Acer Aspire 3830TG-6494 :: Crashes While Gaming Using Either Integrated Or NVidia Graphics
Feb 3, 2015
Acer Aspire 3830TG-6494 crashes while gaming.
Crash symptoms:
-happens anywhere from within the first 15 minutes to several hours into a game (no link to graphic quality settings). No loss in performance leading up to the crash.
-screen glitches and goes black, with a brief buzzing sound. Power remains on and fan is still running, forcing a hard reset.
-Occasionally the sceen will freeze, ~1cm horizontal green lines will appear all over and a loud buzzing sound is emitted from the speakers until a hard reset.
-Rarely I get a BSOD or the computer will shut down and restart itself. Resulting DMP files show no consistent suspected cause.
-Crash will occasionally be preceded by certain in-game sounds cutting out. But not always.
-The only link between crashes is that I'm usually thinking a solution worked right before the crash. (Frustrating!)
-System will occasionally crash while watching videos or something, but only crashes consistently while gaming.
I have tried the following:
-Running games using only the integrated graphics or nVidia GeForce GT 540M GPU.
-Underclocking either the GPU(500MHz and 700MHz, from 672MHz and 900MHz), the CPU (seting max 70% power plan), and both simultaneously.
-Temperatures do not exceed 70C under heavy use, and crash does not seem to be linked to any temperature increases.
-Run both Windows 7 memory diagnostic and memtest86 (no problems found)
-Run intel CPU diagnostics and intel XTU benchmark which did not cause a crash.
-Upgrading all drivers to latest versions, as well as rolling them back to the versions recommended on acer download website. (Completely uninstalling graphics drivers before re-installing different versions) And making sure windows update was not automatically installing driver updates.
-upgrading BIOS to v1.12, it was stable for a weekend then went back to crashing.
-The system seems to be more stable in power saver or balance mode, but not by much. I also suspected the Ac power adapter because it didn't seem to crash on battery for a brief time. But I was wrong and it did end up crashing whether plugged in or not.
Aand cleaning it out w/ compressed air, obviously ... I don't game often, and usually play older games on lower quality settings. I'm not overclocking or streaming at the same time.
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Dec 13, 2007
The one component of my Acer Aspire 5002LMi notebook that defies upgrade is the SiS M760GX integrated graphics. Otherwise, I've been very happy with the unit. Processor, hard drive and ram upgrades were easy. Is anyone aware of any tweeks that can be done to get the most out of this weak integrated graphics platform? Suggestions appreciated as I intend to keep the unit in service for a long time using XP Pro since the graphic won't handle Vista. Obviously, not a gaming machine but it will handle some older games.
Acer Aspire 5002 LMi: AMD Turion ML 37; Hitachi 80 gb 7200 rpm drive; 2 gb pc2700 DDR ram; Lugano M motherboard with SiS M760GX integrated graphics
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Feb 25, 2015
Premiere software. I'm not sure whether the crashes and problems are due to the laptop or the software. I purchased this new Acer laptop because from the reviews and specs I was confident it could handle PE13. I've had nothing but problems using the program though. Not sure if it's the laptop, the program, my own limited knowledge, or a combination.
There are some issues I'm having:
Crashing
Unable to view/render/publish clips with certain effects
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Nov 14, 2014
I was playing Minecraft two days ago using the GeForce GT 730M graphics card not the integrated Intel HD 4000 graphics card when suddenly purple squares appeared on the game screen. The purple squares didn't appear any where else. The game crashed saying I had a bad driver. Then the laptop pop a blue screen saying VIDEO_TDR_FAILURE. The laptop restarted as usual. I had this message before but further problems occurred. But this time is different.
After restarting I re-launched Minecraft but the game crashed saying I had a bad driver. I uninstalled the current driver using the programs and features and reinstalled the driver for my laptop found in Acer.com. The issue still continued. I went into Device Manager and found out that the graphics card had a code 43 issue. I found a solution online that said to install the newest driver on GeForce.com.
I did that and it seemed to remove the code 43 but when I went into NVIDIA GeForce Experience it said that my laptop didn't have a NVIDIA graphics card. Thinking it could of been a option that I changed that caused this, I did a refresh, and system restore to still see that my laptop wont recognize my NVIDIA GeForce GT 730M graphics card and that NVIDIA Driver Support Service was gone. It allows me to see when the NVIDIA GPU is in use. The system was cool when I started playing Minecraft when the problem happened.
