HP Display :: Dv7 4170us - Unable To Get Computer To Wake From Sleep Mode
Jul 5, 2014
I've a dv7-4170us that's out of warranty and a dead battery. I cannot get the computer to wake from sleep mode.
I've removed the battery, the cmos battery, the hard drive, and the cd-rom drive. Nothing will wake this thing!
The wifi light is orange, the caps lock is flashing. The mute button is not lit. NUM lock doesn't have a light.
Nothing, not even a mouse, is plugged into the laptop.
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Feb 11, 2015
The Acer M5 series..
The display doesnt wake up inspite of updating the graphic drivers and BIOS. I checked the settings on the power management still no response.
Everytime i have to wake up the laptop screen i have to long press the power button and restart the laptop.
I have Windows 8.1 updated.
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Apr 8, 2009
A common issue, but here is what I know:
My 1420 with a Geforce 8400GS will not wake up from sleep. I know that it is the graphics cards fault, because everything else seems to be fine when I poen the lid.
I am using laptop2go 185.20 drivers.
Does anyone know how I can try to fix this, or what geforce 18x.xx drivers still wake up properly with an 8400 gs?
I am committed to the non-dell drivers, because Dell is horribly out of date, and the performance boost I get from the newer drivers is very worthwhile.
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Jan 26, 2014
I've got a brand new HP ZBook 14 with preinstalled Windows7. The problem is that when the NB goes in sleep then can’t wakeup:
Goes to sleep successful and when wakeup it the screen in black then HDD led is blinking for 2-3 seconds and then the NB is rebooted.
I installed new clean Windows 8 64 using original HP media come with NB and then updated to Windows 8.1 64
All drivers and firmware are updated. Windows is updated too.
I supposed that the problem is in the ATI video card but I’ve tried with different drivers without result.
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Jan 22, 2015
I have a late 2011 model XPS 15 that no longer wakes up from sleep or hibernation mode, at least only the screen doesn't. The computer will start up but the screen stays black, not even the backlight will come on. I can hear it working but nothing happens.
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Jan 3, 2014
power option is set up in sleep, when i close the lid and after opening it, it does not wake up. i have to press the power button for 5 or more seconds in order to restart the system
i am using windows 8
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Dec 17, 2014
I have a acer aspire 7750 G with windows 8.1
When I take the laptop out of a sleep mode it goes immediately back into sleep mode. I do get the screen to enter my password but it's only there for like 2 seconds.
The second time I take it out, it works fine. Just a bit annoying that I have to do it twice pretty much 95 % of the time.
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Sep 5, 2012
I just got my x230 yesterday and I'm having some weird issues.
(1) whenever my laptop goes to sleep mode. I can't seem to make it wake up. The power button would just slowly blink and would not respond to anything. I would have to hard reset my laptop for it to turn on. When I turn it back on, it would go the "Start windows normally" screen.
(2) whenever I close the lid, I'm guessing it tries to go to sleep mode, then if I wake it up, the system seem to reboot and would go to the "start windows normally" screen.
Both seems to all relates to sleep mode.
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Feb 21, 2013
I have a Dell Inspiron N5050 that unfortunately shuts down on its own or fails to respond when it goes to sleep mode. This doesn't happen every time it goes to sleep but it still happens quite frequently. When it shuts down on it's own, it displays a "Windows Did Not Shut Down Properly" message once it is turned back on. It very rarely displayed a Blue Screen of Death that mentioned something about drivers but this hasn't popped up in a while.
I've been in contact with a Dell representative for about a week now, having him call me every day to remote control my laptop and try something new. He updated all of the drivers he could find (I previously did this but he decided to go ahead and re-download them anyways), updated the BIOS (again, tried that already on my own), ran all sorts of diagnostic tools (the only one that he ran that I hadn't already run was the WinDbg X86 program), changed sleep settings (tried that on my own too), had me scan the entire computer for about 3 hours to check for hardware issues (It was one of the options under the F12 key when the computer first boots up and it came up clean), and yesterday he set up a new user account and had me use that for a day to see if the problems were linked to my profile (didn't even think about that one). It's actually caused the problem to occur more frequently to be quite honest. Today was especially bad, as the computer crashed 9 times and ended up deleting the newly created profile on its own in an attempt to repair itself.
