Dell :: XPS Totally Crashes After Gaming
Jan 9, 2009
Hey i was playing some half life 2 without my power cord hooked up and after a couple minutes my computer totally shut off. Is this a safety measure or is something wrong. It works fine with the power cord in btw
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Jun 25, 2012
I own a dell xps 15 l502x with an i7-2630 processor,6 gb ram and a nvidia gt540m 2gb graphics card.My laptop crashes/freezes very frequently while playing games like modern warfare 3 ,max payne 3,ghost recon future soldier etc.I have to force shut down as i cannot end the process from tash manager even by using programs like killprocess.If i shut down normally with the process still running the light on the power button stays on till i hold it down and power off manually.All my drivers are up to date and i don't overclock my graphics card and run all games on optimal settings.I've read that reports like this are not uncommon with this laptop.
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Apr 8, 2014
I've had the laptop since last Friday. I've updated drivers and have been installing a few games on the device.
I've been installing a ton of games the past two days while I'm at school (great download speeds from steam and origin) and have been having issues when I try to run said games.
The laptop has a SLI setup with the GT 755M. I've noticed that when I've tried to game lately on the laptop that I've had pretty poor luck. Games seem to crash with frequency, with only a few different times that I thought had narrowed down to SLI being enabled or Anti-Aliasing, but after it crashing a few minutes ago not long after getting into a Team Fortress 2 server, I now don't think that is the case.
What might cause this? I have the battery removed at the present since it's Nearly charged and seems pointless for me to leave it in while I'm running off the 170W adaptor. Could this be an issue where the adaptor doesn't supply enough power and needs to draw additional power?
I don't feel that heat or anything else like that could be the cause because there's no warming and the system powers back up just fine. I'm going to re-attempt to play a few games that crashed immediately (Battlefield 3) and see if this changes anything. I love the laptop otherwise and really hope that this isn't and indicator of a more serious issues.
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Feb 3, 2015
Acer Aspire 3830TG-6494 crashes while gaming.
Crash symptoms:
-happens anywhere from within the first 15 minutes to several hours into a game (no link to graphic quality settings). No loss in performance leading up to the crash.
-screen glitches and goes black, with a brief buzzing sound. Power remains on and fan is still running, forcing a hard reset.
-Occasionally the sceen will freeze, ~1cm horizontal green lines will appear all over and a loud buzzing sound is emitted from the speakers until a hard reset.
-Rarely I get a BSOD or the computer will shut down and restart itself. Resulting DMP files show no consistent suspected cause.
-Crash will occasionally be preceded by certain in-game sounds cutting out. But not always.
-The only link between crashes is that I'm usually thinking a solution worked right before the crash. (Frustrating!)
-System will occasionally crash while watching videos or something, but only crashes consistently while gaming.
I have tried the following:
-Running games using only the integrated graphics or nVidia GeForce GT 540M GPU.
-Underclocking either the GPU(500MHz and 700MHz, from 672MHz and 900MHz), the CPU (seting max 70% power plan), and both simultaneously.
-Temperatures do not exceed 70C under heavy use, and crash does not seem to be linked to any temperature increases.
-Run both Windows 7 memory diagnostic and memtest86 (no problems found)
-Run intel CPU diagnostics and intel XTU benchmark which did not cause a crash.
-Upgrading all drivers to latest versions, as well as rolling them back to the versions recommended on acer download website. (Completely uninstalling graphics drivers before re-installing different versions) And making sure windows update was not automatically installing driver updates.
-upgrading BIOS to v1.12, it was stable for a weekend then went back to crashing.
-The system seems to be more stable in power saver or balance mode, but not by much. I also suspected the Ac power adapter because it didn't seem to crash on battery for a brief time. But I was wrong and it did end up crashing whether plugged in or not.
Aand cleaning it out w/ compressed air, obviously ... I don't game often, and usually play older games on lower quality settings. I'm not overclocking or streaming at the same time.
