Dell XPS 15 L502x :: Laptop Crashes Very Frequently While Gaming?
Jun 25, 2012
I own a dell xps 15 l502x with an i7-2630 processor,6 gb ram and a nvidia gt540m 2gb graphics card.My laptop crashes/freezes very frequently while playing games like modern warfare 3 ,max payne 3,ghost recon future soldier etc.I have to force shut down as i cannot end the process from tash manager even by using programs like killprocess.If i shut down normally with the process still running the light on the power button stays on till i hold it down and power off manually.All my drivers are up to date and i don't overclock my graphics card and run all games on optimal settings.I've read that reports like this are not uncommon with this laptop.
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Dec 1, 2013
It has occurred to me that there's an issue with either my Dell Inspiron 3520 Laptop Computer or my Windows 8.1/Windows 8 OS. Occasionally, running the computer (sometimes when it's overheating or just when unplugging the laptop), the computer just crashes, i.e. Screen goes black, power light and HDD light stays on for a about 2 seconds before powering off. No blue screen, no warning, no updates. There's was no reason for it to go off, but it did. It's frustrating because:
1.) When I'm working/playing a game/hosting a multi-player server, the computer tends to crash in the middle of it causing my work to go to waste.
2.) I believe it will damage my laptop and cause further problems in the future
I've researched a bit about this issue before and people have said that it's due to overheating, but I have proven that this is not the case for me as I have placed my PC beside a fan where it kept a steady temperature of about 50-65 Degrees Celsius and I've still faced the issue.
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Aug 5, 2011
I bought a Dell XPS 15 (L502X) laptop 2 weeks ago and have found a lot of trouble with it. It is an i7, 8gb ram with the nvidia 540m video card.
I have tried 3 different games, Left 4 Dead, League of Legends and Dragon Nest, and it crashes/freezes in all 3 games. You are able to run the game in high graphics however, it will crash in a shorter amount of time. If you put it on lowest quality, it still crashes, but it tends to take a longer time.
Things that I have tried.
- Old Drivers, New drivers, drivers from the dell site, drivers from nvidia, beta drivers
- driver sweeper
- changing the gpu to nvidia high performance instead of integrated graphics for the different games and programs
- changing the physx hardware to nvidia 540m
- set battery to high performance
- dell tech support, all they did was change integrated to nvidia high performance and change one setting in hopes of fixing the issue as well as using the system scan for issues, the report came back as passed and no issues.
And today while I was messing around with the settings, I have found a mediocre alternative to this problem. If you simply never use the nvidia GPU then there will never be a crash. You simply do everything with your integrated card. You will be able to run a game like League of Legends on Normal settings at best. However if you do this, it is as if you wasted all your money to get the nvidia 540m that simply does not work.
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Aug 21, 2014
I purchased a Dell XPS L502X laptop about 2.5 years. It crashes when you connect an external monitor, not immediately, but normally about an hour or two while connected. Its not a blue screen crash, everything freezes and the external monitor displays multicolored patterns. In the end I have to do a hard reset.
I have tested different monitors and HDMI cables and found no changes. Luckily the laptop is still under warranty and has Dell technical support has:
-run all possible diagnostics
-updated all drivers
-replaced the hard-drive (after formatting the previous hard-drive)
-Got me to test individual RAM units one by one
-Replaced the motherboard (twice)
At the moment, I am still dealing with Dell tech support and after the most recent motherboard replacement they are asking me to test it with different monitors using different cables. Although this is the next step, I'm skeptical it will make a difference, firstly as I have done this already with no difference and secondly because I am currently using the monitor and HDMI cable on a much older Dell Inspiron 1525 and its working 100% fine. If it continues to crash after this step they want me to once again format the hard-drive, re-install everything and test it again.
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Apr 23, 2013
Recently got a hand me down laptop. My brother did a reinstall of Windows 7 and formatted the hard drive before handing it over.
Its having issues - I'm trying to play FM 2013 but keep getting crashes during games. When I looked in Device Manager there were a load of yellow !. Most I solved by just right clicking and updating the drivers. The 540M graphiics were not showing up a all - so I had to download these from the website myself - but now have the Nvidia centre - which seems to work.
But still the SM bus controller still shows a yellow ! - and the game continues to crash, sometimes it forces a system shutdown.
