Lenovo P/Y/Z Series :: Y510p Periodically Freezing During Normal Operations
Aug 16, 2013
I received my laptop a little over a week ago, and ever since I've been using it, the applications/laptop will freeze for a period of time. Sometimes recovering and moving on, other times I have no choice but to force shut down the laptop.
There are times when it will freeze, and only 1 app is frozen, but the sound is running, or I can do other things while it works itself out. When this happens, sometimes I can open task manager, other times, nothing happened. Then even if I manage to open the task manager, I can NOT shut the frozen application down. Either the freezing works itself out, and then it closes down like normal/should when telling it to close this way, or the computer eventually locks up completely.
I did remove Macafee, and after reading some, used the total removal program from their site. However, this has not fixed my issue. My game still froze, forcing me to restart, and after restarting my web browser still froze for about a minute while trying to get here to make this post.
What if anything can I do to find out what is causing this problem? I have tried updating my drivers from Lenovo, this hasn't worked. I thought about using the diagnosics tool from Lenovo, but those do not seem to usable by the IdeaPad series.
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Apr 9, 2014
My Y510p has been freezing on startup, every startup. It can be completely inoperable for upwards of half an hour before unfreezing. It unfortunately has been occuring since the computer arrived (21 March, this year), so I doubt it has been caused by any software I've added. Given my limited knowledge of computers.
Lenovo Y510p Model 20217
Windows 8(64 bit), Intel Core i7-4700MQ CPU (2.40 GHz), NVIDIA GeForce GT750M, 8GB RAM
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Feb 11, 2014
Since i bought my lenovo Y510P SLI i got a problem.
When i am watching a movie/youtube clip/playing a game on my logitech pad i got a problem with performance.
After 3 or 4 minutes my movie/game starts to freeze like some kind of energy saver turnes on.
I put my laptop into highest performance via lenovo energy management.
I also checked the settings in windows energy management tool and everything seems to be fine.
I did not have such a problem with my G550 lenovo which i bought 5 years ago.
Currently i have only 128GB SSD inside my laptop and from time to time i'm connecting external drive.
Operating system: Windows 8.1 x64
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Mar 15, 2014
I received my Y510P monday and the performance has been as expected. But Win 8.1 would often freeze, hang, even on restart and shutdown screen where I had to manually shut it down. I have found that uninstalling expresscache seems to have solved the hangups/freezes... I tried uninstalling, clearing my cache drive, and re-installing with latest expresscache version but still the same problem. Had to uninstall it. Is this a compatibility thing with win 8.1 or a hardware problem? I ran Seatools, and the SSD passes all the test EXCEPT long generic. Although SSDLIFE says that it is in perfect condition and should be good until 2022.
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Aug 16, 2013
I just received my new laptop today, and I have never had this much trouble setting thigns up before. I'm guessing that most of my issues is due to Windows 8 in general, but it is still agrivating none the less.
For whatever reason, the internet connection on my laptop just drops. No notifications, and it says I'm still connected to the router, I just don't have connection to the internet. I fix this by disconnecting/reconnecting to my network, but its agrivated to have to do this every 2-4 minutes.
Windows says that there are 51 updates, but that "it won't update till the maintenance for my convenience", I'm wondering if this is the trouble with my wireless. I'm not sure how to convince windows that I WANT it to update, not wait hopping that it will update.
While this is aggravating enough as it is, it becomes more aggravating when the computer locks up for 10+ minutes at a time while trying to install programs. There was even a time when the I could not get the startup screen to switch to the log in. It eventually did after many minutes of waiting, and closing/opening the monitor.
Is there anything I can do about the internet issue?
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Feb 20, 2014
I recently bought the Y510p laptop and upgraded windows to 8.1
Since the upgrade i'm getting contant freezing, which could last 10seconds or 10minutes.
Any time i restart the computer it will hang, and the only way to kill is it to press on Power button.
Checked the eventviewer and i found the following warning appearing every minute:
Log Name: System
Source: iaStorA
Date: 20/02/2014 17:36:40
Event ID: 129
Task Category: None
Level: Warning
[Code] ....
After long research i came to conclusion that the ExpressCache is causing this.
The moment I uninstalled it, issues disappeared. System will restart without any issues, it won't freeze either.
Checked the following article: [URL] ....
Tried to re-install ExpressCache but the issue started to presist straight away, constant freezing and the above message in event viewer.
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Dec 14, 2009
I have a HP DV9500 laptop with Vista. For the last 2 days I am encountering an issue where the Laptop would freeze 5 minutes after logging in. Then there is no HDD activity and the computer can only be shutdown by holding down the power button. I tried working with the "Safe Mode with Networking" option and this issues never comes up. I kept the system running for almost 5 hours in Safe mode still there was never an issue.
The Freezing only happens in the normal mode. If this was an Overheating/Hardware isssue then irrespective of the Mode the error should have occured is my thought. Overall the system was very fast even in the normal mode before this issue occured. I am also running coretemp software and the temperature is always around 35 Centigrade. Some times it goes up to 45s. But overall it never crossed 50. So i am not fully convinced it it is overheating issue.
