Dell :: Studio XPS 13 NVIDIA G210M Game Crashes
Feb 18, 2010
I recently purchased a Studio XPS 13 (a month ago), and since the beginning, I've noticed that every time I run a game on high performance (g210m + 9400mg), the game either crashes or gets stuck. At the same settings, if I run the game in normal mode (9400 mg), it usually works fine. The settings are medium-low, never high. I really can't understand why this happens. Isn't the G210M supposed to make things better? is it a problem with the drivers? I have all the latest drivers updated from the Dell site. or is this a problem with my hardware? really worried and unfortunately I don't know a whole lot about computers.
The games I've run so far are COD4, COD6 and NFS Shift. They are all ripped copies.
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Aug 5, 2011
I bought a Dell XPS 15 (L502X) laptop 2 weeks ago and have found a lot of trouble with it. It is an i7, 8gb ram with the nvidia 540m video card.
I have tried 3 different games, Left 4 Dead, League of Legends and Dragon Nest, and it crashes/freezes in all 3 games. You are able to run the game in high graphics however, it will crash in a shorter amount of time. If you put it on lowest quality, it still crashes, but it tends to take a longer time.
Things that I have tried.
- Old Drivers, New drivers, drivers from the dell site, drivers from nvidia, beta drivers
- driver sweeper
- changing the gpu to nvidia high performance instead of integrated graphics for the different games and programs
- changing the physx hardware to nvidia 540m
- set battery to high performance
- dell tech support, all they did was change integrated to nvidia high performance and change one setting in hopes of fixing the issue as well as using the system scan for issues, the report came back as passed and no issues.
And today while I was messing around with the settings, I have found a mediocre alternative to this problem. If you simply never use the nvidia GPU then there will never be a crash. You simply do everything with your integrated card. You will be able to run a game like League of Legends on Normal settings at best. However if you do this, it is as if you wasted all your money to get the nvidia 540m that simply does not work.
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Mar 2, 2013
I purchased an inspiron 15r 5520 a few months ago. I ran assassins creed 3 on it and have run into some problems.
Now I read a lot about this problem on other forums. Whenever I run the game it crashes after some time and hangs up my computer too. Many think its because the dedicated graphic card (Radeon 7760M).
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May 1, 2009
I have a y550 ideapad (gpu gt 130m) and i have a problem which is similar to others: when i play a game, after sometimes, from 5min to more than one hour, the pc crashes (black screen, but with backlight, harddisk still running, sound buffer played again and again, no response from keyboard) and i have to switch off the computer to start it again and everything is ok.
So i have tested my ram and gpu ram, no problem
I test the temperature - log of gpu-z: Ok except one thing, at the very end, just before the crash, the GPU memory clock goes from 799.2 (which is the speed during gaming) to 800.00Mhz and the temperature goes from 66°C to 255°C instantly. So there is the bug, software bug?
I want to manage the speed of the gpu memory (to put it max to 799.2) but there is nothing in the BIOS....
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Sep 30, 2009
I use a Latitude D630 with an NVIDIA Quatro NVS 135M video card. I generally run my computer with dual screen support using an additional monitor.
Last week, I returned to my computer to find the image looking all scrambled, the resolution low, looking like it was in safe mode. It said there was a problem with the display driver and needed to restart.
I restarted, everything seemed to boot up normally, but as I would perform operations in Windows, the screen started to mess up and the machine would lose display or freeze completely (I still can't tell which it did).
After continually having to manually turn off and boot my machine, at one point at startup it mentioned that the volume on the C drive was dirty and needed to do some clean up. It took a few minutes, but then booted normally. I'm not sure what happened there .....
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Jan 26, 2009
I read a while ago on here some posts about some copper mod because the chip had some flaws about cooling or something
If I play a game such as Left 4 Dead, will I run any risks of damaging the video card or motherboard?
I purchased the laptop mid october from Dell.
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Feb 25, 2015
Premiere software. I'm not sure whether the crashes and problems are due to the laptop or the software. I purchased this new Acer laptop because from the reviews and specs I was confident it could handle PE13. I've had nothing but problems using the program though. Not sure if it's the laptop, the program, my own limited knowledge, or a combination.
