Dell XPS L502x :: Laptop Seems To Overheat And It Shuts Down Automatically?
Jan 20, 2013
However, a problem appeared recently: the laptop seems to overheat and it shuts down automatically when the temperature rises a lot. I installed SpeedFan to check it and see whether it is abnormally high. Sometimes it reaches about 80-90 degrees on the 4 cores and the hard disk. Slightly before it started shutting down, the fan became very loud and it switches on and off continuously. So I don't know where the problem started.
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Jan 14, 2015
I own a Dell studio 1555. When I first encountered the auto shut down problem, I ran the diagnostics and found my HDD is crashed. So I replaced with a new 1TB WD. My RAM is of 3GB. After couple of days, this problem started again. Majorly, I see this problem when I am trying to use internet in some browser.
One of the service center person told that it could be a CPU fan problem. He replaced it, but still the problem persists. Warranty period is expired for my laptop.
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Dec 23, 2014
I own a Dell XPS L502x. For the past couple of months, if I reboot or close the laptop lid, the touchpad is automatically disabled and I have to enable it to use it again. It never used to do this. Is there a way to shut off or 'disable' this automatic disabling action?
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Mar 27, 2013
I am just finding it annoying that while I'm in the middle of working on my laptop, it just starts to sleep. I then have to furiously move the track pad around to get it to turn back on. It does this randomly and I'm not sure what's wrong what it. My computer has been fine since I bought it.
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May 1, 2013
I have Dell Inspiron N5010 laptop, It is shutting down automatically when i start my laptop.
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Apr 24, 2010
my current dell studio 1555 was bought last year July it is capable of run games in good setting but the graphic card will heat up very fast, whenever the gpu rise to 100C then it will be throttled down and temp drops to 80+C and then back to normal clock speed and repeat it is very annoying for me besides, even watching HD video the gpu will also rise to 70+C i have used notebook cooler but no use to gpu is it safe? Should i call dell?
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Jan 10, 2015
I have a DELL XPS L521X running Windows 10 technical preview.
I have been having an issue for a while that the computer automatically resumes from standby at seemingly random times. As of late, it is also staying on indefinitely (or until a low battery event at least), despite my settings in Power Options that specify standby after a given amount of time.
This happens when it is plugged in or not, and is (of course) particularly annoying when it is unplugged and in a case that isn't ventilated.
I have checked the system and application event logs, and don't see the kernel-power event when the system resumed, but I don't see any information on why it did so.
Also worth noting: I checked my LAN and WIFI adapter power management settings, and the "allow this device to wake the computer" box is greyed out.
specifically what hardware or software is causing a resume event? Do you know how to ensure that the computer sleeps after a specified period of time when on battery?
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Apr 21, 2013
i have dell N5010 laptop.it shuts down automatically whenever i restart the windows.i can't even install any new operating system as it turns off automatically.i am sure that it is not due to heat. but after 20 minutes it becomes normal..my laptop configuration:
windows7
graphics card 512mb
ram 4gb
hard dish 320gb
i3 processor
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Dec 4, 2014
I have dell studio 1555 laptop with processor Intel core 2 duo t6600 and ram 3 gb with video memory ati radeon 4570(512 mb) running windows 8.1 x64.I uses my laptop to download movies so it runs almost 24 hrs a day recently when i got back from my work laptop was turned off (no power outage was occurred at that time) when i tried to turn on the laptop it starts to produce continuous beep sounds(and no display) after some trial and error i found out that charging adapter was the culprit if it is connected laptop won't turn on and continuous beeps sounds occurs , but if you start the laptop without the adapter and then connect the adapter back on then no problem.
And the event viewer has under the critical error section an error named Kernel power(event id 41)(The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.)
And I will list some of the errors in the event viewer here kernel event tracing(Session "" failed to start with the following error: 0xC0000011),ACPI(: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.) ,Ntfs(The default transaction resource manager on volume E: encountered a non-retryable error and could not start. The data contains the error code.)
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Apr 4, 2013
Dell XPS L502x
Windows 8 pro
+This has bugged me for a long time. Every time my laptop goes into sleep mode and the screen turns off the cpu fan turns on. It hits 100%.
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Nov 23, 2014
My dell xps L502x turned off suddenly and now wont start at all. On pressing the power button, its light blinks once so does the light of the CD rom blinks just once thats it, no display, no keyboard lights, just the blinking of the power button and cd rom! is it about the hard disk or my motherboard or the memory modules, or the graphic card???
