Dell Studio 1555 :: Laptop Shuts Down Automatically When Using Internet In Some Browser
Jan 14, 2015
I own a Dell studio 1555. When I first encountered the auto shut down problem, I ran the diagnostics and found my HDD is crashed. So I replaced with a new 1TB WD. My RAM is of 3GB. After couple of days, this problem started again. Majorly, I see this problem when I am trying to use internet in some browser.
One of the service center person told that it could be a CPU fan problem. He replaced it, but still the problem persists. Warranty period is expired for my laptop.
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Dec 4, 2014
I have dell studio 1555 laptop with processor Intel core 2 duo t6600 and ram 3 gb with video memory ati radeon 4570(512 mb) running windows 8.1 x64.I uses my laptop to download movies so it runs almost 24 hrs a day recently when i got back from my work laptop was turned off (no power outage was occurred at that time) when i tried to turn on the laptop it starts to produce continuous beep sounds(and no display) after some trial and error i found out that charging adapter was the culprit if it is connected laptop won't turn on and continuous beeps sounds occurs , but if you start the laptop without the adapter and then connect the adapter back on then no problem.
And the event viewer has under the critical error section an error named Kernel power(event id 41)(The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.)
And I will list some of the errors in the event viewer here kernel event tracing(Session "" failed to start with the following error: 0xC0000011),ACPI(: The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.) ,Ntfs(The default transaction resource manager on volume E: encountered a non-retryable error and could not start. The data contains the error code.)
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Feb 24, 2013
when i turn on my laptop it tries to auto-fix a problem, then says it cant.
Then it either restarts or shuts down.
I dont know what the problem is and untill its solved i cant use my laptop.
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Jul 30, 2013
I have Dell Vostro 1400 and I am facing a very wierd issue. My laptop types automatically in the search or in a browser if it is open and in any application that it can type. It mostly types "asdf;lkj" like this. Again when I use a media player it automatically increase or decreases the volume to the max. and sometimes restart the player. It again sometimes automatically locks my computer.
TRIED THINGS:
1. I have already formated my laptop many times and also updated the BIOS as I thought it as a VIRUS problem. Also, I have tried different antivirus software but all in vain.
2. I have also dislodged my laptop keyboard and using an external keyboard; but this is also not working.
3. Prior to all these I have called DELL Service for support. But they also could not offer me a satisfactory answer.
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Jan 20, 2013
However, a problem appeared recently: the laptop seems to overheat and it shuts down automatically when the temperature rises a lot. I installed SpeedFan to check it and see whether it is abnormally high. Sometimes it reaches about 80-90 degrees on the 4 cores and the hard disk. Slightly before it started shutting down, the fan became very loud and it switches on and off continuously. So I don't know where the problem started.
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May 1, 2013
I have Dell Inspiron N5010 laptop, It is shutting down automatically when i start my laptop.
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Oct 3, 2009
i have a acer aspire one notebook and my internet browerser is not working all i get is a blank screen when i use the internet...
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Aug 31, 2014
My HP15-g019wm notebook product number F9H60UA#ABA was hanging on the black welcome screen after logging in for about two minutes before opening to the desktop. My mozilla firefox is slow to open and is not connecting to any websites other than the homepage. It upgraded to the newest version when I first tried to open it and then it slowly opened up. Google chrome opens up quickly but then freezes when I try to go to another website. My computer runs windows 8.1 64 bit system. What could be causing the hangup and internet issues on my laptop? I was able to log in and browse the internet just fine last night, and these problems just started happening this afternoon.
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Nov 17, 2014
I have an Hp Pavilion 15 notebook pc. The problem Im having is that I will be connected to the internet browser and it will work for about 5 minutes and then I wont connect after that. I know its not the connection because everything else on this network works and even the email button on my laptop will still sync all my emails. Ive tried uninstalling and reinstalling the browser. (using firefox) and also tried using internet explorer. What are some other steps that I can go through.
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Jul 26, 2009
Any recommendations for a Studio 1555 laptop sleeve?
I was looking at this one from Amazon..
