Dell Inspiron N5050 :: Computer Crashes On Sleep Mode
Feb 21, 2013
I have a Dell Inspiron N5050 that unfortunately shuts down on its own or fails to respond when it goes to sleep mode. This doesn't happen every time it goes to sleep but it still happens quite frequently. When it shuts down on it's own, it displays a "Windows Did Not Shut Down Properly" message once it is turned back on. It very rarely displayed a Blue Screen of Death that mentioned something about drivers but this hasn't popped up in a while.
I've been in contact with a Dell representative for about a week now, having him call me every day to remote control my laptop and try something new. He updated all of the drivers he could find (I previously did this but he decided to go ahead and re-download them anyways), updated the BIOS (again, tried that already on my own), ran all sorts of diagnostic tools (the only one that he ran that I hadn't already run was the WinDbg X86 program), changed sleep settings (tried that on my own too), had me scan the entire computer for about 3 hours to check for hardware issues (It was one of the options under the F12 key when the computer first boots up and it came up clean), and yesterday he set up a new user account and had me use that for a day to see if the problems were linked to my profile (didn't even think about that one). It's actually caused the problem to occur more frequently to be quite honest. Today was especially bad, as the computer crashed 9 times and ended up deleting the newly created profile on its own in an attempt to repair itself.
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Feb 20, 2013
I have a dell Inspiron N5110 which is just over a year old. I upgraded to windows 8 not too long ago and my laptop has been just fine until today. When I close the lid or do anything to put my computer to sleep, it freezes up. The power button light stays solid and it seems like the computer is stuck. The only way to get it to do anything is to hold the power button down. My bios is updated to A11 which is the latest version. I don't know what else to do. Seems like I've tried everything but I can't figure it out.
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May 3, 2009
Is anyone else out there running Windows 7 RC that just came out?(please don't whine about the fact this isn't production software, I work in IT and i purposefully installed this to start tinkering).
Whenever I close the lid on my m1330 and it goes in to sleep mode when I open it later I find it is turned off.
When i turn it on it boots up and says windows shut down unexpectedly and give me the safe mode prompts, etc
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Jan 29, 2015
I would like very much for the USB ports (or at least one of them) to stay on when the computer is in sleep. I travel frequently and hotel rooms have limited power and I would like to keep my mobile phone plugged into the laptop. I've seen you answer a few questions on USB limitations and settings...
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Jul 5, 2014
I've a dv7-4170us that's out of warranty and a dead battery. I cannot get the computer to wake from sleep mode.
I've removed the battery, the cmos battery, the hard drive, and the cd-rom drive. Nothing will wake this thing!
The wifi light is orange, the caps lock is flashing. The mute button is not lit. NUM lock doesn't have a light.
Nothing, not even a mouse, is plugged into the laptop.
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Feb 14, 2013
I have a Inspiron 14R for about a year and half now. This computer has done this since day one for some reason:
When I put the 14R in SLEEP mode, the computer remains in sleep mode for about 2-3 hours, then the computer shuts itself off, or goes into hibernation mode on it's own. The computer has Windows 7 Premiuim.
I have the power saving modes all set too SLEEP, and none in hibernation in any of the selections. I cannot for the life of me why this computer does this. I have a Lenovo I bought about a year later using Windows 7 Premium with all the same settings in the POWER section, and while in sleep mode, it STAYS in SLEEP mode, no matter the length of time in that mode. Any setting I need to turn off, and where to find it?
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Apr 13, 2013
I have an Inspiron N5050 that is 8 mos old and is rarely used. When turned on, it shows windows loading files bar, then a start up repair screen but does not go beyond that. When I exit that screen, it shuts down. I restarted it and ran the F12 diagnostic test and it showed a fail with error code 2000-0142. This should still be under warranty because I bought the computer on 8/4/12. Is there anything I can do on my side or will this need to be returned to Dell for evaluation?
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Dec 29, 2014
My Inspiron N5050 no longer boots up, not even in safe mode or "last known good configuration." Decided to reinstall the Operating System, but need to know whether I have 32 bit or 64 bit.Have all the originbal documentation, including system specifications, but cannot tell whether my laptop is 32 bit or 64 bit.How to determine if you can't boot up the system?
