HP Envy15-3000 Lockups :: Notebook Freezes On Starting Windows Screen (booting Up)
Aug 15, 2014
My Envy15-3000 notebook freezes while starting up. It only makes it to the Starting Windows screen then Microsoft icons stop moving. This has been going on since Tuesday (8/12). I ran checks and the memory and harddrive (quick and full) tests came back positive - i.e. no problems. I finally decided to reformat it yesterday (8/14). It gets all the way through the reformatting process until it wants to start the system for the "first time" (I imagine that this will be the last time it restarts in the recovery process) and still freezes on the Starting Windows screen. If I try to hard shut off and try any other boot up option I can think of (Safe Mode, etc.) it says Recovery Failed and asks me to retry, get details or Save Log. When I retry, it goes back to the freezing. As such, I am now in a seemingly endless loop of retrying the recover to get to the freezing start windows screen.
All I want to do is wipe the hard drive and reload everything. I'm not interested in recovering the old data as I have everything backed up. I got no error messages in my Run it, Memory, etc tests, so I am at a loss as to how to proceed.
I have the original drive recovery/windows 7 DVDs that came with the system.
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Nov 20, 2014
I have a HP 2000 Notebook Running Windows 8. As of last night it was working fine. Since this morning it will not turn back on. I have tried the hard reset with a removed battery. Nothing happened. No lights, no fan, no movement nor sound.
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Sep 17, 2014
My HP Pavilion G6 Notebook freezes at the HP startup and does not get passed that initial page and into windows. I tried pulling the battery out, resetting many time and ran a quick diagnosis. And after running a quick diagnosis it came back with the following error:
Hard Drive Short DST Check: Failed
Fairlure ID: GLM9VR-6B8783-MFPXOK-60SN03
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Nov 9, 2014
I have a HP 2000-329WM Notebook PC that always stuck at loading screen when i turn on my laptop.
Before I have this problem: I have downloading a AMD Driver from AMD.com.
Since the problem:
Safe Mode won't work.
All Hard Driver Test say it passed the test.
Loop and Window loading Screen.
I Have:
Window 7 (64-bit) HP 2000-329WM Notebook PCBIOS Verson: F.33Warranty status: Warranty has expired
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Dec 25, 2012
My brand new Inspiron 14z remains on the starting DELL screen after boot up.
The initial windows 8 parameters have been registered properly (it seems...) and since the second requested reboot the PC does not go to windows 8. I have been suspecting a hardware problem and ran the full diagnostic (success!). There is nothing into the setup (F2) parameters which looks wrong and none of the boot options (F12) I tried have been successful... Is there a way to run a windows 8 safe mode boot or equivalent (note that I cannot go inside windows 8 top change this kind of option of course), and to move forward?
I desperate to see the someting else than this Dell Logo in the middle of the screen (forever?).
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Jul 29, 2014
I have an Elitebook 8540w laptop. I wanted to upgrade RAM memory from 2x2GB to 2x4GB. I bought not a kit of 2x4GB as i wanted to, instead I bought two 4GB memory chips from HP.
After replacing the modules the laptop does not boot up.
What has been done:
- Bios Default Restore
My first question is: i realize it is better to buy a kit of 2 matched chips, but is it a must?
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Dec 6, 2014
I have a Compaq Presario CQ61-417SA Notebook PC operating on Windows 7 Home Premium. The laptop freezes at random times, sometimes minutes into use or an hour into use. It is not caused by clicking a certain program or file. I suspect freeze issue maybe caused by hardware failure, possibly the HDD.
Here's a few observations of the laptop and the things I've tried to diagnose or fix it. During a typical hang the HDD LED light is constantly lit. Have also had both blue screen and black screen freeze. No error messages. Hard drive gets very hot. Entered BIOS and run both Primary Hard Disk Self-Test and Memory Test using InsydeH20 Setup Utility but it passed both.Laptop has been fully reset to factory settings so it can't be because of high CPU usage.
While idle the CPU usage is usually in the range of 13%-25%, with a rare spike of 53%The hard drive is a Western digital Scorpio Black 2.5" 320GB SATA. The laptop is unused so wiping it back to original settings wasn't an issue but I would like to get it back to a useable standard.
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Jan 13, 2015
My acer aspire 6930 would crash and then have problems starting up sometimes the blue screen would show up and sometimes i would see lines on my screen and it freezes and also sometimes it just fades away. When i try to restart it the computer wont boot but all the lights are on.
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Oct 18, 2014
I have some problems with a new Dell laptop (bought a few weeks ago). The model is Dell 15.6'' Inspiron 3542. I've searched on google and on other forums but i didn't found something useful for my problem.
The problem is that when i turn on the laptop, running only on battery, after starting the windows, it freezes. If i turn on the laptop, with the AC adaptor plugged in, it works perfectly. But if i remove the AC adaptor, the laptop freezes after a while. If i turn off the laptop without the AC adaptor plugged in, the screen goes black but the laptop dosen't shut down completly, it freezes. And every time it freezes, the only way to shut down the laptop is to press for 5 sec the start button. I can use the laptop on battery mode, only on "Safe Mode" option of Windows.
