and i don't overclock my graphics card and run all games on optimal settings.I've read that reports like this are not uncommon with this laptop.
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