When I click on the yellow ! and get a hardware ids i get:
PCIVEN_8086&DEV_1C22&SUBSYS_050E1028&REV_05PCIVEN_8086&DEV_1C22&
SUBSYS_050E1028PCIVEN_8086&DEV_1C22&CC_0C0500PCIVEN_8086&DEV_1C22&CC_0C05
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Jan 9, 2009
Hey i was playing some half life 2 without my power cord hooked up and after a couple minutes my computer totally shut off. Is this a safety measure or is something wrong. It works fine with the power cord in btw
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Oct 31, 2013
My dell xps 15 is freezing with an abnormal buzz sound while gaming. no keys are working then, have to shut down by holding down the power button. This happens only when gaming(till now). Its just out of warranty and the problems started. I can't understand the problem. did f12 diagnostics, but no error.
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Apr 8, 2014
I've had the laptop since last Friday. I've updated drivers and have been installing a few games on the device.
I've been installing a ton of games the past two days while I'm at school (great download speeds from steam and origin) and have been having issues when I try to run said games.
The laptop has a SLI setup with the GT 755M. I've noticed that when I've tried to game lately on the laptop that I've had pretty poor luck. Games seem to crash with frequency, with only a few different times that I thought had narrowed down to SLI being enabled or Anti-Aliasing, but after it crashing a few minutes ago not long after getting into a Team Fortress 2 server, I now don't think that is the case.
What might cause this? I have the battery removed at the present since it's Nearly charged and seems pointless for me to leave it in while I'm running off the 170W adaptor. Could this be an issue where the adaptor doesn't supply enough power and needs to draw additional power?
I don't feel that heat or anything else like that could be the cause because there's no warming and the system powers back up just fine. I'm going to re-attempt to play a few games that crashed immediately (Battlefield 3) and see if this changes anything. I love the laptop otherwise and really hope that this isn't and indicator of a more serious issues.
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Feb 3, 2015
Acer Aspire 3830TG-6494 crashes while gaming.
Crash symptoms:
-happens anywhere from within the first 15 minutes to several hours into a game (no link to graphic quality settings). No loss in performance leading up to the crash.
-screen glitches and goes black, with a brief buzzing sound. Power remains on and fan is still running, forcing a hard reset.
-Occasionally the sceen will freeze, ~1cm horizontal green lines will appear all over and a loud buzzing sound is emitted from the speakers until a hard reset.
-Rarely I get a BSOD or the computer will shut down and restart itself. Resulting DMP files show no consistent suspected cause.
-Crash will occasionally be preceded by certain in-game sounds cutting out. But not always.
-The only link between crashes is that I'm usually thinking a solution worked right before the crash. (Frustrating!)
-System will occasionally crash while watching videos or something, but only crashes consistently while gaming.
I have tried the following:
-Running games using only the integrated graphics or nVidia GeForce GT 540M GPU.
-Underclocking either the GPU(500MHz and 700MHz, from 672MHz and 900MHz), the CPU (seting max 70% power plan), and both simultaneously.
-Temperatures do not exceed 70C under heavy use, and crash does not seem to be linked to any temperature increases.
-Run both Windows 7 memory diagnostic and memtest86 (no problems found)
-Run intel CPU diagnostics and intel XTU benchmark which did not cause a crash.
-Upgrading all drivers to latest versions, as well as rolling them back to the versions recommended on acer download website. (Completely uninstalling graphics drivers before re-installing different versions) And making sure windows update was not automatically installing driver updates.
-upgrading BIOS to v1.12, it was stable for a weekend then went back to crashing.
-The system seems to be more stable in power saver or balance mode, but not by much. I also suspected the Ac power adapter because it didn't seem to crash on battery for a brief time. But I was wrong and it did end up crashing whether plugged in or not.
Aand cleaning it out w/ compressed air, obviously ... I don't game often, and usually play older games on lower quality settings. I'm not overclocking or streaming at the same time.
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Jul 19, 2014
I purchased this new HP laptop a couple weeks ago. Since new, I've noticed that it frequently freezes up with "NOT RESPONDING" in the upper frame.
I researched a few other posts similar & tried to do the processes, but they did nothing.