I'm using Windows 7 Ultimate 64 bits, and i installed all the drivers from Dell support site.
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Oct 22, 2014
Product Name: Folio 13-1008TU
Problem: Computer hangs on :starting windows" screen for 3-4 minutes before proceeding to login screen. After that, it works normally.:
I tried doing a hard reset but it made no difference.
I ran system diagnostics and the DST failed with the following failure ID:
U3XP64-5TD796-XD7V4K-60WQ03
Normally, the "Starting Windows" screen would clear after a couple of seconds and the login screen would appear. Despite the DST failure, I seem to be able to access files in my C: Drive, access the Internet and operate the computer normally once the Login screen appears. I have also noted that the Login screen finally appears shortly after the WiFi light on the F12 key changes from orange to white.
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May 10, 2013
I've had this computer for a long time. Last night it was working perfectly and then when I tried to turn the computer on, it loaded and went to the startup screen with the microsoft logo and from there it got stuck. I tried to hit F11 and do a diagnostic test but when it was finished it told me the computer was not able to restart because of memory or something like that. I've also tried to take the battery out, but that didn't work either.
Product # LW233UA#ABA
Model: g4-1104dx
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Dec 4, 2014
I have a HP Windows 8.1 laptop that now started to freeze at start up. It freezes when it gets to the waiting screen and i don't know what I should do... I have important files I can't afford to loose.
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Aug 27, 2014
I have talked to several HP techs since pc has been returned (after ruining the motherboard with water). The cursor freezes, so I hard power down (many times) and and restart - have been getting blue screen I did install Chrome browser as per one suggestion.
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Jul 16, 2008
I have an Acer Aspire 3000. I shut it down last night and started it up today. It gets to the login screen where I have to push ctrl + alt + del to log in. At this point it freezes. The touchpad and keys are nonresponsive. I can however get to the boot menu before this point.
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Nov 15, 2014
I read about uninstalling and reinstalling the driver for the Synaptic product. Would uninstalling the driver leave me without any mouse funtionality in the mean time?
My product # is FN067UT#ABA
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Apr 21, 2014
I have a compaq presario CQ61-420US with similar problems below, except I have a black screen, fan turns blinking lights are the same (num lock and cap lock) but they are flashing continuously every second or 2. I have tried the hard reset with the ram fix, connecting an external monitor, changing the battery, and the power adapter to no avail. I also used compressed air on the vents just in case was stuffed with dust since it will overheat and may cause problems, but nothing.
One option I can think of is purchasing a new MotherBoard, but I'm trying anything else before that.
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Jan 22, 2009
I have a G6 - 2235us Notebook 64 bit that came with Windows 8.0 installed.I would like to install Windows 7 Pro and make it dual book with Windows 8.0 with 7 as the default to start.
How to proceed and also the drivers, etc I would need to download.
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Aug 6, 2014
The product name is HP 2000 notebook PC and the operating system is Windows 8. I had automatic updates installed and after the laptop restarted the login screen was frozen. I could type my pin code in but nothing happened after that. I tried ctrl+alt+del and other buttons but nothing happened. I kept restarting my computer but it still did the same thing.
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Jan 8, 2014
I have a hp pavilion g6 notebook laptop, I cant get into the Bios, what Fkey i need to press,I am running Windows 8.1 ....
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Aug 4, 2014
My HP notebook G7 was doing windows update on monday night it was on all night but in the morning when i checked it had an all blue screen that says HP and a circle that indicates it is loading but nothing else. it stayed like that all tuesday i am guessing it froze. i have tried restarting the computer with the power button but i get the same screen again. i have take out the battery also and the same thing happened.
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Aug 22, 2014
My HP Pavillion Notebook 17-e110dx has stopped working for no discernible reason. When I turn it on it says F1 system information and automatically goes to the F1 screen where it displays the sys info. It says press ESC to exit but that does nothing. In fact, no keys do anything. I tried to get to other screens when booting but it won't let me do anything. The laptop is only a few months old and I still have the basic 1-year warranty. Who should I contact to have HP repair it?
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Aug 23, 2014
I have an HP Pavilion g4-2149se Notebook running Windows 7.For the past 2 weeks almost, whenever I start my computer, before getting the Windows welcome screen, I get a lingering blank screen with a cursor. Then, it'll finally get to the welcome screen, but before it loads my desktop, I'll get another lingering blank screen with a cursor. Honestly, I'm grateful that my computer is still starting up at all... But is there any way to fix the lingering blank screens? It's making me nervous.I've looked around the web for a solution for days, and anything I could find I've tried, but nothing has worked. I uninstalled all recent Windows updates, hoping one of them had went wrong, but no luck I scanned for virus' and malware and found nothing. I've only downloaded one program since I noticed the problem began (4K Video Downloader), though the program doesn't seem to be a problem.