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Feb 24, 2013
I've had my Dell Insprion N5110 for about a year now with little issue, but lately this really annoying problem has arose. Every time I just close my laptop (to put it in sleep mode, essentially) and then open it back up... it wont turn on. The power bottom stays completely lit up (not blinking, like it would in sleep/hibernation mode) but no matter what I press, it wont turn on. I end up having to completely shut it down every time. i did update for BOIS and VGA nothing happen
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Feb 23, 2013
So I've had my Dell Insprion N5110 for about a year now with little issue, but lately this really annoying problem has arose. Every time I just close my laptop (to put it in sleep mode, essentially) and then open it back up... it wont turn on. The power bottom stays completely lit up (not blinking, like it would in sleep/hibernation mode) but no matter what I press, it wont turn on. I end up having to completely shut it down every time.
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Feb 9, 2013
When i put the laptop on sleep mode. sometimes it wakes up automatically, even though the lid is closed. what can be the possible issues?
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Feb 8, 2009
My wife and daughter both have Dell Inspiron 1525's. My daughter's works flawlessly while my wife's has one irritating glitch. When the lid is closed, instead of going into sleep mode, it reboots itself. It doesn't complete itself though it always stops at the "windows shutdown improperly how do you want to restart" or something like that screen...it's the dos screen that says do you want to start windows normally or in safe mode, etc.
When it does this it never shuts off so I'll get home from work or I'll get up in the morning to find the fan has run all night...It was purchased in august and I'd hate for my wife to prematurely burn this thing up.
I've gone into ms config and one by one tried to isolate what the problem could be. Sometimes I have it narrowed down or actually got the culprit because once in awhile it'll do what it's supposed to do....then next time the lid gets closed it goes back to the existing problem.
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Jan 20, 2013
I received an Inspiron 17r SE and have had absolutely no technical problems running it. The only thing that i don't understand is why my battery adapter whines whilst in sleep mode. This never occurs when the laptop is shut off or running but only when in sleep. The high pitched whine seems to oscillate with the blinking white light on the front of the laptop.
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Nov 21, 2014
Only way to restart is to press down the power button.
I've already tried several things (BIOS, video driver replacement) unsuccessfully.
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Mar 31, 2013
Inspiron N4110 When I shut the lid it enters sleep mode. Until now when I would open lid and push the power button it wakes up. Now it does nothing and I have to hold power button down to force shutdown then restart.
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Jan 6, 2015
I put my laptop on sleep by closing the lid but after some time when I open the lid it doesn't show any display. I tried to on the laptop by pressing power button but it doesn't responding. I bought it around 4 months ago.
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Apr 21, 2009
I have a dv6500t computer. I recently bought a 23" lcd monitor (HP w2338h) to go with it. I was using the vga cable that came with it, which works perfectly fine. I then bought a link depot hdmi cable to use to connect my monitor. The cable works fine, but when I restart my computer (with the hdmi cable still plugged in) my computer brings up the blue screen that says my computer was shut down to prevent further damage. But when I take the hdmi cable out, this screen doesn't pop up and shut my computer off. Why does the hdmi cable do this?
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Apr 8, 2009
A common issue, but here is what I know:
My 1420 with a Geforce 8400GS will not wake up from sleep. I know that it is the graphics cards fault, because everything else seems to be fine when I poen the lid.
I am using laptop2go 185.20 drivers.
Does anyone know how I can try to fix this, or what geforce 18x.xx drivers still wake up properly with an 8400 gs?
I am committed to the non-dell drivers, because Dell is horribly out of date, and the performance boost I get from the newer drivers is very worthwhile.
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Feb 19, 2013
I bought my XPS 13 3 months ago and I immediately found out that there was a hardware failure when the computer goes to sleep. It refuses to reboot after I press the power button and instead I have to force shutdown before rebooting it. I disabled the sleep mode and it has worked fine ever since. However, recently I am experiencing it again. I think it's just that it went to sleep after I let it sit for some time, but I still want to resolve this issue once and for all.
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Nov 23, 2009
DLL XPS M1530
Windows Vista
the laptop enters sleep mode (stand by), after close lid, and now it won't wake up!
I have tried clicking keys, restarting, shutdown, without battery only electr., etc. And nothing. Not runs. Displays black screen
I can not enter to BIOS, I can not use CD-ROM....Is sleeping
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Feb 19, 2013
I have a dell studio 15 that has been upgraded to windows 8 from 7.