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Feb 20, 2013
I have a dell Inspiron N5110 which is just over a year old. I upgraded to windows 8 not too long ago and my laptop has been just fine until today. When I close the lid or do anything to put my computer to sleep, it freezes up. The power button light stays solid and it seems like the computer is stuck. The only way to get it to do anything is to hold the power button down. My bios is updated to A11 which is the latest version. I don't know what else to do. Seems like I've tried everything but I can't figure it out.
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Jan 29, 2015
I would like very much for the USB ports (or at least one of them) to stay on when the computer is in sleep. I travel frequently and hotel rooms have limited power and I would like to keep my mobile phone plugged into the laptop. I've seen you answer a few questions on USB limitations and settings...
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Sep 23, 2008
Acer 9300 won't startup after going into sleep mode, on a restart or being powered on.
I press the power button and you can hear activity but a black screen
The only way I can get it to properly power ON is to press power button and press F2; sometimes it takes several attempts to boot up. It sometimes goes to the 'setup' screen and I exit and have success but most of the time it will go to the normal windows startup.
Looking through this forum it looks like a Motherboard issue? Would to have more input from all
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Feb 17, 2010
My T500 (2241-3XU with Win 7 64 bit Ultimate) has never been able to wake up from sleep mode after lid is closed. I finally reverted to using hibernate but was just wondering if there is a new fix that I am not aware of. I tried to find info a couple of years back before switching to hibernate.
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Oct 30, 2014
Windows 8.1, 64bit, all drivers up to date, Nvidia 730m, intel 4600. Fairly new issue (couple of months), laptop wakes from sleep but display does not function, everything seems to be working normally during, just no display. Forced to hard restart.
Just avoiding using sleep mode for now. Seems to be a software issue, upgraded to 8.1 when purchased almost a year ago, worked fine until recently.
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Oct 29, 2014
The fan, and I guess the system, does not turn off when going into sleep mode after the set 10 min of no activity but will if I go to sleep mode manually. I have already had to have a replacement fan after a year which I am sure was due to this issue.
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Jan 6, 2015
I put my laptop on sleep by closing the lid but after some time when I open the lid it doesn't show any display. I tried to on the laptop by pressing power button but it doesn't responding. I bought it around 4 months ago.
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Feb 14, 2013
I have a Inspiron 14R for about a year and half now. This computer has done this since day one for some reason:
When I put the 14R in SLEEP mode, the computer remains in sleep mode for about 2-3 hours, then the computer shuts itself off, or goes into hibernation mode on it's own. The computer has Windows 7 Premiuim.
I have the power saving modes all set too SLEEP, and none in hibernation in any of the selections. I cannot for the life of me why this computer does this. I have a Lenovo I bought about a year later using Windows 7 Premium with all the same settings in the POWER section, and while in sleep mode, it STAYS in SLEEP mode, no matter the length of time in that mode. Any setting I need to turn off, and where to find it?
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May 9, 2014
I have a Dell XPS 17 l702x 3D model. I hve been having issue on sleep mode for the past few weeks. Whenever I put it in sleep its fine, however when I press power button to wake up from sleep I get blank screen. The power button lits, the hard drive spin for a sec then stop and screen stays blank. Only way to get out of that is to force shutdown and restarting. Its same when hibernating, fails to wake up.
On a side note BIOS is upto date and my laptop is still under warranty.
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Aug 9, 2013
My new laptop will not wake when it has gone to sleep.
Neither the keyboard, touchpad, screen or the power button will pull it from its slumber.
The fan starts, the light on the keyboard comes on, but it will never resume.
I have to turn ut off by holding "down" the power button for 10 secs, wait a bit, and then turn it on again.
I found a hint somewhere else that the bug could be related to Intel smart start. I disabled it in the bios, and now the computer resumes like expected.
However after boot up I get an error saying that "it seems smart start has been disabled" or something like that.
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Mar 10, 2015
Lately my Acer will not wake up from sleep, has been shutting down on its own losing all my saved open windows sometimes not even leaving a history I can recover. Now it is disabling the wireless adapter so I am not able to be online until it reboots. I don't have an ethernet port so I have no other option. A Google searched revealed to update the Power Management Software but I am not able to locate how to do this.
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Nov 7, 2014
A few days ago I've purchased Aspire E1-572. But im having problem waking my computer after being put to sleep.
