Dell Vostro 3700 :: C000021 - Fatal System Error On Laptop
Feb 24, 2013
After an automatic update of a Dell Vostro 3700 laptop with Windows 7 on it, I got the following problem :
- First, I got the black screen with the information "Applying update operation 3 of 18014 (_0000000000000000_)
- Then it shows a quick blue screen and then the computer restarts directly.
- I have been able to display the complete blue screen message. Here it is :
STOP : c000021a {Fatal System Error}
The initial session process or system process terminated unexpectedly with a status of 0x00000000 (0xc0000034 0x001005b0). The system has been shut down
I tried to start the recovery tools of Windows but it keeps on saying that it's not able to recover the system. With this information :
- Event name : StartupRepairOffline
- Signature 1 : 6.1.7600.16385
- Signature 2 : 6.1.7600.16385
- Signature 3 : unknown
- Signature 4 : 21200238
- Signature 5 : AutoFailOver
- Signature 6 : 15
- Signature 7 : NoRootCause
System version : 6.1.7600.2.0.0.256.1
I tried the folowing operation :
- Start in safe mode : Always the blue screen
- Restore and old version : Same recovery error message
- Start in command line : always the blue screen.
Is there any way to restore this computer?
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Apr 23, 2010
I have a Dell XPS Studio 1645 i7 Q 720 @ 1.60GHz, 1597 Mhz, 4 Core(s), 8 Logical Processor(s)
4 GB DDR3 RAM
BIOS: Dell Inc. A08, 3/12/2010
Windows 7 64-bit 6.1.7600 Build 7600
GPU: ATI HD 4670 1GB RAM
I am using a 90W adapter fyi and games seem to run fine once windows boots.
So my problem is ......
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Nov 15, 2014
keep getting this message.
Fatal Error... System Halted
2MC9203ZZK
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Sep 20, 2014
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Oct 25, 2014
i got this problem while i was trying to boot
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Sep 23, 2014
My youngest son's Compaq Mini 110 boots staright up into a Password protect mode which I do not know and then locks up with a fatal error and system halt CNU93533NQ.
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Nov 27, 2014
I started up my hp mini and got a message saying password check failed fatal error....... system halted CNU84938ZV ....
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Mar 6, 2013
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Nov 1, 2014
compaq mini 700 enter current password fatal error system halted!!!
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Sep 24, 2014
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CNU9192NQN
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Mar 11, 2014
password check failed fatal error system halted CNU902254V its an hp mini 1035nr. i forgot the password.
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Dec 10, 2014
I have the same problem... Password check failed fatal error ...system haltedCNU018089X
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Apr 11, 2010
I know there are a couple of 3x00 Vostro threads, but some are very long and the other did not seem to have an answer for this question.
First, I am very interested in this new Vostro. It seems a good configuration and design for the price. I especially love the 17" screen at < 6 lbs. Seems too good to be true.
Does anyone have experience with this machine? Is the weight including the battery and everything? It is a pound lighter than the 16" Sony F I am using. I like the F, but this Vostro seems a little more in line for me (PhD, heavy stats and datasets). My wife woul appropriate the Sony if I were to pull the trigger on the Dell.
Also, the i5-520m to i7-???qm (dual to quad, differing clocks and all). I am thinking the i5 may be the way to go. Most of my stuff is not designed for 4-cores, 8 threads, etc.
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Jan 7, 2013
I have a Dell Vostro 3700 which has developed a fault, it will not charge the battery, and windows just shows as "plugged in, not charging.".I have done my research the past few days so I will clear up the following;I have updated BIOS and installed the Dell Battery Manager in order to activate charging as I know it can be disabled.
I have been in the BIOS menu in order to search for an option to supposedly disable/enable battery charging but there is no option in there (unless I missed it, but I have checked several times).BIOS states "adapter type" to be "unknown" and when laptop is first turned on I get a warning to say the adapter cannot be determined and the battery may not charge (which I am assuming leads to the problem).
