Dell Inspiron L502X :: SM Controller Error And System Crashes?

Apr 23, 2013

Recently got a hand me down laptop. My brother did a reinstall of Windows 7 and formatted the hard drive before handing it over.

Its having issues - I'm trying to play FM 2013 but keep getting crashes during games. When I looked in Device Manager there were a load of yellow !. Most I solved by just right clicking and updating the drivers. The 540M graphiics were not showing up a all - so I had to download these from the website myself - but now have the Nvidia centre - which seems to work.

But still the SM bus controller still shows a yellow ! - and the game continues to crash, sometimes it forces a system shutdown.

When I click on the yellow ! and get a hardware ids i get:

PCIVEN_8086&DEV_1C22&SUBSYS_050E1028&REV_05PCIVEN_8086&DEV_1C22&
SUBSYS_050E1028PCIVEN_8086&DEV_1C22&CC_0C0500PCIVEN_8086&DEV_1C22&CC_0C05

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Dell XPS L502X :: Crashes / Freezes During Game Play

Aug 5, 2011

I bought a Dell XPS 15 (L502X) laptop 2 weeks ago and have found a lot of trouble with it. It is an i7, 8gb ram with the nvidia 540m video card.

I have tried 3 different games, Left 4 Dead, League of Legends and Dragon Nest, and it crashes/freezes in all 3 games. You are able to run the game in high graphics however, it will crash in a shorter amount of time. If you put it on lowest quality, it still crashes, but it tends to take a longer time.

Things that I have tried.

- Old Drivers, New drivers, drivers from the dell site, drivers from nvidia, beta drivers

- driver sweeper

- changing the gpu to nvidia high performance instead of integrated graphics for the different games and programs

- changing the physx hardware to nvidia 540m

- set battery to high performance

- dell tech support, all they did was change integrated to nvidia high performance and change one setting in hopes of fixing the issue as well as using the system scan for issues, the report came back as passed and no issues.

And today while I was messing around with the settings, I have found a mediocre alternative to this problem. If you simply never use the nvidia GPU then there will never be a crash. You simply do everything  with your integrated card. You will be able to run a game like League of Legends on Normal settings at best. However if you do this, it is as if you wasted all your money to get the nvidia 540m that simply does not work.

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Dell XPS 15 L502x :: Laptop Crashes Very Frequently While Gaming?

Jun 25, 2012

I own a dell xps 15 l502x with an i7-2630 processor,6 gb ram and a nvidia gt540m 2gb graphics card.My laptop crashes/freezes very frequently while playing games like modern warfare 3 ,max payne 3,ghost recon future soldier etc.I have to force shut down as i cannot end the process from tash manager even by using programs like killprocess.If i shut down normally with the process still running the light on the power button stays on till i hold it down and power off manually.All my drivers are up to date and i don't overclock my graphics card and run all games on optimal settings.I've read that reports like this are not uncommon with this laptop.

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Dell XPS L502X :: Crashes When Connected To External Monitor

Aug 21, 2014

I purchased a Dell XPS L502X laptop about 2.5 years. It crashes when you connect an external monitor, not immediately, but normally about an hour or two while connected. Its not a blue screen crash, everything freezes and the external monitor displays multicolored patterns. In the end I have to do a hard reset. 

I have tested different monitors and HDMI cables and found no changes. Luckily the laptop is still under warranty and has Dell technical support has:

-run all possible diagnostics
-updated all drivers  
-replaced the hard-drive (after formatting the previous hard-drive)
-Got me to test individual RAM units one by one
-Replaced the motherboard (twice)

At the moment, I am still dealing with Dell tech support and after the most recent motherboard replacement they are asking me to test it with different monitors using different cables. Although this is the next step, I'm skeptical it will make a difference, firstly as I have done this already with no difference and secondly because I am currently using the monitor and HDMI cable on a much older Dell Inspiron 1525 and its working 100% fine. If it continues to crash after this step they want me to once again format the hard-drive, re-install everything and test it again.

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Dell Inspiron 15R :: Dd21 - System Disable Error In BIOS (Core I7)

Jan 24, 2015

I am facing a problem with my laptop. It is not accepting my bios password. After three tries, it shows screen with two items [1-System Disable(16-Digit hexadecimal code) 2-Service Tag(my laptop's service tag)].

How can I get my BIOS password reset or get a master password to access my system?

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Dell XPS L502X :: System Cannot Communicate With Battery

Dec 31, 2014

I've owned my Dell XPS L502x for  over 3 year (thus, I am out of my warranty period) and recently it has stopped being able to charge. I am completely tethered to the AC power adapter to use it as I'm on 0% battery and have an inability to charge it. I am on windows 8.As well as my inability to charge the laptop, I have noticed the following things:The battery meter  states that 'system cannot communicate with the battery ' when I hover over the battery icon in the task bar.4 orange and 1 white lights are flashing on the battery indicator above my charging port and above my keyboard, when the charger is plugged in.

I had the same problem last year and as my battery was about 2 years old at that time so i replaced it in September 2013 and the problem was solved.

Now as this battery is only 15 months old i am not sure if the problem is with battery or the AC adapter?

I do not have any other battery or adapter to check it.

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Dell Inspiron N5050 :: WiFi signal Opened Then System Will Reboot With Blue Error Screen

Apr 6, 2013

I am facing serious issue with wirless adapter in my laptop. When ever system is on idle for 15 min continuously WiFi signal opened then system will reboot with blue error screen showing hardware problem .