I've installed all needed drivers, except BIOS.
But as it crucial to install this one correctly, cuz I assume that this might be the problem why I can't wake it up.
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Nov 23, 2009
The last day, I close the lid and the computer, theoretically, enters way sleep (or standby.).
On having turned to open the lid, the PC it was in StandBy but it does not wake up
I have tried all the keys, even I have turn off the laptop and turn on but it not wake up The screen is displayed black, without cursor, characters...no displays anything!
CD-Rom drive not runs either.
The laptop is in "sleep" eternally!
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Oct 24, 2009
I have been getting BSOD seconds after waking up from a long sleep. I try sleeping it again on the restart and waking it up, but there's no BSOD. Anyone having this problem ? I checked my event viewer and this is what I got.
Quote:
- System
- Provider
[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}
EventID 41
Version 0
Level 1
Task 0
Opcode 0
Keywords 0x8000000000000002
- TimeCreated
[ SystemTime] 2009-10-24T23:12:33.778Z
EventRecordID 52019
Correlation .....
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Oct 24, 2008
ive been having the problem where when i put my laptop to sleep, i cant get it to wake up again!
I press the power button and the blue lights flash etc. however the screen just remains black!
I believe other Dell users are having the same problem, ive searched around a bit and found other posts, but no answers yet?
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Jan 23, 2015
Suddenly, would not resume from sleep when the lid was opened - whether or not the power was plugged in. Long pressing the power button restarted windows but as expected an error message was in the event log "System did not shut down properly..." Re-installed Windows 8.1 64Bit Pro from scratch - totally clean re-install. Now - goes to sleep without any problem.
However, on opening the lid only wakes up if the power plug is not plugged in.If the power plug is plugged in the laptop does not wake up.It is extremely disappointing to have paid big bucks for an excellent laptop to be let down by this problem within a month. I suspect a hardware issue. I am seriously considering returning this to Dell and looking elsewhere. I would think that customer support for products under warranty would be available over the weekend..but that doesn't seem to be the case. I have to wait till Monday!All drivers are up to date and the latest BIOS updated (A07) is installed.
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Feb 18, 2015
I've just purshased a new Acer Aspire E5-771 (IGP, not Nvidia).
When I get into deep sleep, it can wake-up normally. I mean that after pressing power button and booting Windows, it comes back to my opened session.
But wen I get in simple sleep (close the lid or press Alt+F4), it cannot wake up. Let me be precise. Wen it is in simple sleep, the orange LED is blinking. If I open the lid, nothing happens. If I press a keystroke, the LED becomes quickly blue and then switches off (1/10 second). No noise, no image. Nothing else happen. I have to press power button to switch on the computer, but I lose my session and have to boot all of Windows.
It does this from the beginning, even with my updated drivers and with the last 1.15 BIOS.
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Jan 30, 2013
I put my 2-month old xps12 to sleep, now I cant wake it up, The screen is dark, and I tried pressing every key, it still wont wake up. There is no key to force shut either.
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Nov 20, 2014
ok so I just got my new laptop for dell a few days ago and it takes a long time to come out of sleep mode is this normal? btw its a Inspiron 17 7000 Series
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Dec 2, 2009
This problem has bothered me since I have installed the windows7 rtm.
i am using integrated graphi card, everytime when the machine wakes up from sleep, and if the external power is unpluged, the screen starts to flicker, and windows 7 reports "displayer driver stopped working and have been recovered", looks like a driver problem, but i have downloaded from the driver from sony website and intel website, none of them solves this problem.
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Oct 31, 2014
When I put my laptop to sleep or it sits idle for a period of time and goes to sleep on it's own it stops recognizing the laptop monitor. It will still display on other monitors connected through the docking station, but not the laptop. It doesn't matter if I put it to sleep while on the dock or off the dock, it never recognizes the monitor.
I have an Intel HD Grpahics 4600, and an NVIDIA Quadro K1100M video cards. I've checked drivers for both and they both say they are up to date (9/29/14 for Intel, and 09/12/2014 for NVIDIA). I have also updated every possible thing in the Lenovo System Update.
This problem occured after switching from windows 7 to windows 8.1.I have also lost the ability to control the brightness of my laptop monitor through my computer at any point in time. The function keys don't work, and the setting is not shown on my power manager.
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