Dell XPS 15 :: After Format Windows 8 Hangs And Freezes Constantly
Feb 25, 2013
I installed windows 8 on my laptop month ago and everything work very well in the first tow weeks,
after that my laptop (dell XPS 15, 8GB RAM, i7 CPU, 2GB NVIDIA GPU,500GB 7200 HDD) constantly freezes and hangs on anything and frequently .
after tried almost everything, today I format it, and the surprise is that my laptop still do the same behavior before install anything !!! and this is me search on everywhere to find the solution and nothing worked until now !!!
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May 19, 2009
Ok here is what I did yesterday. Downloaded 4 updates for the XPS 1530:
- Blutooth software
- A12 BIOS update
- NVIDIA 185.85 driver
- NVIDIA PhysX 9.09.0408
I first installed the blutooth, everything was running fine. Then went ahead with installing the gpu driver and then physx driver. Finally I go ahead with the A12 bios update (was running on A09 before this).
I restart the computer, and everything loads up just fine. I noticed the fan kicking in though but no biggie..
I can open up firefox window no problem. It's only when I access my documents (D) or My Computer or C: the computer freezes (not responding msg). The fan kicks in at this moment and waiting 10 more minutes doesn't solve anything so I have to force shut down the laptop. Is it the bios update which is doing this or Nvidia drivers?
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Nov 8, 2012
I have dell isnpiron 5110 and currently I have installed a new copy of windows 8, windows 8 is working fine but when I plu gin the charger, laptop hangs, no mouse movement, every thing freezes, ctl+alt+del does not work, then only option to shut down the computer forcefully
my bios is upto date, I have installed new bios software and also upgraded graphics driver from dell website
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Oct 8, 2014
My PC model # is G42-490TU , Product # LR783PA#ACJ , Processor - Intel Core (TM)i3 CPU M370 ,
RAM : 2.00 GB (1.86 GB usable) , System Type : 32-bit Operating System .
My PC has been running very slow lately . It hangs , freezes , pages become unresponsive and hence, it takes lot of time to type . I have to use it daily for work so, I want to resolve this asap.
Would like to increase its speed to be able to work smoothly on it daily. Would like PC to run fast. How to increase its RAM ? Does it cost to increase the RAM ?
Also , reading some prev posts I downloaded this link - [URL] ..... to determine the chipset info and following is the result I received . Pls let me know if increasing the RAM to 4GB will resolve my system concerns making it run fast and does not lead to any hangs / freezes etc .
How to go about increasing the RAM ?
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Nov 8, 2014
My Ideapad Z570 has been doing this for some time - the screen is black, lights are on, and won't wake up. I inevitably end up turning it off, so I lose my work.
I've delayed the sleep mode to reduce the number of instances...
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Dec 19, 2014
The hard drive on my Aspire 5745 was replaced (same size 640 GB) when I install Windows, it hangs on the Windows logo as its swirling and about to start. I have checked in the BIOS to disable UEFI boot but unable to see this option.
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May 18, 2009
I had facing a problem after format my laptop. The problem is i cannot Install my Windows Vista.
I using Original Windows Vista. But my laptop cannot finish the installation. The message is Windows Error Recovery. Please leave me a message if you know why.
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Jan 3, 2015
How do I format my c: and re-install windows 7 again?
I did not get any cd/dvd when I bought my laptop.
My details:
Laptop: Inspiron 15r
OS: Windows 7 Home Basic (64-Bit)
Note: I used to do it every 4-5 months when I had my desktop and windows xp cd.
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Oct 13, 2012
I have Dell Inspiron 15R n5110 laptop. The problem is about windows 8. Previously there were 2 problems. 1. The screen gets black and never work except in the basic mode. (This problem was solved after new BIOS)2. The system freeze (Hang) suddenly and doesn't respond to any thing and I have to shut it down from power button (not resolved Till now)Is there any solution for this problem or any thing I can do to prevent this hang???
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Oct 13, 2012
I have Dell Inspiron 15R n5110 laptop. The problem is about windows 8. Previously there were 2 problems. 1. The screen gets black and never work except in the basic mode. (This problem was solved after new BIOS)2. The system freeze (Hang) suddenly and doesn't respond to any thing and I have to shut it down from power button (not solved Till now)Is there any solution for this problem or any thing I can do to prevent this hang??
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Jan 31, 2013
I'm trying to upgrade the operating system on my laptop. Preinstalled Windows 7 x64 Home Basic, and I update to Windows 8 x64 Professional. At the end of the installation process hangs and all I see on the screen - this is the logo in the center of the screen, a few words at the bottom and five frozen in one position points that previously ran in a circle.
I repeated the installation several times, but all of these attempts have ended the same way.
Have any of you have a similar situation and how you solved it?