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Jan 8, 2010
just got off the phone with Apple .... seems like I might have a cursed NVIDIA graphics card... had basically kept my MBP ('07 model) in sleep mode when I went to office. When i came back, the white light in the front wasn't pulsing anymore and it was replaced by a bright constant white light - proceeded to open the lid... and the screen was totally dark ... tried a few key combinations in random to get it up and running but to no avail .. then checked a few forums on this issue... seems like lots of ppl have the issue but a lot of them also managed to get the screen back on by resetting the SMC and PRAM (which I proceeded to try) ... unfortunately hasn't worked for me despite multipe resets of the SMC and PRAM. Gave Apple a call and all things point to the graphics card having conked out ... this sucks big time! ...
The worst thing is that after switching on my machine, I can still load software by doing the keyboard shortcut for spotlight and typing the application ... e.g. itunes is working and I'm still managing to play songs through myh machine.. only issue is that the display is totally dark...
Now.. my big issue before I send it across to the service centre is backing up my "Downloads" folder....
how I can go about doing this through terminal ? I think I just might be able to pull it off with the keyboard if I get sufficient and specific help!!!!
basically I'm looking for transfer of all contents from "Downloads" folder to an external hard disk with the name "Active" ...
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Oct 17, 2014
Am having serious problems with my 4540s, which is about two years old. The bios appears to be totally disfunctional. I cannot get in via Esc, nor by pressing the key which I want, such as the F9 key to select boot device. The machine runs Ubuntu linux and I discovered that I have removed both the HP_TOOLS partition and the Recovery partition. I have now reconstituted the HP_TOOLS partition, but cannot fix the bios.
The machine indicates that the hard disk is faulty, although I can read it apparently without problem on my Mac. However the machine will not hop over the hard disk to try and boot from either the internal CD/DVD drive nor from a usb CD/DVD drive. I have not yet tried a usb stick.
After a period of running, I found I could not, for example, delete emails in T-bird, clicking on an icon would not open the program and I could not close some programs. Occasionally the only way to turn off the machine is by holding down the power button. At the present time it will not start at all, but just cycles through the simplified hardware check, and then sits there with the HP logo on the screen when I exit the test.
Removing each of the 4GB memory chips and/or placing them in an alternative slot has not made any difference.
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Jul 27, 2014
I have a Envy Spectre 14" with Win 8.0. For the last month or so I have sound disappearing (totally) at random times. Rebooting has generally solved the problem...but that can be a pain if I'm in the middle of a lot of projects. It was working this morn....closed the lid...opened it 30 min later and NO sound.
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Jan 14, 2009
it happened two times today, the screen went totally black, the fans stop working and the "sleep lights" turned on and off. Soon after the disc drive made the sound that id usually makes when turning the computer on.
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Jun 21, 2014
My tv tuner INTEX IT-TV 150 FM plays only audio. The screen turns totaly white with no video signal. When calling the supporting staff at INTEX, they told me to install HP Pavilion dv4 video driver. Could this be the solution? If so, where could I find the video driver?
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Apr 21, 2010
After a having it sit around in bits, I've just put a new power connector on the motherboard of my Dell XPS Gen 2 as it was rather wobbly, put the laptop back together as per the dell service manual, but now that I have done so, loads of weird things have happened.
On turning it on, the screen went blank white, so i turned it off. I turned it back on and then needed to change the settings, then I had a message saying that I had an incorrect battery in and I would have to press F1 to shut down. I restarted, let unplugged the mains let the laptop get past the bios screen at the beginning, then plugged it in and got to the Windows screen.
The problem is that once in Windows, I had what looked like a disturbance across the screen, followed by the laptop crashing.
Everytime I have started the laptop, the same thing has happened, so could someone suggest how to fix this one?
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Mar 2, 2009
my computer isXPS M1530 with GeForce 8600m gt. When I play a game named Gunz, which is supposed to not be a graphic-intensive game, my pc will simply go black after a certain time(vary between 10 min - hours). Then, the sound of pc just stop.
I thought this is a overheating problem, but after viewing some threads about overheating, it seems like that overheat only lead to a shut down or a restart. Since my computer simply go black and turn off, I don't know if my pc is overheating. Can someone tell me if Im overheating? If not, what's causing these crashes?
