Lenovo P/Y/Z Series :: IdeaPad Y550 - PC Crashes After 5 Minutes Of Playing Game
May 1, 2009
I have a y550 ideapad (gpu gt 130m) and i have a problem which is similar to others: when i play a game, after sometimes, from 5min to more than one hour, the pc crashes (black screen, but with backlight, harddisk still running, sound buffer played again and again, no response from keyboard) and i have to switch off the computer to start it again and everything is ok.
So i have tested my ram and gpu ram, no problem
I test the temperature - log of gpu-z: Ok except one thing, at the very end, just before the crash, the GPU memory clock goes from 799.2 (which is the speed during gaming) to 800.00Mhz and the temperature goes from 66°C to 255°C instantly. So there is the bug, software bug?
I want to manage the speed of the gpu memory (to put it max to 799.2) but there is nothing in the BIOS....
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Nov 17, 2013
I bought my ideapad month ago and had some problems. It is gt 755m sli model.
While playing any game my screen goes weird(Picture bellow) and PC doesn't respond at all. Only way is hard restart. this problem shows only while gaming ad just a few times while watching videos on Youtube.
I tried taking SLi on and off. No difference just Fps drop while sli off but it still crashes.
Also I noticed that it doesn't crash so easily without power cable plugged in so maybe it´s something wrong with my settings.
I bought this laptop mainly for gaming so this problem gets really annoying.
Link to picture....
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Aug 9, 2009
I recent bought another y550 IdeaPad running Win7 because I like the one I already had that my wife uses. The new y550 came with a Broadcom bluetooth module but the computer did not recognize the module during startup. I thought the module may have been bad so I bought another one on eBay that had be tested by the seller. I finally found the location of the module by taking the computer apart. (It is located under the palm rest bezel.) When I installed the device and put the computer back together (except the keyboard for access to the bluetooth module socket located under the keyboard), the computer hung up while it loaded but the bluetooth icon on the speaker panel continued to be lit.
I unplugged the module to restart the computer and plugged the module back in. Windows recognized the device and the drivers were loaded. I put keyboard back in place and the device worked until I accessed the BIOS on the next start up. After that, the module was never discovered by the computer regardless of deleting the drivers for the module and the energy management software, etc.
When I reboot the machine, the computer never seems to look at the bluetooth module because the bluetooth light never illuminates. Also, the Fn+F5 short cut does not show a bluetooth device as being installed on the computer. How to get the computer to recognize the bluetooth device since I think it might be a machine issue or BIOS issue rather than a windows 7 issue.
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May 2, 2013
what is maximum amount of RAM is supported by IdeaPad Y550 (4186-2EQ) and how to know that installed RAM is 1*4GB or 2*2 GB..
i want 8GB RAM... present is 4GB ie..
my system configuration is
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T6600(2.2GHz), 4GB RAM, 320GB 5400rpm HD, 15.6in 1366x768 LCD, NVIDIA GeForce GT240M, CDRW/DVDRW, Intel 802.11agn wireless, Bluetooth, 1Gb Ethernet, Camera, 6c Li-Ion, Win7 Home Premium 64
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Jan 1, 2013
Configuration: 2nd gen i7,4GB RAM DDR3 1333MHz,750 GB(7200rpm) HDD, nVidia GT 540M 2GB DDR3 I bought a Dell xps 15 laptop with above configuration on August,2011 with an intention to play latest games.
I played Split/second, NFS:the run ,Max Pyne and recently NFS:most wanted. Split/second and most wanted runs on intel HD with sluggish graphics performance. But the run does not run intel hd,it requires discrete graphics. When I switched to nvidia graphics, every time the game computer hanged down after 5-10 minutes of playing the game. Computer screen froze and sound was looping. Control+Alt+Del didn’t work at this occasion.