The latptop is around 2 years old. Last year during the warranty period there was an motherboard issue and HP replaced my motherboard for free.
Would a system restore do any good if this is typically a hardware issue. I am unable to decide weather it is an hardware issue or a software issue.
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Oct 26, 2013
My lenovo Y510P used to always be at 100% but I have realized it has been decreasing by 1 every day. I have it on Maximum Battery Life with the Energy Management application.
It is currently at 85% and I would have posted this sooner if I had payed attention. I changed it to Optimized Battery Health and it is now dropping, currently at 75%.
I always leave the laptop plugged in because I usually play games on it such as battlefield, dayZ, counter strike, etc.
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Jan 4, 2014
I've been playing Battlefield 3 for some time on Auto settings (most of them are Ultra) and my FPS were always in the range 65-85. Yesterday morning everything was fine, however at night when I opened the game again I had 10-15 FPS. I haven't changed anything in my laptop settings so I don't know why this is happening.
P.S: I only have 1 GPU (not the SLI version) so I know it's not a loss of power. But my battery settings are set to "Optimized battery health". Does it affect performance ?
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Feb 10, 2015
I've got Y510p with USB 2.0 not working. By the time it malfunctioned it was under warranty and I sent it in the service center. They have claimed that it has been repaired (USB board has been changed) but it is still not working and my warranty ended like 3 days after I sent it back. Since then (1 month ago) I am returning it to the service center for 3 times (last one was today) and I feel they can't fix it. URL....
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Sep 13, 2013
I have an Y510p laptop and I am not pleased with the hdd performance, so I wanted to add an SSD, but the slot is literally missing:
what am I supposed to do? I know that this laptop supports only M.2 SSD, and I am ok with that
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Jun 6, 2014
I bought Lenovo Y510P . and because of just hyper-v feature on win 8.1 pro also i need to upgrade windows. I found product key with a software and after that i open the "add feature to windows 8.1" . And when I choose "i already have product key" and put the product key , it does not accept . and says "this key won't work" .
So what i should do for getting windows 8.1 pro pack ? and why product key does not work ?
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May 6, 2014
Is it possible to overclock the GPU and CPU a lil' bit in my y510p ?? If yes, how much can i boost it up and if it's worth it though...?
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Jun 24, 2013
My W530 displays the "To interrupt normal startup, press Enter" message on startup. If I press Enter, I hear a beep and a message comes up indicating that a menu will be displayed, but Windows 8 starts loading shortly afterwards.
When I see the message, I can press F1 to get to the BIOS, F10 for Diagnostics or F12 for a Boot menu, but for some reason enter doesn't work.
I've tried several things, including using Recovery DVDs received from Lenovo to wipe the system (including formatting all drives), but still no luck.
When I originally received the machine, the "enter" key would bring up a menu, but I have screwed something up and even a full recovery from Lenovo DVDs didn't work. I run Windows 8 and after receiving the machine used the Create System Image feature (which I had used many times in Windows 7), but a subsequent restore didn't go well and that is when the "enter" stopped working on startup.
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Jan 3, 2015
When I recieved my Y510p about 8 months ago, the usb ports worked perfectly fine. Around October they stopped working properly. The only solution which I found to work was doing a system restore. When I did this, an Unrecognized Device in the Device Manager was no longer unrecognized, and was instead replaced by USB xHCL (or something along those lines). However, as soon as i restared my computer again, the ports broke, and the unrecognized device reappeared. Repeating the restore followed by a restart breaks the ports every time.
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Jan 10, 2014
I have a new y510p I just received this week. First thing I did was replace the 1TB HD with my own OCZ Vertex 4 256GB SSD Drive.When I power on the laptop for the first time, it does not find a bootable device (goes through network devices, then says no bootable devices). If I use ctrl-alt-delete to reboot the laptop, it then finds the drive on its own and starts booting into Windows.
I'd like to understand why this does not work on the first boot? I went into the BIOS and saw it says there that no drives are detected.This worries me slightly, as perhaps one day it will decide to no longer recognize the drive after the ctrl-alt-delete?
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Jun 9, 2013
Is there any way i can clone the stock hdd on my y510p to an ssd without losing one key recovery?
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Jul 25, 2014
On my Y510p I am getting low memory warnings wether im playing a game or just idling or on youtbe. When I open up the task manager its says my memory is at 70%-100% WHILE IDLE but the programs are only using like 25%-40% memory so something is hidden. Just looking for a fix or allocating more memory to Windows. I have an 8Gb system.
Here is a screenshot of the task manager while I right this [URL] ....
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Mar 29, 2014
Why this is happening I just got the computer yesterday. I've checked all the plugs everything is in fine.
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Aug 6, 2013
How do i turn SLI mode on my dual graphics GT750M on the Y510p laptop. GPU-Z says SLI is disabled. Can't seem to find a place to turn it on Nvidia control panel either. Device Manager does show 2 GT750m working right.
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Jun 9, 2014
I bought this laptop recently. It comes with a single graphics card. I heard this model has ultrabay and you can add another graphics card. My question is is it true that you can add a second graphics card in this system with ultrabay? I am confused if SLI and ultrabay refers to the same thing. If that is the case then this system is non sli.
