Dell :: 9300 Crashes On Battery Power
Jan 4, 2008
I've been working feverishly with the search funtion and have seen many with this issue but NO ONE has posted a follow up to what causes this.
I had a thread below about questioning if a bad battery fried my mobo but am starting a new one. [url]
So........if you have dealt with this and konw the cause please speak up for the good of the forums!
I've always seen such good participation in the forum I'm totally SHOCKED that nobody had posted follow ups to this!
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Mar 4, 2009
I have a Inspiron 9300 notebook and when I push the power button the system will show 3 lights (caps lock, num lock, and scroll lock) then shuts off in 2-3 seconds. I did notice the scroll lock stays lit just a little longer.
I have removed all components including battery and running straight from power adaptor (which is good) and still same issue. There are no beep codes for missing memory. I walked through Dell's online process but it did not really indicate what the issue was .....
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Aug 16, 2009
My 9300 just stopped working and the power supply blinks when plugged in to the laptop but is constant when not connected to the laptop. I'm thinking it's not the power supply because of this.
I have trier removing the battery, holding in the power for 30 seconds, powering up with the battery out etc. I'm don't think it is the battery either
I have also searched the forum but can't find anything that is similar. I did see a page on the net that said it may be a short on the motherboard but it was talking about dells.
It is sitting beside my bed and last night every 10 seconds it made 4 light clicking sounds that lasted in total about 1 second.
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May 14, 2009
It is now charging and all but when I try and boot all that happens is the the Caps Lock, Num Lock, and Scroll Lock lights turn on for about a second or 2 then they turn off. Also the "charging" light extinguishes when the others light. I get no beeps, fans or anything.
Now my buddy, said that he did a similar replacement on his daughters laptop and that "the board needed reprogrammed afterwords"?? I'm not sure what he means by this .....
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Apr 18, 2013
Dell Inspiron 9300:
Part Number: PP14l
The battery on it flashes 3 out of 5 lights but not in order. The two end lights and the middle light comes in. They flash in unison 3 times before turning off. Anyway I plugged in 2 different chargers to the computer and the battery light on the pc flashes 3 or 4 orange and then 1 green. Then it resumes the light cycle just mentioned. The computer gives ZERO response to this whatsoever. If I unplug the ac adapter, the computer turns on for four seconds. No hdd noise, no fans, just a green power light ONLY. Not sure how to fix this or what it is, but nobody in the forums or on youtube or google seem to have solutions or even the same issue. I have tried reseating both ram, unplugging the wifi chip, dvd drive, doing the 20 second power drain without battery hooked up. All the same responses, just nothing....
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Mar 8, 2009
Just got my 1340 on Friday...nice looking machine. However I'm having some Blue Screen crashes.
I've reformatted the drive twice, to factory condition to get a clean start, but I still get the crashes.
I've only recently discovered that it seems to only happen when I unplug it, and run on batteries.
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Sep 18, 2008
my acer aspire 9300 switched off on me tonight, the power button lights up and i can feel air from the side heat exhaust, but nothing eles,and the same thing happens just on battery without the power lead plugged in.
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Apr 2, 2014
I have owned my g6 notebook for five or six years. A few months ago I noticed that if I unplug it from the power adaptor it will work fine awhile then suddenly crash. This happens even with the battery fully charged.
I am considering buying a new battery, but I don't want to waste the money if it is a different problem since the battery seems fine.
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May 9, 2008
I have a 9300 that has been modded to an XPS Gen2 with the 7800 GTX in it. The battery that I have sometimes gives me the flashing orange light. When it's not doing that, it only last about an hour. It used to last much longer. I also think it's going out becaus of the orange light that flashes from time to time.
I want to buy a new one off Ebay but there are so many sellers and it looks like there are a good number of variances from the batteries. Some say 7200, some say 6600. I know what I want there, but my question is this:
Does anyone know of a good Ebay seller that sells a quality and correct product for my laptop?
Or does anyone have a place that will sell me a quality product? I don't want to pay $150 for a battery from Dell.
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Jan 2, 2009
My initial thoughts were that I had a battery issue the Ion battery. So I went to dell and purchased a new battery 2 weeks ago. Plugged that guy in and my theory was a bust.
Next, I turned to the ac adapter and decided it must be the problem. Back to dell to drop some more $$$ - just arrived and...well, let's just say I wouldn't be writing to this post if that solved my problem. I have surfed through various other posting will no avail.
The laptop can run fine on just the ac power - just no juice is getting to the battery to recharge it. I went into the BIOS set-up and it stated that it did not recognize the ac adapter -
can't figure why that may be the case, but none of the less I've got nothing but Dell products here - no knock-offs. Any suggestions or theories? I just can't believe I could have a bad motherboard here - the laptop works great otherwise.
