HP ZBook 14 OS/Software :: Can't Wake Up After Sleep Mode
Jan 26, 2014
I've got a brand new HP ZBook 14 with preinstalled Windows7. The problem is that when the NB goes in sleep then can’t wakeup:
Goes to sleep successful and when wakeup it the screen in black then HDD led is blinking for 2-3 seconds and then the NB is rebooted.
I installed new clean Windows 8 64 using original HP media come with NB and then updated to Windows 8.1 64
All drivers and firmware are updated. Windows is updated too.
I supposed that the problem is in the ATI video card but I’ve tried with different drivers without result.
I have a late 2011 model XPS 15 that no longer wakes up from sleep or hibernation mode, at least only the screen doesn't. The computer will start up but the screen stays black, not even the backlight will come on. I can hear it working but nothing happens.
power option is set up in sleep, when i close the lid and after opening it, it does not wake up. i have to press the power button for 5 or more seconds in order to restart the system
When I take the laptop out of a sleep mode it goes immediately back into sleep mode. I do get the screen to enter my password but it's only there for like 2 seconds.
The second time I take it out, it works fine. Just a bit annoying that I have to do it twice pretty much 95 % of the time.
I just got my x230 yesterday and I'm having some weird issues.
(1) whenever my laptop goes to sleep mode. I can't seem to make it wake up. The power button would just slowly blink and would not respond to anything. I would have to hard reset my laptop for it to turn on. When I turn it back on, it would go the "Start windows normally" screen.
(2) whenever I close the lid, I'm guessing it tries to go to sleep mode, then if I wake it up, the system seem to reboot and would go to the "start windows normally" screen.
Acer 9300 won't startup after going into sleep mode, on a restart or being powered on.
I press the power button and you can hear activity but a black screen
The only way I can get it to properly power ON is to press power button and press F2; sometimes it takes several attempts to boot up. It sometimes goes to the 'setup' screen and I exit and have success but most of the time it will go to the normal windows startup.
Looking through this forum it looks like a Motherboard issue? Would to have more input from all
My T500 (2241-3XU with Win 7 64 bit Ultimate) has never been able to wake up from sleep mode after lid is closed. I finally reverted to using hibernate but was just wondering if there is a new fix that I am not aware of. I tried to find info a couple of years back before switching to hibernate.
I have a Inspiron 14R for about a year and half now. This computer has done this since day one for some reason:
When I put the 14R in SLEEP mode, the computer remains in sleep mode for about 2-3 hours, then the computer shuts itself off, or goes into hibernation mode on it's own. The computer has Windows 7 Premiuim.
I have the power saving modes all set too SLEEP, and none in hibernation in any of the selections. I cannot for the life of me why this computer does this. I have a Lenovo I bought about a year later using Windows 7 Premium with all the same settings in the POWER section, and while in sleep mode, it STAYS in SLEEP mode, no matter the length of time in that mode. Any setting I need to turn off, and where to find it?
I have a Dell XPS 17 l702x 3D model. I hve been having issue on sleep mode for the past few weeks. Whenever I put it in sleep its fine, however when I press power button to wake up from sleep I get blank screen. The power button lits, the hard drive spin for a sec then stop and screen stays blank. Only way to get out of that is to force shutdown and restarting. Its same when hibernating, fails to wake up.
On a side note BIOS is upto date and my laptop is still under warranty.
My new laptop will not wake when it has gone to sleep.
Neither the keyboard, touchpad, screen or the power button will pull it from its slumber.
The fan starts, the light on the keyboard comes on, but it will never resume.
I have to turn ut off by holding "down" the power button for 10 secs, wait a bit, and then turn it on again.
I found a hint somewhere else that the bug could be related to Intel smart start. I disabled it in the bios, and now the computer resumes like expected.
However after boot up I get an error saying that "it seems smart start has been disabled" or something like that.
Lately my Acer will not wake up from sleep, has been shutting down on its own losing all my saved open windows sometimes not even leaving a history I can recover. Now it is disabling the wireless adapter so I am not able to be online until it reboots. I don't have an ethernet port so I have no other option. A Google searched revealed to update the Power Management Software but I am not able to locate how to do this.
The last day, I close the lid and the computer, theoretically, enters way sleep (or standby.).
On having turned to open the lid, the PC it was in StandBy but it does not wake up
I have tried all the keys, even I have turn off the laptop and turn on but it not wake up The screen is displayed black, without cursor, characters...no displays anything!
I have been getting BSOD seconds after waking up from a long sleep. I try sleeping it again on the restart and waking it up, but there's no BSOD. Anyone having this problem ? I checked my event viewer and this is what I got.
