Dell :: Black Screen After Playing Game (SXPS16) Question
Jun 17, 2009
I have a Studio XPS 1640 that I bought approximately two months ago. It was working fine until today.
I was bored and was playing Chess Titans when the screen would all of the sudden go blank.
The keyboard would not respond and I had to do a hard shutdown. I played Chess Titans again and it was working fine for a few games but all of the sudden it went to the blank, black screen again and I had to do a hard shutdown.
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Apr 8, 2014
i have a hp pavilion 15-n055tx with amd radeon hd 8670m, when i try to play call of duty 4 game starts with no vedio but sounds are playing. i can even hear the menu sounds when i move the mouse.
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Jan 14, 2009
After playing a game my screen remained stretched, horizontally stretched out. Normally my screen went back to normal after closing the game(Rollercoaster Tycoon 3), but this time it somehow got stuck or something. I checked the resolution: it's 1024x768 like it always was, so that's not the problem. When I "print screen", the image is just normal on other computers, so I think it may be the driver? Do I have to download NVIDIA Driver? I tried that, but it says the driver is not compatible with my hardware.
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Oct 18, 2014
Any full screen game shuts my computer down after 5 minutes of play. I have changed my antivirus to game mode, checked with the company that I was getting the majority of my games from. Is there any way to stop this?
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Jan 18, 2009
I say 'playing' because I never actually get there. Say, Im on the train, and I'll want to play something.. Assassins Creed. I load it up, loading screen is fine, the little video opening is fine, as soon as it comes to actually rendering the graphics it jsut turns itself off. I plug it in at home and it runs beautifully, but as soon as I unplug that power cable, the whole thing just turns off.
It reports a windows error after this, but there is nothing in the error log telling me what shut it down. I KNOW this isn't overheating because I can play it fine on power and although it gets hot when playing gfx intense games it has never turned itself offdue to that.
The games I can play on battery are WoW and Cimcity 4 and audiosurf (although that lags alot on battery :) xD
The games I cannot are Assassins Creed and Devil may Cry 4.
Is this a power issue?
I have tried on multiple power settings and it still likes to turn off when I want to play these games. It may be a GPU power issue?
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Jan 1, 2013
Configuration: 2nd gen i7,4GB RAM DDR3 1333MHz,750 GB(7200rpm) HDD, nVidia GT 540M 2GB DDR3 I bought a Dell xps 15 laptop with above configuration on August,2011 with an intention to play latest games.
I played Split/second, NFS:the run ,Max Pyne and recently NFS:most wanted. Split/second and most wanted runs on intel HD with sluggish graphics performance. But the run does not run intel hd,it requires discrete graphics. When I switched to nvidia graphics, every time the game computer hanged down after 5-10 minutes of playing the game. Computer screen froze and sound was looping. Control+Alt+Del didn’t work at this occasion.
I had to manually restart my computer. And a point here,there is over heat beneath the laptop though I use Logitech laptop cooler. Games run on nvidia on battery for about 20 minutes on battery power and heat produced under the laptop was also less. This thing happened with every game I listed above and some other graphics demanding games also. Same games worked fine on my friends Dell inspiron 15 laptop with an 2nd gen i5 ,4gb ram and nvidia gt525m 1gb ddr3 graphics card. And of course,these games were installed from same setup file those I used to install games on my computer. So,there can’t be problem with games file itself.
I called Dell xps premium customer support over phone. They told me to install all latest drivers and bios. I did all the things they told. They also remotely diagnosed my computer but nothing good happened. I then went to dell service Centre at Kolkata. I showed them the problem by playing games before themselves. They reformatted and installed all the things again and changed my harddisc. But my problem was not solved. I contacted service Centre again. But they found no problem after diagnosing my computer. But games did not run. In a nutshell, through a span of 1 year my problem could not be solved. And my warranty period has also expired.
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Feb 27, 2013
We downloaded Minecraft and he plays Hunger Games, a multi-player game, online. He'll join a game and start playing without an issue. But after a few minutes the screen freezes.