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Aug 2, 2007
When I pull the power cord to switch to battery power while in Windows my lcd goes to black. The only way I get my video back is a hard reset and reboot. Later on I tried this and everything was back to normal. Why is this happening? Is this some weird standby?
Dell Inspiron 1505 Bios A-14
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Apr 20, 2014
Acer 5253 - Will not power on, battery or on AC power. Have tried all the suggested solutions but none have worked. Is it possible to get maintenace instructions (disassembly, where certain items are located, etc)?
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Oct 18, 2009
I recently purchased a Dell B120 used in ebay. Laptop worked great on AC adapter, but battery showed 1% on battery indicator and would not work. I ordered a non-dell replacement from a company on ebay. Battery came in and had 94% when installed. Just to check I unplugged AC adapter.
Laptop seems to work properly for the few seconds I checked. I then replaced AC adapter cord and allowed battery to charge overnight. Next morning I powered up laptop and checked battery power.
Laptop showed 100%, so I pulled AC adapter plug. Boom, nothing, no power. I have tried everything to get this battery to work. Bios sees battery and shows no battery when removed.
Bios we upgraded to latest dell upgrade A08. Battery info in bios says battery performing normal. shows 100% but no power .....
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Oct 29, 2009
I've had a strange people recently plaguing my D630 (purchased June 2008).
The battery states 100%, pull the plug, and within a minute, it goes to about 10%, then the laptop shuts down.
Now, here's the catch - the battery is still good. I've tried the battery out in my other D630 and it works perfect, still holding a charge. I also tried the other laptop's battery in the problem laptop and it did the same thing.
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Sep 13, 2009
In playing games the mouse either has a mouse lag or is slow when using battery power..
Works fine when the power adapter is attached. Tried different settings in the power. This happens for both wireless through USB or wired..
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Apr 1, 2008
I have an M1730
8700M GT SLI
2.4GHz C2D
2 Hard Drives....specs in the signature...
anyway, I'm wondering if there is any program, script, or something similar that will, when on battery power:
Turn off all LED lights (Monitor case, speaker LEDs, touchpad LEDs), turn off the NIC card, and turn off one of the graphics cards, and turn down the monitor brightness.
As of right now, doing basically nothing (writing this post) I get about 1 hour 22 minutes of battery life.
I know that Dell's little program Quickset can handle the LEDs, but I dont want to have to run that program in order to turn off the LEDs on battery. Also I know that some power options (screen brightness) is handled in the Power Options but I'd like it so that when I unplug the computer from AC power, it does everything mentioned above...and then when i plug back in, all the lights and gizmo's and graphics cards come back on.
Anyone know how to do this?..I just want everything to be automatic and easy.
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Jul 11, 2007
The battery/power signal (the three green LEDs right under the display on the right side) keeps flashing orange four times then blinks green once, and repeats.
The PC is on AC power and the battery is full too (99%). I don't know what the problem is.
I read around and it seems my battery is dead. Fortunately, my purchase of the XPS was just under a year ago, so I should get it replaced without paying up. I have a replacement battery that I bought at purchase. I hope it lasts loner. Do you guys reccomend taking out the battery when running on AC power?
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Oct 3, 2009
Basically my 1640 laptop has worked perfectly pretty much constantly plugged into the mains for two weeks but now I have to charge it while switched off and then take the charger out when I switch it on, because otherwise the laptop just powers off after a minute of loading up Windows 7...
Also if I try to plug in the charger randomly then it just powers off.!
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Mar 7, 2010
Iv read a few posts online saying that Dell blocks people from using non dell power adapters on their machines by not letting those adapters charge the battery.
My issue is, I need a new power adapter AND a new battery.
I really don't wanna fork over $130 for a new 6 cell battery, Especially because on the dell site the reviewers themselves had given it a bad review saying the battery usually dies in a year or less.
That and my Budget is about $100 for both battery and adapter.
I need to find a battery that works, and an adapter that will actually charge the battery and keep the notebook charged.
This is basically a question out for Dell Inspiron users that have had this same issue and have had to replace the battery or the charger. If you guys could tell me what has worked for you and what has not, that way I can at least narrow down my options on chargers and batteries.
Id like to find a charger with the same volts as the dell charger has If I can't find a non official charger that works, could you guys at least point me to a less expensive site where I could buy the dell power adapter.
I would much rather just buy a charger and battery outside dell though because their products are by no means high quality and are in fact well overpriced.
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Jan 4, 2010
I own an Inspiron 1545 and would like to set-up two profiles, one for use when on battery and one for use when plugged in. Basically,
I want my laptop to run at maximum performance/brighter screen when plugged into the wall and have it run in a power-saving mode when running off the battery.
The Windows7 power options don't seem to be able to differentiate between plugged-in and battery operation. Is there perhaps a program which I can install to do this or is it just not possible??
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Jan 10, 2009
I have a 9cell on my Studio. On power saving mode, it really only last like 3 hours. I just want to compare what other's are getting on battery power.