I have a laptop - Dell Inspiron N5110.
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Oct 22, 2014
Product Name: Folio 13-1008TU
Problem: Computer hangs on :starting windows" screen for 3-4 minutes before proceeding to login screen. After that, it works normally.:
I tried doing a hard reset but it made no difference.
I ran system diagnostics and the DST failed with the following failure ID:
U3XP64-5TD796-XD7V4K-60WQ03
Normally, the "Starting Windows" screen would clear after a couple of seconds and the login screen would appear. Despite the DST failure, I seem to be able to access files in my C: Drive, access the Internet and operate the computer normally once the Login screen appears. I have also noted that the Login screen finally appears shortly after the WiFi light on the F12 key changes from orange to white.
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Sep 25, 2014
I have notebook Packard Bell EasyNote TV11HC 33124g50mnks. When I bought it, it has a pre-installed OEM Windows 8.
I have formatted a hard disk drive and install another OS. Windows 8 have been erased. Recovery part has be erased too.
I need to reinstall Windows 8 and activate it via OEM license. How to do it?
If I will download a original MSDN .iso image and install Windows 8 from this, will it activated? What image is better to use? Can I use Windows 8.1 instead Windows 8 by this OEM license?
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Feb 21, 2015
Trying too install windows 7 ultimate using Acer recovery disk's,it's hanging up everytime at ( installing cleanup 43-44). It's a 8951G-9630 Acer aspire.
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Feb 15, 2010
I have a new i3 CW running Windows 7 Home. It is set so that the power button and lid send it to sleep mode. The power management is set to balanced. I removed the fluff software but still have the main Sony programs. I am not running an active anti-virus.
My issue is the hard drive is constantly being hit. The light blinks about once per second. This has to be robbing power and wearing on the HD.
Does anyone know what is causing this and how it can be stopped? If this is saving info for the sleep operation I would think it could happen far less often.
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Nov 3, 2012
i bought a pavilion G6-2230sa with windows 8 last week It has downloaded automatically the latest updates today and is hanging at 13% every time Message - Configuring windows updates - 13% complete - do not turn off your computer It's been doing this for hours to day and occasionally restarts and starts all over again. How do i get it to complete or stop trying?
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Oct 22, 2013
I have a T430 with i7+ nvidia nvs 5400M.
I upgraded to 8.1, everything went smoothly, installed the drivers from lenovo update and windows update. At random times, typically when I play flash content or use metro apps, explorer.exe crashes, windows try to restart it and it goes an infinite loop with flashing screen. I can stop it only by cold reboot, which leads to work loss.
The event viewer showed ntdll.dll related error in explorer.exe and iexplorer.exe, and after contacting microsoft support, they checked my dump files and we found that it was nvidia driver related problem specifically :
FAILURE_BUCKET_ID: NULL_CLASS_PTR_WRITE_c0000005_nvumdshimx.dll!Unknown.
I installed versions 320.92, 326.19, 327.23 and none of them work.
If I try to install the latest lenovo windows 8 version of the driver, i get black screen after the windows boot screen.
So I am in a situation that nvidia support tells me to contact lenovo, lenovo support told me that despite this windows 8.1 compatibility list [URL] , they do not support windows 8.1, and I should contact Microsoft, and of course Microsoft tells me that they are not in charge of developing graphic drivers (true).
I cannot work on my laptop since it is crashing every 30 minutes or so, and I don't want to rollback to windows 7. What should I do?
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Jan 6, 2015
I did a complete restore of windows 7 starter on acer aspire one d270-1410. install hangs up on office 2010, currently for over 8 hours, without going any further. it's a vicious circle. can't get past office 2010 install. i have no cd drive.
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Feb 19, 2015
My daughter's Acer is 2.5 years old and it's running Windows 7. She recently rebooted it last week for a Windows Update and since then it starts up but hangs, with the hard drive light blinking slowly. I ran it in Safe Mode and it gets through CLASSPNP.SYS then hangs. According to articles this is usually a hardware problem. The only option I have with this OS is to bring up the Command Prompt. I've tried System File Checker - no go. System Repair comes back with unknown error and what looks like a bad Driver.
I was able to build a new partition (100+GB) and do a clean install of Windows 7 x64 Ultimate w/ SP1. This went through fine, though I would have to load the Acer drivers for the network card, etc. to finalize it. The point here is that this shows that the hard drive isn't the issue.
My fear is that Windows installed either some sort of driver or other update that has now caused the current OS on her laptop to be unusable. I went to do a System Restore and the only restore point it had was the Critical Update that she rebooted to on 2/13. Trying to roll back to that Restore Point didn't work.