My 1420 with a Geforce 8400GS will not wake up from sleep. I know that it is the graphics cards fault, because everything else seems to be fine when I poen the lid.
I am using laptop2go 185.20 drivers.
Does anyone know how I can try to fix this, or what geforce 18x.xx drivers still wake up properly with an 8400 gs?
I am committed to the non-dell drivers, because Dell is horribly out of date, and the performance boost I get from the newer drivers is very worthwhile.
Suddenly, would not resume from sleep when the lid was opened - whether or not the power was plugged in. Long pressing the power button restarted windows but as expected an error message was in the event log "System did not shut down properly..." Re-installed Windows 8.1 64Bit Pro from scratch - totally clean re-install. Now - goes to sleep without any problem.
However, on opening the lid only wakes up if the power plug is not plugged in.If the power plug is plugged in the laptop does not wake up.It is extremely disappointing to have paid big bucks for an excellent laptop to be let down by this problem within a month. I suspect a hardware issue. I am seriously considering returning this to Dell and looking elsewhere. I would think that customer support for products under warranty would be available over the weekend..but that doesn't seem to be the case. I have to wait till Monday!All drivers are up to date and the latest BIOS updated (A07) is installed.
I've just purshased a new Acer Aspire E5-771 (IGP, not Nvidia).
When I get into deep sleep, it can wake-up normally. I mean that after pressing power button and booting Windows, it comes back to my opened session.
But wen I get in simple sleep (close the lid or press Alt+F4), it cannot wake up. Let me be precise. Wen it is in simple sleep, the orange LED is blinking. If I open the lid, nothing happens. If I press a keystroke, the LED becomes quickly blue and then switches off (1/10 second). No noise, no image. Nothing else happen. I have to press power button to switch on the computer, but I lose my session and have to boot all of Windows.
It does this from the beginning, even with my updated drivers and with the last 1.15 BIOS.
I put my 2-month old xps12 to sleep, now I cant wake it up, The screen is dark, and I tried pressing every key, it still wont wake up. There is no key to force shut either.
This problem has bothered me since I have installed the windows7 rtm.
i am using integrated graphi card, everytime when the machine wakes up from sleep, and if the external power is unpluged, the screen starts to flicker, and windows 7 reports "displayer driver stopped working and have been recovered", looks like a driver problem, but i have downloaded from the driver from sony website and intel website, none of them solves this problem.
When I put my laptop to sleep or it sits idle for a period of time and goes to sleep on it's own it stops recognizing the laptop monitor. It will still display on other monitors connected through the docking station, but not the laptop. It doesn't matter if I put it to sleep while on the dock or off the dock, it never recognizes the monitor.
I have an Intel HD Grpahics 4600, and an NVIDIA Quadro K1100M video cards. I've checked drivers for both and they both say they are up to date (9/29/14 for Intel, and 09/12/2014 for NVIDIA). I have also updated every possible thing in the Lenovo System Update.
This problem occured after switching from windows 7 to windows 8.1.I have also lost the ability to control the brightness of my laptop monitor through my computer at any point in time. The function keys don't work, and the setting is not shown on my power manager.
I'm having a wake up from sleep mode problem with my DELL VOSTRO 2521 since some months.My pc has two graphic cards: Intel 4000 and ATI AMD Radeon.I've tried many solutions but I do have this problem even today.When I shut the computer down with the sleep option or when I close the lid, sometimes the pc even refuses to sleep, when it sleeps it won't wake up unless I hard turn off it using the on/off button.
I tried the solutions proposed in the following link and many other ones:
1. Power management tab solutions: Allow this device to wake the computer... 2. Selective startup and services desabling 3. Use Powercfg command to check the issue 4. Control panel>Power options>change when computer sleeps>change advanced power settings> Sleep> ... > Multimedia
I see some people talk about the BIOS, to check its settings for sleep, to disable the BIOS setting "USB wake up" . I didn't try it cause i'm not sure about the result.
Also in Device Manager, to go to Keyboards, right click on the Keyboard device, click on properties, Click on the Power Management tab, and click the check box: "allow this device to wake the computer." Uncheck the box that say's "allow the computer to turn off this device to save power.
And to do the same as above for the "Mice and other pointing devices." But I can't do with my Keyboard, cause there is no Power Management tab on mine.
Just bought the new Inspiron 7537 with NVIDIA graphics card. The issue is when I try to wake it up after the laptop in a sleep mode, only the keyboard is light but the screen is black. I have to press the power button to shut it down.
I got a new T440s about 2 weeks ago and sometimes it doesn't wake up after it goes into sleep mode. It gets stuck on a black screen and the mouse cursor is visible, but moving the mouse or pressing keys on the keyboard fails to wake it up. When this happens, I have to restart the computer by holding down the power button for 10 seconds. I am running Windows 7 Professional 64 bit and hybrid sleep is off. I'm just really confused because sometimes it wakes up perfectly and sometimes it doesn't.