System Specs:
Acer Aspire V3-571G-6622
NVIDIA GeForce GT 730M with 2 GB of dedicated VRAM
Intel HD 4000 graphics
15.6" HD LED LCD
4 GB DDR3 Memory
Acer NPlify 802.11a/g/n + BT4.0
Windows 8 64-bit
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Jan 9, 2009
Hey i was playing some half life 2 without my power cord hooked up and after a couple minutes my computer totally shut off. Is this a safety measure or is something wrong. It works fine with the power cord in btw
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Jun 25, 2012
I own a dell xps 15 l502x with an i7-2630 processor,6 gb ram and a nvidia gt540m 2gb graphics card.My laptop crashes/freezes very frequently while playing games like modern warfare 3 ,max payne 3,ghost recon future soldier etc.I have to force shut down as i cannot end the process from tash manager even by using programs like killprocess.If i shut down normally with the process still running the light on the power button stays on till i hold it down and power off manually.All my drivers are up to date and i don't overclock my graphics card and run all games on optimal settings.I've read that reports like this are not uncommon with this laptop.
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Apr 8, 2014
I've had the laptop since last Friday. I've updated drivers and have been installing a few games on the device.
I've been installing a ton of games the past two days while I'm at school (great download speeds from steam and origin) and have been having issues when I try to run said games.
The laptop has a SLI setup with the GT 755M. I've noticed that when I've tried to game lately on the laptop that I've had pretty poor luck. Games seem to crash with frequency, with only a few different times that I thought had narrowed down to SLI being enabled or Anti-Aliasing, but after it crashing a few minutes ago not long after getting into a Team Fortress 2 server, I now don't think that is the case.
What might cause this? I have the battery removed at the present since it's Nearly charged and seems pointless for me to leave it in while I'm running off the 170W adaptor. Could this be an issue where the adaptor doesn't supply enough power and needs to draw additional power?
I don't feel that heat or anything else like that could be the cause because there's no warming and the system powers back up just fine. I'm going to re-attempt to play a few games that crashed immediately (Battlefield 3) and see if this changes anything. I love the laptop otherwise and really hope that this isn't and indicator of a more serious issues.
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Oct 2, 2009
does anyone know whether the integrated gpu on the northbridge is connected to the LCD or any of the external video ports in a model that is equiped with an NVIDIA GPU?
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Dec 12, 2008
Ive been having playing my games thought, every time I play my driver crashes. so i try to update my nvidia driver which the laptop came with, now i go to nvidia scan my driver and says i got to download the update from acer. So i look for it and i search for
it...downloading the setup...and i extract it...and two files are corrupt...anyways, is that happening for anyone else or the site is down or something.
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Unfortunately I rather carelessly installed driver update 180.48 for a 8800 GS rather than the correct 178.24 for the 8600GT on my laptop.
It installed fully and the display still seems to be working OK (but screen flicker still there)
I am wondering whether or not it is OK to leave the 180.48 driver as it is or whether I should roll the driver upgrade back and then install 178.24.
To be honest I find installing drivers quite complicated and difficult so I would prefer to take no action unless the expert advice from members of this forum says it will cause me future problems.
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I'll be buying an XPS M1330 soon. The only option I'm still confused on is the graphics card. I'm not a gamer and battery life is important to me as I'm on the road every week for work. However, with Vista now - which I have no experience with - is it true that you need a discrete graphics card to efficiently run Vista (and I guess certain options such as Aero).
Specifically, my questions are:
1. Will an integrated graphics card impair the ability to use Vista in any way and, if so, how?
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here are the specs;
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inc. Blu-ray disc drive.
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Dec 17, 2009
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hard disk - 5.9
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Can anybody else post their Windows 7 WEI scores from the 1555 with the 4570 512mb GPU?
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Feb 11, 2009
I have a Acer Aspire 5920G (Vista Home with SP1) laptop which I use for general purposes as well as occasional DVDs and a little games.
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I first experienced these problems after I installed Windows 7, but I reset to factory defaults w/Vista and the problem still remains. After two fresh installs of Win7 and one of Vista I am stumped. I also ran the Western Digital HDD, memory diagnostic tool, and mem86 and they all didn't find any problems with my hardware.
The crashes have occurred in Excel, playing flash movies, games, but mostly in playing videos. However the crash is completely random. I have tried both media player classic and VLC with different movies and windows has crashed with both. Not to mention that the same video that crashed my computer, I can play again with no problems or it will crash again at a different spot so it's not a corrupt file. Also I've tried both official and unofficial video card drivers and that didn't work. Event Viewer also doesn't tell me crap.
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