Btw, my GPU and ACPI temp were around 83C five min before my computer crashes...
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May 21, 2009
My xps m1530 keeps crashing when I try to play games. It only works when I put the video settings of the game really low, but it should be able to handle the higher setting since they are the ones that are recommended
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Dec 6, 2009
Ever since I installed Windows 7, every time I try running a game that I could play just fine before installing Windows 7, such as Rome: Total War, my computer crashes when I actually start playing the game (as in I can see the map and I tell one dude to move and then the game crashes).
When I say it crashes I mean that the screen turns black but the computer is still running and the fan is on and whatnot, but I am unable to make the computer do anything and I have no choice but to hold down the power button to manually shut off the computer.
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Oct 13, 2007
I'm running a 7800 GTX with 84.69 DELL drivers and I get lots of nasty crashes in UT3 and other Unreal Engine 3 games like Frontlines:FOW. Sometimes its just a crash to desktop saying the application needs to be closed, others it says the video driver stopped responding and sets my desktop to 320x240x8-bit. Still other times I get the infamous nvdisp.dll BSOD.
I haven't yet replicated the crashes on newer drivers but that opens a whole other can of worms (freezing/hitching in-game, hangs on startup, worse performance).
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Jan 5, 2009
I try and paste large amounts of text (several pages worth) into a new word document, and it crashes, saying problem was with DEP security.
I try and turn that off for works and it won't let me.
I talked w/Dell tech support and they had said to uninstall and reinstall. Which didn't work.
Which they then advised to call a different department at Dell, something more associated with software issues...
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Jul 8, 2007
I have an i9300 with a pinmodded 1.7- 2.26 processor, Nvidia 7800 GTX running stock clocks, and a 2 gb of aftermarket ram.
I have recently started to have the laptop crash on me while gaming. The computer boots fine, but after 15-20 minutes of playing Command and Conquer 3, i received a blue screen of death:
" A problem has been detected and windows has been shut down to prevent damage to your computer
Some more stuff about removing new hardware, trying new drivers, contacting system administrator, blah blah
Technical Information
***STOP: 0x0000008E (0xc00000005, 0x8054AB1A, 0xB62FC424, 0x00000000)
beginnging dump of physical memory
physical memory dump complete"
the computer restarted fine after that, but the computer crashed again after starting windows with that same blue screen error message, but with the the technical information different:
***STOP: 0x0000007F, (0x0000000D, 0x00000000, 0x00000000, 0x00000000)
the computer booted again after that, but went through the full POST sequence.
Once the computer booted to windows normally, i ran ATI tool, and received the blue screen again roughly 17 minutes into the scan for artifacts test. No artifacts were detected at all. I have not yet run prime95 to test for processor stability
The computer booted fine after that, running through the normal shortened POST. It booted to windows fine and where im typing this post.
Some more information:
The 7800GTX was purchased used from a forum member. I previously overclocked the card to 440core and 1250 mem. I kept the overclock for a week or so, but noticed no differences when playing C&C 3 (the only game I play). I also applied ZALMAN's Super Thermal Grease to the card (reviews say it works as well as artic silver 5). I then dropped the clocks back to stock. That was roughly two weeks ago.
The 1.7-2.26 pinmod was not stable at stock voltages. The voltage was increased via pinmod, but I can't remember the exact amount. Two jumper wires were used in the volt mod however.
At idle, the processor reports a temperature of ~35 degrees. The 7800 idles around ~55. Underload, the processor jumps to around ~65 degrees. The 7800 was at 77 degrees when the computer crashed running ATItool.
I am currently using the XPS2 BIOS A05 and the laptop2go 92.91 nVidia drivers.
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Nov 25, 2008
i got cod5: waw recently. played only multiplayer so far.
problem: it already crashed three times to a bluescreen.
i tried to change the video driver from 180.42 to stock dell 175.75. same problem.
i used no overclock. atitool off. no background processes.
i guess it is the game, cause i played cod4 for a LONG time and never had this issue. also played through bioshock, farcry2, etc. never a bluescreen there.