I have another dell laptop (Studio 1735) that uses the exact same adapter type. Both adapters work and charge in my 1735, both don't work in the Vostro (which I assume eliminates the adapter as a suspect).I have purchased 2 new batteries off eBay, one genuine that is supposedly new although slightly used, and another brand new rip off, all 3 of the batteries will not charge (which I assume eliminates the batteries as suspect)
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Apr 6, 2013
I bought a Vostro 3700 i7-720q used on ebay. After I bought it I found it would freeze. I eliminated everything I though it could be (i/o conflict, drivers, etc) and nothing worked. This was probably the reason it was sold on ebay. I noticed how hot the machine and fan got. I researched upgradeding the cpu to an i7-940xm and when got the chip planned to put in best thermal transfer to solve the freeze up problem I conculded was due to heat. I thought to be Powerstrate xtreme to be the best thermal transfer to use during the cpu switchout.
I pull the heat sink and its obivous why my machine was hot. The thermal past was a crummy job. I cleaned off heat sink with arctic Ice cleaner, put powerstrate xtreme on cpu and replaced the cpu with a i7-940. Boots up and has been running fine AND it is soooo much cooler.
Getting to the heat sink IS NOT an easy task in the Vostro 3700 - I love my Vostro 3700 BUT it is a very delicate task to remove the keyboard, palm rest and base in order to get to the motherboard and heatsink. I wouldn't do it again.
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Apr 18, 2010
I'm planning my next notebook purchase and wherefore interested in fan noise levels of those two models. Does it have a high-tone annoying pitch as stated on e.g. ThinkPad 410?
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Jul 28, 2012
I have to restore my dell vostro 3700 to factory state, but I dont know how. I googled it and just found the instruction like "restart pc, then press F8>repair your computer>choose language>log in as administrator and then choose recovery tool> dell datasafe restore and emergency back-up
It would be ok, but I dont have there the option of "dell datasafe restore and emergency back-up" I have there just startup repair, system restore, system image recovery, windows memory diagnostic, command prompt and that's all... I miss there the 6th option.
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Apr 25, 2013
I have a Vostro 3700, i7, 8GB RAM, with Nvidia GeForce GT 330M.
When I run the "PC Check up" hardware test for the graphics card, the laptop shutdown a few seconds after the test is initiated.
This also happens randomly when running a rendering application called "Poser".
I have the latest driver for the graphics card installed, downloaded from Dell Support page.
I have cleaned the fan and replaced the thermal paste to avoid overheating. The laptop is not too hot when this happens.
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Apr 23, 2013
I bought a used vostro 3700. I need to change the boot sequence, but it will not let me into the setup without an admin password. What that password is. Previous owner is unknown. What can I do?
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Mar 19, 2013
I've created a MSDOS boot disk on a USB thumb drive for a legacy application. After selecting F12 and booting from the USB thumb drive, the bootup stops or freezes. I'll power off the machine, boot back into windows, and try to read the USB drive. One of two things happen,
A. the drive is corrupted with gobbeldy characters or won recognize at all, or
B. files will be deleted, autoexec.bat, config.sys, command.com
There is no rhyme or reason, I've replicated this 20 times and got different results. I've used 5 different drives, two of which are brand new. Sometimes the laptop will freeze with a solid loud beep. I just was able to find an identical 3700 to test, and the same things are happening.
I've been able to boot this on over 20 different laptops, all core 2 duos, but moving to the core i3 on this 3700, this happens. Unfortunately I have no other newer machine to test this on, although it booted from a 3 month old compaq with an AMD chipset.
I've disabled/enabled the execution bit in bios, other than that what's causing this, I've never seen a BIOS do anything like this before.
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Dec 2, 2014
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I have an acer TravelMate P255-MG with Intel core i5 and AMD Radeon graphics HD 8750M. I recently updated my laptop os from windows 8 to 8.1. Now everytime i put it on sleep mode(and the light goes on and off showing that it's in the sleep mode), once i turn it on again, it restarts and all my unsaved work is gone. Sometimes I shut it down and the next day i turn it on and it gives a "Video FATAL error". I'm downloading the drivers needed from the website( VGA Intel and VGA AMD). Will these drivers solve the problem?
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Jun 24, 2013
I have had this error for a long time now. Have used recovery manager and uninstalled - reinstalled - rebooted my laptop but still getting this error on HP Pavilion dv7-6b50ea.
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