I am not able to wake up my new laptop from sleep via USB mouse or keyboard. I would like to be able to do that because I usually keep my laptop lid closed, so the power button is not immediately accessible. I've searched the forums here and found similar issues with other models, and at least with the Inspiron 17R the problem was recently resolved with a BIOS update. I had no issues when using the same USB mouse and keyboard on an old XPS 8000.
Now for the details:
Model: Inspiron 15 (3521) BIOS: A06
USB Wake Support: Enabled
Operating System: Windows 8 Enterprise 64-bit Keyboard: Microsoft Natural Ergonomic Keyboard 4000 Software: Microsoft Mouse and Keyboard Center Mouse: Logitech Performance Mouse MX Software: Logitech SetPoint
If I go into Device Manager, and look at various devices, I see the following:
Human Interface Devices HID-compliant consumer control device - no Power Management tab HID-compliant device - no Power Management tab Logitech HID-compliant Unifying device - no Power Management tab Logitech Unifying USB receiver - no Power Management tab Microsoft Hardware USB Keyboard - "Allow this device to wake the computer" grayed out USB Input device - "Allow this device to wake the computer" grayed out
Keyboards: HID Keyboard Device - no Power Management tab Microsoft USB Natural Ergonomic Keyboard 4000 - no Power Management tab
Mice and other pointing devices: HID-compliant device - no Power Management tab Logitech HID-compliant Unifying Mouse - no Power Management tab
Universal Serial Bus controllers: Generic USB Hub - "Allow this device to wake the computer" grayed out USB Composite Device - no Power Management tab USB Root Hub - "Allow this device to wake the computer" grayed out USB Root Hub (xHCI) - "Allow this device to wake the computer" grayed out
If I go into an Administrator command prompt, I get the following:
powercfg /deviceenablewake "Logitech HID-compliant Unifying device": You do not have permission to enable or disable device wake. powercfg /deviceenablewake "USB Root Hub": You do not have permission to enable or disable device wake.
From what I've been able to find online, I should be able to enable "Allow this device to wake the computer" in the Power Management tab of various devices in Device Manager, especially the USB Root Hub devices, and possibly the Logitech USB and Microsoft keyboard devices. I assume if I can get that enabled, things might work as expected.
So I have an Inspiron 17R SE 7720 that has all the latest drivers with BIOS A11 (Win 7 Ultimate x64)... I have all the power settings configured for correctly for sleep (no hybernate), however no matter what I try, I can't get the laptop to wake when the lid is closed via USB keyboard.
I'm using Logitech's Wave MK560 combo (unifying receiver) - both the keyboard/mouse have the wake option enabled in their hardware settings. I also have wake from USB enabled in the BIOS.
The interesting thing is that if I put the computer to sleep with the lid open, I can make it sleep/wake it from the Logitech devices. With the lid closed, I can only make it sleep - the only way to wake it up is to open the lid and press the power button.
Cliffs Notes:
Lid Open : CAN sleep/wake from USB Keyboard/Mouse
Lid Closed : Can ONLY sleep - won't wake unless I open Lid&press power button
I have a Precision m6700 that I'm trying to install OS X Mountain Lion on. The biggest problem I have at the moment is that the laptop won't wake from sleep.
It goes to sleep okay. With the slowly pulsating light on the power button, but when I try and wake it up the machine goes into a loop of trying to start and then turning itself off after a few seconds. I suspect it's something to do with ASF and Intel Management Engine getting confused by OSX. Or OSX not doing something it needs to before the machine enters sleep. In the bios log I see 'ASF2 force off' events that match the time and frequency of the wake attempts. How do I find out what is generating these alerts?
Alternatively, is there any way to turn ASF or Intel Management Engine off? There is a yellow sticker in the battery bay that says 3 ME DISABLED. From what I've read elsewhere this indicates that the Intel Management Engine is permanently turned off on this laptop. Why it's generating ASF alerts at all!?
I've also trying the CCTK tool with --asfmode=off. This reports that asfmode isn't available on this laptop.
Brand new X230 here, with the Lenovo wifi. It seems like when I first got it that it would reconnect to wifi after waking, but now, after having done all my software installation, system updates, bios update, etc. - at some point it stopped doing this. After waking I've tried turning wifi on and off, disabling and re-enabling the adapter, releasing and renewing the ip (it won't renew). Basically, after coming out of sleep it seems like the adapter just won't "wake up" fully and get a new ip address. All Windows and systems updates have been performed.