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Mar 8, 2009
Just got my 1340 on Friday...nice looking machine. However I'm having some Blue Screen crashes.
I've reformatted the drive twice, to factory condition to get a clean start, but I still get the crashes.
I've only recently discovered that it seems to only happen when I unplug it, and run on batteries.
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Dec 9, 2009
Recently I've had this issue where the sound driver dies, usually freezing any sound-using programs with it. For example, if I view a Flash video on Firefox or IE8, the flash plugin causes kills the sound driver and the browser locks up. Skype will kill the sound driver too.
So will plugging in my USB microphone or sometimes my HDMI cable to my TV (I watch instant Netflix on it).
Once the sound driver crashes, I can't get any sound from programs like Winamp and even the Windows logoff has to be bypassed because it can't play the logoff sound. The internet is all but unusable unless I disable flash (because any flash page will crash it)
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Jan 4, 2008
I've been working feverishly with the search funtion and have seen many with this issue but NO ONE has posted a follow up to what causes this.
I had a thread below about questioning if a bad battery fried my mobo but am starting a new one. [url]
So........if you have dealt with this and konw the cause please speak up for the good of the forums!
I've always seen such good participation in the forum I'm totally SHOCKED that nobody had posted follow ups to this!
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Feb 8, 2013
I have an Inspiron N7010 laptop( about 3 years old) that came with 4gb RAM. I want to upgrade to 8gb. I have tried 3 different brands of memory
including Dell memory. I have run extensive memory tests( the Dell memory does not fail ). I have the exact memory part number that Dell support
has given me. In ALL cases, after installing the 8gb RAM, the laptop boot and then at some point will simply shutdown ( just like you powered down ).
The system info from the control panel shows that all 8gb is recognized. I have looked for and installed all the bios, chip set, and cpu upgrades from dell.
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Jan 3, 2015
I have a Dell Inspiron N5010 laptop running Windows7, and it automatically powers off when I login to my computer.
I tried to run Diagnostics but it will not complete as laptop crashes within 30 seconds or so of logging in. As it crashes there is an audible click.
This happens both when the laptop is on AC Power and Battery, and in safe mode or starting normally.
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Apr 18, 2013
I have an Inspiron N5010, roughly two and a half years old. It's been a pretty good computer. It would never crash unless it overheated, and to solve that I soon bought a cooler. I've never really had too much a crashing problem, besides an odd crash here or there when, I'm assuming the problem is, a number of programs running large processes and taking up a vast amount of RAM, and even then it usually is quite warm.
Lately I've not used the computer as much as I used to say, over the summer, but I'm still on it often. Normally I have a few tabs of Chrome open, and sometimes iTunes will be running as well. There's not usually anything more than that. However, my computer has randomly started to crash. Out of complete nowhere, with no warning whatsoever, the computer stops working and just... shuts down, as if it were overheating or something. At first I thought it had been due to charge, or had simply died on me, but when I plugged it back in both times it's done it now, I learn the battery has been probably a little under 100% when it crashed. The battery is quite new, received no sooner than November of last year.
The computer, when it crashes, is not warm at all either. Perhaps a little from where my hands were, but never warm enough to think it overheated. In the past three weeks, it's crashed twice. I know that sounds a bit little, but both times very little was actually being done. When it comes to school and projects and whatnot, when the workload really gets heavy (and it will!), I'm concerned it might start crashing more and more, or not be able to handle a heavy workload.
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Feb 18, 2010
I recently purchased a Studio XPS 13 (a month ago), and since the beginning, I've noticed that every time I run a game on high performance (g210m + 9400mg), the game either crashes or gets stuck. At the same settings, if I run the game in normal mode (9400 mg), it usually works fine. The settings are medium-low, never high. I really can't understand why this happens. Isn't the G210M supposed to make things better? is it a problem with the drivers? I have all the latest drivers updated from the Dell site. or is this a problem with my hardware? really worried and unfortunately I don't know a whole lot about computers.
The games I've run so far are COD4, COD6 and NFS Shift. They are all ripped copies.