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There are some issues I'm having:
Crashing
Unable to view/render/publish clips with certain effects
Unable to play clips after adding multiple lines of text
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Feb 3, 2015
Acer Aspire 3830TG-6494 crashes while gaming.
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Crash symptoms:
-happens anywhere from within the first 15 minutes to several hours into a game (no link to graphic quality settings). No loss in performance leading up to the crash.
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-screen glitches and goes black, with a brief buzzing sound. Power remains on and fan is still running, forcing a hard reset.Â
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-Occasionally the sceen will freeze, ~1cm horizontal green lines will appear all over and a loud buzzing sound is emitted from the speakers until a hard reset.Â
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-Rarely I get a BSOD or the computer will shut down and restart itself. Resulting DMP files show no consistent suspected cause.
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-Crash will occasionally be preceded by certain in-game sounds cutting out. But not always.
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-The only link between crashes is that I'm usually thinking a solution worked right before the crash. (Frustrating!)
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-System will occasionally crash while  watching videos or something, but only crashes consistently while gaming.
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I have tried the following:Â
-Running games using only the integrated graphics or nVidia GeForce GT 540M GPU.
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-Underclocking either the GPU(500MHz and 700MHz, from 672MHz and 900MHz), the CPU (seting max 70% power plan), and both simultaneously.Â
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-Temperatures do not exceed 70C under heavy use, and crash does not seem to be linked to any temperature increases.Â
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-Run both Windows 7 memory diagnostic and memtest86 (no problems found)
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-Run intel CPU diagnostics and intel XTU benchmark which did not cause a crash.Â
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-Upgrading all drivers to latest versions, as well as rolling them back to the versions recommended on acer download website. (Completely uninstalling graphics drivers before re-installing different versions) And making sure windows update was not automatically installing driver updates.
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-upgrading BIOS to v1.12, it was stable for a weekend then went back to crashing.
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-The system seems to be more stable in power saver or balance mode, but not  by much. I also suspected the Ac power adapter because it didn't seem to crash on battery for a brief time. But I was wrong and it did end up crashing whether plugged in or not.Â
Aand cleaning it out w/ compressed air, obviously ... I don't game often, and usually play older games on lower quality settings. I'm not overclocking or streaming at the same time.Â
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Mar 19, 2009
i recently bought a Dell studio 1555, i have been using it for 10 days now and just yeterday i installed tom clancy's HAWX on it, after 5 minutes of playing the game it froze (crashed) and the screen turned from white to purple to other colours untill it went back to white... i thought it was the game so i tried playing COD 4, COD 5, Rainbow six V2, GRAW 2 and Far cry 2......they all run smoothly on high/medium graphics settings......but after a couple of minutes like 4 or 5 it crashes and the screen goes white and then fades from white to blue to purple then white.
the specifications of my laptop are as follows
-P8600 2.4ghz core 2 duo
-3GB RAM
-512mb dedicated ATI Mobility Radeon HD 4570
-320GB 7200rpm HDD
the problem only happens whenever i play games for a few minutes!
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Feb 5, 2009
For all the dell studio 15 owners please post the games you have testing and what framerates you receive. Tell us what settings you use to play the game.
Please list the specs of your studio 15.
Let me be the first,
Studio 1537
256mb Ati Mobility radeon 3450
Intel core 2 duo t-5800 2.0ghz
250 gb 5400rpm harddrive
3gb of ddr2 800mhz ram.
My games I play.
Left 4 dead- Medium/high at 1280 by 800 resolution. I have everything on high besides shadows, which i set to medium, and I tuned download AA to 2x. Antrofic filter is on 16x. It runs around 20-35 fps. Average around 30 .....
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May 1, 2009
can we play all the high graphics games such as crysis,assasins creed,gta 4..plz tell ur experience..
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Mar 8, 2009
Just got my 1340 on Friday...nice looking machine. However I'm having some Blue Screen crashes.
I've reformatted the drive twice, to factory condition to get a clean start, but I still get the crashes.