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Jan 18, 2010
I just updated my laptop to bios A09 and it froze part the way through the update, needless to say the worst happened and the laptop no longer powers up ,
after some googling i have found others who have had this problem and have also bricked there laptops.
Please beware when or if you use this update as it could happen to you.
The good news is Dell are picking it up tomorrow and are replacing the motherboard under warranty
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Jan 10, 2015
I have a DELL XPS L521X running Windows 10 technical preview.
I have been having an issue for a while that the computer automatically resumes from standby at seemingly random times. As of late, it is also staying on indefinitely (or until a low battery event at least), despite my settings in Power Options that specify standby after a given amount of time.
This happens when it is plugged in or not, and is (of course) particularly annoying when it is unplugged and in a case that isn't ventilated.
I have checked the system and application event logs, and don't see the kernel-power event when the system resumed, but I don't see any information on why it did so.
Also worth noting: I checked my LAN and WIFI adapter power management settings, and the "allow this device to wake the computer" box is greyed out.
specifically what hardware or software is causing a resume event? Do you know how to ensure that the computer sleeps after a specified period of time when on battery?
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Apr 21, 2013
i have dell N5010 laptop.it shuts down automatically whenever i restart the windows.i can't even install any new operating system as it turns off automatically.i am sure that it is not due to heat. but after 20 minutes it becomes normal..my laptop configuration:
windows7
graphics card 512mb
ram 4gb
hard dish 320gb
i3 processor
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Nov 12, 2009
my laptop (HP presario CQ61) disk space(c:) is going down automatically. what should i do? please reply.
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Aug 2, 2014
I have an HP 2000t-2d00 CTO Notebook PC, Model: D6Q45AV.While I shut down my laptop, the computer shuts down with the message saying Shutting Down as normal.However when the screen turns black, the power is still on (lights are still on) and the computer does not shut down.I have waited for it to automatically shut down for 15 minutes, but instead I held onto the power button to manually shut it down.Also, I cannot restart the computer nor put it on sleep mode.When I restart the computer, the restarting screen only appears and does not restart the computer.While trying to put the computer on sleep mode, the screen turns black, but still the power is still on.
Yesterday night when I shut down, I got the Shutting Down message, the screen turned black, and the computer shut down in 10 seconds (all lights are off) as it normally should. Is there a software update that would solve this issue?
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Dec 16, 2014
I was using my laptop the other day and it froze up. Then it shut down by itself. When I tried booting it back up, it says "No bootable devices found" and gives me the options to press F1, F2 or F5 for retrying, setup utility and diagnostics. I ran the diagnostics and it says "All tests passed". The SSD also seems to be recognized as it shows it in the "configuration" tab in diagnostics. I have also tried taking the msata SSD from the 2.5" bay and moving it to the msata slot. Rebooted but shows the same thing. Is this a known issue and is there a fix for this?
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Dec 12, 2013
My XPS L501X laptop shuts off completely and without warning. What happens is the cursor freezes. The computer does not respond to anything. After about 15 to 60 seconds, the screen goes black and it completely powers down in an instant. It does not restart on its own.
After it shuts down I can re-boot, but sometimes is shuts off during re-boot. Other times it runs for 5 minutes or so. Usually it acts this way for a day or two, then it's "OK" for a week or so before it starts acting up again.
I have run Dell diagnostics and found no problems. I have taken it to the local computer shop. They ran diagnostics and found nothing wrong and were not able to get it to shut down. Yet when I brought it home, it shut down on me within the first hour of use. It seems to run longer in safe mode, but I did have it shut off unexpectedly today while it was in safe mode.
I suspected there might be a problem with my video card as it seemed to be worse when I had an external monitor hooked up to it. Then I ran it for several weeks without the external monitor and it seemed to be OK. Until today when it started shutting down again with no external monitor attached.
This has been an excellent computer until this started happening about 6 months ago. I"m on the verge of giving up and buying a desktop (another laptop like this one is just too expensive). My laptop is out of warranty.