I had to manually restart my computer. And a point here,there is over heat beneath the laptop though I use Logitech laptop cooler. Games run on nvidia on battery for about 20 minutes on battery power and heat produced under the laptop was also less. This thing happened with every game I listed above and some other graphics demanding games also. Same games worked fine on my friends Dell inspiron 15 laptop with an 2nd gen i5 ,4gb ram and nvidia gt525m 1gb ddr3 graphics card. And of course,these games were installed from same setup file those I used to install games on my computer. So,there can’t be problem with games file itself.
I called Dell xps premium customer support over phone. They told me to install all latest drivers and bios. I did all the things they told. They also remotely diagnosed my computer but nothing good happened. I then went to dell service Centre at Kolkata. I showed them the problem by playing games before themselves. They reformatted and installed all the things again and changed my harddisc. But my problem was not solved. I contacted service Centre again. But they found no problem after diagnosing my computer. But games did not run. In a nutshell, through a span of 1 year my problem could not be solved. And my warranty period has also expired.
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Mar 7, 2013
My laptop is an alienware m17x r2, It have been 2 years Since I've bought it, my laptop shuts down after few minutes playing with any game.. And I've Dusted it off many time and it doesn't overheat, I've send it back to my after sales service twice. The first days, it was working like it should, I could play normally.. but Few days after, the problem come back..It is Working for everything! Except For the games.
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Oct 18, 2014
Any full screen game shuts my computer down after 5 minutes of play. I have changed my antivirus to game mode, checked with the company that I was getting the majority of my games from. Is there any way to stop this?
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Jun 22, 2014
For 2 weeks or more now, my network is giving me lagspikes/disconnect when playing online games like League of Legends every time there is a bit more action on the map(ping goes to 900+).
Have windows 8.1..I am using Wi-Fi, here's a screenshot of my drivers.I dont have this problem in another city, where I'm studying(I insert cable there for connection(campus network)).Also here at home, my brother has the exact same computer and w8.1 and he doesnt have any connection issues.
I dont have torrents, antivirus updates or any of that going on while playing.We have maybe 4 computers and probably 1-2 phones using the net aswell, but that doesn't seem to be the case, as I said these problems should have occurred with my brother's computer aswell? Also when these devices are not in the house, I still suffer from lagspikes.
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Feb 4, 2014
I've had my Y510p (8GB RAM, DVD Ultrabay option) for a bit more than four months now and it's been working perfectly for most of the time- however, two days ago, while playing a game the computer or the game itself froze. After trying to bring the Task Manager up/kill the game, I decided to restart it- I turned it off, but once it came back on, it had decided to start "Preparing Automatic Repair". After several times unsuccessfully "repairing" (after which again "preparing") it (it had given me an error, something with Srttrail.txt file), I decided to look up and search the Internet for people with a similar/the same problem- none of the methods worked. So, I decided it could've been from software I've installed or similar- I didn't have things THAT important (I haven't made any back-ups, nor a recovery USB), so I made an initial state lenovo recovery using the Novo button.
After several more fixing methods (unsuccessfull again, people suggested getting into the command promt, using the chkdsk command, but it was in a drive called x:, couldn't find other drives/changing from UEFI to Legacy Support in BIOS settings, I changed them, then changed them back to defaults) it started giving me the "IPv4/IPv6 Network 0 (MAC Adress) boot failed" errors and several tries more, now it constantly gives me the "Windows boot Manager boot failed" error, followed by the IPv4/IPv6 ones. after which it takes me to a blank bright-blue screen with my only cursor visible (similar to what it does i I tell it to go to Lenovo recovery menu now). Also, after trying to turn it on (in the current/last state) it gave me the 0xc000000f error. So, what's happening (the HDD is recognized in the BIOS, the laptop itslef hasn't been moved more then four or five time and used properly)? I have no instalation/repair disc with the laptop.
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Oct 27, 2013
Lenovo IdeaPad Y580.