FYI - Did the sfc /scannow .... When finished it did say "resource protection found corrupt files but was unable to fix some of them"
I then went and did the local disc C - check the drive for errors. It came back with NO ISSUES? I then did a defrag just for fun, and it said no fragmented files or issues?
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Apr 4, 2013
Dell XPS L502x
Windows 8 pro
+This has bugged me for a long time. Every time my laptop goes into sleep mode and the screen turns off the cpu fan turns on. It hits 100%.
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Nov 23, 2014
My dell xps L502x turned off suddenly and now wont start at all. On pressing the power button, its light blinks once so does the light of the CD rom blinks just once thats it, no display, no keyboard lights, just the blinking of the power button and cd rom! is it about the hard disk or my motherboard or the memory modules, or the graphic card???
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Jan 20, 2013
However, a problem appeared recently: the laptop seems to overheat and it shuts down automatically when the temperature rises a lot. I installed SpeedFan to check it and see whether it is abnormally high. Sometimes it reaches about 80-90 degrees on the 4 cores and the hard disk. Slightly before it started shutting down, the fan became very loud and it switches on and off continuously. So I don't know where the problem started.
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Apr 1, 2009
on my dell studio 1535, whenever i try to install latest version of windows live mesenger, works fine first time,, but when i restart my windows,,
it shows me blue screen memory dump,, then when i repair,, it removes those installations of live messenger,,
I have checked,, its hapneing with only windows live messenger ...
I have tried 5 to 6 times,,
i need windows live ...
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Jan 27, 2015
My laptop is now very slow and crashes every now and then. So I need to reinstall the Vista Operating System bu the big problem is that the CD/DVD drive is no longer working.
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Jan 1, 2013
Configuration: 2nd gen i7,4GB RAM DDR3 1333MHz,750 GB(7200rpm) HDD, nVidia GT 540M 2GB DDR3 I bought a Dell xps 15 laptop with above configuration on August,2011 with an intention to play latest games.
I played Split/second, NFS:the run ,Max Pyne and recently NFS:most wanted. Split/second and most wanted runs on intel HD with sluggish graphics performance. But the run does not run intel hd,it requires discrete graphics. When I switched to nvidia graphics, every time the game computer hanged down after 5-10 minutes of playing the game. Computer screen froze and sound was looping. Control+Alt+Del didn’t work at this occasion.
I had to manually restart my computer. And a point here,there is over heat beneath the laptop though I use Logitech laptop cooler. Games run on nvidia on battery for about 20 minutes on battery power and heat produced under the laptop was also less. This thing happened with every game I listed above and some other graphics demanding games also. Same games worked fine on my friends Dell inspiron 15 laptop with an 2nd gen i5 ,4gb ram and nvidia gt525m 1gb ddr3 graphics card. And of course,these games were installed from same setup file those I used to install games on my computer. So,there can’t be problem with games file itself.
I called Dell xps premium customer support over phone. They told me to install all latest drivers and bios. I did all the things they told. They also remotely diagnosed my computer but nothing good happened. I then went to dell service Centre at Kolkata. I showed them the problem by playing games before themselves. They reformatted and installed all the things again and changed my harddisc. But my problem was not solved. I contacted service Centre again. But they found no problem after diagnosing my computer. But games did not run. In a nutshell, through a span of 1 year my problem could not be solved. And my warranty period has also expired.
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Oct 23, 2008
trying to do a fresh install of xp thou a its running quite slow and getting loads of popups etc.
Any way put the XP CD and boot rom it via the bios. It begins to load all te XP files then suddenly crashes to the famous blue screen , saying something about a hardware problem, and my PC was shut down to prevent any damage.
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Jan 31, 2013
I have a dell xps 15 l502x and when i play games specially graphic extensive ones the laptop freezes when the the power is plugged in but it runs nicely when on battery.
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Dec 25, 2014
When I try to start my Inspiron XPS15 L502X DELL laptop by pressing the 'power on' button NOTHING happens.
I have tried the methods suggested on the forum site (remove battery-press power button for 40 secs-put battery back -start) but nothing happens. The laptop refuses to start. No lights, no message, just NOTHING.
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Dec 3, 2012
Essentially the issue is that the cpu temperature starts at 50C and rises consistently to around 79C on IDLE. GPU is around 55-60. This continues until eventually the computer shuts off for safety reasons. Needless to say, no strenuous activities can happen on this computer. (games, etc.)