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Mar 6, 2013
about the last week now whenever I play games such as WOW and Far Cry 3 It will start off fine and about a minute - 2 minutes later the game will start to slow down right to less than 1 frame a second I also get keyboard and mouse latency when this happens, and when that starts happening my computer will unexpectedly shutdown.I have the latest driver for my GPU, My computer doesn't feel hot at all when this happens which makes me think it might not be an overheating issue and it only happens when playing games, I can do video editing and rendering just fine along with all the basic computer uses such as file transfer, watching videos, listening to music and browsing without any problem. I pulled my Laptop apart thinking it might just be dust build-up and their was a fair bit of dust clogging up the air vent along the side of my laptop, I cleaned that all out and the air started flowing better from the vent. Thinking that was the problem I turned my laptop back on and it done the same thing while playing games.I'm not sure how to tell If it is a heat issue because there is no separate fan for the cpu or gpu and I can't get temperature readings because my computer slows down too much and then shuts down.Computer Specs:Dell XPS 17 L702x
Windows 7 Home Premium x64
nVidia GeForce GT 555M with 3GB of vRAMIntel HD Graphics Family 2nd Generation, (the GT 555M is set to default though) 6GB DDR3 [PC3-10600] RAMIntel Core i7 2670QM @ 2.20 GHzMB: Dell Inc. 0XN71K FAB1, I'm not even 100% sure if it's the GPU because my system doesn't feel hot when my Laptop shuts down.
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Aug 30, 2013
I chose a Dell Inspiron and believe the model is 15R although I can't be sure as I cannot remember exactly which one I chose to begin with and just checked my Dell boxes and all I saw was 'P17F', so I don't know if that's the model haha! But anyway..
Ever since I got my laptop to begin with there was the occasional time where it would switch off randomly. At first I found no reason for it and thought it might just be me and that I need to be a little more careful with it. Then it became more frequent and I noticed that it's when I move my laptop. I had it on my lap one day, I pulled my laptop a little closer to me as I was reading, and it shut down. I turned it on again and all was fine but now, 15 months on it's becoming a daily problem. I have checked the bottom of my laptop and see nothing that could be causing it. It is at the point now where small things such as tilting the screen back (and my laptop moves), setting my laptop on a cushion even the tiniest movements can cause it to switch off.
Just a minute a go, I put my sofa recliner up and it shut down as it was resting on my lap. I turned it on again, moved my leg slightly and it went again. I put it on a cushion because sometimes that works, it shut down again. I moved my laptop slightly to position it on the cushion better, went AGAIN. Then I tilted the screen back ever so slightly, it went again. I'm wondering if it's just the battery, as my battery only lasts for two hours unplugged when at first it lasted for five, then went down to three, and now two.
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May 3, 2009
I have an Aspire 1694wlmi with a 2GHz Pentium M, a Mobility Radeon x700 (256mb) and 1GB of ram. I run Win XP with SP3. I didn't do anything to the comp apart from removing its crappy built-in wlan adapter.
The issue is this: whenever I play any game (even as undemanding as UT99) the laptop just shuts down without warning. This even happens playing 8ballclub's billiards sim in window mode for instance.
The whole thing started happening occasionally a long time ago (with Rome Total War at first). Right now, it happens always and very very soon after starting the game (i.e. less than a minute).
I have noticed that the CPU usage jumps to 100% as soon as I launch the game and stays there until shutdown (but this is supposed to be normal, yes?). Also, I tried stopping all non-essential processes (of which there weren't that many to begin with) and the CPU usage is around 0-4% when idle.
I have also opened the lid and look for dust - none there (neither around the processor nor around the graphics adapter)
I tried updating the ATI drivers, but since the Radeon is included in all Acers, it won't let you update the drivers - and Acer doesn't provide updates either. I have installed the Catalyst Control Center...
People have associated such problems with viruses. I use Avast which finds no viruses (I'm installing Kaspersky next).
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Mar 23, 2010
I updated the bios which fixed other issues. I updated the drivers and did all the win7 updates to rule any of that out. When teh laptop gets down to 18% it just powers off instantly. It does not go through a normal shutdown process or hibernate. I can power it back on and it shows 18% battery left. Is the battery going bad? I dont think this machine is barely a year old yet. I have no problems on wall power. Could it be a Win7 power setting? Just surprised win7 would slam the power off like that.