My specifications:
Intel Core i7 -3630QM 2.4 GHz
Windows 8 x64
8 GB RAM
Intel HD Graphics 4000 (integrated)
NVIDIA GeForce GTX 660m - not overclocked, (current driver: 327.23)
So the problem is that every time I try to play a 3D-dense game, after around 5 minutes of playing, the game freezes, then the screen goes black and the only thing I can do is to close it (though the problem appears to vary depending on game I'm playing). After ~3 seconds I was forced to close it, the message appears: "Display driver has stopped working and has successfully recovered" + something about NVidia Kernel Driver.
The interesting thing is that a game still "runs" despite showing the blackscreen (e.g. I can hear sounds of scrolling through game menu or other in-game noises/music). Mybe it has something to do with DirectX?
Like I said, the problem may vary depending on game, in most cases I have to do the things I wrote above, but here are the exceptions:
Skyrim: the least problematic - after the blackscreen I can Alt-TAB and return to the normal game (though the game tends to have a bit too rough camera moving after that)
Mass Effect 3: the most problematic - my computer auto-restarts just a moment after the game freezes, and I have to wait for some recovery or something.
I tried to solve that problem in such ways:
-clean install" of the most recent nVidia drivers (including BETA ones) and Intel drivers (for integrated GPU - just in case...)
-adding Tdr
-Delay registry key (one of the official solutions of that problem for Windows Vista/Seven users)
-lowering by 1 MHz core clock and memory clock (by MSI Afterburner) while playing games
-changing power management from Adaptive to Maximum Performance in nVidia control panel
-changing Main PhysX Processor from Auto to GTX 660M (by nVidia control panel)setting Power Throttle On by nVidia Inspector - Profile Settings
-running games in windowed mode
1, 4, and 5'th solution didn't work for me
3'rd one seems to be useful a bit
6'th - I believe it worked alot in prolonging time before crash
2'nd and 7'th - I'm still not sure about them
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Jul 22, 2014
For about week I have problems with sound device, so that no sound is played. When I start my notebook it works few minutes, then it stops and when I wanna to test it it gives me error message:
"The device is being used by another application. Please close any devices that are playing audio to this device and then try again.", even when I have no programs running.
I tried all solutions that I found. Disable device, enable divace, restart Windows audio service, Troubleshooter. One think that work (sometimes) is to restart my notebook. But constantly restarting isn't quite the solution I'm satisfied with.
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Jul 14, 2014
All of a sudden, my Lenovo Ideapad P500 (running Win 8) is having sound issues. The sound will stay on for 5-10 minutes when I start it up or put it to sleep and then wake it up. After that, the sound will just quit working? FYI, the Windows 8 updates that were part of the Microsoft monthly security fixes were installed last week and the problem started today?
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Apr 8, 2014
I've had the laptop since last Friday. I've updated drivers and have been installing a few games on the device.
I've been installing a ton of games the past two days while I'm at school (great download speeds from steam and origin) and have been having issues when I try to run said games.
The laptop has a SLI setup with the GT 755M. I've noticed that when I've tried to game lately on the laptop that I've had pretty poor luck. Games seem to crash with frequency, with only a few different times that I thought had narrowed down to SLI being enabled or Anti-Aliasing, but after it crashing a few minutes ago not long after getting into a Team Fortress 2 server, I now don't think that is the case.
What might cause this? I have the battery removed at the present since it's Nearly charged and seems pointless for me to leave it in while I'm running off the 170W adaptor. Could this be an issue where the adaptor doesn't supply enough power and needs to draw additional power?
I don't feel that heat or anything else like that could be the cause because there's no warming and the system powers back up just fine. I'm going to re-attempt to play a few games that crashed immediately (Battlefield 3) and see if this changes anything. I love the laptop otherwise and really hope that this isn't and indicator of a more serious issues.
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Jul 31, 2012
I have had my Ideapad U410 for about 18 months now.
Recently my bluetooth mouse has stopped working after a few minutes of use. If I switch the mouse off and then on again it works again. I assumed that it was a problem with the mouse so I purchased a new one.
Guess what. The same problem.