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Mar 15, 2012
I'm running on an HP G72-b66US Notebook with Windows 7 64-bit
Every time I boot it up, I see the Hp logo appear and then go away after a few seconds like usual but instead of seeing the Windows logo, theres just a blank black screen command prompt and nothing happens at all. I did a self hard drive test and memory test in bios and they both passed. I tried going into the system recovery option on startup and it does the same as when I start it up and go to that blank command prompt.
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Jul 30, 2014
Hp Pavilion-g6-1394sa
-Freezes on the windows logo when booting up (windows 7).
-Freezes when booting safe mode.
-Freezes when trying to go into recovery tools.
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Aug 29, 2014
just purchased this touch Dell XPS 12 Ultrabook... Yesterday there was starting issue, I turned it on to power up, and signed in to my user section suddenly I got completely black screen with curser arrow that I can move around. .
There was just keypad lights on and the rest is all black screen after turning power switch on, no user choice screen, no info about bios activity.. nothing. I can't start the computer, I am using my old computer now ... the machine is under warranty,
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Sep 23, 2014
Got an acer 5742 running windows 7. All of a sudden the display has stopped working.
It boots fine and the display works up to the point of "starting windows". I see the windows logo for a bit then it goes off.
If I plug into an external display it works fine. In graphics properties, the display isnt even listed (only the external display shows up).
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Mar 6, 2013
I have a Dell Inspiron 1545 that doesn't boot successfully. It gets to the screen indicating "Starting WIndows" and then just sits there. I tried safe booting but when it should be displaying windows files that are loading, the screen just stays blank. I tried selecting "Repair" boot but the system just blinks and returns to the window that asks me to select Repair or Normal Boot. (If I select Normal Boot, it gets to "Starting Windows" and that's it.
I checked out the hard drive externally and it appears the hardware is functioning normally. I successfully booted with Hiren's Boot CD. I would like to attempt a RECOVERY but can't get beyond the Repair screen.
Since Dell doesn't provide an OS disk with the computer that would allow me to reinstall Windows 7...
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Dec 27, 2011
A new T440s makes multiple times problems after start or sleep mode. Windows 7 comes up but instead of login screen a black screen appears. Just the F7 wireless control gives response. When it happens after wake a programs are runing in background but the screen is black.
I did already all updates, just not my BIOS, it is 2.11 but now 2.19 is available. I hesitate BIOS updates.
I could return the laptop since it is within the 2 week return garantie.
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Oct 7, 2013
I got problem with dell laptop, its 2 year old laptop which got stuck on Starting Windows screen ,not able to proceed further.
After checking several posts I tried all the options but it dint work. I tried running diagnostic , I got error message
Error Code: 0f00:1332
hard drive 0 self test log contains previous error.
I run the custom Test and I got this same message .in the custom window where is shows Result I checked the Help tab where I got this message
SATA Hard disk
Disk Drive stores large quantities of computer software and data. The contents of disk drive is preserved when computer is powered off.
Is there any problem with hard disk ?? Is it corrupted ?? Do I need to Replace it ??
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Feb 3, 2011
My x220 is driving me crazy these days. Some days ago I experienced very strange behavior of my system. I was just using the notebook as always as it started to stutter.
With stuttering I mean everything is working for 1-2 seconds then is stuck for 1-2 seconds, working, stuck, working so on so forth.
With everything I mean the mouse movement, hard disk load, graphics movement, audio, everything simultaneously. This problem does show up not only if Windows is up but also when Windows is booting or if I start a live linux distribution.
I also noticed that sometimes when I'm moving around the ultranav trackpoint the cursor jumps to one display edge and opens a context window as if I had pressed the right mouse button.
What I did so far:
Reboot my system several times.
Checked Task-Manager: nothing out of the ordinary
Reset BIOS to factory settings
Updated everything to newest stuff
Started a live Linux distribution instead of Windows 7
Decrypted my system (TrueCrypt)
Deactivated Power Management/SpeedStep via BIOS settings
Switched to Single-Core processing via BIOS settings
Swapping RAM from 2x8GB CORSAIR to 2x4GB KINGSTON
Swapped SSD with original HDD
Try booting windows in safe mode
I'm almost at a point to say this can't be a software issue and that it is something mainboard/CPU/GPU related, but I want to be certain before contacting the support.
Another thing I noticed: The stuttering starts exactly when the windows logo shows up and the screen automatically dimmes itself while starting windows. Something is happening in that moment. I may need to add that I did not install anything prior to the current situation. That does support the hardware relation.
Lenovo X220 (Model: 4290-G51) | Intel Core i7 2460M | Intel HD 3000 | 2 x 8 GB CORSAIR DDR3-1333 RAM | 256GB SAMSUNG 840 Basic SSD | 9-Cell orig. Lenovo Battery 29++ (FRU: 42T4942, LGC) | BIOS V1.29 | Power Manager V6.65.1 | Power Management Driver V1.67.04.05 | Windows 7 Professional 64Bit (up-to-date)
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