Lenovo Z50-75 P/Y/Z Series :: Black Screen After Windows 8.1 Updates - No Cursor
Nov 27, 2014
I have a new Lenovo Z50-75 with FreeDOS - I made a Windows 8.1 installation, and all went fine.
After installing the around 70 updates - at one point it reboots and I get a black screen, right after shortly seeing the Lenovo Logo ( entering BIOS works ).
It is not booting Windows at all - I can not enter Safe Mode therefore, and I do not get any cursor.
The behaviour is reproduceable, done this 2 times. Also when it hangs in the black screen, the van get reall busy, lound and the notebook gets hot.
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Oct 20, 2013
I have an S440. I've had it for one week. Two days ago I downloaded the Windows 8.1 update from the store. Since then, when I start up the computer, it doesn't even taken me to the 'sign in' screen. There's just a black screen. When I move the cursor, it briefly appears, flickers, then disappears again.
I understand this is an issue with the graphics drivers. So I ran Windows in safemode and disabled Intel R HD Graphics family and AMD Radeon HD 8600 series graphics drivers.
This, unfortunately, hasn't fixed the problem. It still boots to a black screen with an occasionally flickering cursor. I'm currently running in safemode.
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Feb 14, 2015
After logging in I get stuck in a black screen with cursor. Have tried shift or control with f8 and f12 to get out of this with no success. Understand I may have to reinstall video driver or BIOS?
If I leave laptop on all day it is working by the time I get home from work.
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Feb 28, 2012
I suspect its a driver, but I have a T540P that is Black Screening with Windows 7 with cursor at what appears to be the login.
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Feb 11, 2014
I tried to update my y510p to windows 8.1 twice now. But when the installation finishes i get a black screen with a cursor. I tried to boot in safe mode to install the right drivers, but it wont let me. It automaticaly boots and restore the previous version of windows.
So I'm wondering if i should take some precautions before i update to win8.1 (Like instaling the win8.1 display drivers?)
Maybe a better question is if I sould at all update to windows 8.1?
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Jun 21, 2013
I have a ThinkPad X230 Tablet. I tried system restore and safe mode, but none of it works.
After windows loads with the glowing animation, the login screen does not appear. I cannot open a task manager. I don't know if it's a problem with explorer.exe or what.
The explorer.exe crashed when I tried to connect to an external hard drive, and I tried to get task manager to open, but it wouldn't open.
That's when I tried to restart computer, and login screen would not appear. All I have is a black screen with cursor.
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Nov 4, 2014
It's been a yeah that i work on this X1 Carbon laptop and no default. I got a windows update yesterday, i did it and my computer powered off naturally. This morning, i cant start it, It boot well, Lenovo sign appear but nothing after. only black screen with blinking underscore.
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Oct 22, 2014
The cursor doesn't even display on screen unless I connect a mouse.
It was working fine then suddenly the problem started. I tried FN + F6 but no point
I tried installing this driver : [URL] .... But that didn't solve the problem
I entered device manager >> view by connection type, and I found "Lenovo Pointing Device" with a yellow triangle on it. I uninstalled it and it disappeared forever............. But the problem is still there. It's as if the entire touchpad cable isn't even connected to the motherboard.................
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Mar 22, 2014
I just bought my laptop today, it has a i7-4500 processor with windows 8.1... While i was installing norton the screen turned blue but it was ok after a few minutes. But the screen turned blue again, and my task manager stopped responsing. It returned to normal after i re-signed in. Now it just turns blue for a few seconds occasionally and goes back to my desktop screen with all my shortcuts moved to the centre and my background removed.
I am not sure if this is normal, haven't used windows 8 before.
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Jan 28, 2010
I have a brand new Thinkpad Yoga (20CD-CT01WW), running windows 8.1 64-bit, 8g RAM. Intel Core i7-4600U @ 2.10Ghz / 2.70Ghz
When using any program in desktop mode (first noticed it on Chrome, then Quicken, but really applies to any use), the cursor will randomly jump across the screen, usually to the upper right, and then without clicking, will close the window I'm working on, often losing my work. Sometimes I'll get random right-click menus without clicking the mouse buttons. I am using the track-point primarily, so thinking it might be inadvertent contact with the touchpad, I disabled all touch-pad functionality, but the problem persists.
I ran Norton Internet security, AdAware, and Malwarebytes to look for viruses but didn't find any problems. Just ran Lenovo update, and downloaded the most recent Ultra-Nav Driver. Now both touch-pad and track-point are using default settings, but the problem still persists.
I'm wondering if this a hardware or driver problem, or a windows 8.1 problem?