Now with two blutooth mice displaying the same problem I am guessing that the trouble lies within the laptop, but what to do to identify whats going wrong.
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Apr 15, 2014
Ive been playing battlefield 3 for quite a while and this low mwmory thing keeps popping up. I have 8gigs of ram in the laptop. yet i get this error.
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Mar 18, 2014
For the first week or two it worked fine and everything was going really well. Then about a week or two ago it started acting up. It is freezing programs(firefox, IE, Chrome, explorer, Flash CC, blender, and a few other programs I needed to install for school. It sometimes freezes on startup and I have to hold the power button down to restart it. Sometimes when it restarts it takes 10-15 mins to fully boot up and load up to the login screen.
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Sep 9, 2009
My Vaio crashes while playing 3D intensive games like, L4D, Crysis, Crysis Warhead, CoD WaW. After playing about 1~2 hours or so.
No other application causing this, so I suspect the GPU. Here are the details:
Symptoms:Screen quickly fades out to either dark grayish black, or white.Some scratchy sounds on the background.Barely visible waves moving upside-down on the screen (like when you cannot get a clear signal on TV).2 or 3 vertical thin noises on the screen.Cannot exit to desktop, have to cold boot the PC
Specs: Sony Vaio VGN-FW93XS 16.4"Core2Duo T9900 3.06 GhzATI Radeon Mobility HD 4650 1GB (with the latest Catalyst drivers installed)4 GB RamDirectX 10Vista Home Premium x64
Other info:GPU temp before gaming: 45~50, during gaming: 68~75 CelsiusCPU temp before gaming: 35~40, during gaming: 65~70 CelsiusPlaying with high settings (e.g. "Gamer" in Crysis) with no performance issues whatsoever until crash.From what I gathered, those temps are not way too high, and the PC should hold well.
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Jan 11, 2011
I have Lenovo-Y550 with P7450 CPU and 3GB DDR3. Now i want to install 64bit OS instead of shipped 32bit and to replace 1GB memory module with 4GB one. Does my notebook support such upgrade? SIW shows KIWB1 for mainboard model, 2 memory banks. North Bridge IntelGM45/GM47 Revision 07, south bridge 82801IM (ICH9-M) Revision 07.
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Aug 9, 2010
Ok, I have a Y550, and lately when I go to start EasyCapture or more commonly Skype, the camera doesn't turn on (no white LED next to it). I go to EasyCapture to see if that works, and then settings, and the only option I have for which camera is UScreenCapture, or None. Do I just need to update the driver, or is something actually wrong?
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Apr 3, 2013
I put the sims 3 in the computer, it loads to the main screen and the shuts down. It doesn't give any warning and does not restart. It also doesn't give a reason or notice as to why it shut down. The computer is not over-heating and I only have 1 expansion pack. Extra info: It is an 8GB RAM, intel core i5, is a 64-bit operating system, and Windows 8.
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Feb 18, 2010
I recently purchased a Studio XPS 13 (a month ago), and since the beginning, I've noticed that every time I run a game on high performance (g210m + 9400mg), the game either crashes or gets stuck. At the same settings, if I run the game in normal mode (9400 mg), it usually works fine. The settings are medium-low, never high. I really can't understand why this happens. Isn't the G210M supposed to make things better? is it a problem with the drivers? I have all the latest drivers updated from the Dell site. or is this a problem with my hardware? really worried and unfortunately I don't know a whole lot about computers.
The games I've run so far are COD4, COD6 and NFS Shift. They are all ripped copies.
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Aug 5, 2011
I bought a Dell XPS 15 (L502X) laptop 2 weeks ago and have found a lot of trouble with it. It is an i7, 8gb ram with the nvidia 540m video card.
I have tried 3 different games, Left 4 Dead, League of Legends and Dragon Nest, and it crashes/freezes in all 3 games. You are able to run the game in high graphics however, it will crash in a shorter amount of time. If you put it on lowest quality, it still crashes, but it tends to take a longer time.