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Oct 14, 2009
which of the two models seems most beautiful Studio? Think and say why.
Greetings,
Dell Studio 1535
Dell Studio 1555
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May 21, 2009
I've been reading the threads for a while and wanted to get some more opinions on the 1555 vs SSE. I know the SSE is basically the 1537 with the edge to edge monitor.
I placed my order for the SSE last week with an estimated delivery date of 6/15
I could cancel my order and go with the 1555 with an estimated ship date of 6/01. what do you think. I have ~$1000 to play with ......
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Jan 15, 2009
what's wrong with his laptop. it comes up with this screen.
It goes to this screen then stays powered on but the screen goes blank.
So far I can go into the bios but there is not that many options.
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Aug 9, 2014
So recently my laptop started randomly shutting off while I was gaming, I assumed it was the graphics card so I tried to use the intel hd graphics and disable the amd hd graphics to see if that would solve the issue, however it still happened. One thing I noticed is that now when I disable that graphics card the resolution is odd and the letters won't be as clear, I'm guessing this means it may be a motherboard issue.I moved on to thinking it was overheating due a fan problem, I bought a new thermal module for it and the same thing still happens.
I did the reset procedure (removed the battery and ac, pressed the power button for 60secs) and it still happened. I tried with a new battery and charger, same still happens.Lately it doesn't happen just while gaming, it will randomly shut down and once it does, sometimes it will shut down again and again before it even boots up, after a while it may boot up or may shut down again.It's really random and I cannot find a pattern....
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Jul 8, 2014
I have recently purchased an HP ENVY 15t-j100 Quad Edition CTO Notebook Windows 7 Professional (PC Product #: E1P05AV). I'll usually close the lid to put it into sleep mode when I have to do something else. But when I open it back up, it has the "Start windows normally or safe mode" sreen. I've noticed that this only happens after a certain amount of time of being in sleep mode. If I wake it up prior to that, it works just fine. I hope that this can be resolved since this is a brand new laptop.
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Oct 15, 2014
How to solve the problem with a laptop. I have HP Pavilion g6-2320er (A6) and on it the operating system Windows 8. For a year this laptop works well (from date of purchase passed just over a year). Warranty expired in August 2014. (At the moment the guarantee is not performed). The problem is that the laptop began to overheat. It just shuts down. I began to raise it to ventilation air passes better.
But now it began to frequently shut down and even after the easy way out, when turned on, gives me a strange message: "The system has detected that a cooling fan is not operating correctly ... Continued operation is not recommended and may cause unpredictable behavior that could result in random shutdown possible system damage. The system will shutdown in 15 seconds. To prevent shutdown and continue operation ... "Of course, I understand the general meaning. But what is the reason for such work "fan" and what to do to more of this happening?
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Aug 28, 2014
I have a 1 year old HP Probook 4540s that recently has the following problem.
When unplugged the laptop suddenly shuts down even tough the battery shows 29% still remaining.
I receive no notification from Windows or anything, it just shut downs like when the battery reaches 0%.
Then in order to start it again, I need to plug it in.
I previously didn't have any battery problems and running the HP Assistant informs me that the battery is ok and it doesn't need replacements. Basically the laptop is dead at 28%-29% battery life.
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Oct 4, 2009
I'm getting a new laptop soon,which one should I get ?? Does the DDR2 ram make any differences to DDR3?
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Aug 12, 2010
I have a Dell Studio 1737 that is having problems shutting down. While it's running; if I tilt the screen slightly the power light will flicker on and off and the laptop shuts down completely. When I tilt the screen again, the laptop will power back on and start booting up without having to press the power button. I have all the power settings set to never and set the laptop to do nothing when I close the lid. Seems to be a short in a power cable somewhere in the screen? Running Vista 64 SP2. This laptop is a month out of warranty. Does the whole screen have to be replaced or can the power system be replaced?? Haven't opened it up yet to see how the power system is set in the bottom of the screen.
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