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Mar 7, 2013
My laptop is an alienware m17x r2, It have been 2 years Since I've bought it, my laptop shuts down after few minutes playing with any game.. And I've Dusted it off many time  and it doesn't overheat, I've send it back to my after sales service twice. The first days, it was working like it should, I could play normally.. but Few days after, the problem come back..It is Working for everything! Except For the games.
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Feb 4, 2013
My XPS L702x recently slows down when i play video online or play game. My configuration is: i7 2630QM, GT555M, 6 GB.i played video online and played game ( Skyrim, COD, A.V.A online) smoothly. But for 2, 3 months ago, my laptop slows down and spikes very much. When i watch video online, the screen will freeze 3 to 8 seconds but the sound is still playing. And all games that have run smoothly before, now they lagged too much, for example in Skyrim, when i start a conversation with a NPC, the game will freezes 2,3 seconds, and in the combat it freezes everytime when there's a sound is played (i.e screams, sound of sword slashing, footstep).
I have Microsoft Security Ess, no Semantec, Kaspersky, Norton ... And i have re-installed the Win 7 ultimate, but nothing is fixed, i've updated all my drivers, BIOS, Graphic card, sound card, wifi.i can't do anything with my laptop now, even opening Google Chrome is not easy. I'm really stressed.My battery is broken, i use my laptop on AC adapter only, perhaps this is the cause but i don't think so. Because i have a HP Pavillion and the battery is out too, but the HP is not slowing down.
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Dec 2, 2014
I have an Acer Aspire V3-551 which is having an overheating problem. However, it only overheats when I am playing some game and the laptop is plugged in. It will not over heat when the computer is on battery only. It shouldn't be the power cord because I have bought a new one since the problem started. Also, the heating seems to be coming from where the fan is.
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Jul 27, 2014
I am using Windows 8 and my notebook model is Envybook 6-1002st. Since last week, i can not hear anything while playing games, also no sound in web browser. I tried to all solving methods from Windows and Windows can not detect any problem. Last updates of audio and sound card are installed. Now i can hear all Windows sounds. But no sound for browser and games.
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Feb 10, 2013
I have bought my new laptop 3 months ago.My laptop was running fine and I happily played counter strike on it.After some days while listening songs. My laptops speakers stops working than I go to the dell warranty claim centre they took my pc and change the speaker of my laptop and give me back after one week but after getting my pc back I am trying to play the counter strike game but when I run the counter strike game my laptop shutdown immediately. My laptop is dell core i5 n5110 with 4 gb ram and 1 gb nvidia graphics card.
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Jun 22, 2014
For 2 weeks or more now, my network is giving me lagspikes/disconnect when playing online games like League of Legends every time there is a bit more action on the map(ping goes to 900+).
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Have windows 8.1..I am using Wi-Fi, here's a screenshot of my drivers.I dont have this problem in another city, where I'm studying(I insert cable there for connection(campus network)).Also here at home, my brother has the exact same computer and w8.1 and he doesnt have any connection issues.
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I dont have torrents, antivirus updates or any of that going on while playing.We have maybe 4 computers and probably 1-2 phones using the net aswell, but that doesn't seem to be the case, as I said these problems should  have occurred with my brother's computer aswell? Also when these devices are not in the house, I still suffer from lagspikes.
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Nov 17, 2013
I bought my ideapad month ago and had some problems. It is gt 755m sli model.
While playing any game my screen goes weird(Picture bellow) and PC doesn't respond at all. Only way is hard restart. this problem shows only while gaming ad just a few times while watching videos on Youtube.Â
I tried taking SLi on and off. No difference just Fps drop while sli off but it still crashes.
Also I noticed that it doesn't crash so easily without power cable plugged in so maybe it´s something wrong with my settings.
I bought this laptop mainly for gaming so this problem gets really annoying. Â
Link to picture....
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May 1, 2009
I have a y550 ideapad (gpu gt 130m) and i have a problem which is similar to others: when i play a game, after sometimes, from 5min to more than one hour, the pc crashes (black screen, but with backlight, harddisk still running, sound buffer played again and again, no response from keyboard) and i have to switch off the computer to start it again and everything is ok.