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May 24, 2010
All of a sudden the battery is showing 8% and not charging with the power pack plugged in, took a power pack from another
Dell and it showed same not charging, am i correct in figuring it is the battery because if it was the power pack it would probably shut down, which actually it did when i booted up without the battery pack plugged in
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Mar 6, 2009
I have a problem with my XPS 1730 laptop, this started probably 4 months ago. (second laptop that has screwed up after the warranty ended). I'm hopeless at explaining stuff, so i'll do it in point forms.
* First sign of trouble started when i booted up my comp one day and it beeped before loading windows and paused saying something like
"AC power adaptor not recognised, press F1 to continue F2 to enter setup, system will run slower"
If i continued then it did run really slow (even though power option was set on high performance) and the battery didnt charge.
* Every time i turned on my computer i had to keep putting the power cable in and out, adjusting it as i did so, until the battery light on the top right (near the lcd screen) flashed. If that didnt flash and i turned it on then the unknown power adaptor message would come up.
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Jan 22, 2008
I was thinking of purchasing a Dell XPS 1530 for college. I have everything customized exactly the way I want it but I was wondering if the bluetooth option was absolutely necessary for college campuses? I really do not want bluetooth in my laptop if I do not have to get it as I hear bluetooth drains laptop battery power, but is it required by todays standards?
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Jan 31, 2013
My laptop is refusing to accept the charger cable so I cannot recharge the battery or power up the laptop. The original charger broke but I have tried a new Dell charger and it will not work.
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Nov 8, 2010
I have a Dell Vostro 1710 laptop that was purchased in December 2008.
I am currently having problems however with the battery/charger. The battery does not charge except when I first plug it in. The Power Meter icon shows that it is charging but only for up to 10 seconds, then the message then goes to "On AC Power"
I first noticed that the battery icon on the taskbar in Windows XP PRo SP3 was saying "ONn AC Power" but not charging. Sure enough, it wasn't charging. My colleague who has the same laptop purchased at the same order but does not have an issue.
I have done all the things you normally do to troubleshoot a battery including reboot, check for software updates, swap the battery with my colleague, swap AC adapter, even replace the battery with a new one yet I still have that issue.
I have now noticed that it doesn't appear to be anything to do with Windows at all as when I power it down, plugging the charger in brings the charging light on for approximately 10 seconds, then the light goes out and the laptop doesn't charge.
This morning I tried a different battery that does charge into my laptop and had the same issue, which discounts it being a battery issue I think. I also tried downloading updated drivers from this website but again no joy.
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Jun 15, 2009
First post here...
Here's the deal, my 600m won't charge the battery anymore and will not run off of the power cord.
The power cord is showing 19.5v which is correct.
The back of the power adapter jack on the mobo is showing about 3.5v when plugged in and the two outside pins that charge the battery are only showing about 0.02v. Is this normal voltage or do you think the mobo broken?
I'm not really sure which of the battery charging pins to check the voltage from and can't find a diagram of it anywhere.
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Jan 18, 2009
I say 'playing' because I never actually get there. Say, Im on the train, and I'll want to play something.. Assassins Creed. I load it up, loading screen is fine, the little video opening is fine, as soon as it comes to actually rendering the graphics it jsut turns itself off. I plug it in at home and it runs beautifully, but as soon as I unplug that power cable, the whole thing just turns off.
It reports a windows error after this, but there is nothing in the error log telling me what shut it down. I KNOW this isn't overheating because I can play it fine on power and although it gets hot when playing gfx intense games it has never turned itself offdue to that.
The games I can play on battery are WoW and Cimcity 4 and audiosurf (although that lags alot on battery :) xD
The games I cannot are Assassins Creed and Devil may Cry 4.
Is this a power issue?
I have tried on multiple power settings and it still likes to turn off when I want to play these games. It may be a GPU power issue?
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Dec 7, 2014
Recently replaced the CMOS battery ourselves after getting the 5 beeps. Put everything back together but a couple of screws were loose and came out. Regardless the computer booted up fine and worked for a week. Yesterday it would not power on, at all. Unscrewed everything, opened it up, found some loose connections and tightened up, then replaced missing screws, seemed that they were tight and not spinning in place. Computer powered on fine. Next day, computer powers on again. Then, after a brief power down, it won't come on. AGAIN. Opened everything back up and saw the hard drive was loose so tightened that up via external screw. Put back together and made sure all connections were tight and re-screwed. Still will not power on.
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Mar 14, 2013
I have a Studio 1737 running Windows Vista Home Service Pack 2. I'm running the latest BIOS and all of my drivers are up to date.
When the AC adapter is unplugged and I'm running on battery power the whole system lags. It also turns of when unplugged without warning after about 15 minutes.
Also, I get these error messages in my event viewer a couple of times an hour:
Log Name: System
Source: ACPI
Event ID: 13
: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
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