I had disable all possible sleep mode in the power setting and advance power setting but the notebook still goes into sleep mode after a certain period of time.
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Apr 3, 2013
My XPS (bios A05) always wakes up after sleep mode with the fan running full speed and never stops after that. This occurs even if the PC goes to sleep with fan off (ie low system load, low temperature). The only way to turn the fan off is a full reboot.
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Feb 16, 2009
I have a Dell XPS M1530. Since I am a college student, and when I usually leave class, I just close my laptop.
let it go to sleep, and put it in my bag. The problem lately has been that when I close my laptop, it does not go into sleep mode, even though it is set for it to do this.
It will do this on both battery and AC power. I will put it into sleep overnight so it is in sleep when I put it in my bag in the morning.
And once last week I put it in there thinking it was a sleep and then 3 hours later while I was at work,
I had not brought it out yet, and opened my bag and the laptop never turned off, it had been running the whole time and was hot, and had 22 minutes of battery left.........
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Jul 13, 2009
Situation : I finish surfing web and I wanna give it a little break. I close the lid.
I have set it to goto sleep when lid closed (if any1 suggested this). I come back open up but the laptop didnt go to sleep, HDD activity is minimal but I can hear it spinning.
Also the screen is still bright but black, I can still change the brightness though with the Fn+upArrow or Fn+downArrow. In order to return to functional state I have to HARDreset.
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Apr 27, 2009
Does anyone know why on my XT tablet my sleep mode is greyed out?
I tried everything... reinstalled nearly all the drivers... and some power management settings, yet the damn thing is still greyed out. I can't figure it out for the life of me.
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Feb 4, 2010
just installed win 7 on an old trusty x300 (1.4Ghz PM, 640MB of RAM).
It runs great! actually, very impressed. anyway, about the only frustrating thing is that S3 or System standby is not available.
its grayed out on the start menu....I have power button behavior manually mapped to standby, but it hibernates instead
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Dec 8, 2008
I have the 1330 with XP on it. I installed the new BIOS A14 and now I encountered a new problem: when I hibernate the 1330, everything is good. But, When I choose the Sleep mode, the 1330 goes to sleep, but never wakes up. When I press on the power button, nothing happens. Therefore, I need to hold the power button, than the computer shut himself down and I turn it on.
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Jan 4, 2014
My Dell XPS 12 has twice refused to turn on after going into Sleep mode. There is no indication of activity at all. This happens when I know that the battery is nearly fully charged, and continues even after plugging in the adapter. The adapter works just fine to charge the battery and the battery typically runs for at least 6 hours so I do not believe that or the battery are the problem.
The first time this happened, I continued to open/close the lid and try turning on the computer. After several hours, the computer turned on and worked just fine. I had already scheduled service with Dell before I got it to turn on and Dell's technician replaced the motherboard under the assumption that that was the problem.
The second time I again continued to open/close the lid and try the power switch after contacting Dell and scheduling service. The next day, after several tries, the computer started up and again is working normally. I am not allowing the computer to Sleep and am using Shut Down instead. Dell has ordered a replacement motherboard (yes, again), battery, and DC IN. I don't think that this is a power issue so doubt that any of those will fix the problem.
Does the XPS 12 have a "lid sensor"? Something that could fail to recognize that the lid is open and could be turned on?
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Nov 30, 2014
My XPS 18 periodically has had trouble coming out of sleep mode. A hard restart has usually worked to restart it. However, the last time it didn't work and now won't start. While plugged in, a hard restart only turns the fan on after a few seconds and the battery indicator light blinks fast 7 times, then pauses, then repeats continuously. Once the battery runs down, a hard restart only gets a single orange blink and then nothing.
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Mar 1, 2013
My new XPS 14 is experiencing problems after going into sleep/hibernation mode. Each time the computer goes to sleep, I get a message from Intel Rapid Storage Technology that acceleration has been disabled. Basically, when this happens, the SSD drive becomes inaccessible and no longer recognized by the computer (disappears from device manager). In order to get it back, I restart the computer, which brings the ssd drive back up in device manager, and then I have to disassociate the drive and re-enable acceleration after that.Dell has put in a service order to have my SSD drive replaced.
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