HP Folio 13-1008TU Lockups :: Hangs On Starting Windows
Oct 22, 2014
Product Name: Folio 13-1008TU
Problem: Computer hangs on :starting windows" screen for 3-4 minutes before proceeding to login screen. After that, it works normally.:
I tried doing a hard reset but it made no difference.
I ran system diagnostics and the DST failed with the following failure ID:
U3XP64-5TD796-XD7V4K-60WQ03
Normally, the "Starting Windows" screen would clear after a couple of seconds and the login screen would appear. Despite the DST failure, I seem to be able to access files in my C: Drive, access the Internet and operate the computer normally once the Login screen appears. I have also noted that the Login screen finally appears shortly after the WiFi light on the F12 key changes from orange to white.
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Nov 20, 2014
I have a HP 2000 Notebook Running Windows 8. As of last night it was working fine. Since this morning it will not turn back on. I have tried the hard reset with a removed battery. Nothing happened. No lights, no fan, no movement nor sound.
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Aug 15, 2014
My Envy15-3000 notebook freezes while starting up. It only makes it to the Starting Windows screen then Microsoft icons stop moving. This has been going on since Tuesday (8/12). I ran checks and the memory and harddrive (quick and full) tests came back positive - i.e. no problems. I finally decided to reformat it yesterday (8/14). It gets all the way through the reformatting process until it wants to start the system for the "first time" (I imagine that this will be the last time it restarts in the recovery process) and still freezes on the Starting Windows screen. If I try to hard shut off and try any other boot up option I can think of (Safe Mode, etc.) it says Recovery Failed and asks me to retry, get details or Save Log. When I retry, it goes back to the freezing. As such, I am now in a seemingly endless loop of retrying the recover to get to the freezing start windows screen.
All I want to do is wipe the hard drive and reload everything. I'm not interested in recovering the old data as I have everything backed up. I got no error messages in my Run it, Memory, etc tests, so I am at a loss as to how to proceed.
I have the original drive recovery/windows 7 DVDs that came with the system.
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Feb 24, 2010
When I'm working, typing the keyboard and touchpad hangs. The only thing i can use is the usb mouse.
after logging off and logging back in, I can use the keyboard and touchpad again(once I needed to restart, because loggin and logging off didn't work). It happened with Windows 7 Enterprise 32 bit and 64 bits. I have done all the updates, and HP updates also
I have let HP Dealer for my country to check things out, they say the hardware is okay, but the only thing i did not let them use the harddrive, due to confidential data on it. But my problem is that it looses connectivity at random, sometimes after 45 minutes or after 4 hours. Sometimes the laptop freezes during usage of the laptop. I need to do a hard reset(holding the power button for 20 seconds).
I have started Windows without start up programs to no avail. does the same.
I'm using: McAfee antivirus, windows firewall, Toad 9.01, MS OFFICE, ssh programs, FTp programs.
Another colleague has the same laptop with the same operating system on it. with the same antivirus, and he does not have this problem.
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Oct 8, 2014
My PC model # is G42-490TU , Product # LR783PA#ACJ , Processor - Intel Core (TM)i3 CPU M370 ,
RAM : 2.00 GB (1.86 GB usable) , System Type : 32-bit Operating System .
My PC has been running very slow lately . It hangs , freezes , pages become unresponsive and hence, it takes lot of time to type . I have to use it daily for work so, I want to resolve this asap.
Would like to increase its speed to be able to work smoothly on it daily. Would like PC to run fast. How to increase its RAM ? Does it cost to increase the RAM ?
Also , reading some prev posts I downloaded this link - [URL] ..... to determine the chipset info and following is the result I received . Pls let me know if increasing the RAM to 4GB will resolve my system concerns making it run fast and does not lead to any hangs / freezes etc .
How to go about increasing the RAM ?
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Aug 22, 2014
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Mar 10, 2012
My daughter has a HP split 13-m111sa x2 running Win8.1 64Bit.
Recently she has been unable to start the laptop up as it just hangs at the HP splash logo with the 'buffer circle' going around.
I was hoping to find how to do a hard reset on this model.
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I have a compaq v3010 us laptop that hangs on a black screen with a blue square asking me for a password and i do not know it. I need the bios password for it to get into the bios on it. The OS is windows 7. The hard drive is a seagate one ....
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Jul 4, 2014
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Dec 19, 2014
The hard drive on my Aspire 5745 was replaced (same size 640 GB) when I install Windows, it hangs on the Windows logo as its swirling and about to start. I have checked in the BIOS to disable UEFI boot but unable to see this option.