I've only recently discovered that it seems to only happen when I unplug it, and run on batteries.
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Dec 9, 2009
Recently I've had this issue where the sound driver dies, usually freezing any sound-using programs with it. For example, if I view a Flash video on Firefox or IE8, the flash plugin causes kills the sound driver and the browser locks up. Skype will kill the sound driver too.
So will plugging in my USB microphone or sometimes my HDMI cable to my TV (I watch instant Netflix on it).
Once the sound driver crashes, I can't get any sound from programs like Winamp and even the Windows logoff has to be bypassed because it can't play the logoff sound. The internet is all but unusable unless I disable flash (because any flash page will crash it)
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Dec 23, 2009
I got my new XPS 13 a few days ago - P8800, 4GB, G210M, 500GB 7200rpm, Dell 1520 Wifi, LG LED display - and love the build quality and performance. I also removed the stock thermal paste and applied Arctic Cooling MX-3 using this guide.
Did a fresh install of Windows 7 with Flash 10.1 Beta2 and nVidia 195.81 (beta). Both of these allow for hardware accelaration in Flash.
CPU usage during playback of a Youtube 1080p video was amazingly low -
With the 9400M G active (Balanced Power Plan), playing this video took around 20% CPU
With the G210M active (High Performance Power Plan), CPU usage was 0-5%!!
Installed Media Player HPC 1.3.1249 and chose EVR Custom Pres for video rendering (View..Options...Playback.Output).
Here's how much load the GPU takes off the CPU during the playback of a 720p video
Video Rendering___________CPU Utilization
System Default__________________50%
EVR Custom Pres with 9400M_______28%
EVR Custom Pres with G210M______ 21%
I also installed Badaboom and tried encoding 1080i video from an HD camcorder into an iphone version and amazingly the CPU was hardly being taxed -
3DMark 2006 result was also very impressive -
Also ran DPC latency checker to find potential issues and everything looked good -
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Mar 23, 2010
Dell just upgraded my faulty 9500m mother board to the latest rev with the G 210M. Problem is the old heatsink and fan combo (part number U943D) will no longer fit as the screw post location has changed.
Images below reflect the changes.
1st 1340 w/9500m with dell part #U943D
2nd 1340 w/G210m (just cant read Part#)
3rd My mainbaord and fan the tech said would work (without a heatsink on gpu. Yeah I know.. )
If you look close the heatsink right under the fan (and fan is different too) is different on the right side as the screw moves up.
Can anyone with the G210m give me the part number of the fan and heatsink?
Dell for the life of them cant figure it out and have sent the wrong parts 4 times already. Its really getting frustrating. Any and all part numbers or High detailed readable pictures would be greatly apreciated!!!
-= The part has been identified!! Dell Part#C755T =-. See post #11 for more info
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Oct 21, 2009
I’m always on the lookout for the latest compact, but powerful notebooks. The Studio XPS 13 with its GeForce G210m hybrid SLI graphic cards is a welcomed member to my laptop family.
Specs:
XPS 1340, Intel Core 2 Duo P8800 (2.66GHz/1066MHz FSB/3M L2 Cache)
Merlot Red High Gloss Finish with Leather XPS 1340
4GB, DDR3, 1067 MHz 2 Dimm forXPS 1340
13.3 Inch Wide Screen WXGA WLED Backlit LCD with 1.3 MP Camera, XPS 1340
NVIDIA GeForce N10M-GS 512MB
90 WATT AC ADPTR, NB ST
500GB 7200RPM Free Fall SensorSeagate Hard Drive
8X DVD+/-RW Slot Load Drive for XPS1340
Dell Wireless 1510 802.11n Half Mini Card
56 WHr 6-cell Lithium Ion P Primary Battery
Windows Performance
This review was done using Windows 7 Professional x64
I’ll take it! Impressive CPU and GPU scores
GPU
G210M
According to notebookcheck.com this card can be set with Core Speed: 625MHz and Memory 800MHz. As you can see Dell didn’t downclock it much .....