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Jun 25, 2012
I own a dell xps 15 l502x with an i7-2630 processor,6 gb ram and a nvidia gt540m 2gb graphics card.My laptop crashes/freezes very frequently while playing games like modern warfare 3 ,max payne 3,ghost recon future soldier etc.I have to force shut down as i cannot end the process from tash manager even by using programs like killprocess.If i shut down normally with the process still running the light on the power button stays on till i hold it down and power off manually.All my drivers are up to date and i don't overclock my graphics card and run all games on optimal settings.I've read that reports like this are not uncommon with this laptop.
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Nov 12, 2009
my laptop (HP presario CQ61) disk space(c:) is going down automatically. what should i do? please reply.
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Jul 30, 2013
I have Dell Vostro 1400 and I am facing a very wierd issue. My laptop types automatically in the search or in a browser if it is open and in any application that it can type. It mostly types "asdf;lkj" like this. Again when I use a media player it automatically increase or decreases the volume to the max. and sometimes restart the player. It again sometimes automatically locks my computer.
TRIED THINGS:
1. I have already formated my laptop many times and also updated the BIOS as I thought it as a VIRUS problem. Also, I have tried different antivirus software but all in vain.
2. I have also dislodged my laptop keyboard and using an external keyboard; but this is also not working.
3. Prior to all these I have called DELL Service for support. But they also could not offer me a satisfactory answer.
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Jan 1, 2013
Configuration: 2nd gen i7,4GB RAM DDR3 1333MHz,750 GB(7200rpm) HDD, nVidia GT 540M 2GB DDR3 I bought a Dell xps 15 laptop with above configuration on August,2011 with an intention to play latest games.
I played Split/second, NFS:the run ,Max Pyne and recently NFS:most wanted. Split/second and most wanted runs on intel HD with sluggish graphics performance. But the run does not run intel hd,it requires discrete graphics. When I switched to nvidia graphics, every time the game computer hanged down after 5-10 minutes of playing the game. Computer screen froze and sound was looping. Control+Alt+Del didn’t work at this occasion.
I had to manually restart my computer. And a point here,there is over heat beneath the laptop though I use Logitech laptop cooler. Games run on nvidia on battery for about 20 minutes on battery power and heat produced under the laptop was also less. This thing happened with every game I listed above and some other graphics demanding games also. Same games worked fine on my friends Dell inspiron 15 laptop with an 2nd gen i5 ,4gb ram and nvidia gt525m 1gb ddr3 graphics card. And of course,these games were installed from same setup file those I used to install games on my computer. So,there can’t be problem with games file itself.
I called Dell xps premium customer support over phone. They told me to install all latest drivers and bios. I did all the things they told. They also remotely diagnosed my computer but nothing good happened. I then went to dell service Centre at Kolkata. I showed them the problem by playing games before themselves. They reformatted and installed all the things again and changed my harddisc. But my problem was not solved. I contacted service Centre again. But they found no problem after diagnosing my computer. But games did not run. In a nutshell, through a span of 1 year my problem could not be solved. And my warranty period has also expired.
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Aug 2, 2014
I have an HP 2000t-2d00 CTO Notebook PC, Model: D6Q45AV.While I shut down my laptop, the computer shuts down with the message saying Shutting Down as normal.However when the screen turns black, the power is still on (lights are still on) and the computer does not shut down.I have waited for it to automatically shut down for 15 minutes, but instead I held onto the power button to manually shut it down.Also, I cannot restart the computer nor put it on sleep mode.When I restart the computer, the restarting screen only appears and does not restart the computer.While trying to put the computer on sleep mode, the screen turns black, but still the power is still on.
Yesterday night when I shut down, I got the Shutting Down message, the screen turned black, and the computer shut down in 10 seconds (all lights are off) as it normally should. Is there a software update that would solve this issue?
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Jan 31, 2013
I have a dell xps 15 l502x and when i play games specially graphic extensive ones the laptop freezes when the the power is plugged in but it runs nicely when on battery.
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Dec 25, 2014
When I try to start my Inspiron XPS15 L502X DELL laptop by pressing the 'power on' button NOTHING happens.
I have tried the methods suggested on the forum site (remove battery-press power button for 40 secs-put battery back -start) but nothing happens. The laptop refuses to start. No lights, no message, just NOTHING.