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Oct 13, 2012
I have Dell Inspiron 15R n5110 laptop. The problem is about windows 8. Previously there were 2 problems. 1. The screen gets black and never work except in the basic mode. (This problem was solved after new BIOS)2. The system freeze (Hang) suddenly and doesn't respond to any thing and I have to shut it down from power button (not resolved Till now)Is there any solution for this problem or any thing I can do to prevent this hang???
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Oct 13, 2012
I have Dell Inspiron 15R n5110 laptop. The problem is about windows 8. Previously there were 2 problems. 1. The screen gets black and never work except in the basic mode. (This problem was solved after new BIOS)2. The system freeze (Hang) suddenly and doesn't respond to any thing and I have to shut it down from power button (not solved Till now)Is there any solution for this problem or any thing I can do to prevent this hang??
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Feb 25, 2013
I installed windows 8 on my laptop month ago and everything work very well in the first tow weeks,
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after tried almost everything, today I format it, and the surprise is that my laptop still do the same behavior before install anything !!! and this is me search on everywhere to find the solution and nothing worked until now !!!
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Jan 31, 2013
I'm trying to upgrade the operating system on my laptop. Preinstalled Windows 7 x64 Home Basic, and I update to Windows 8 x64 Professional. At the end of the installation process hangs and all I see on the screen - this is the logo in the center of the screen, a few words at the bottom and five frozen in one position points that previously ran in a circle.
I repeated the installation several times, but all of these attempts have ended the same way.
Have any of you have a similar situation and how you solved it?
I have a laptop - Dell Inspiron N5110.
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Trying too install windows 7 ultimate using Acer recovery disk's,it's hanging up everytime at ( installing cleanup 43-44). It's a 8951G-9630 Acer aspire.
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Aug 29, 2014
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Mar 23, 2014
I have a G500 windows 8 system, and my windows I dont know what happened but when I start it, it shows the windows logo and then a blank screen appears with the cursor, the cursor does move along the touchpad, but the windows does not show anything else on the screen. So, the windows neither starts nor (I am guessing as cursor moves) hangs.
I thought of reinstalling or repairing the windows from a windows 8 disc, but cant get into the boot menu.
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i bought a pavilion G6-2230sa with windows 8 last week It has downloaded automatically the latest updates today and is hanging at 13% every time Message - Configuring windows updates - 13% complete - do not turn off your computer It's been doing this for hours to day and occasionally restarts and starts all over again. How do i get it to complete or stop trying?
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Feb 5, 2013
I've had this problem a few times but at random it seems to fix itself. I'm an new IT tech and i'm truly stumpted by this.
Computer: hp folio 13 - 2000 notebook pc: all drivers and software fully updated and 100% virus free. I use the computer mostly on a closed network.
Issue: The sound has random long periods of time where the sound is either on or off. Checked and reinstalled drivers, restarted, went through all the windows audio settings and still cant seem to pin point the issue. I'm considering just replacing the build in speakers and wiring if I dont find a solution soon.
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HP Folio 13" with/128GB SSD mSata. How can I upgrade the hard rive to a bigger one like 256Gb?
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I tried to install Windows 7 on my computer and it was stuck at "Starting Windows." I turned off the computer (held power button) and when I boot it up it said "Resuming Winfows." Then it went to a black screen. So I turned it off again and it went back to "Resuming Windows." I pressed CTRL + ALT + DELETE and it said resume windows or start windows again. I said start windows again and it went to frozen at "Starting Windows" and I can't boot it up or factory reset.
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Oct 22, 2013
I have a T430 with i7+ nvidia nvs 5400M.
I upgraded to 8.1, everything went smoothly, installed the drivers from lenovo update and windows update. At random times, typically when I play flash content or use metro apps, explorer.exe crashes, windows try to restart it and it goes an infinite loop with flashing screen. I can stop it only by cold reboot, which leads to work loss.
The event viewer showed ntdll.dll related error in explorer.exe and iexplorer.exe, and after contacting microsoft support, they checked my dump files and we found that it was nvidia driver related problem specifically :
FAILURE_BUCKET_ID: NULL_CLASS_PTR_WRITE_c0000005_nvumdshimx.dll!Unknown.
I installed versions 320.92, 326.19, 327.23 and none of them work.
If I try to install the latest lenovo windows 8 version of the driver, i get black screen after the windows boot screen.
So I am in a situation that nvidia support tells me to contact lenovo, lenovo support told me that despite this windows 8.1 compatibility list [URL] , they do not support windows 8.1, and I should contact Microsoft, and of course Microsoft tells me that they are not in charge of developing graphic drivers (true).