So i have tested my ram and gpu ram, no problem
I test the temperature - log of gpu-z: Ok except one thing, at the very end, just before the crash, the GPU memory clock goes from 799.2 (which is the speed during gaming) to 800.00Mhz and the temperature goes from 66°C to 255°C instantly. So there is the bug, software bug?
I want to manage the speed of the gpu memory (to put it max to 799.2) but there is nothing in the BIOS....
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Feb 4, 2014
I've had my Y510p (8GB RAM, DVD Ultrabay option) for a bit more than four months now and it's been working perfectly for most of the time- however, two days ago, while playing a game the computer or the game itself froze. After trying to bring the Task Manager up/kill the game, I decided to restart it- I turned it off, but once it came back on, it had decided to start "Preparing Automatic Repair". After several times unsuccessfully "repairing" (after which again "preparing") it (it had given me an error, something with Srttrail.txt file), I decided to look up and search the Internet for people with a similar/the same problem- none of the methods worked. So, I decided it could've been from software I've installed or similar- I didn't have things THAT important (I haven't made any back-ups, nor a recovery USB), so I made an initial state lenovo recovery  using the Novo button.
After several more fixing methods (unsuccessfull again, people suggested getting into the command promt, using the chkdsk command, but it was in a drive called x:, couldn't find other drives/changing from UEFI to Legacy Support in BIOS settings, I changed them, then changed them back to defaults) it started giving me the "IPv4/IPv6 Network 0 (MAC Adress) boot failed" errors and several tries more, now it constantly gives me the "Windows boot Manager boot failed" error, followed by the IPv4/IPv6 ones. after which it takes me to a blank bright-blue screen with my only cursor visible (similar to what it does i I tell it to go to Lenovo recovery menu now). Also, after trying to turn it on (in the current/last state) it gave me the 0xc000000f error. So, what's happening (the HDD is recognized in the BIOS, the laptop itslef hasn't been moved more then four or five time and used properly)? I have no instalation/repair disc with the laptop.
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Feb 12, 2013
When I play a game for atleast a couple of hours or sometimes longer my sounds begins cracking and my framerates are dropping.
My operating system is: Windows 8 Pro with Media Center.
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Aug 19, 2009
I got my Dell SXPS16 (1080p WLED screen) the other day and well I like it but there is something that I do not like, the screens color is WAY off. I have tried messing with the ATI catalyst thing and the control panel color adjustment thing and neither seems to fully fix the problem. I have checked other screens and my old M1530 for accuracy and the SXPS is off.
To give you and example of how the color is messed up the various links on notbookreview have a purple tint and are not the usual blue. The folders (a la my documents, sub folders etc), are quite green and faded as oppose to the normal tan color.
I reduced the gama in control panel but which makes the "purple link" appear a little bit more blue but the folders are still green.
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Mar 30, 2013
when playing games on battery suddenly screens turns black and i have to restart my laptop.
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Apr 26, 2013
I have a Studio 1558 laptop running Windows 7. Recently, when I open an application (ex. Microsoft Word, McAfee, Excel), the screen fades to black, stays black for 2-3 seconds, then pops back up. It has happened at a few other times too, but I don't recall the specific circumstances. The laptop is 2 1/2 years old, unfortunately out of warranty ....
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Nov 29, 2008
I bought new Dell E4300 with 7200 rpm harddisk. Notebook is nice except one problem I have - every 2 seconds or more (this differes a lot on resources usage) movies or music stops playing for a very short time ... simply said playing isn't smooth.
I think it could be a HDD problem so I run HDTune benchmark.
Here is the result ... while I didn't make 15 posts I can't post a link (!@#$@$@#) anyway I think the result shouldn't look like this:
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Almost in every low point of the graph the video or music stopped playing for a very short time (300-600ms) and that is very annoying.
I think it could be a hdd problem or maybe CPU problem that affects the hdd results as well, because the mouse pointer also stops moving for a while.