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Apr 18, 2012
today i tried turing on my laptop its a G56. and the hp logo came on after that i got a black screen with a white cursor blinking. now i tried the hard reset that did not work, there are no blinking lights. i also tested the hard drive and memory and everything passed. i also tride f11 system recovery and does nothing just goes to a black screen again. also a friend of mine has the same exact laptop i tried swapping hard drives to see maybe if it was my computer but his hard drive work fine on my comp. then i put my hard drive in his comp and did the same exact thing, black screen with the white cursor.
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Sep 29, 2013
I have a HP pavilion G6 which worked fine for like half a year. Today i wanted to startup my laptop, but it seems to be stuck on a black screen (with my cursor appeared) after the HP loading screen. Sometimes at the startup it says "preparing automatic restore", but results after loading at the same black screen.I tried to solve this problem with the following things:
1. Hard reset (turn off everything, hold power button 30 seconds, turn on everything and startup etc.)
2. Replacing RAM. Someone at the forum said this worked, but it didn't.
3. Tried taking off all USB devices such as mouse, DC adapter etc. and started up but didn't work.
A month ago i tried doing a factory reset, but my laptop seemed to be stuck on the same black screen.
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Feb 13, 2015
So my Acer Aspire e5 571 which ive been using for about 3 days just had a windows update. Now it starts up fine but I get a black screen once I log in. However some programs are still able to see and popup randomly. I also tried going into my bIOS but it asks for a password which I do not know.
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Feb 27, 2013
I have a dell M5030. When I power it up I see the dell logo with F2/F12 options. I can get into both of those, after that screen disappears it goes to a black screen with a blinking cursor in the upper left hand corner. I have tried various "fixes" that i can find online, from powering it down hitting f12 to try and boot from hard drive, nothing seems to work. I have ran the diagnostics fully and no errors come up, but I can not seem to get it to do anything. F8 does not work for me to try to go to safe mode.
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Sep 8, 2014
When I open My Aspire One It shows: "Acer explore beyond limits" and then the screen turns dark grey, if I move the mouse the white arrow appears and moves but that is it. If I leave the computer for a while the screen turns black if I move the mouse it turnes dark grey again and arrow appears.
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Sep 8, 2014
When I open My Aspire One It shows: "Acer explore beyond limits" and then the screen turns dark grey, if I move the mouse the white arrow appears and moves but that is it. If I leave the computer for a while the screen turns black if I move the mouse it turnes dark grey again and arrow appears.
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Feb 12, 2013
I have a Dell 1525 laptop which will not boot beyond the Dell logo, I get a black screen with a white cursor. I tried to use the last known good configuration and it started out fine but I got the black screen again. I can't go into the safe mode, it only goes as far as loading the files. I tried booting from the cd to do a repair but that options says there are no problems. I attached an external monitor and I get the same black screen with the white cursor. I am running Vista Home as my operating system.
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Oct 31, 2014
i have a new Lenovo IdeaPad Z510 (i5 Full HD with Nvidia Graphic Card). I bought it on 7th October 2014 and everything was fine under Windows 8.1 N Pro x64. But today when i started my notebook, i had a black screen for a few seconds and then it stuck in a reboot loop.
1. i press the power button
2. black screen for a few seconds
3. reboot and back to step 2.
i tried already the lenovo button, but this results in the same problem as above. I also tried to boot into bios by pressing every F1...F12 key and also Fn+F1...F12 key. And last but not least i tried to boot from Disk (Windows 7 Home Premium 32 and 64-bit, Windows 8 x64, Windows 8.1 N Pro x64 and Debian latest stable) but it didn't work, too.
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May 11, 2014
My Laptop is Lenovo G460, I have no problem with it till about a few days ago, my problem is every time I boot my laptop, I got blackscreen between Lenovo Logo --> windows logon, it's took about 2/3 minutes with cursor appeared at the very top left corner which is really make me mad . And every time I shutdown my laptop, I faced a long time shutdown, after my screen off, my keyboard and mouse still on...after about 5-10 seconds then it's all completly off.
I try to figured out what's happened with my laptop, then I change my boot option (F2)
I changed Sata Controller from AHCI to Sata Controller Compatible, and now every thing is works! no more black screen, and not only that, now lenovo logo is just faster, but the problem is still happen, when windows logo going to appeared I got blue screen error (BSOD) then the laptop was restarted by it self.
I try to redownloaded and reinstalled the drivers for my Windows 7 64 bit, here are the following that I redownloaded and reinstalled :
Chipset Driver
Intel Matrix storage
Intel Rapid Store
Intel Sata Controller
Turbo Boost
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Jul 25, 2013
I purchased a Y580 a while back, and I am not getting black bars on the monitor (shown below). At first it seemed to be there randomly. But now it is on constantly. Opening or closing the screen at different angles does not change it. If I connect an external monitor, it has no issues. I can also see the black bar when windows is booting up as well. And it shows when I am in BIOS.