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Dec 3, 2012
Essentially the issue is that the cpu temperature starts at 50C and rises consistently to around 79C on IDLE. GPU is around 55-60. This continues until eventually the computer shuts off for safety reasons. Needless to say, no strenuous activities can happen on this computer. (games, etc.)
Things I've done:
-Updated the chipset, both video drivers (nvidia and intel), and the bios
-Opened up the entire thing and cleaned out the fan and any other areas that had dust (which was little).
-Removed the original thermal compound and reapplied a fresh and appropriate layer to the GPU AND CPU
Specs:
Windows 7 Professional, ACPI x64-based PC
Intel Core i7-2630QM CPU @ 2.00 GHz
Intel HD Graphics 3000
NVIDIA GeFore GT 525M
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Dec 16, 2014
I was using my laptop the other day and it froze up. Then it shut down by itself. When I tried booting it back up, it says "No bootable devices found" and gives me the options to press F1, F2 or F5 for retrying, setup utility and diagnostics. I ran the diagnostics and it says "All tests passed". The SSD also seems to be recognized as it shows it in the "configuration" tab in diagnostics. I have also tried taking the msata SSD from the 2.5" bay and moving it to the msata slot. Rebooted but shows the same thing. Is this a known issue and is there a fix for this?
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Dec 12, 2013
My XPS L501X laptop shuts off completely and without warning. What happens is the cursor freezes. The computer does not respond to anything. After about 15 to 60 seconds, the screen goes black and it completely powers down in an instant. It does not restart on its own.
After it shuts down I can re-boot, but sometimes is shuts off during re-boot. Other times it runs for 5 minutes or so. Usually it acts this way for a day or two, then it's "OK" for a week or so before it starts acting up again.
I have run Dell diagnostics and found no problems. I have taken it to the local computer shop. They ran diagnostics and found nothing wrong and were not able to get it to shut down. Yet when I brought it home, it shut down on me within the first hour of use. It seems to run longer in safe mode, but I did have it shut off unexpectedly today while it was in safe mode.
I suspected there might be a problem with my video card as it seemed to be worse when I had an external monitor hooked up to it. Then I ran it for several weeks without the external monitor and it seemed to be OK. Until today when it started shutting down again with no external monitor attached.
This has been an excellent computer until this started happening about 6 months ago. I"m on the verge of giving up and buying a desktop (another laptop like this one is just too expensive). My laptop is out of warranty.
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Mar 6, 2013
about the last week now whenever I play games such as WOW and Far Cry 3 It will start off fine and about a minute - 2 minutes later the game will start to slow down right to less than 1 frame a second I also get keyboard and mouse latency when this happens, and when that starts happening my computer will unexpectedly shutdown.I have the latest driver for my GPU, My computer doesn't feel hot at all when this happens which makes me think it might not be an overheating issue and it only happens when playing games, I can do video editing and rendering just fine along with all the basic computer uses such as file transfer, watching videos, listening to music and browsing without any problem. I pulled my Laptop apart thinking it might just be dust build-up and their was a fair bit of dust clogging up the air vent along the side of my laptop, I cleaned that all out and the air started flowing better from the vent. Thinking that was the problem I turned my laptop back on and it done the same thing while playing games.I'm not sure how to tell If it is a heat issue because there is no separate fan for the cpu or gpu and I can't get temperature readings because my computer slows down too much and then shuts down.Computer Specs:Dell XPS 17 L702x
Windows 7 Home Premium x64
nVidia GeForce GT 555M with 3GB of vRAMIntel HD Graphics Family 2nd Generation, (the GT 555M is set to default though) 6GB DDR3 [PC3-10600] RAMIntel Core i7 2670QM @ 2.20 GHzMB: Dell Inc. 0XN71K FAB1, I'm not even 100% sure if it's the GPU because my system doesn't feel hot when my Laptop shuts down.
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Dec 21, 2014
The left side usb port appears to have fallen into the laptop case. It is rattling around, visible and does not appear to be connected to anything.
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Feb 24, 2013
when i turn on my laptop it tries to auto-fix a problem, then says it cant.
Then it either restarts or shuts down.
I dont know what the problem is and untill its solved i cant use my laptop.
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Aug 30, 2013
I chose a Dell Inspiron and believe the model is 15R although I can't be sure as I cannot remember exactly which one I chose to begin with and just checked my Dell boxes and all I saw was 'P17F', so I don't know if that's the model haha! But anyway..