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Dell :: I9300 Repeated System Crashes

Jul 8, 2007

I have an i9300 with a pinmodded 1.7- 2.26 processor, Nvidia 7800 GTX running stock clocks, and a 2 gb of aftermarket ram.

I have recently started to have the laptop crash on me while gaming. The computer boots fine, but after 15-20 minutes of playing Command and Conquer 3, i received a blue screen of death:

" A problem has been detected and windows has been shut down to prevent damage to your computer

Some more stuff about removing new hardware, trying new drivers, contacting system administrator, blah blah

Technical Information

***STOP: 0x0000008E (0xc00000005, 0x8054AB1A, 0xB62FC424, 0x00000000)

beginnging dump of physical memory
physical memory dump complete"

the computer restarted fine after that, but the computer crashed again after starting windows with that same blue screen error message, but with the the technical information different:

***STOP: 0x0000007F, (0x0000000D, 0x00000000, 0x00000000, 0x00000000)

the computer booted again after that, but went through the full POST sequence.

Once the computer booted to windows normally, i ran ATI tool, and received the blue screen again roughly 17 minutes into the scan for artifacts test. No artifacts were detected at all. I have not yet run prime95 to test for processor stability

The computer booted fine after that, running through the normal shortened POST. It booted to windows fine and where im typing this post.

Some more information:

The 7800GTX was purchased used from a forum member. I previously overclocked the card to 440core and 1250 mem. I kept the overclock for a week or so, but noticed no differences when playing C&C 3 (the only game I play). I also applied ZALMAN's Super Thermal Grease to the card (reviews say it works as well as artic silver 5). I then dropped the clocks back to stock. That was roughly two weeks ago.

The 1.7-2.26 pinmod was not stable at stock voltages. The voltage was increased via pinmod, but I can't remember the exact amount. Two jumper wires were used in the volt mod however.

At idle, the processor reports a temperature of ~35 degrees. The 7800 idles around ~55. Underload, the processor jumps to around ~65 degrees. The 7800 was at 77 degrees when the computer crashed running ATItool.

I am currently using the XPS2 BIOS A05 and the laptop2go 92.91 nVidia drivers.

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Iím hoping someone can help me as Iíve tried everything (which my knowledge is very limited) that I know what to do and I am unable to fix the problem I am having.

I have a Dell Inspiron 710M which is no longer under warranty and yesterday I received the following error upon boot-up. The 710M was purchased in February 2006. Windows XP Home Edition SP3 was installed.

Phoenix NoteBIOS 4.0 Release 6.0
Copyright 1985-2002 Phoenix Technologies Ltd.
All Rights Reserve

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I am currently using a Dell XPS L502x, and more and more often I am getting a blue screen of death. I reinstalled all the drivers for my Nvidia Geforce  GT540m but that didn't solve anything.

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Network controller:
PCIVEN_8086&DEV_08B3&SUBSYS_00708086&REV_83
PCIVEN_8086&DEV_08B3&SUBSYS_00708086
PCIVEN_8086&DEV_08B3&CC_028000
PCIVEN_8086&DEV_08B3&CC_0280
 
Unknown device:
ACPIVEN_INT&DEV_33A0
ACPIINT33A0
*INT33A0

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Hardware IDs; Network Controller
PCIVEN_8086&DEV_0085&SUBSYS_13118086&REV_34PCIVEN_8086&DEV_0085&SUBSYS_13118086PCIVEN_8086
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Base System Device
PCIVEN_197B&DEV_2392&SUBSYS_161D103C&REV_30PCIVEN_197B&DEV_2392&SUBSYS_161D103CPCIVEN_197B
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Apr 18, 2013

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Lately I've not used the computer as much as I used to say, over the summer, but I'm still on it often. Normally I have a few tabs of Chrome open, and sometimes iTunes will be running as well. There's not usually anything more than that. However, my computer has randomly started to crash. Out of complete nowhere, with no warning whatsoever, the computer stops working and just... shuts down, as if it were overheating or something. At first I thought it had been due to charge, or had simply died on me, but when I plugged it back in both times it's done it now, I learn the battery has been probably a little under 100% when it crashed. The battery is quite new, received no sooner than November of last year.

The computer, when it crashes, is not warm at all either. Perhaps a little from where my hands were, but never warm enough to think it overheated. In the past three weeks, it's crashed twice. I know that sounds a bit little, but both times very little was actually being done. When it comes to school and projects and whatnot, when the workload really gets heavy (and it will!), I'm concerned it might start crashing more and more, or not be able to handle a heavy workload.

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Feb 24, 2013

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                    STOP : c000021a {Fatal System Error}

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- Signature 2 : 6.1.7600.16385
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- Signature 4 : 21200238
- Signature 5 : AutoFailOver
- Signature 6 : 15
- Signature 7 : NoRootCause
System version : 6.1.7600.2.0.0.256.1

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Feb 21, 2013

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Mar 2, 2013

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Dec 1, 2013

It has occurred to me that there's an issue with either my Dell Inspiron 3520 Laptop Computer or my Windows 8.1/Windows 8 OS. Occasionally, running the computer (sometimes when it's overheating or just when unplugging the laptop), the computer just crashes, i.e. Screen goes black, power light and HDD light stays on for a about 2 seconds before powering off. No blue screen, no warning, no updates. There's was no reason for it to go off, but it did. It's frustrating because:

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