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Apr 25, 2010
I need a new laptop, and am torn right now between the Macbook 13" or the Asus UL30VT. I know they are completely different animals. I like the 13.3" size of laptop. One thing I really like about the ULV notebooks is the battery life. I have owned a unibody Macbook 2.4ghz (old model), and the performance was great, but the integrated card lacked a little. The new ones are supposed to be quite an improvement though. Anyways, if you were just to compare the G210m in the Asus vs the new integrated 320m, which will preform better? I know these aren't high performance but I would like to do full HD video with no lag, and maybe some slight gaming.
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May 18, 2009
I have a few questions to ask those who have this laptop.
I currently have a 1330, and I am experiencing the dreaded nvidia GPU error and I have an engineer visiting me on Friday to replace the motherboard. I do not think this will fix it, as I have seen others who have had to have multiple replacements.
Therefore, I am thinking of getting a new laptop, and love the look of the Studio 13.
Can you confirm the following:
1) The Studio XPS 13 is not affected by the nvidia faulty chips?
2) I experiencing "popping" during audio playback which is not resolveable, something again to do to with hardware. Does this laptop suffer the same?
3) To your knowledge, are there any design flaws or problems with this model? I don't want go to through the same again
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Jun 10, 2009
I am getting a bit bored waiting for the new SXPS 16 (and the free Windows 7 upgrade), thought I would start a new discussion.
How do you guys think about the Nvidia GeForce 9700M, 9800M, 160M or 260M in a Dell Studio XPS laptop?
I like the fact that Nvidia is constantly updating their drivers and I also like the Hybrid Power and Hybrid SLI features. Most importantly, with an Nvidia GPU, I can turn the SXPS into a hackintosh, making it the PERFECT laptop in the market.
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Sep 30, 2009
there are many out there that likes to dab in linux, unix, opensource, and usually those folks demand nvidia video, and will not even think twice about a rig unless the nvidia option is available..
ati video cards are very hard, if not impossible to configure with linux..i know, i have tried.....i just wonder who makes these decisions for dell, and if they even smart enough to realize this...
i went to dell laptop sales chat ,and asked them about the nvida choice -
1. don,t have info
2. might be a product shortage
3. design team made the ati decision
4. will pass along the info
the replys were what i expected....no idea
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Feb 12, 2009
Does anyone know if the Studio XPS 13 with the 9500M support NVIDIA's PhysX?
NVIDIA's new beta drivers list the 9400M G and 9200M GS as supported and the 256MB of RAM meets the support requirement.
I've only just installed the newly released Dell Vista x64 drivers so wanted to see if anyone else had tried it or were going to try it?
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Feb 4, 2009
I have the following specs and hoping that someone with similar specs can run a small test and report back on their results.
Intel(R) Core(TM) 2 Duo Processor P9500 (2.53GHz/ 1066 FSB/ 6MB Cache)
256MB NVIDIA(R) GeForce(R) 9500M-GE
4GB Dual Channel 1067MHz DDR3 SDRAM
500GB SATA Hard Drive
Windows Vista(R) Ultimate 32 bit SP1
BIOS version: A03 (updated through the Dell support site)
The problem I have tends to arise when I put the laptop into Vista's sleep mode. It hangs after it sits in sleep more for about 30 minutes. Basically, the XPS media control touch buttons do their little dance show, then the laptop hangs and doesn't respond. I have to do a reset with the power button.
I have been testing where the problem is: Yesterday, I rolled back the video card to the 'GeForce 9400M G' driver. The sleep mode issue went away.
I then reinstalled the 'GeForce 9500M (9400 + 9200)' driver and the issue came back.
Hoping that someone who has similar specs to mine, can run a test by putting their computer into "Sleep Mode" (keeping hybrid sleep OFF) and then:
1. Wake it up immediately (this has been working for me); and
2. Wake it up after 30-40 minutes.
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Dec 29, 2008
I recently got a Dell Precision M4300 from a friend and had a few questions.
When i got the laptop, I reformatted the Laptop and Reinstalled Windows XP Pro SP2. I proceeded from Microsoft to Update to SP3 and so on.