Ever since I got my laptop to begin with there was the occasional time where it would switch off randomly. At first I found no reason for it and thought it might just be me and that I need to be a little more careful with it. Then it became more frequent and I noticed that it's when I move my laptop. I had it on my lap one day, I pulled my laptop a little closer to me as I was reading, and it shut down. I turned it on again and all was fine but now, 15 months on it's becoming a daily problem. I have checked the bottom of my laptop and see nothing that could be causing it. It is at the point now where small things such as tilting the screen back (and my laptop moves), setting my laptop on a cushion even the tiniest movements can cause it to switch off.
Just a minute a go, I put my sofa recliner up and it shut down as it was resting on my lap. I turned it on again, moved my leg slightly and it went again. I put it on a cushion because sometimes that works, it shut down again. I moved my laptop slightly to position it on the cushion better, went AGAIN. Then I tilted the screen back ever so slightly, it went again. I'm wondering if it's just the battery, as my battery only lasts for two hours unplugged when at first it lasted for five, then went down to three, and now two.
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Sep 17, 2014
So I broke my laptop (xps l502x) while traveling. The hinges were broken so I couldn't open or close the lid. Dell has stopped supporting this model so I had to get my own parts and replace it.
After replacing, I realized that the screen turns on but is white and the motherboard beeps 8 times continually. I realized that was an issue with the lcd connector. I tried to fix the connection. Now the laptop turned on, booted. But I couldn't see anything on the screen. The screen was lit but displayed nothing, everything was black. Then I removed the lcd connector and put it back again. This time the laptop doesn't even turn on but fan turns on with a loud spinning sound and emits cold air continuously.
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May 3, 2009
I have an Aspire 1694wlmi with a 2GHz Pentium M, a Mobility Radeon x700 (256mb) and 1GB of ram. I run Win XP with SP3. I didn't do anything to the comp apart from removing its crappy built-in wlan adapter.
The issue is this: whenever I play any game (even as undemanding as UT99) the laptop just shuts down without warning. This even happens playing 8ballclub's billiards sim in window mode for instance.
The whole thing started happening occasionally a long time ago (with Rome Total War at first). Right now, it happens always and very very soon after starting the game (i.e. less than a minute).
I have noticed that the CPU usage jumps to 100% as soon as I launch the game and stays there until shutdown (but this is supposed to be normal, yes?). Also, I tried stopping all non-essential processes (of which there weren't that many to begin with) and the CPU usage is around 0-4% when idle.
I have also opened the lid and look for dust - none there (neither around the processor nor around the graphics adapter)
I tried updating the ATI drivers, but since the Radeon is included in all Acers, it won't let you update the drivers - and Acer doesn't provide updates either. I have installed the Catalyst Control Center...
People have associated such problems with viruses. I use Avast which finds no viruses (I'm installing Kaspersky next).
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Mar 23, 2010
I updated the bios which fixed other issues. I updated the drivers and did all the win7 updates to rule any of that out. When teh laptop gets down to 18% it just powers off instantly. It does not go through a normal shutdown process or hibernate. I can power it back on and it shows 18% battery left. Is the battery going bad? I dont think this machine is barely a year old yet. I have no problems on wall power. Could it be a Win7 power setting? Just surprised win7 would slam the power off like that.
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Jan 15, 2009
what's wrong with his laptop. it comes up with this screen.
It goes to this screen then stays powered on but the screen goes blank.
So far I can go into the bios but there is not that many options.
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Aug 9, 2014
So recently my laptop started randomly shutting off while I was gaming, I assumed it was the graphics card so I tried to use the intel hd graphics and disable the amd hd graphics to see if that would solve the issue, however it still happened. One thing I noticed is that now when I disable that graphics card the resolution is odd and the letters won't be as clear, I'm guessing this means it may be a motherboard issue.I moved on to thinking it was overheating due a fan problem, I bought a new thermal module for it and the same thing still happens.
I did the reset procedure (removed the battery and ac, pressed the power button for 60secs) and it still happened. I tried with a new battery and charger, same still happens.Lately it doesn't happen just while gaming, it will randomly shut down and once it does, sometimes it will shut down again and again before it even boots up, after a while it may boot up or may shut down again.It's really random and I cannot find a pattern....
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