[URL] ...
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Aug 21, 2014
After 60 seconds of inactivity, a video showing the new features of the lenovo y-series pops up. the only time it doesn't do this is when I'm in a youtube video or a game. I've changed the sleep setting to 15 minutes, but nothing has changed yet... I am on windows 8.1, have the 755M SLI, and the i7 4700-MQ.
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Jan 15, 2015
I've just noticed that in my Y510P with SLI the CPU Clock drop to 2,4 Ghz when I play games or render some graphic, and go up to 3,2 Ghz when PC is at rest.
Is it normal? I think should be the opposite...
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Feb 5, 2014
Just got the y510p laptop and am trying to install Ubuntu so I have this bootable DVD and I wanted to try Ubuntu before installing as usual but I can't get the laptop to bot on dvd. On boot menu options there is only EFI and some kind of network options but no dvd. I tried following instructions here but no matter how many times I press F1 during startup, I can't get to boot menu and windows starts directly: [URL] Is it not possible to boot on dvd. The dvd is ubuntu 13.10 supposedly compatible with EFI and secure boot. I don't understand why there is no option to reorder boot devices like on all my older PCs.
I manage to get BIOS setup pressing restart and shift and then selecting UEFI firware settings and I do get to bios setups but again no way to find the option for booting on a dvd.
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Jan 5, 2014
I have a Lenovo y510p, and it doesnt charge over %60.
It says it is charging, but it doesnt. My battery plan is " maximum battery life " in energy management.
when i change it to the "optimized battery health" it says, plugged in, not charging.
I searched about it, but couldn't find anything. How to charge it to do %100.
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Sep 22, 2013
Recently bought a Y510p laptop and of course I wanted to have an SSD as the boot drive.
I downloaded a cloning software and cloned the Windows OS partition as I had intended to keep all of Lenovo's original partitions intact on the original hard disk.
I put the original HDD in a caddy and replaced the DVD Drive and put the SSD where the original HDD was.
I tried changing boot order in the Bios but no matter what it only reverts to boot from the original HDD.
I'm not sure what I have to do to make it boot from the SSD, clone all the partitions from the HDD? I don't have any Windows 8 disks or anything so I just want to clone the original hard drive as it came installed in the laptop.
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Sep 24, 2009
my y510p is 5 months old, it's the non - SLI version, installed Win 8.1., warranty still valid. Today I worked on my notebook as usual, listened to some music and it suddenly turned off. It was connected all the time to the charger.
I tried to turn it on several times, everything seemed fine, the keyboard lights up and the LCD shows the normal Lenovo startup screen, but after 3-5 seconds notebook turns off. The OKR works the same way - the menu is shown for a while and after about 3 seconds my notebook turns off. No BSOD, no any other supporting symptoms. Tried to enter BIOS, it worked out, but the computer still turns off after few secs in BIOS.
I thought the reason might be too high temperature, but the notebook was almost always slightly warm, never hot and the cooling fan was running pretty quiet. My computer never fell off or was hit or anything.
I heard computers run a self-test before start. Is it possible that some component of the notebook can't pass the test?
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Mar 15, 2014
I bought a y510p ideapad from newegg a couple days ago and recently got it. i've been trying to set it up and all that, trying to get rid of the programs that came preloaded with the laptop because I wouldn't think i'd need them. I then shut it, put it down and opened it again and now it won't turn on. It seems like both the power indicator and the battery indicator light are both on, as well as the power button light, but the monitor itself is blank and i can't hear the computer being on. I've tried holding down the power button and resetting it, as well as removing the battery and using only the AC to see if it would turn on but to no avail. I'm worried i might have deleted something important, but I was mostly deleting programs related to shoddy media players and other services of the like. It's pretty upsetting I just got this laptop and it's already died on me!
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Dec 17, 2014
I bought my y510p brand new from Lenovo about 11 months ago. About 2 days ago, my fan suddenly started making a very loud buzzing/grinding noise. Prior to this, it was perfectly quiet. The fan makes this noise inconsistently, and at this point, leaving it on a flat surface keeps it quiet. However, any tilting or jostling of the laptop makes the fan start buzzing again. I have noticed that running the dust removal utility will stop the fan from buzzing, and this seems to be the only way to return it to producing a regular sound after it has started.
I really don't think my fan needs to be replaced, but I am unsure what is causing this problem. I have never dropped my laptop--and its spent almost its entire life on my desk. The only thing that's changed is I moved it after it had remained in the same spot for several weeks--because I am currently traveling.
The inconsistency of the noise and the newness of my computer tends to make me think the fan hasn't worn out yet.
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Jul 30, 2014
I received my y510p yesterday and the battery was at 32%. After charging it overnight, it's now at 34%.
I've been reading some threads on the matter, for example: [URL]... and whether my situation was similar, or different in the fact that
A) the other posts indicated a working battery for at least a couple of months, and
B) their systems are a bit older and it's possible Lenovo fixed the issue?
I understand there's a power management center in all Lenovo laptops and I can look at that...but even if the settings are to maximize battery life wouldn't this still allow for a charge above 33%?
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