Well I also Went to Dell's Website and downloaded all the necessary drivers (using the service tag) for this laptop and installed them.
Now here is where I ran into a problem,
When I installed the NVIDIA drivers for the NVidia Quadro FX 360M video card, everything seemed to go fine. Then I rebooted the Laptop, and now every time I reboot, my hardware acceleration is defaulted back to None, and it gives me multiple pop ups about this issue. I go into the settings and turn the Acceleration back to full and it goes away.
This is a major problem, and is really frustrating to deal with everytime the laptop is booted up.
My other problem, is when I open up Internet Explorer, It tends to lock up the browser for no reason when Loading a website. I then CTRL+ALT+DEL and attempt to close iexplore.exe via the task manager. It closes the browser but does not shut down the browser, making it impossible to browse, so then I have to reboot.
here are the specs of the PC, from the device manager and drivers I have gotten
Dell Precision M4300
NVidia Quadro FX 360M 512mb Video Graphics Card
TSST 8x dvd+-R burner
120GB Hard Drive
3.5GB of Ram
2.5GHZ T9300 Core 2 Duo Processor
1394 Port
2 USB ports
External Monitor Ports
Wifi Support
Bluetooth Support
Windows XP SP2 Pro
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Jan 8, 2008
I refreshed my colour settings under 'nVidia control panel' and now my colours look crap. Can someone plz give me your personal prefered percentage numbers of these following slide bars in 'Desktop Colour Settings'.
Brightness: %
Digital Vibrance: %
Contrast: %
Image Sharpening: %
Gamma: %
I know most you guys have LCD monitors, but just to be sure i'd like it in good colour for an LCD...
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Nov 12, 2009
i own a dell xps m1530 with the following specs
intel core 2 duo t8300 2.4 ghz
4 gb ddr2 ram
500 gb 5400 rpm hd
nvidia geforce 8600m gt ddr3
etc
while im charing the laptop is a t tip top condition but if i remove the charger while the laptop plays any thing graphically intensive like a game it just blacks out boom without shutting down. even if i try starting the game without it charging it still blacks out when if starts redering the graphics ive tried every thing n i always meet a dead end
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Dec 24, 2009
I have installed Street Fighter 4, Dirt 2, Modern Warfare 2, Dragon Age and Burnout paradise, and all these games have one common problem and that is it lags after 3 minutes and then runs smoothly. I really don't understand what i have to do to fix it. I have tried all the possible solution and i have the latest Nvidia Driver (195.62 driver) from the Nvidia website. If anyone has solved this lagging problems then could you please, please, please help me out on this. Below is my laptop configuration
My below PC configuration
OS - Windows 7 Ultimate
Ram - 3 GB + 4 GB ready boost
Nvidia Driver - 195.62
Graphics Card - 8600M GT
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Mar 12, 2009
I reinstalled windows xp on the m1730 system, the game panel (this is the little lcd panel above the keyboard on the right side) worked for a bit and now doesn't come on, I have downloaded and installed all the drivers from the dell website but it still doesn't work,
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Jan 19, 2008
Now my NEW GPU is having texture and vertex issues with the smallest stress!
Here's a time line
DEC-Before Thread=Sound Issue (Leads to motherboard replacement)
JAN-Tread Creation=Video Skipping Depending On How Long I Use It (Leads to GPU Replacement) DVD Drive Not Found In XP (Leads to Optical Drive replacement)
END OF JAN-After Creation of Thread=GPU dead & WiFi glithin' & Still Video Skipping Depending On How Long I Use It (Leads to me sending it in to Dell)
MID OF FEB-After Creation of Thread=Media Direct stopped working & Still Video Skipping Depending On How Long I Use It
So far my laptop had been replaced with:
2 Motherboards
2 Video Cards
USB Ports
Palm Rest
Base Cover
DVD|CDRW Drive
Keyboard
Subwoofer
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Aug 10, 2009
Gameplay seems to work better for some reason.
I really think the vent being partially occluded by the screen causes the system to throttle.
I do not get this issue when the screen is closed out putting to my tv ...
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Dec 7, 2009
hows modern warfare 2 run?
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