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May 21, 2009
I have a new m6400 Covet (WUXGA RGB-LED | T9600 (2x2.80GHz) | 4GB DDR3 | 320GB HDD | Quadro FX 3700M 1GB (WDDM 1.1) | Windows 7 64bit) and I'm having an annoying crashing problem when I play WoW.
It seems completely random and I already have a coolermaster laptop cooler underneath it so I don't think its a heat problem. It can happen within 15 mins of playing or sometimes I can go 3 hours without issue.
The screen just goes black and I can't get it to come back without forcing a hard reset
I have the large version brick PSU also so assume power delivery is ok.
This happens both in the Windows Vista Ultimate 32bit (which the laptop came with despite asking for 64bit) and also the current Windows 7 RC1 x64.
I've tried a number of different driver versions including the ones from Dell, Windows (Windows 7 provided) NVidia and laptop2go. None fix the problem and many give me the dim screen problem which seems to be related to my having the RGB LED screen. Sorry I don't recall exactly which driver versions I have tried.
I appreciate the Quadro is not NVidia's gaming card range, but thats no reason it should crash right? When its working it plays pefectly fine, and the WoW graphics engine is hardly new or taxing on most half decent computers.
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Apr 1, 2009
on my dell studio 1535, whenever i try to install latest version of windows live mesenger, works fine first time,, but when i restart my windows,,
it shows me blue screen memory dump,, then when i repair,, it removes those installations of live messenger,,
I have checked,, its hapneing with only windows live messenger ...
I have tried 5 to 6 times,,
i need windows live ...
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May 3, 2009
Is anyone else out there running Windows 7 RC that just came out?(please don't whine about the fact this isn't production software, I work in IT and i purposefully installed this to start tinkering).
Whenever I close the lid on my m1330 and it goes in to sleep mode when I open it later I find it is turned off.
When i turn it on it boots up and says windows shut down unexpectedly and give me the safe mode prompts, etc
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Aug 5, 2011
I bought a Dell XPS 15 (L502X) laptop 2 weeks ago and have found a lot of trouble with it. It is an i7, 8gb ram with the nvidia 540m video card.
I have tried 3 different games, Left 4 Dead, League of Legends and Dragon Nest, and it crashes/freezes in all 3 games. You are able to run the game in high graphics however, it will crash in a shorter amount of time. If you put it on lowest quality, it still crashes, but it tends to take a longer time.
Things that I have tried.
- Old Drivers, New drivers, drivers from the dell site, drivers from nvidia, beta drivers
- driver sweeper
- changing the gpu to nvidia high performance instead of integrated graphics for the different games and programs
- changing the physx hardware to nvidia 540m
- set battery to high performance
- dell tech support, all they did was change integrated to nvidia high performance and change one setting in hopes of fixing the issue as well as using the system scan for issues, the report came back as passed and no issues.
And today while I was messing around with the settings, I have found a mediocre alternative to this problem. If you simply never use the nvidia GPU then there will never be a crash. You simply do everything with your integrated card. You will be able to run a game like League of Legends on Normal settings at best. However if you do this, it is as if you wasted all your money to get the nvidia 540m that simply does not work.
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Mar 1, 2013
Whenever i connect my samsung 1TB portable Hard drive on a Dell xps 15inch laptop running windows 8 pro, it completely freezes the whole system. i can move the mouse but i cant click anything or go to task manager using ctrl alt del.
These are the things i have tried:
tried different cables
tried different usb ports
Removed usb drivers
Checked event logs (the laptop crashes when i launch the event logs)
Ran CCleaner cleaning registry
All the above did not work. I even tried to roll back to a previous restore point and that did not work either.I tested the hard drive on my brother in law's laptop and it worked fine. it is a acer laptop running fresh copy of windows 7.Is this a windows 7 error? do i have a virus maybe?(i am going to do a full system scan soon)What other things can i try?
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Jan 27, 2015
My laptop is now very slow and crashes every now and then. So I need to reinstall the Vista Operating System bu the big problem is that the CD/DVD drive is no longer working.
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