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Dec 1, 2009
our laptop keeps throwing a flakey when trying to install Win7 Ultimate over the current crappy Vista OS.
Laptop passed the compatibility checker no probs & has all the updates installed, but every time we try, we get either
1. windows 7 install failure message then black screen with cursor
or
2. straight to black screen with cursor.
This is even after changing to the low res setting that is mentioned so often when googling the issue.
I've looked on the Acer site, but it says if I got it from pc world I should take it up with them?
Anyone here have any advice to get it to work, or should we just smash the laptop off a wall?
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Aug 14, 2009
Just installed Visa 64 , everything went fine , but every time i boot into Vista i get a black screen with a white cursor in the top left have corner flashing very fast and it does this for almost 60 seconds and then Vista boots normally.
I have tried unplugging everything from my Mac , but i still get the same problem.
It looks like Vista is wating for something then it gives up, I have not installed any software only the bootcamp driver.
Anybody know what is wrong, I had Xp on previously and did not have this problem on fat32 , Vista only works on NTFC if that makes a difference.
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Jan 25, 2015
Bought this pc at Wal-Mart-mart December 2013 it is a hp 2000 notebook pc with windows 8 when you turn the pc on press keys to enter my user password, and after I enter my password screen goes black except the white arrow moved by the mouse pad will not do anything after that
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Jan 4, 2013
The screen does work in "safe mode", so the screen is functioning. It might be something with the graphics settings (I use a separate screen on this computer often). Step-by-step procedure to run in safe mode to check out the problem?
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Jan 26, 2015
Lenovo G560 - Issue with won't boot and black screen after HDD upgrade.
What happen: My laptop was working fine, no blue screen issue, no funny business at all. I bought a new SSD Intel 120 GB and thought it would be good to replace the HDD. I shutdown and disconnected the power adapter, waited a couple of minutes and removed the battery. I opened up the back case and replaced the HDD. And put all the screws back and put the battery back in.
Problem: The very first time I turned the power on, nothing happens besides a black screen. I pressed the dvd drive it works and opens up and closes. I waited for about 30 mins and still has blac screen. When I mean black screen, no bios menu, no logo, just a black screen with the fan sound on.
I have tried these:
1. Unplugged everything - battery, adapter, and pressed the power on button for about 60 seconds, nothing, the laptop turns on with the LED display on for both on and battery LED's. But nothing but black screen, no sound of windows loading just the fan and black screen.
2. I tried putting back my old 2.5" and nothing but black screen.
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Feb 5, 2015
I followed all steps here----> [URL] .... and still getting black screen after all. What should i do next...
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Jul 2, 2011
I usually just leave my laptop on overnight, and it just goes to sleep/hibernation mode then. But when i went to go turn on my laptop, you can see the lights on my laptop turn on but the screen stayed black.
What could have possibly happened?/what can i do to fix it
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Feb 21, 2010
I recently upgrade my Ideapad S10 to 2 megs, which I understand it is capable of recognizing. When I turn it on however, I only get a black screen. Some forum posts suggest that updating the BIOS might be necessary, but the only BIOS update I can find is for Windows XP, and I am running Windows 7.
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Dec 7, 2012
Btw my mobo,cpu,memory i believe were all replaced last time i took it in with this issue... Still getting it consistently:
Random Black Screens and Random Sleeping: [URL] ...
Black Screen: [URL] ...
I thought before maybe its Bluetooth related as sometimes when screen would turn black and then come back, I would get a 'Bluetooth Device Not Discoverable'. So turned off Bluetooth in the BIOS, but still having display/sleep issues.
I removed hte Lenovo Power Manager/PM Driver, and turned off sleeping in the Windows power settings (in every setting including if Low Battery Action).
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Jan 27, 2013
I got an ideapad y560 0646 with i7 and radeon 5730 without switchable graphics. After starting, the windows logo appears and afterwards just a black screen. No windows logon. Starting with standard vga drivers is possible. I am currently running windows 7 prof 64 bit. I remember that i installed windows 7 prof 32 bit in november 2011 and after installing the graphic drivers from lenovo homepage i faced the same issue.
So I continued using windows 7 64 bit. i think there was a windows update which caused the issues for windows 7 64 bit. I installed the latest drivers but this didnt work. i think this is no hardware issue because ubuntu is running fine. i would like to try the old drivers which came with the y560 on cd. unfortunately i cant find the cd.
Does some have the old driver cd and could upload the drivers or name the file of the driver so i can download it from the web?
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