Things that I have tried.
- Old Drivers, New drivers, drivers from the dell site, drivers from nvidia, beta drivers
- driver sweeper
- changing the gpu to nvidia high performance instead of integrated graphics for the different games and programs
- changing the physx hardware to nvidia 540m
- set battery to high performance
- dell tech support, all they did was change integrated to nvidia high performance and change one setting in hopes of fixing the issue as well as using the system scan for issues, the report came back as passed and no issues.
And today while I was messing around with the settings, I have found a mediocre alternative to this problem. If you simply never use the nvidia GPU then there will never be a crash. You simply do everything with your integrated card. You will be able to run a game like League of Legends on Normal settings at best. However if you do this, it is as if you wasted all your money to get the nvidia 540m that simply does not work.
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Sep 5, 2008
I have an Acer Aspire 5920 Intel Core 2 Duo T5750 Processor (2 GHz, 667MHz, 2MB Cache) 3 GB Memory 160 GB Hard Drive Windows Vista Home Premium.
I bought it 4/5 weeks ago, and it has worked perfectly fine. (as it should)
Now when i turn it on after a minute or so everything will become non-responsive and it will crash,
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Mar 2, 2013
I purchased an inspiron 15r 5520 a few months ago. I ran assassins creed 3 on it and have run into some problems.
Now I read a lot about this problem on other forums. Whenever I run the game it crashes after some time and hangs up my computer too. Many think its because the dedicated graphic card (Radeon 7760M).
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Dec 6, 2009
Ever since I installed Windows 7, every time I try running a game that I could play just fine before installing Windows 7, such as Rome: Total War, my computer crashes when I actually start playing the game (as in I can see the map and I tell one dude to move and then the game crashes).
When I say it crashes I mean that the screen turns black but the computer is still running and the fan is on and whatnot, but I am unable to make the computer do anything and I have no choice but to hold down the power button to manually shut off the computer.
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Jan 18, 2009
I say 'playing' because I never actually get there. Say, Im on the train, and I'll want to play something.. Assassins Creed. I load it up, loading screen is fine, the little video opening is fine, as soon as it comes to actually rendering the graphics it jsut turns itself off. I plug it in at home and it runs beautifully, but as soon as I unplug that power cable, the whole thing just turns off.
It reports a windows error after this, but there is nothing in the error log telling me what shut it down. I KNOW this isn't overheating because I can play it fine on power and although it gets hot when playing gfx intense games it has never turned itself offdue to that.
The games I can play on battery are WoW and Cimcity 4 and audiosurf (although that lags alot on battery :) xD
The games I cannot are Assassins Creed and Devil may Cry 4.
Is this a power issue?
I have tried on multiple power settings and it still likes to turn off when I want to play these games. It may be a GPU power issue?
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Jun 17, 2009
I have a Studio XPS 1640 that I bought approximately two months ago. It was working fine until today.
I was bored and was playing Chess Titans when the screen would all of the sudden go blank.
The keyboard would not respond and I had to do a hard shutdown. I played Chess Titans again and it was working fine for a few games but all of the sudden it went to the blank, black screen again and I had to do a hard shutdown.
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Feb 27, 2013
We downloaded Minecraft and he plays Hunger Games, a multi-player game, online. He'll join a game and start playing without an issue. But after a few minutes the screen freezes.
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Dec 2, 2014
I have an Acer Aspire V3-551 which is having an overheating problem. However, it only overheats when I am playing some game and the laptop is plugged in. It will not over heat when the computer is on battery only. It shouldn't be the power cord because I have bought a new one since the problem started. Also, the heating seems to be coming from where the fan is.
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Jul 27, 2014
I am using Windows 8 and my notebook model is Envybook 6-1002st. Since last week, i can not hear anything while playing games, also no sound in web browser. I tried to all solving methods from Windows and Windows can not detect any problem. Last updates of audio and sound card are installed. Now i can hear all Windows sounds. But no sound for browser and games.
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