Things I've done:
-Updated the chipset, both video drivers (nvidia and intel), and the bios
-Opened up the entire thing and cleaned out the fan and any other areas that had dust (which was little).
-Removed the original thermal compound and reapplied a fresh and appropriate layer to the GPU AND CPU
Specs:
Windows 7 Professional, ACPI x64-based PC
Intel Core i7-2630QM CPU @ 2.00 GHz
Intel HD Graphics 3000
NVIDIA GeFore GT 525M
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Dec 21, 2014
The left side usb port appears to have fallen into the laptop case. It is rattling around, visible and does not appear to be connected to anything.
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Sep 17, 2014
So I broke my laptop (xps l502x) while traveling. The hinges were broken so I couldn't open or close the lid. Dell has stopped supporting this model so I had to get my own parts and replace it.
After replacing, I realized that the screen turns on but is white and the motherboard beeps 8 times continually. I realized that was an issue with the lcd connector. I tried to fix the connection. Now the laptop turned on, booted. But I couldn't see anything on the screen. The screen was lit but displayed nothing, everything was black. Then I removed the lcd connector and put it back again. This time the laptop doesn't even turn on but fan turns on with a loud spinning sound and emits cold air continuously.
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Nov 11, 2007
Ive had my E1705 for over a year . I was very satisfied with it`s performance . It was handling all my applications without any problems . Now it broke and i will be getting a new laptop soon .
I am not a hardcore gamer but i realy like and enjoy some games . I expect games to run on max settings to enjoy them . So far ive had just a few . My newest games r Doom3 ( D3:RoE ) , BF2 , BF2142 . Also i play wow wich runs flawlessly on my E1705 .
Now we have several great games coming in the end of the year . I dont think my laptop would handle them since i see that people with M1710s are experiencing problems .
Thus i have a choice between 3 brands on gaming laptops . My budget is around 3000$ .
Here are 3 models ive been looking at .....
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Jul 3, 2009
Can it still play all the new games and the games that will come out in the next few years at a good resolution and framerate? What about 3d?
Also, this might be a stupid question, but hey, you never know until you ask: the XPS16 excels as a "media" laptop, what does that exactly mean?
Also, XPS has the best available screen on a laptop currently right? If so, doesn't/should that help it out in the gaming category?
Finally, I am considering the XPS16, or the Macbook Pro 17'. Which has better display and can someone list the pros and cons of each?
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Feb 12, 2009
This problem suddenly appeared after a crash on my Laptop (after playing Bf2142)
I restarted laptop (M1710) and when Windows XP is loading there are green vertical lines on the screen. Even more worringly the screen after the windows logo (login screen) is completely white but with some black sortof distortion.
This looks to me like my graphics card is going **** up? (7900GTX Go)
I get the same problem if i switch to integrated graphics (from setup).....
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Feb 3, 2015
I have a problem, and honestly, i suffered a lot from it. when i connect to the proxy server, my laptop crashes....
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Apr 29, 2009
I was looking at pictures of the Sony FW online and I'm very interested in purchasing. I just wanted to know matter of factly which models are the gamer powerhouses in the Sony line?
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Nov 25, 2009
I have dv7 with Intel Core 2 duo 2.4 and 512 Nvidia as my main entertaiment computer.I have few games which I like to play from time to time.Anyone do same with dv7?
I can play on full specs on CS Source but on Crysis I can play at medium and medium hgraphics to be perfect.
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Feb 1, 2015
I have a Inspiron N4110 and I was wondering if I could upgrade or change my specs to increase gaming performance.
HERE ARE MY SPECS:
Windows 7 Home premium 64-Bit (6.1, Build7 7601)Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz (4 CPUs), ~2.3GHz6144 MB RAMDirectx 11Intel(R) HD Graphics family32-bit Right now
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Oct 8, 2012
Brand new laptop idles at 55° C, but at least the fans are quiet. Casual web browsing, listening to music, and/or downloading files and cpu temp rises to mid 70° C and the fan starts humming pretty noticeably. If I try to do any gaming, PC hits 85°+ C, fans go crazy, and the laptop starts beeping. I really like this laptop, but I need it to be able to handle my day to day activities.
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