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May 13, 2014
when I try to install the Windows 8 copy I got with my Lenovo S440 in a virtual box environment
the installation procedure hangs on the windows splash screen. I never saw a Windows 8 installation
procedure before, so I booted my laptop from the installation media to check if it is corrupted.
This works fine. A loading dot circle is displayed under the logo after a few seconds and than after quiet
a while the lenovo wizard is shown... so it has to be an issue with the virtual box.
I attached a screenshot to show you where it hangs.
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Apr 24, 2013
I have a Inspiron17R N7010 and when I turn it on the windows start up screen freezes up. I was going to do a system restore but don't know how since windows 7 never finishes loading.
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Jun 17, 2009
Is anyone getting the same freezing issues as i am under windows 7 on their MBP? I have a late 2008 unibody 2.53 MBP and i installed windows 7 RC on my machine with laptopvideo2go drivers and i'm geting random freezing when i am just browsing the web in firefox. I can't tell if it's a driver that's causing the issue. I notice in the action center that it's recommending me install new chipset drivers from nvidia but i haven't installed it.
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Aug 27, 2014
I have talked to several HP techs since pc has been returned (after ruining the motherboard with water). The cursor freezes, so I hard power down (many times) and and restart - have been getting blue screen I did install Chrome browser as per one suggestion.
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Jun 24, 2009
it would be pretty slick to be able to do that, i guess it isn't possible, but MAN they should get on that.
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Oct 18, 2014
I have some problems with a new Dell laptop (bought a few weeks ago). The model is Dell 15.6'' Inspiron 3542. I've searched on google and on other forums but i didn't found something useful for my problem.
The problem is that when i turn on the laptop, running only on battery, after starting the windows, it freezes. If i turn on the laptop, with the AC adaptor plugged in, it works perfectly. But if i remove the AC adaptor, the laptop freezes after a while. If i turn off the laptop without the AC adaptor plugged in, the screen goes black but the laptop dosen't shut down completly, it freezes. And every time it freezes, the only way to shut down the laptop is to press for 5 sec the start button. I can use the laptop on battery mode, only on "Safe Mode" option of Windows.
I'm using Windows 7 Ultimate 64 bits, and i installed all the drivers from Dell support site.
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Jul 14, 2014
We bought 12 X240 pc's and installed a Windows 7 64bit OS on them. We are having problems on several laptop (5 so far) that they freeze several times a day. The mouse icon changes in the processing icon, you can still move your mouse but can't click anything or even press ctrl + alt + del. Have to long press the power key to get them to power off.
I already read that there were problems with the fingerprint reader software, uninstalled it but still having the problems (fingerprint reader is disabled in BIOS). Also upgraded the fingerprint reader software to the latest version on another pc, but same problem.
Ran solution center on one of the PC's, didn't find any problems. Ran system update and updated all to the latest version. Also tried to change the power settings to Performance mode in windows. But problem keeps coming back.
I tried installing the latest Intel graphics driver, but it fails to start stating that you need a version from the manufacturer. No error messages in the windows event logs.
X240 model is 20AL00C1MB.
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Nov 15, 2014
I read about uninstalling and reinstalling the driver for the Synaptic product. Would uninstalling the driver leave me without any mouse funtionality in the mean time?
My product # is FN067UT#ABA
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Dec 31, 2014
I'm strugling since 2 weeks with my brand new Acer Aspire E5-471-52B6 which has touchpad issues...
Symptoms: some times (this is very erratic) the touchpad freezes.
I'm not trying to run a different OS on the machine: I use the Windows 8.1 64-bit that comes with the machine.
I've downloaded and reinstalled the drivers (Intel Chipset, Intel serial IO, Synaptics Touchpad, Elantech Touchpad) from Support & Service web site...
And finally I've done a full system restore.
The touchpad responds is still erratic. What is weird is that the touchpad is shown as an HID mouse in the Windows Device Management (and not as a Synaptic or Elantech touchpad).
An external USB mouse works fine. What should I try now?
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Aug 25, 2014
I'm running i7 inspiron with windows 7 64 bit.
When i start computer on battery and then connect external power it freezes.
I can't click anything.
I have all the drivers installed.
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Apr 24, 2014
X140E model 20Bl.Attempting to do a clean install of Windows 7 Pro 64 bit. In BIOS set UEFI/Legacy Boot to "Legacy Only". Secure Boot is set to "Disabled". SATA Controller Mode Option is set to "AHCI". I boot from an external DVD drive. Windows Setup loads. Select "Install Now". Pick "Custom". Select "Drive Options". Delete existing drives. Select "Load Driver" and browse CD where I downloaded and unpacked the AMD AHCI W764A driver.After driver is installed, go back to Win 7 Pro DVD, click "Refresh" and "Next". Windows Copies Files and goes to "Expanding WIndows Files". and at 4% freezes. Mouse does not move and system is locked.
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