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Dec 7, 2014
When friends send videos I cannot always watch them as the screen turns green. The sound continues to play but there are no visuals.
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Jan 13, 2013
Battery and screen questions,' 1 when not using the laptop should I leave it plugged in? 2 when playing music w the windows media player that came installed on the laptop how do I turn off the screen. I have set the screen to turn off ib 3 min but it does not turn off
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Jul 10, 2014
I have an, HP 15 Notebook PC (Product Name), Prod # is F9H61UA#ABA
I am running on Windows 8,1, 64 bit.
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When I try to watch a video all I have is a green screen, audio is good.
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Feb 25, 2009
I was browsing the internet a day ago and I was on a "COLLEGE" website so i know this is not due to a virus. At this time all of a suden my screen went black.
I powered the laptop off and turned it back on, The Dell logo appeared but the screen was fuzzy and had some "tearing" i dont really know what to call it but it doesnt look right. Kind of like an old VCR playing videos. The screen then whent black after the windows xp splash screen. The laptop still boots to windows but it does not display anything.
I booted into safe mode, everything functions correctly and the way it's supposed to. I then booted into VGA mode same thing everything functions and works the way it is supposed to. I also ran some virus scans just incase, nothing was found.
Whilist in safe mode i changed the resolution down to 800 x 600 and still no luck after booting in regular mode.
In VGA mode i tryed to change resolution and the screen displayed some blue fuzzy lines then whent black.
After this I booted back into safe mode and done severeral diffrent System Restores at diffrent dates. Still no luck
After going through all this I am assuming this is a GFX card problem. The laptop is about 3 years old and ive played games pretty hard on it ever since. The card has defenitly gone through some some stress. Can anyone confirm this?
I know that the i9300 sells for about 400 working, and i checked on ebay for a card that is a whopping 180 bucks. Id just assume buy a new laptop. Then sell the i9300 laptop for parts because everything else works fine. Or maybe buy the card swich it out and sell it for a price. Maybe there is a way to fix it i dont know. can anyone help?
Lastly, i thought i would add that when i check the bios the card is recognized and it displays all the correct info for the card. IS there a way to tell for 100% that the card is bad?
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Aug 17, 2012
Every time I start up my computer, it flashes the Dell logo loading screen, and then displays this message on a black screen:Intel UNDI, PXE-2.1 (build 083) Copyright (C) 1997-2000 Intel Corporation.
This Product is covered by one or more of the following patents: US5, 307, 459, US5, 434, 872, US5, 732, 094, US6, 570, 884, US6, 115, 776 and US6, 327, 625Realtek PCIe FE Family Controller Series v1.19 (08/10/09)I tried hitting escape or enter but doesn't work. I ran the diagnostics but shows that everything is fine.
I tried hitting f8 to get into safe mode but again nothing.
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Nov 24, 2014
I am having issues on laptop as when i try to play a video on facebook or any other site or forum I only get audio, no visual, just a blank screen.....
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Sep 11, 2014
i have an error 0xa0000001 every time when i playing games..... product number : e7g01ea#acb  .   Hp pavilion 15-n008sr. P
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Feb 13, 2009
is the sony FW35V(customizable) on the sony style uk site a 1920x1080 a dual lamp LCD?
it says 16.4" H1080 WXGA++ (1920 x 1080) Widescreen X-black LCD screen with built-in "Motion Eye" Digital Camera, but is it a 1920x1080 dual lamp, multiple lamp(how many?) orr single lamp? make sure its the fw35v not the fw35x. the fw35v is the one that costs £60 to upgrade the screen. the fw35x says HD1080 (1920x1080) X-black LCD with multiple lamp, which im guessing is a dual lamp LCD right? also is the Dual lamp worth it for £60?
what does it do? give brighter?, sharper?, more deep and rich colours? or something else?
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Feb 3, 2015
I have pavilion dv7, so far I had no problem. Now, when I login it logs in but then instead of showing me the home screen, it goes into blank black screen. It has just started to happen and I hope there is another way to make it work without rebooting the whole system.
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