I cannot work on my laptop since it is crashing every 30 minutes or so, and I don't want to rollback to windows 7. What should I do?
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Jan 6, 2015
I did a complete restore of windows 7 starter on acer aspire one d270-1410. install hangs up on office 2010, currently for over 8 hours, without going any further. it's a vicious circle. can't get past office 2010 install. i have no cd drive.
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Feb 19, 2015
My daughter's Acer is 2.5 years old and it's running Windows 7. She recently rebooted it last week for a Windows Update and since then it starts up but hangs, with the hard drive light blinking slowly. I ran it in Safe Mode and it gets through CLASSPNP.SYS then hangs. According to articles this is usually a hardware problem. The only option I have with this OS is to bring up the Command Prompt. I've tried System File Checker - no go. System Repair comes back with unknown error and what looks like a bad Driver.
I was able to build a new partition (100+GB) and do a clean install of Windows 7 x64 Ultimate w/ SP1. This went through fine, though I would have to load the Acer drivers for the network card, etc. to finalize it. The point here is that this shows that the hard drive isn't the issue.
My fear is that Windows installed either some sort of driver or other update that has now caused the current OS on her laptop to be unusable. I went to do a System Restore and the only restore point it had was the Critical Update that she rebooted to on 2/13. Trying to roll back to that Restore Point didn't work.
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Nov 5, 2014
I have a new HP EliteBook Folio 1040 G1 running Windows 7 64 bit. The computer can see wireless networks, but when I try to connect to them I get a pop up saying "Wireless: assocaiting" followed by one saying "Wireless: disconnected" and the connection never works. This happens no matter which wireless network I connect to. I know the networks and passwords are correct, because both my iPad and phone can connect to them without issues.
I have updated all drivers via Windows Update and also the SP Support Assistant. I have tried uninstalling the wireless driver and allowing Windows to discover and install from scratch. Nothing seems to work.
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Nov 23, 2014
For about a year, I've had an SDXC card in the built-in card reader of my Folio 13-1020us.
It's been working fine until a couple days ago. Then something I was downloading to it failed to complete, which is how I noticed that it had stopped working. Now, it doesn't appear in drives under My Computer, and it doesn't appear in Device Manager.
In an older HP laptop, I can at least see the card's drive letter and the name I gave it, so I think the card itself must be fine. But I can't see anything at all when I place it in the Folio.
I have a feeling the reader itself has just failed. I'm out of warranty by just a few months. Do I have to extend my warranty and send it in to get it fixed? I do not want to use an external reader because I use the card as extra storage space.
Operating system: Windows 7
SD card: PNY brand, 64GB SDXC
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Sep 23, 2014
Got an acer 5742 running windows 7. All of a sudden the display has stopped working.
It boots fine and the display works up to the point of "starting windows". I see the windows logo for a bit then it goes off.
If I plug into an external display it works fine. In graphics properties, the display isnt even listed (only the external display shows up).
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Oct 18, 2013
I recently received a new laptop at work (a few of us have) and we are all having the same issue with this laptop. The function keys F8 and F9, which are labeled to control screen brightness, are not working. I have searched many forums and I cannot find a fix.
Product Name: HP EliteBook Folio 1040 G1
Product Number: 2CE4140876#ABA
Windows Operating System: Windows 7 Enterprise, 64-bit
The screens are so dim it's hard to see the content on them.
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Feb 20, 2013
Dell Insprion 1545
I recently did a factory image restore on my Dell laptop because I couldn't seem to get rid of a virus on my computer. The factory image restore was completed successfully but now windows will not start up. Startup repair says
"cannot repair this computer automatically-
Problem event name- startup repair offline
Problem signature 01: 6.1.7600.163.85
Problem signature 02: 6.1.7600.163.85
Problem signature 03: unkown
Problem signature 04: 21200839
Problem signature 05: Autofailover
Problem signature 06: 3
Problem signature 07:Failure during setup
OS version: 6.1.7600.2.0.0.256.1
Locale ID: 1033"
I performed regular diagnostics on the computer and all tests were passed. I also did a custom diagnostics test on the hard drive and all tests were passed, except for the last test it said "there is no flash drive in the card reader". Which I believe is probably normal?
My computer only came with two disks from the store. One titled 'Drivers and utilities-for reinstalling dell insipron laptop computer software', and the other titled 'Application- for reinstalling cyberlink powerDVD DX 8.3 software for windows 7'. I do not have a cd for windows 7.
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