HP 2000t-2d00 Lockups :: Laptop Not Shutting Down Automatically

Aug 2, 2014

I have an HP 2000t-2d00 CTO Notebook PC, Model: D6Q45AV.While I shut down my laptop, the computer shuts down with the message saying Shutting Down as normal.However when the screen turns black, the power is still on (lights are still on) and the computer does not shut down.I have waited for it to automatically shut down for 15 minutes, but instead I held onto the power button to manually shut it down.Also, I cannot restart the computer nor put it on sleep mode.When I restart the computer, the restarting screen only appears and does not restart the computer.While trying to put the computer on sleep mode, the screen turns black, but still the power is still on.
 
Yesterday night when I shut down, I got the Shutting Down message, the screen turned black, and the computer shut down in 10 seconds (all lights are off) as it normally should. Is there a software update that would solve this issue?

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